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Real-Time Situational Awareness for Industrial Operations NDIA 2003 COTS Software for Real-Time Situational Awareness of Industrial Operations by Paul Hagan OSIsoft

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Page 1: COTS Software for Real-Time Situational Awareness of ... · NDIA 2003 Real-Time Situational Awareness for Industrial Operations • Acquire • Verify • Process • Disseminate

Real-Time Situational Awareness for Industrial Operations NDIA 2003

COTS Software for Real-TimeSituational Awareness of

Industrial Operations

by Paul HaganOSIsoft

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

• Intellectual Property – Real Time Operations andPerformance

• Real-Time/Historical operational and performancedata.

• Validate/Cleanse/Reconcile into Information• Role Based Decision Support into ERP Strategy.• Organizations that empower their employees with

this information significantly increase productivity,performance, reduce cost and improve Return OnInvestment.

Real Time Situational Awareness for Industrial Operations

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

During this Presentation we will:

• See examples of how Industrial companieshave implemented and benefited fromCOTS deployments.

• How does this impact network performanceand application availability?

• Discuss integration with EnterpriseResource Planning (ERP) system – SAP– Industrial Case Studies

• Entertain questions

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

• Late 1970s and 1980s – Automation• Late 1980s - Manufacturing Resource

Planning Systems - MRP and MRP II.• Mid 1990s - present, Enterprise Resource

Planning - ERP systems to understand andoptimize asset performance and costing.

A Lesson in History from an Automation and Enterprise Software perspective

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Data – Knowledge – Dissemination – Action Infrastructure

Data

Information

Knowledge

Accessible

Understandable

Actionable

Incr

easi

ng

Val

ue

to E

nte

rpri

se

Assign Context

Analyze

Distribute

Visualize

Act

GatherIndustrial Operations

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Fundamental Key to Success

The objective of the last 25 years has been toput the Right Information into the hands of theRight People to make the Right Decision, or …Role Based Decision Support.

The most successful companies haveimplemented software systems with both a realtime and historical data availability.

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Enterprise Role Based Decision Support

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

• Acquire

• Verify

• Process

• Disseminate

The Process of acquiring, verifying, processing and disseminatingasset performance information in near real time providesinstantaneous feedback to the decision making teams and engineersthat are continually optimizing and maximizing net portfolio positions.Although current optimization tools require static curves, near realtime bias of the curves can more closely approximate real unitoperations.

Real Time information can be used tooptimize decision making routines.

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Generation Unit

•Availability

• Reliability

• Performance

The operational risks associated with generation assets includeavailability, reliability and performance.

Availability and reliability are typically trends that can be predictablyquantified using recent historical information. Performance is a movingtarget influenced by a variety of issues, some controllable and some not.

There are Operational Risks with Assets

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

• 80 – 90% of the cost basis is directly affected by performance

• Heat Rate is the Performance Metric for Utilities

Performance information is utilized in budgeting, strategic planning, unitcommitment, fuel acquisition, risk valuation, benchmarking, emissionsmanagement and unit dispatching, among others. The issue of concernis that performance measuring information is usually acquired under thebest possible conditions, at infrequent intervals, and does notnecessarily project current operations. The ability to accurately trackand predict performance characteristics increases the accuracy of, andreduces the risk of, all facets of the planning, analysis and deliveryprocess.

Performance information is the cornerstone forthe decision making process

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

AEP Global View

5

1 4

6

Latin America

1.Region Office:Washington, D.C.

2. Investment:Bajio (50%ownership)Mexico

3. Investment:Vale (44%ownership)Brazil

AEP Wholesale75 plants in Fleet

PlusIPP Cogen

Brush IIFort Lupton

MulberryOrangeEastex

FronteraNewgulfSweeney

North America Europe4. Region Office: London

5. Investment: Yorkshire Electricity Group(50% ownership)

6. Investment: SEEBOARD(100% ownership)

7. Investment: MedwayPower Plant(37.5% ownership)

8. Investment: South CoastPower Plant (50%ownership)

Asia/Pacific9. Region Office: Sydney

10. Country Office: Beijing

11. Investment: CitiPower(100% ownership)

12. Investment: Nanyang General LightElectric Co., Ltd (70% ownership)

13. Investment: Pacific Hydro, Ltd.(20% ownership)

12

3

83 USplants

45

6

1210

9

13

11

78

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

MR5 Controllable Cost Display

Muskingum River Unit 5 Operator Controllable Costs

Unit Summary Boiler Schematic Turb/Cond Schematic FW Heaters Schematic Air Heater SchematicGuidance

