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Cosand Center Crisis Management Plan February 2004

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Page 1: Cosand Center Crisis Management Plan · PDF fileEvery member of the staff should read and understand the Cosand Center Crisis Management Plan and familiarize themselves with ... John

Cosand Center Crisis Management

Plan

February 2004

Page 2: Cosand Center Crisis Management Plan · PDF fileEvery member of the staff should read and understand the Cosand Center Crisis Management Plan and familiarize themselves with ... John

TABLE OF CONTENTS I. Purpose .................................................................................. 1 II. Objective ................................................................................ 1 Ill. Situation and Assumptions ..................................................... 1 a. Situation b. Assumptions IV. Roles of Employees and Students ......................................... 2 V. Role of Staff ........................................................................... 2 VI. Crisis Management Team (CMT) .......................................... 3 VII. Authorization to Activate Crisis Management Team ............... 3 VIII. Training, Drills, and Exercises ................................................ 3 IX. Natural Disasters .................................................................... 5 a. Earthquake Emergencies b. Severe Weather & Tornados c. Tornado Warning d. Winter Storm X. Technological Disasters ......................................................... 8 a. Electrical Power Outage b. Elevator Procedures c. Telephone Outage d. Water Break e. Fire Procedures f. Hazardous Material and Transportation g. Structural Collapse XI. Man-Made Disasters ............................................................ 12 a. Bomb Threats b. Civil Disturbance c. Armed Intruder/Hostage Situation d. Suspicious Letter or Package XII. Building Evacuation............................................................... 18 XIII. Other.......................................................................................19

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XIV. Appendices.............................................................................21

a. Evacuation Coordinator Checklist – Fire b. Evacuation Coordinator Checklist - Tornado c. Evacuation Coordinator Checklist - Earthquake d. Area Employee Listing e. Floor Plans f. Telephone Procedures-Bomb Threat Checklist

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Cosand Center Crisis Management Plan

I. PURPOSE The purpose of this plan is to establish guidelines and the general course of

action to be taken to protect the lives, property, public health, and safety of all employees, students, and visitors of the Cosand Center and to avert or attempt to lessen the threat of a crisis or emergency situation that includes but does not limit, all man-made disasters, natural disasters, and/or technological disasters. While it is likely that outside assistance would be available in most large-scale emergencies, a short-term plan of operation must be put into effect to carry out a coordinated response to the crisis until further assistance can be obtained.

II. OBJECTIVE To establish the basic organizational and operational procedures to be used in the

event of any and all emergency situations that occur at the Cosand Center. To establish within these procedures a structured command and an effective span of

control that will enable us to commit all the resources available towards minimizing the threat of the crisis and towards protecting property, and protecting our student population, our employees and visitors to the campus.

To create a safe learning and working environment through the use of three

phases: prevention, intervention, and response. It is our hope that by concentrating on prevention, we shall attempt to reduce the necessity of intervention and response.

III. SITUATION AND ASSUMPTIONS A. SITUATION 1. The Cosand Center is located in downtown St. Louis,

Missouri, at 300 South Broadway, east of Busch Stadium. 2. The Center houses the Administrative functions of the St.

Louis Community College District. Normal operation is from 8:00 a.m. until 5:00 p.m. House staff is present 188 hours a day with exception of Saturday and Sunday.

3. The Cosand Center can sufficiently handle small emergencies with

current resources of manpower, designated safe areas, and limited supplies of medical equipment. The Cosand Center, however, depending upon the severity and magnitude of the emergency, may

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not be able to cope with the situation and must therefore rely on outside agencies for assistance.

4. A hazard analysis was conducted for the Cosand Center and it was

found that this Center is vulnerable to many different types of natural disasters, technological disasters, man-made disasters, and criminal acts.

B. ASSUMPTIONS 1. While we cannot possibly plan for all types of possible

scenarios that may take place in any or all of the emergency situations listed above, we can set forth plans to help prevent, mitigate, respond to, and minimize their threats.

