county of monterey · web viewtable of contents chapter one: introduction & administration 1-1...

2 0 1 0 - 1 1 W I N T E R S T O R M E M E R G E N C Y R E S P O N S E P L A N

TABLE OF CONTENTS

Chapter One: INTRODUCTION & ADMINISTRATION..........................................1-1I. INTRODUCTION................................................................................................................1-1II. ADMINISTRATION..........................................................................................................1-1

Chapter Two: HAZARD ANALYSIS..............................................................................2-1I. PURPOSE.......................................................................................................................2-1II. SCOPE...........................................................................................................................2-1III. AGENCIES.................................................................................................................2-1IV. DEBRIS FLOWS........................................................................................................2-1

A. HAZARD IDENTIFICATION........................................................................................................2-2B. RISK ASSESSMENT......................................................................................................................2-2C. VULNERABILITY..........................................................................................................................2-3D. IMPACTS.........................................................................................................................................2-3E. EMERGENCY MANAGEMENT CONSIDERATIONS...............................................................2-5

V. FLOOD EMERGENCIES...........................................................................................2-7A. HAZARD IDENTIFICATION........................................................................................................2-7B. RISK ASSESSMENT......................................................................................................................2-8C. VULNERABILITY..........................................................................................................................2-8D. IMPACTS.......................................................................................................................................2-11E. EMERGENCY MANAGEMENT CONSIDERATIONS.............................................................2-12

VI. AGENCY CONTACTS............................................................................................2-12

Chapter Three: PROLONGED EVENT EOC STAFFING.............................................3-1I. PURPOSE.......................................................................................................................3-1II. SCOPE...........................................................................................................................3-1III. AGENCIES.................................................................................................................3-2IV. CONCEPT OF OPERATIONS.................................................................................3-2

A. CONSERVATION OF ASSIGNED EOC STAFF.....................................................................................3-2B. UTILIZATION OF LOCAL PERSONNEL RESOURCES...........................................................................3-3C. EMMA (EMERGENCY MANAGER'S MUTUAL AID)..........................................................................3-3

V. AGENCY CONTACTS................................................................................................3-4

Chapter Four: AGENCY COMMUNICATIONS...........................................................4-1I. PURPOSE.......................................................................................................................4-1II. SCOPE...........................................................................................................................4-5III. AGENCIES.................................................................................................................4-5


IV. MAJOR EMERGENCY SERVICES COMMUNICATIONS SYSTEMS............4-5A. MONTEREY COUNTY 9-1-1 INTEGRATED DISPATCH AND COMMUNICATIONS PROTOCOLS.............4-5B. MONTEREY COUNTY RADIO COMMUNICATIONS AND TECHNICAL SUPPORT.................................4-11C. CHP COMMUNICATIONS.................................................................................................................4-13D. CAL FIRE – DETAILED COMMUNICATIONS AND PLAN................................................................4-13E. CALTRANS COMMUNICATIONS CAPABILITY....................................................................................4-15F. AMERICAN RED CROSS COMMUNICATIONS....................................................................................4-17G. AMATEUR RADIO COMMUNICATIONS CAPABILITY..........................................................................4-19H. WIRELESS (CELLULAR) COMMUNICATIONS SYSTEMS...................................................................4-20I. MOBILE COMMUNICATIONS SUPPORT UNITS..................................................................................4-20

V. AGENCY CONTACTS..............................................................................................4-20

Chapter Five: EVACUATION AND ROAD CLOSURES............................................5-1I. PURPOSE.......................................................................................................................5-1II. SCOPE...........................................................................................................................5-1III. CONCEPT OF OPERATIONS.................................................................................5-1

A. AUTHORITY.......................................................................................................................................5-1B. DECISION TO EVACUATE AND EVACUATION PLAN...........................................................................5-1C. LEVELS OF EVACUATION NOTICES..................................................................................................5-2D. NATURE OF EVACUATION ORDER....................................................................................................5-2

IV. ROAD CLOSURES....................................................................................................5-3V. AGENCIES...................................................................................................................5-4VI. AGENCY ROLES AND RESPONSIBILITIES.....................................................5-5

