Counter Intercom Systems by CommendCrystal clear, digital ‘over the counter’ communication

Commend solutions make barriers disappear

Convenient, barrier-free communication between acoustically separated areas.Whether at points of sale, information desks or reception areas – wherever glass, wood or walls put up acoustic barriers between people, it takes the latest communication solutions to make one’s message heard – easily and conveniently, without the need to eliminate protective structures: solutions such as Series GEC Counter Intercom systems by Commend, which leverage latest Intercom 2.0 technology to transmit speech signals even through thick glass and make it sound as if it were not even there.

Security bonus for control staffThe excellent speech connections of the GEC Counter Intercom Series call stations support various kinds of physical security measures, even those used in high-security environments (checkpoints, embassies, detention facilities and many others).

Clear connections in sound and dirt proof environmentsEven in working environments such as toll booths or material airlocks, where glass panes and walls provide much needed protection from noise, dust and dirt, Commend Counter Intercom stations maintain reliable communication lines with the world on the other side.

Clear words with full disease and radiation protectionGlass panelling and protective walls in the waiting rooms of medical practices, in laboratories or radiation protected environments: for the Commend Counter Intercom solution these barriers are not really barriers at all. Combined and placed in accordance with individual needs, the call stations and loudspeakers make sure that the voice gets through where bacteria and radiation don’t stand a chance.

Communicate through obstructions as if they were not there!

• Barrier-freecommunication:crystalclearspeechconnectionsthroughwoodpanels,

window panes or concrete walls – clearly audible as if these barriers were not even there

• Fastandeasytoinstall

• Simple,intuitiveoperation

• Naturaltwo-wayconversationsinbothdirections

• Separatevolumecontrolforinsideandoutsidemicrophones

• Flexibleconnectionoptions(microphones,loudspeakers,buzzers,amplifiersfor

the hard of hearing)

• Highvolume(suitablee.g.forPublicAddressannouncements)andconnectionport

foradditionalamplifier

• Optionalproximityswitch:activatesvoiceconnectionautomaticallywhenpersons

approach the counter area

All benefits at a glance

Clear voice communication – even through glass, wood or walls!

Commend Series GEC 880 Counter Intercom stations

Series GEC 880 systems are based on a modular structure. The individual components can be combined into a tailored solution to suit individual requirements. Large or small, the resulting system is designed to provide the usual crystal clear Commend speech quality even under the most challenging acoustic conditions.

This is because Series GEC 880 comes packed with a set of powerful features allowing the system to adapt to any ambient acoustics.Ahighoutputpowerandflexibleconnectionoptionsforextraamplifiersopenupawidespectrumofapplications,suchasintegrationintoPublicAddresssystems.

Series GEC 881 Digital Counter Intercom station for desktop use, complete with plastic reinforced silicon keypad and built-in microphone with omnidirectional characteristic for hands-free communication. Keypad with 15 keys, labelled with easily understandable, language-independent pictograms. Included in delivery: Wall-mount box for surface mounting;3mconnectioncable.Additionalaccessoriesavailablebyseparateorder.Colour: black

W66mm,H55mm,D230mm 280 g

Series GEC 882 Digital Counter Intercom station for desktop use, complete with plastic reinforced silicon keypad, tilt protection and cardioid type gooseneck microphone. Keypad with 15 keys, labelled with easily understandable, language-independent pictograms. Included in delivery: Wall-mount box for surface mounting; 3 m connection cable. Additionalaccessoriesavailablebyseparateorder.Colour:black

W179mm,H280mm,D230mm/Goosenecklength:422mm 440g

Technical Specifications

– Connectionoptions:RJ45portforexternalmicrophone,externalloudspeaker,buzzer/proximitysensor

– RJ10portforheadset/handset– Integratedamplifierwith10Wor15Woutputpower– Frequencyrange:200Hz–15kHz– Inputforfloatingcontact– Connectionportforadditionalamplifier(e.g.induction

loopamplifierforthehearingimpaired)

Loud and clear16 kHz audio quality as per Intercom 2.0 standard providesexcellent voice audibility even under the most challenging acoustic conditions (e.g. loud background noise). Constant dynamic adaptation to ambient acoustic conditions, combined with an individually adjustable microphone sensitivity, frees up additional quality enhancing capabilities for an even clearer, crisper voice signal. In outdoor installations, multiple loudspeakers can be connectedtodeliverafull15Wattsofamplifierpower–enoughto ensure that your message gets across even if things happen to get rather noisy around you.