Instant Gross Load Calculated Heat Rate

Design Heat Rate

Heat Rate Deviation

Target Deviation

598 9062

8869

192

497

598 MWG.IPW2/2/00 12:51:21 PM

Controllable Cost Units Actual DesignTarget Deviation from Target (Btu/Kwh) Cost ($/Shift)

PSIG

F

F

F

klb/hr

klb/hr

klb/hr

in. of HG

Btu/Kwh

Btu/Kwh

Mw

%

F

Main Steam Pressure

Main Steam Temperature

1st RH Steam Temperature

2nd RH Steam Temperature

1st RH Attemperation

Excess Air

Exit Gas Temperature

Steam Coil Air Heaters

Condensers

HP Feedwater Heaters

LP Feedwater Heaters

Auxiliary Power 23.5

-13

-6

1.91

0

0

107

1,049

1,028

999

3,615

19.2

294

3,500

1,000

1,025

1,050

1.84

0

0

18.8

0

22.7

3

0

290

0

0

0

18.8

22.3

$10.82

-$19.60

-$69.35

$10.85

-$0.03

-$30.87

-$60.19

-$28.54

-$77.39

$124.65

$15.03

-$12.34

-$140.29

$3.50

3,600

1,000

1,024

1,034

100

294

4

1.98

-20 50

-20 50

Mw Btu/Kwh

Btu/Kwh

Btu/Kwh

Feedwater Flow

Fuel Flow Btu/Kwh

Dev. From Target Btu/Kwh

mlb/hr

klb/hr

3.45

431.97

2nd RH Attemperation

-20 50

-20 50

-20 50

-20 50

-20 50

-20 50

-20 50

-20 50

-20 50

-20 50

-20 50

-20 50

Load Control (AGC) Air FlowON

577Instant Net Load Mw

4.57 mlb/hr

Total Operator Contollable Cost

Sootblower Trends

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

• Business Objectives:– Improve Performance– Reduce Emissions

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Combustion - Normal Operation

20%

Aggregate Excess Air

CO

NOx

Efficiency

Air FlowExcess Fuel Excess Air

REDUCINGENVIRONMENT

OXYGEN RICHENVIRONMENT

Low CO

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Optimized Combustion - With Reduced O2

18% 20%

Aggregate Excess Air

CO

NOx

Efficiency

Excess Fuel Excess Air

REDUCINGENVIRONMENT

OXYGEN RICHENVIRONMENT

Eff Increase

NOx Reduction

Same SAFETYMargin

Low CO

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

NOx

BoilerEfficiency

Before After

Boiler EfficiencyStack Flue Gas NOx

Boiler EfficiencyStack Flue Gas NOx

Proven, Measurable Results

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Canal Electric Results

• Lower NOx (10% to more than 45%)

• Improve Heat Rate (0.5% to more than 2%)

• Substantially Reduce Cost OfEmissions Retrofits

• 240 BTU/kwh Heat Rate improvement, 2%annual Heat Rate gain @ $20/tonof coal on a 1150 MW Station …

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Exposing the Criticality of Networks

• What about my networks?

• Getting the right data into the hands of theright person highlights network performance,and application availability.

• Availability and Performance

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Identifying, Solving and PreventingIT Problems

• Identifying a network or application problem is the first step.This seemingly simple fact highlights the need for the history ofnetwork operation especially for intermittent problems.

• We need to know if the problem is:

– HardwareServer, Router, Firewall, Switch, etc

– SoftwareOperating System, Application, etc.

– NetworksLocal Area Network, Wide Area Network, Remote Locations

• Understanding the history of operation can improve NetworkPerformance, Bandwidth Utilization, and Capacity Planning.