A. MONTEREY COUNTY SHERIFF’S OFFICE.........................................................................................5-5B. CALIFORNIA HIGHWAY PATROL.......................................................................................................5-5C. CALIFORNIA DEPARTMENT OF TRANSPORTATION (CALTRANS)......................................................5-6D. MONTEREY COUNTY DEPARTMENT OF PUBLIC WORKS..................................................................5-6E. UNITED STATES FOREST SERVICE...................................................................................................5-6F. CALIFORNIA STATE PARKS...............................................................................................................5-6G. SPCA................................................................................................................................................5-6H. AMERICAN RED CROSS....................................................................................................................5-6I. MONTEREY COUNTY DEPT. OF SOCIAL & EMPLOYMENT SRVCS (DSES)........................................5-6J. MONTEREY COUNTY HEALTH DEPARTMENT....................................................................................5-7K. FIRE SERVICES.................................................................................................................................5-7L. COMMUNITIES AND COMMUNITY ORGANIZATIONS..........................................................................5-7M. MONTEREY-SALINAS TRANSIT.........................................................................................................5-7N. SCHOOLS...........................................................................................................................................5-7

VII. AGENCY CONTACTS............................................................................................5-7

Chapter Six: INTELLIGENCE.....................................................................................6-1I. PURPOSE.......................................................................................................................6-1II. AGENCIES...................................................................................................................6-1III. INTRODUCTION......................................................................................................6-1IV. FORECASTING.........................................................................................................6-2

A. WEATHER FORECASTING..................................................................................................................6-2B. HYDROLOGIC FORECASTING............................................................................................................6-3

V. MONITORING.............................................................................................................6-4VI. GIS AND DATA SUPPORT......................................................................................6-6VII. DISSEMINATION OF WEATHER AND STREAMFLOW INFORMATION.6-6VIII. AGENCY CONTACTS...........................................................................................6-7

T A B L E O F C O N T E N T S

Chapter Seven: DECISION POINTS.................................................................................7-1I. PURPOSE.......................................................................................................................7-1II. SCOPE...........................................................................................................................7-1III. AGENCIES.................................................................................................................7-1IV. AGENCIES, PROCESSES, AND TRIGGERS FOR KEY DECISIONS.............7-1

A. PUBLIC ALERTING............................................................................................................................7-1B. EOC ACTIVATION.............................................................................................................................7-2C. EMERGENCY DECLARATION.............................................................................................................7-3D. RESOURCE STAGING.........................................................................................................................7-3E. EVACUATION.....................................................................................................................................7-4F. RE-ENTRY..........................................................................................................................................7-4


Chapter Eight: VOLUNTEER COORDINATION.........................................................8-1I. PURPOSE.......................................................................................................................8-1II. SCOPE...........................................................................................................................8-1III. AGENCIES.................................................................................................................8-1IV. CONCEPT OF OPERATIONS.................................................................................8-1

A. IDENTIFICATION OF NEED...............................................................................................................8-2B. REQUESTING VOLUNTEERS..............................................................................................................8-2C. LIABILITY FOR VOLUNTEERS............................................................................................................8-2D. USE OF VOLUNTEERS.......................................................................................................................8-3

V. SPECIFIC AGENCY RESPONSIBILITIES.............................................................8-3A. AMERICAN RED CROSS/CARMEL CHAPTER.....................................................................................8-3B. AMERICAN RED CROSS/MONTEREY-SAN BENITO CHAPTER...........ERROR! BOOKMARK NOT DEFINED.C. VOLUNTEER CENTER OF UNITED WAY MONTEREY COUNTY..........................................................8-4D. MONTEREY COUNTY DEPARTMENT OF SOCIAL AND EMPLOYMENT SERVICES...............................8-4

VI. AGENCY CONTACTS..............................................................................................8-5

Chapter Nine: CARE AND SHELTER...........................................................................9-1I. PURPOSE.......................................................................................................................9-1II. SCOPE...........................................................................................................................9-2III. AGENCIES.................................................................................................................9-3IV. CONCEPT OF OPERATIONS.................................................................................9-3

A. EVACUATION CENTERS.....................................................................................................................9-3B. SHELTER-IN-PLACE..........................................................................................................................9-4C. INDIVIDUAL ASSISTANCE PROGRAMS (FOOD STAMPS, UNEMPLOYMENT SERVICE).........................9-4