2. That officials and employees of the Cosand Center are

aware of the possible occurrence of an emergency situation or disaster and are aware of their responsibilities in the execution of this plan and will fulfill these responsibilities at the appropriate times.

3. That some situations may occur even after the

implementation of warnings and other preparedness measures, while others may occur without any warning at all.

4. That the proper implementation of this plan will prevent or

reduce the loss of lives and damage to property. 5. That during most emergencies, a command center will be

established with appropriate communications ability and an established chain of command that will direct and coordinate activities and responses to the emergency.

IV. ROLES OF EMPLOYEES AND STUDENTS

Every employee can potentially play a role in this plan. The most critical aspect of the plan is communication; accurate reports from the scene are essential to providing adequate emergency services. The staff must also receive up-to-date instructions concerning disaster response procedures and news of the evolving events.

V. ROLE OF STAFF

Every member of the staff should read and understand the Cosand Center Crisis Management Plan and familiarize themselves with evacuation routes, safe areas, and their responsibilities

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should an emergency occur. Employees must be prepared to assess situations quickly but thoroughly, and use common sense in determining a course of action. They should follow this plan and its procedures when reporting fires or other emergencies that require immediate attention, establish contact with appropriate departments and evacuate staff, students, and/or employees under their control to pre-designated areas in an orderly manner. Faculty members and employees of the Center are seen as leaders by students and subordinates and should be prepared to take care of and direct their charges to assembly areas in the event of an emergency.

VI. CRISIS MANAGEMENT TEAM (CMT)

The Crisis Management team of the Cosand Center is the essence of the emergency operations organization. The team's responsibilities will relate closely to their normal authority and functions. It will implement strategy and plans for the recovery, and will communicate with field personnel, issue instructions to particular units, and monitor progress in carrying out the instructions. The Cosand Team will consist of many of the same members as the District Team.

Crisis Team Members Chancellor Vice Chancellor of Business Services Vice Chancellor of Education Vice Chancellor for Technology & Educational Support Services General Counsel Manager of Risk Management Director of Human Resources Comptroller Manager of Purchasing Manager of Physical Facilities Director of Community Relations Director of Information and Telecommunication Systems

VII. AUTHORIZATION TO ACTIVATE CRISIS MANAGEMENT

TEAM

The crisis team will not be active until the Chancellor or his designate has given their personal notification. The team is subject to additional members if the event deems necessary.

VIII. TRAINING, DRILLS, AND EXERCISES In order for this plan to be effective, the campus must maintain a constant

state of readiness to ensure the effective and orderly transition from

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routine activities to those associated with crisis/emergency situations. A planned program of training, drills, and exercises for CMT members and employees of Cosand Center is essential.

The manager of Risk Management will primarily be responsible for setting

up crisis management training. Training Objectives: a. To establish the capabilities for protecting employees, students,

and visitors to the campus from the effects of crisis/disasters. b. To respond effectively to an actual occurrence of a crisis/disaster. c. To provide for recovery in the aftermath of a crisis/disaster. d. To validate plans and assure preparedness.

Training Program 1. Train all members of the campus on the plan. 2. Conduct tabletop exercises with the CMT staff. 3. Conduct annual Fire, Earthquake, and Disaster drills to ensure the employees' awareness of emergency procedures. 4. Conduct an annual review and make any necessary changes to the plan.

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IX. NATURAL DISASTERS

A. EARTHQUAKE EMERGENCIES During a major earthquake, there will be no warning. You may experience

shaking that starts out to be gentle and, within seconds, grows violent and knocks you off your feet. You maybe jarred by a violent jolt's though a truck has hit the building. A second or two later, you will feel the shaking and find it very difficult to move from one room to another. The shaking will last no more than 20 to 60 seconds. Most injuries are from falling debris during those few seconds.

When you feel the building shaking: 1. Immediately get under a desk or table, or stand in a doorway or comer. 2. Stay away from windows, outside walls, and glass cases. 3. Do not use elevators.