Flexible and fit for the futureProgram uploads via firmware updates provide an easy wayto extend the capabilities of the call stations even further as needed. This not only eliminates the need for extra components, it also helps protect the environment, as does the resource-savingtechnicaldesignofthedevices.Future-proof“EvergreenTechnology” also ensures that new product generations stay compatible with previous ones for decades.

Growing solutionDepending on individual requirements and application needs, it is possible to operate any number of Counter Intercom stations in parallel. Any acoustic feedback is eliminated automatically.Thanks to flexible plug-in options for a variety of peripheraldevices (e.g. keypads, headsets, etc.). adding additional features and capabilities is as easy as ‘plug & play’.

Privacy guaranteedTo help protect the privacy of customers talking at the counter, the sound range can be adjusted separately on the inside and outside.

Ease of useAllbasicfunctionsofthecallstationareeasilyaccessibleatthepush of a button.Optional extras such as a plug-in proximitysensor and pictograms ensure ultimate user convenience also on the customer side.

Automatic MuteThe devices will automatically detect when there is no conversation going on and will switch off automatically after 20 seconds of idle time in order to save resources.

Dynamic Volume AdjustmentIn noisy environments the volume level of the communication connection can be adjusted automatically to the ambient noise level.

Ergonomic DesignPeripheral add-on devices such as a headset or gooseneckmicrophone enable hands-free talking, which may also significantly improve the physical comfort and wellbeing ofpersons using the call stations for long periods at a time.Allfunctions needed to operate the call stations are arranged on the keypad in a user-friendly layout and labelled with easily understandable pictograms to ensure easy access.

Commend Counter Intercom Series GEC 480

Technical Specifications

– Supportedconversationmodes:Open(FullDuplex), OpenPLUS(anti-feedbackFullDuplex),andSimplex

– Integratedamplifierwith2x4Wat4ohms – Gooseneck microphone (noise-cancelling electret microphone)

with cardioid directional characteristic for speaking distances of up to 50 cm

– Frequencyrange:200Hz–12kHz – Comeswithplug-inpoweradapter(100–240VAC,

50–60Hz,400mA).

ThecompactSeriesGEC480offersallbasicfunctionsinproven,high Intercom 2,0 quality. This device range is specificallydesigned for simple, straightforward applications under normal acoustic conditions with low to medium ambient noise levels.

Variousoptionaladd-oncomponentsareavailable,whichallowthe system to be tailored to individual requirements and acoustic conditions.

Series GEC 480 Counter Intercom System for desktop use, complete with gooseneck microphone. IncludesmicrophoneQ400foroutsidecallstation.Colour:black.

W179mm,H280mm,D230mm/Goosenecklength:430mm 1,185 g

Series GEC 481 Counter Intercom system, desktop version with gooseneck microphone, without microphone for outside call station Colour: black .

W179mm,H280mm,D230mm/Goosenecklength:430mm 1,185 g

Accessories and add-on optionsAL 10-16Compacthigh-efficiencysoundcolumn.Weather-resistantpolyamidehousingtoenableindoorandoutdooruse.Installationonsuppliedarchedsupportframe.Unitcanbepivotedand tilted as needed.

Frequencyrange:220-16,000Hz;output:10/15W;soundpressure:94dB/W/m(1kHz);max.soundpressure:110dB;impedance:16ohms.

AL10-16S black

AL10-16W white

W100mm,H300mm,D98mm(includingframe) 1,600 g

MIC Q400Surface-mountablecardioidmicrophoneinminimumsize.Housingmadefromimpact-resistant, shape preserving plastic, can be glued to smooth surfaces. Improved acoustics. Colour: black

Sensitivity:15mV/Pa;pattern:cardioid;frequencyrange:100Hz-8kHz;cablelength:2.8 m(shielded).