Chapter Ten: DAMAGE ASSESSMENT AND RE-ENTRY COORDINATION....10-1I. PURPOSE.....................................................................................................................10-1II. AGENCIES.................................................................................................................10-1III. DAMAGE ASSESSMENT PROCEDURES..........................................................10-1

A. BEFORE AN EVENT..................................................................................................................10-1B. DURING AN EVENT...................................................................................................................10-2

IV. RE-ENTRY PROCEDURES...................................................................................10-5A. NECESSITY TO CONTROL RE-ENTRY..............................................................................................10-5B. ESTABLISH MISSION OBJECTIVES.......................................................................................10-5C. REPORTING AND PUBLIC ANNOUNCEMENT.....................................................................10-5

V. AGENCY CONTACTS..............................................................................................10-5

iii


Chapter Eleven: TRAINING..............................................................................................11-1I. PURPOSE.....................................................................................................................11-1II. AGENCIES.................................................................................................................11-1III. TRAINING SCOPE AND PROGRAMS................................................................11-1

A. EMERGENCY MANAGEMENT AND RESPONSE AGENCY TRAINING.................................................11-1B. COMMUNITY EMERGENCY RESPONSE TEAMS................................................................................11-2C. COMMUNITY LEVEL TRAINING.......................................................................................................11-3D. PREPAREDNESS EXERCISES AND DRILLS.......................................................................................11-4E. TRAINING CONTACTS...............................................................................................................11-4F. TRAINING RESOURCES............................................................................................................11-5

Chapter Twelve: PUBLIC ALERT, EDUCATION, AND INFORMATION................12-1I. OVERVIEW.................................................................................................................12-1II. AWARENESS.............................................................................................................12-2

EDUCATION AND INFORMATION..........................................................................................................12-2III. WARNING AND ALERTING SYSTEMS............................................................12-5

A. EAS.................................................................................................................................................12-5B. EDIS...............................................................................................................................................12-6C. WEATHER RADIO............................................................................................................................12-6D. TENS..............................................................................................................................................12-7E. NEIGHBORHOOD & COMMUNITY....................................................................................................12-7F. PIO OPERATIONS............................................................................................................................12-7G. MEDIA.............................................................................................................................................12-7H. SIGNAGE.........................................................................................................................................12-8I. ON SITE SAFETY OFFICIALS.............................................................................................................12-8

IV. POTENTIAL PROBLEMS......................................................................................12-8A. WEAK LINKS...................................................................................................................................12-8B. OVERLOADING................................................................................................................................12-8C. LOSS OF POWER..............................................................................................................................12-8

V. PUBLIC INFORMATION ACTION PLAN...........................................................12-8A. POLICIES......................................................................................................................................12-8B. PROCEDURES..............................................................................................................................12-9C. ACTION.........................................................................................................................................12-9D. INCIDENT COMMANDER.........................................................................................................12-9E. INCIDENT COMMANDER AND PUBLIC INFORMATION OFFICER................................12-9F. PUBLIC INFORMATION OFFICER.........................................................................................12-9G. POST INCIDENT REVIEW.......................................................................................................12-10

Chapter Thirteen: RESOURCE STAGING.........................................................................13-1I. RESOURCE STAGING.....................................................................................................13-1II. SCOPE.........................................................................................................................13-1III. AGENCIES...............................................................................................................13-1IV. STAKEHOLDER AGENCY PLANS FOR RESOURCE STAGING.....................................13-1

A. CALTRANS.......................................................................................................................................13-1B. CALIFORNIA STATE PARKS.............................................................................................................13-5C. MONTEREY COUNTY PUBLIC WORKS DEPARTMENT......................................................................13-6D. CALIFORNIA HIGHWAY PATROL.....................................................................................................13-7E. MONTEREY COUNTY SHERIFFS OFFICE........................................................................................13-7F. STATE OF CALIFORNIA OFFICE OF EMERGENCY SERVICES..........................................................13-8G. AMERICAN RED CROSS...................................................................................................................13-8H. MONTEREY COUNTY SPCA............................................................................................................13-8I. MONTEREY COUNTY OFFICE OF EMERGENCY SERVICES (MECU)...............................................13-9

iv

T A B L E O F C O N T E N T S

J. UNITED STATES POSTAL SERVICE..................................................................................................13-9V. SUPPORTING THE ISOLATED COMMUNITY.................................................13-9