4. Do not attempt to leave the building.

When the ground and building stop shaking: 1. Be prepared for aftershocks. 2. Check yourself and others around you for injuries. If necessary and

possible, render first aid. 3. Turn off non-essential electric light switches, computers, radios, and

other electric appliances near you. 4. Do not use the telephone. 5. If conditions permit, exit the building by means of the stairways. Assist others

around you, especially individuals with disabilities. Reassemble outside on the west side of the parking lot at Broadway and Spruce. The Evacuation Coordinators will attempt to perform a head count.

6. If you are trapped or cannot get to a stairway exit, remain calm and

wait for help to arrive. When you hear someone coming, call out to him/her in order to help direct them to where you are.

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Rescue operations or actions to restore the Joseph P. Cosand College Center to a normal environment will be dependent upon the severity of the earthquake and the extent of the physical damage to the building.

*Review Earthquake Evacuation Coordinator Checklist B. SEVERE WEATHER & TORNADO

1. Severe Weather Be prepared to move away from exterior windows. a. Security will notify the staff. C. TORNADO WARNING When a tornado is spotted in the St. Louis area: 1. Keep calm 2. If time permits, close office blinds and doors. 3. Staff members on the sixth and third floors are to move to lower floors

(computer room operators should take cover in tape vault room). 4. Assist individuals with disabilities.

5. Seek protection in safe areas, which include the stairwells, restrooms and, areas along inner walls and away from glass and exterior windows (see diagrams) attempt to go to the lowest level of the building.

Safe Areas: Fifth Floor: Elevator Lobby Interior Halls Lunch Room Rest Rooms Fourth Floor: Elevator Lobby Interior Halls Purchasing-Interior Office Rest Rooms Third Floor: Computer Tape Vault Room Rest Rooms Second Floor: Elevator Lobby Interior Halls Rest Rooms

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First Floor: Interior Rear Halls Downtown Education Center -Reception Area Rooms 101 and 107 Rest Rooms Lower Level: Entire Area

6. Security and Risk Management will notify all areas when "all clear" is given.

Security and Risk Management duties are as follows:

a. Monitor NOAA weather radio, local radio station, and real time radar on KSDK.com.

b. Notify all floors by contacting evacuation coordinator of alert. c. Follow evacuation procedures if necessary. d. Notify all floors of "all clear".

* Review Evacuation Coordinator Checklist- Tornado

D. WINTER STORM

In the event of a winter storm, administrator will determine if the Cosand College Center will close or will remain open.

The established procedure for managing this decision will be followed.

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X. TECHNOLOGICAL DISASTERS A. ELECTRICAL POWER OUTAGE In the event of an electrical power outage, contact the following: Union Electric 314/342-1000 George Kroder 618/344-0650 (home) 800-914-7619 (pager)* *Put in the callback number followed by the # key. John Duarte 618/628-2545 (home) (pager) The emergency lights will automatically illuminate on all floors and in the stairwells. B. ELEVATOR PROCEDURES

In the event that the elevators shut down, there is the possibility that passengers could be on them. If this occurs, there is a telephone in each elevator that will put the passengers in contact with the Interface Systems. The following procedures can be used to get passengers off the elevators:

1. Contact Dover Elevator at 314/991-0800 and advise them of

the situation and request instructions. 2. Contact John Duarte at Extension 5191 or George Kroder at

Extension 5122 during business hours. 3. If necessary, contact the St. Louis Fire Department to

remove anyone in the car. C. TELEPHONE OUTAGE In the event the telephone lines go out, there is an independent,

outside telephone line located on the Lobby Security Desk. Contact of St. Louis Community College

Telecommunications at extension 5075.

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If after hours, he can be contacted at the following numbers: Home Pager * Put in callback number followed by the # key. He will advise you what to do or who to contact. D. WATER BREAK Domestic Water

In the event of a water pipe break, locate which floor the break has occurred on and proceed to the men's restroom for that floor. Inside the rest room located on the left side of the urinal is a metal door just above the floor. Open this door and turn off the water valve. This shuts off all the water for that floor only.