W24mm,H13mm,D43mm

Optional extras for Series GEC 880

symbolic photo

MIC 480Add-inomnidirectionalelectretmicrophoneforsoundtransmissionthroughglassoraluminiumpanelsofupto10mmthickness;weatherresistant(IP53rating).Colour:black

Sensitivity:5.6mV/Pa;omnidirectionaldirectivity;shieldedcable.

MIC480 4mcable

480S-10 10m cable

Diameter14mmxD20mm

Headset HS 1Lightweight, cable-based headset for Series GEC 880 and all headset compatible devices, e.g.EE811AandEE380A.ConnectingcableKAB-HS1-JRisavailablebyseparateorder. Colour: black

246g

Power supply cableThispowersupplycablemustbeorderedseparatelyfromPowerAdapterPA24W15V.

KAB-C13-EU VersionforEurope

KAB-C13-UK VersionforUK

KAB-C13-US VersionforUSA

KAB-C13-AU VersionforAustralia

1.5 m

Switchable Power Adapter PA24W15VSwitchable24Whigh-efficiencypoweradapter.Primary:90–264VAC;Secondary:15VDC,–5°Cto+40°C(23F–104F);colour:black.

W54mm,H110mm,D38mm 175 g

When every second counts, people need a technology that does not just work, but is one hundred per cent reliable – anywhere, anytime around the clock. At Commend, we are aware of our responsibility. That is because millions of

people put their trust in us and our products every day. Whether at a London tube station, a car park in France or a hospital in the United States; because every word counts, everything speaks in favour of solutions by Commend.

COMMENDA Strong Network | Worldwide

AUSTRIASLOVENIA

RUSSIAHUNGARY

Commend Österreich GmbH Tel. +43-1-715 30 79 www.commend.at

CROATIASERBIA

BOSNIA-HERZEGOVINAMONTENEGRO

MACEDONIAKOSOVO

ALBANIA

Commend Adria d.o.o. Tel. +385-1-369 11 23 www.commend.hr

FRANCE Commend France S.A.S. Tel. +33-149 18 16 40 www.commend.fr

NETHERLANDSBELGIUM

LUXEMBURG

Commend B.V.Tel. +31-76-200 01 00 www.commend.nl

ITALY Commend Italia S.R.L.Tel. +39-035-95 39 63 www.commend.it

SWITZERLANDLIECHTENSTEIN

Commend AG Tel. +41-44-955 02 22 www.commend.ch

Europe

USACANADA

LATIN AMERICA

Commend Inc. Tel. +1-201-529-2425www.commendusa.com

America

Commend International GmbHTel. +43-662-85 62 25www.commend.com

Other countries

SWEDENNORWAYFINLAND

DENMARKICELAND

Commend Business Hub NordicJNT Sound System ABTel. +46-8-99 30 60 www.jnt.se

GERMANY Schneider Intercom GmbH Tel. +49-211-88285-333 www.schneider-intercom.de

POLAND C&C Partners Telecom Sp.z o.o.Tel. +48-65-525 55 55 www.ccpartners.pl

UNITED KINGDOMIRELAND

Commend UK Ltd Tel. +44-1279-87 20 20www.commend.co.uk

SLOVAKIACZECH REPUBLIC

Commend Slovakia spol. s r.o.Tel. +421-2-58 10 10 40www.commend.sk

SPAINPORTUGAL

Commend Ibérica S.L.Tel. +34-91-395 24 98 (Madrid)Tel. +34-93-567 76 79 (Barcelona)www.commend.es

Asia-Pacific

SINGAPORE Commend Business Hub AsiaIsolectra Far East Pte. LtdTel. +65-6272-2371www.commend.com.sg

CHINA Commend Business Hub ChinaTel. +86-21-52 13 19 28 www.commend.cn

AUSTRALIANEW ZEALAND

Commend AustraliaTel. +61-3-9729-3700www.commend.com.au

ISRAEL Sberlophone LtdTel. + 972-4-834 10 32www.sberlophone.co.il

Africa

SOUTH AFRICA Commend Business Hub South AfricaEvolving Management Solutions (Pty) LtdTel. +27-11-274 6665www.commend.co.za

ALGERIATUNISIA

MOROCCO

Commend France S.A.S. Tel. +33-149 18 16 40 www.commend.fr

PI-GEC880-V12-1011This brochure provides only information of a general nature and cannot form part of a contract. The technical information provided is subject to change