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Monitor Subsystems, Windows, Hardware

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

PerformanceMonitor Disk Storage & Memory Capacity

Low SystemStorageSpace

Prove aMemory Leak

Page 25: COTS Software for Real-Time Situational Awareness of ... · NDIA 2003 Real-Time Situational Awareness for Industrial Operations • Acquire • Verify • Process • Disseminate

Real-Time Situational Awareness for Industrial Operations NDIA 2003

PerformancePredict Server Failure- Virus Attack In Progress

Impact onServer from

Virus

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

PerformancePlan Capacity by Bandwidth Usage with SNMP

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Case Study – Dow Corning

Monitoring: Global Networks– US, Europe & Asia

• Benefits of Monitoring Networks– Intelligently Eliminated Over Utilization of Networks,

Servers & Applications• Now Can Anticipate & Help Prevent Network Outages• Reduce Troubleshooting & Downtime

– Reduced costs for network bandwidth and line speed• Monitored Service Level Agreement• Established baseline to prove usage needs

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Enterprise Resource Planning - ERP

• DOD has decided to standardize on SAP forERP. Currently there is a major effort indeploying SAP within the Navy and theARMY is doing infrastructure planning. Thiswill ultimately impact all installations andintelligent weapon systems.

Page 29: COTS Software for Real-Time Situational Awareness of ... · NDIA 2003 Real-Time Situational Awareness for Industrial Operations • Acquire • Verify • Process • Disseminate

Real-Time Situational Awareness for Industrial Operations NDIA 2003

Challenges

Gartner Group

"Manufacturing businesses that make investmentsin ERP-directed manufacturing applications that failto provide for accurate real-time information fromthe process will achieve at least 50% lower ROI onthose investments..."

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Why Link Plants to SAP

• Reduce cost, increase utilization– Perform maintenance on usage, not

fixed-duration (calendar)

• Maintenance Problem Diagnosis– Timestamp comparison of PM

notifications to other production events• Why recurring problems?• Equipment condition affect production/quality?

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Asset Management Strategy

• Condition Based Maintenance– Run hours– Service factor excursion– Start up/shut down effect and recording– Efficiency driven maintenance identification

• Maintenance Problem Diagnosis– Timestamp comparison of notifications to other production events– Why do we have recurring problems?– How does equipment condition affect performance?– Track asset performance to ensure acceptable operation

• Budgeting– RLINK delivers validated actual readings into R/3

• Trust the information• Reduce maintenance costs• Risk assessment

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

ERP• Production• Quality• Maintenance

PIMSPlant/ERP Gateway

Client PCs• Graphics• Analysis• ERP portal showing

plant KPIs

Corporate LAN/WAN

Plant LAN

Typical architecture per plant

Process Control Secure LAN

PIMS has interfaces to DCS/PLC, LIMS, OPC, SCADA, etc

Architecture

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Power Generation

• Power Generation (USA)– Overhaul coal pulverizers

• Costs US$150,000 every 18 months• Coal ground into fineness of

talcum powder– Blown into furnace, mixed with air,

burns 2500 degrees F

– Overhaul based on total coal flow• PM has measurement point for coal

flow total– Calculated in historian

• Still operate safely, under warranty

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Power Transmission/Distribution

• Power T&D (USA)– $1B invested in 30,000 assets, spend

$40M/yr on maintenance• Abnormal conditions found during substation inspections

– Condition-based maintenance• Transformer tap changes every 10,000 operations• Circuit breakers (calculations)

– Quantity: if gas added > 5 lbs and < 10 lbs per month on avg.over 6 month rolling period, schedule outage & repair seals

– Transformers, circuit breakers, relays OK?• Reduce transformer & breaker maintenance costs

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

CHEMICAL Industry

• Plant Profits• Estimated greater than $5,000,000 USD saved per

annum:– At line recovery of batches– Automatic Data Entry– Fewer data errors and corrections– Predictive Maintenance fewer unplanned

shutdowns– Assignable causes determined more quickly

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

ALUMINUM

• Showed quantified savings to the plants of $5million per year.

• Overall, the operators gain more visibility, avoidspills, monitor plant emissions andenvironmental conditions more easily, and do afar better job of trouble-shooting problems.

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

IRON AND STEEL

• Monitoring real time hearth temperatures setseveral production records.

• Using this real time process information, plantincreased the life of their blast furnace shells byover 2 years, which now stands at 12 years.Their cost to reline the furnace is over $150million.

• In their Utilities area, having access to real timedata increased their boiler efficiency by 2.5%,which translates into $100,000 savings per year.