There is a main shut off valve in the Pump Room basement. If

necessary, shut this valve. Sprinkler System

- Shut 1st valve on Sprinkler Line just below Domestic Main. - If leak is in Basement Pump Room, also close the valves on each of

the Sprinkler Riser Pipes. - To isolate one floor only, shut valve in West Stairwell. There is a

valve in the computer room for the sprinklers in this area. - Keys for locks on the valves are available through security and in the

box behind the system in the basement.

E. FIRE PROCEDURES

In the event of a facility fire: 1. Pull the nearest fire alarm- they are located by the fire exits. 2. Take fire extinguisher to use on fire- if you feel competent to

use it. 3. Have someone notify Security- extension 5199

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When the fire alarm sounds: A. General staff 1. Prepare to evacuate the building. 2. Secure valuable papers- close file drawers and office doors 3. Proceed to the nearest stairwell. DO NOT USE ELEVATORS. 4. Assist any person with a disability.

a. The nearest staff member should assist anyone who may be disabled with evacuating the building.

b. If the person is visually impaired, tell the person the nature of the emergency and offer to guide them to the exit and out of the building.

c. If the person is hearing impaired, the nearest staff member should communicate to the hearing impaired with a note telling them about the emergency and what action to take, assist if necessary.

d. If the person is non-ambulatory, the nearest staff member should communicate with the person about the emergency. Explain to the person that the stairwells are safe areas and the fire department will be notified of his/her location. Move the person to the stairwell away from the door and stair. A staff person should stay with the person while another informs Security of the location of the non-ambulatory person. This information will be passed on to the first arriving fire department unit.

5. Exit the building by the front or rear exits.

6. The Evacuation Coordinator for your department will direct you to an assembly area on Broadway in front of the East Parking Garage. The Evacuation Coordinator is responsible for making a head count and reporting to Security.

7. Security will signal when it is safe to reenter the building.

B. Security & Maintenance

1. Do not use the elevators. Exit by using the stairs only.

2. The Risk Management Department and the Maintenance Department will report to the lobby.

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3. The maintenance lead man will check fire floor sprinkler valve and other floor sprinkler valves to be sure they are in the open position and then will report to lobby. If smoke is encountered, return to the lobby.

4. The maintenance supervisor will check the fire pump and will

start it if necessary. In the maintenance supervisor's absence, physical facilities will check the fire pump. If no one is in the building, the security officer will check the fire pump and start it if necessary, then return to the lobby.

5. The fire pump is located in the basement mechanical room

and is activated automatically. If not running, push the start button on the large red box.

6. Security and/or Risk Management will man the lobby for

head counts and location of any disabled persons and report to Administration and Fire Department. The maintenance supervisor will do these duties in the absence of Risk Management.

7. When the "All Clear" is given by the Fire Department,

Security and Risk Management will notify building occupants at the gathering area to reenter the building.

8. If after hours, night personnel and housekeeping personnel

are to leave the building and gather on the sidewalk on the southwest comer in front of the Stadium Garage East and account for everyone. Any problems, notify the security officer.

• Review Evacuation Coordinator Checklist- Fire

F. HAZARDOUS MATERIAL & TRANSPORTATION This type of emergency could occur on the road adjacent to the

Cosand College Center. Administration will correspond with the local emergency services. Based on their recommendation, staff will be dismissed or sheltered in place.

If sheltering is recommended, it may be necessary to limit air intake to

the HVAC system or the system may need to be shut down. These actions will only be taken after discussion with the

emergency response agency in command.

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G. STRUCTURAL COLLAPSE

In the event of a structural collapse of the Cosand College Center: A. Staff will evacuate the building following Earthquake Procedures. B. Maintenance will attempt to shut down all utilities before

evacuation of other staff.

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XI. MAN-MADE DISASTERS A. BOMB THREATS • Try to gather as much information as possible (See form). • After call, contact Risk Management. If after hours, see

emergency call list. • If instructed to do so, call 911 and report it. 1. THE THREAT ITSELF

Of cardinal importance is the fact that the manifestation of the threat is the only connection that we have with the perpetrator of the hoax or the actual placing of the explosive device. The overwhelming majority of bomb threats are conveyed by means of a telephone call. It is very important that we utilize this tie to the wrongdoer to the utmost to identify and apprehend him. It is of absolute, prime importance that the receiver of the call obtain the exact message as given by the caller and to hold the caller on the line as long as possible. An attempt should be made to trace the call. To assist in keeping the caller engaged in conversation, a recommended procedure is to have a prepared list of questions, so worded as to elicit more specific information about the location of the explosive device. The fact that the person calls indicates that the threat is a hoax or that the threat is a desire at least to see that no one is hurt. One who would place a destructive device with intent to injure someone certainly would not call to warn the prospective victims. Any background noises heard while the call is in progress should be noted (i.e. a jukebox, tinkling of glasses, loud and noisy conversation). Try to determine from the voice characteristics the sex, approximate age, and mental condition of the caller. Notice if the caller is apparently intoxicated (slurred speech). Employees should be instructed never to disregard any such message but immediately notify their supervisor and the Police Department (911). The time of the day and the day of the week may indicate a discernable pattern. Since such calls can originate from disgruntled employees or clients who have a feeling of animosity towards the organization, it should be determined, if possible, whether the call is coming from within or outside the building.

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2. SEARCH OF PREMISES No call or threat should be disregarded. A search must be carefully and properly made. First, consider how the bomb could have been brought into the building. Bombs, which have been found, have been located in public area of the building corridors, toilets, near elevators, etc. This clearly indicates where the most intensive search should be conducted. Too frequently the reaction to a telephoned bomb threat is to evacuate the building helter-skelter, await the arrival of the police, and allow them make the search. It is important that any search must be made by someone familiar with the area in order to note something alien to the surroundings. A policeman conducting a search by himself would have no way of knowing what does belong and what does not belong to the surroundings. Thus, it is most important that the search be made by those who occupy the area or who are familiar with it. Certainly, this possesses a problem in view of the hysteria engendered by the threat itself and the occasional instances when a bomb is actually found.

Security, maintenance, and management personnel should be constantly alert to spot persons acting in a suspicious manner. Furtiveness is perhaps the attitude and action that bears watching. 3. PROBLEM OF EVACUATION Hasty evacuation can endanger more lives through panic than an explosion would. There should be a prearranged plan for evacuation. Certain personnel should be directed to particular staircases. Elevators should not be used. Of course, since stairways of a building are generally public areas and thus more likely to be the area where a bomb would be placed, it follows that personnel using these stairways to leave the building may be exposing themselves to greater danger than they would had they remained in their offices protected by the surrounding walls and partitions. Generally, most offices are occupied continuously during working hours and it is less likely that an explosive device would be placed there; further, personnel would more readily detect a strange object in the offices they use daily. The decision to evacuate the premises is a managerial decision. Whoever has the responsibility must be aware that it is a mistake to

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move a large number of people unless complete control of the situation is maintained. In determining whether to evacuate or not, the responsible executive should consider the various factors- the source of the information about the threat: is this the first time or have there been repetitive threats, searches and evacuation: are employees or students excused from work or school because of such threats: did a first bomb threat, followed by evacuation, possibly precipitate another bomb call. There are considerations that assist in evaluation of the threat's validity. And, of course, the size of the building, the number of occupants, the type of occupancy, and the locale are other factors in determining whether to evacuate.

Some organizations evacuate their employees to a large open area such as an auditorium or cafeteria. This also may be more dangerous than to have personnel remain in their own offices, protected by partitions, filing cases, etc. 4. PROCEDURE IF SUSPICIOUS OBJECT IS FOUND

It is important not to move or touch the suspected object itself or any article nearby. Guards should be stationed at a safe distance to cordon off the danger zone. If it is feasible to do so, flammables should be removed from the area; gas and fuel lines feeding into the location should be shut off. Again, DO NOT TOUCH, leave in position found. A trained explosive team will respond to safely remove all suspect packages.