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

• Industrial companies synchronize decisionsusing ERP systems with real-time information… directly impact on business goals.

• Companies significantly increase their ReturnOn Investment leveraging real-time andhistorical production information to improveasset efficiency, reduce operating costs, andimprove personnel productivity.

• Role Based Decision Support integrated throughERP.

ERP Integration Conclusion

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Enterprise Role Based Decision Support

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

The Best Companies Successfully Implement COTS

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

THANK YOU

Paul [email protected]

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

• Support Slides

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Customer Satisfaction, Reliability and ROI

“ We saved 50 million overthe course of our 10 yearrelationship with OSIsoft.The PI System is one ofthe best investments we’vemade in our business withsignificant payback.”

Barry MacGregorDow Corning Corporation

“ I don't know of anyother software that canpositively impact everyimportant businessdriver - environmental,safety, quality, andROI.”

Dwight StoffelATOFINA Chemicals, Inc.

“ We have a criticalneed for instant andaccurate data. OSIoffers the Real-Timeand historical processcondition informationthat we need in orderto meet our deadlines.”

Bill WightEastman ChemicalCompany

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Customer Satisfaction, Reliability and ROI

“The pilot project was started inmid-March and went live at theend of June within budget. Thesuccess of this pilot allowed usto quickly move to convertingour six automated plants overto OSIsoft’s RLINK as our SAPinterface. This will eliminate ourcustom interfaces in advance ofa corporate plan to upgrade tothe latest version of SAP.”

Mr. Roger McKinneyPolyOne

“PI is an asset that veryquickly demonstrates itsvalue to a company'sbottom line.”

Alex GrguricDofasco, Inc.

“RLINK saved us over$650,000 in labor costs.”

Kris ZywickiDow Corning Corporation

“RLINK gave usthe integration thatresulted from theseamless flow ofinformation fromthe process unitto businessmanagement.”

Carlo VolponesPolimeri

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

OSIsoft is Successful Because PI Offers More Value

“If you are going to buy software,buy it from a successful software company.

That will ensure that you are buying the best.OSIsoft continues to grow financially and

technologically, offering even more value to customersby reinvesting a large percentage of sales revenues

back into product development and upgrades.”

Dr. J. Patrick KennedyPresident

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Improve Operational Efficiencies

– Increased Operational Efficiency• Reduced fuel consumption (Users report 1 to 2% Fuel Savings)• Management of controllable losses (Losses expressed in financial terms)• N0x and S0x monitoring and reduction

– Improved Availability• Better operator information and advice• Improved maintenance strategy

– Better Asset management• Designers have access to plant technical information• Enhanced plant monitoring (Plant comparisons)• Predictive maintenance (Monitor run-times and Start/Stops)

– On line emission monitoringReal-time information allowing immediate operator interventionDirect feed from the Continuous Emissions Monitoring System (CEMS)

– Avoid competitive disadvantage• Many Power Utilities already use PI

Power Generation

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

COTS Results

• Expect a rapid direct payback that is 2 to 5 timesyour PI software investment in 12-18 months.

• PI users have reported a 10 to 30% reductionin controllable costs.

• The ability to monitor asset performance andproduction costs reported to have reduced rawmaterial utilization from 1% to 5%.

• Expect the paradigm of "80% of the time spentcollecting data / 20% of the time analyzing theproblem" to change dramatically (5% / 95%)!

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

Time

• According to Webster's New World Dictionary• Time – every moment there has ever been or ever

will be.

• “If it can be measured, it can be controlled.” W.Edwards Deming

• "Knowledge is of two kinds: we know a subjectourselves, or we know where we can findinformation upon it." -Samuel Johnson, compiler ofthe first comprehensive English dictionary

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

It is not enough to do your best; youmust know what to do, and THEN do yourbest W. Edwards Deming

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Real-Time Situational Awareness for Industrial Operations NDIA 2003

History

• According to Webster's New World Dictionary• history – the branch of knowledge that deals

systematically with the past.

• Knowledge - 1. The act or state of knowing; clearperception of fact, truth, or duty; certainapprehension; familiar cognizance; cognition."Knowledge, which is the highest degree of thespeculative faculties, consists in the perception ofthe truth of affirmative or negative propositions."Locke.