*Review Bomb Threat Checklist B. CIVIL DISTURBANCE This category will consist of the following: Murder Kidnapping Bombing/Threats Assault Abduction Rape Bomb Threats

When the capabilities of the existing visitor policy and procedures are exceeded or crimes are committed, The St. Louis Police Department is to be notified by calling 911.

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Cosand College Center Security will take the necessary steps to safeguard all staff and visitors. These actions include, but not limited to evacuation and lock down of floors.

C. HOSTILE/ARMED INTRUDER SITUATION

In the event that a hostile/armed intruder is actively causing danger or serious bodily injury or the threat of imminent death or serious bodily injury to person(s) within a building, the following procedures shall be implemented:

1. Staff should immediately lock the office door. If possible, cover any windows or openings that have a direct line of sight into the hallway.

2. Call security immediately, if possible. 3. Do not sound the fire alarm. A fire alarm would signal people to

evacuate the building and thus place themselves in potential harm as they attempt to exit.

4. Close blinds and curtains. 5. Stay away from windows. 6. Turn off lights and all audio equipment. 7. Remain calm. 8. Keep everyone together. 9. Keep office/area secure until police arrive. 10. If you are not in an office, try to get to one. 11. Stay out of open areas. 12. IF YOU ARE CAUGHT IN THE OPEN, YOU MUST DECIDE

WHAT YOU WILL DO. THIS IS A VERY CRUCIAL TIME AND IT CAN MEAN LIFE OR DEATH.

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a. You can try to hide, but make sure it is well hidden. b. If you think you can make it to safety out of the area

by running, then do so. c. If you decide to run, do not run in a straight line,

zigzag. Use cover such as desks, cabinets, etc. d. If you feel you are unable to run or hide, you may

choose to play dead if other victims are around you. e. Your last option if caught in the open is to fight back.

This is dangerous, but depending upon your situation, but could be your last option.

f. If you are caught by the intruder and are not going to fight back, obey all commands and do not look the intruder in the eyes.

g. Once the police arrive, obey all commands. This may involve your being handcuffed, or keeping hands in the air. This is done for safety reasons. Once the police evaluate circumstances, they will give you further instructions.

D. SUSPICIOUS LETTER OR PACKAGE In the event that a suspicious letter or package is received, the following

measures shall be implemented: * Do Not Panic. 1. Do not shake, open, or empty the packages or letter. 2. Do not try to clean up powders or fluids. 3. Isolate the piece. Try to cover it with plastic bags, clothing,

trashcan, etc. 4. Leave the area and close the door, or section off the area to

prevent others from entering. 5. Wash your hands with soap and water to prevent spreading any

powder to your face or skin. 6. Notify Security/Risk Management. 7. Notify your supervisor. 8. Make a list of all people who were in the room where the package

was found. 9. Remove heavily contaminated clothing and place in a plastic bag

that can be sealed. 10. Shower with soap and water as soon as possible. Do not use

bleach or disinfectant on your skin.

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Some typical characteristics that ought to trigger suspicion include letters or parcels that have the following:

a. Powder substance on the outside. b. Excessive postage. c. Handwritten or poorly typed addresses. d. Incorrect titles. e. Title, but no name. f. Misspellings of common words. g. Oily stains, discolorations of colors. h. No return address. i. Excessive weight. j. Lopsided or uneven envelope. k. Protruding sides or aluminum foil. 1. Excessive security materials such as tape or string. m. Visual distractions. n. Ticking sound. o. Marked with restrictive endorsements such as "Personal" or "Confidential". p. Shows a city or state/country in the postmark that

does not match the return address.

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XII. BUILDING EVACUATION There may situations where it may be necessary to evacuate the Consand Center. In those instances the following will take place: *Do Not Panic.

1. Security will confer with any emergency respondence agencies (if present) concerning the evacuation.

2. Risk Management and Maintenance will be contacted and instructed to respond to lobby or other location as instructed by Security.

3. Security, Risk Management and Maintenance will notify the floors concerning the evacuation. 4. Instructions will given at this time as to the evacuation.

a. When to evacuate b. What stairwel/s to use. c. Which exit to use to. d. Where to assemble-if different that normal. e. Where or not to take coats ans purses.

5. Maintenance will check building, 6. Evacuation Coordinators will conduct a staff accounting and report to

Security and/or Risk Management Representative at Assembly Area. 7. Security and Risk Management will advise when its is safe to re-

enter the building.

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XII. OTHER A. DEATH 1. Onsite

In the event of a death to a Cosand College Center staff member or visitor while in the building, the following procedures will be followed:

a. Local authorities- police, paramedics should be notified. b. Human Resource Department needs to be notified. c. Staff and visitors in the vicinity should be relocated and the

affected area secured. d. The Employee Assistance Plan provided needs to be

reviewed and referred to onsite counseling. e. The deceased's personal belongings will be secured by the

General Councel's office. f . The Director of Human Resources will contact the family.

2. Offsite (during working hours)

a. Human Resources will gather all necessary information.

b. The General Counsel's office will secure any personal belongings.

c. Counseling will be made available. d. The Director of Human Resources will contact the family.

3. After Hours a. Notification of staff will be made by Community

Relations. b. Employees will be advised to contact EAP for counseling if

necessary.

B. MEDICAL EMERGENCIES

First Aid Kits are located on each floor for emergency use.

1. Notify work supervisor.

2. If necessary, notify Security or Risk Management, and they will respond with emergency equipment or summon an ambulance. If serious, call 8-911. Let Security and Risk Management know that 911 has been called.

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3. Complete an Accident Report with Human Resources.

First Aid Kit Locations

Sixth Floor Dark Room & Risk Management Fifth Floor Lunch Room Fourth Floor East Exit Arra Third Floor Information Systems Operations Second Floor Human Resources First Floor Security Desk (Automatic External Defibrillator) Lower Level Between Restrooms

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XIII. Appendices

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Evacuation Coordinator Checklist - Fire 1 If smoke or fire is detected, pull the fire alarm. The closest fire

alarm pull station is located:______________________________________

2. Direct area personnel to emergency exit. The closest emergency

exit is located:___________________. To get from my desk to the emergency exit, I must pass__________________(#) of desks and pass through ______________(#) of doors. Additional information includes:

_________________________________________________________

__________________________________________________________________________________________________________________

3. Check to make sure all offices are empty - don't forget about

visitors. 4. Close file cabinets and office doors. 5. Instruct employees to move to the assembly area - remind them

NOT TO LEAVE THE ASSEMBLY AREA! 6. If anyone is unable to walk down the stairs, instruct them to wait in

the stairwell. Notify Security of their location. 7. Verify that all area employees are at the assembly area using the

Area Employee Listing form. 8. Notify Security if anyone is missing. 9. Security or Risk Management will notify you when it is safe to return

to the building.

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Evacuation Coordinator Checklist - Tornado 1. Direct area personnel to designated Safe Areas. The closest

tornado safe area is: 2. Check to make sure all offices are empty. 3. Don't forget about visitors. 4. Stay in the Safe Area until notified by Security or Risk Management

that it is safe to return to the office area.

Page 28: Cosand Center Crisis Management Plan · PDF fileEvery member of the staff should read and understand the Cosand Center Crisis Management Plan and familiarize themselves with ... John

Evacuation Coordinator Checklist - Earthquake 1. Duck, cover and hold on! 2. Be prepared for aftershocks. 3. Check employees for injuries 4. Once the earthquake has stopped, instruct employees to leave the

building if possible. 5. Instruct employees to gather at the assembly point - Busch Stadium

Surface Lot - Near the stairs. 6. Verify that all area employees are at the assembly area using the

Area Employee Listing form. 7. Notify Security if anyone is missing. 8. Security or Risk Management will notify you when it is safe to return

to the building.

Page 29: Cosand Center Crisis Management Plan · PDF fileEvery member of the staff should read and understand the Cosand Center Crisis Management Plan and familiarize themselves with ... John

Floor Plans