A. MEDICAL.........................................................................................................................................13-9B. FOOD.............................................................................................................................................13-10C. POTABLE WATER..........................................................................................................................13-11D. FUEL.............................................................................................................................................13-11E. GENERATORS................................................................................................................................13-11F. HELICOPTER SUPPORT.................................................................................................................13-12

VI. AGENCY CONTACTS..........................................................................................13-12

Chapter Fourteen: COMMAND............................................................................................14-1I. AGENCIES...................................................................................................................14-1II. INCIDENT MANAGEMENT...................................................................................14-1

A. INCIDENT COMMAND SYSTEM (ICS)...............................................................................................14-2B. INCIDENT COMMANDER RESPONSIBILITIES...................................................................................14-2C. INCIDENT COMMAND POST IDENTIFICATION................................................................................14-2D. RESPONSIBILITIES OF PARTICIPATING AGENCIES.........................................................................14-3E. INCIDENT COMMAND AND RESOURCE DEMOBILIZATION..............................................................14-3F. SINGLE POINT RESOURCE ORDERING............................................................................................14-3

III. AGENCY CONTACTS..............................................................................................14-4

Appendix A: Glossary and AcronymsAppendix B: Winter Storm Planning Agency POCsAppendix C: DISTRIBUTION OF STRAW BALESAppendix D: LOGJAM REPORTING PROTOCOLAppendix E: SAND STOCKPILESAppendix F: SANDBAG DISTRIBUTIONAppendix G: Debris Flow Mitigation ProjectsAppendix H: Emergency Management Mutual AidAppendix I: Monterey County ARES and RACES Band PlanAppendix J: Disaster Service Worker GuidanceAppendix M: USFS-Monterey County Road Maintenance AgreementAppendix N: Winter Storm Plan-IntelligenceAppendix O1: Base mapAppendix O2: Tassajara-Carmel WatershedAppendix O3: Big SurAppendix O4: State ParksAppendix P: Proposed NWS Monterey sub codesAppendix Q: Text of Advisory LetterAppendix R: Flood Watch Dissemination PlanAppendix S: Public-Works Maintenance DistrictsAppendix T: Emergency DelcarationAppendix U: GOES Emergency Supplies Locations-InventoryAppendix V: Naval Facility-Pt. SurAppendix W: MECU Frequency ListAppendix X: ICS 207 - Multi-BranchAppendix Y: ICS 207 - Area Command

v


This page intentionally left blank.

vi


Chapter One: INTRODUCTION & ADMINISTRATION

T H E P U R P O S E

I. INTRODUCTIONThreats of flood and debris flows are well known in Monterey County. Emergency response plans addressed them prior to creation of this document, reflecting the experience of managing numerous major events. In the aftermath of the Basin Complex Fire and Carmel Lagoon floods of 2008, awareness of the vulnerability Monterey County property owners face from such risks as well as the risk itself has grown considerably. Due to increased disaster potential, local, state, and federal agencies with jurisdiction in threatened areas determined the need for advanced planning.

This document is the continued result of a cooperative effort that began in 2008, when a planning team, including representatives from affected communities, was assembled for the purpose of writing a winter storm plan to address the potential devastating affects resulting from the Basin Complex Fire over a five year period. Members of this team are included in Appendix B: Winter Storm Planning Agency POCs.

The ultimate purpose of this plan is to reduce and, where possible eliminate, loss of life and property, however our chance of success in this huge task depends to a great extent on nature and the amount of rain delivered to high risk areas. Numerous studies have determined that no amount of planning, training, and public education can guarantee that all effects on property can be avoided.

Still, this plan, and the intended actions it describes, represents the planning team's best efforts at combating the forces of nature. We hope that with advanced intelligence, quick actions, and pre-warned communities, the worst can be avoided, or at least reduced to a minimum.

II. ADMINISTRATIONThe hazard analysis that follows in Chapter 2 indicates a five-year period of heightened threat. Continued vegetation growth within debris flow areas will attenuate this threat proportionally each year. In consideration of this dynamic, the Winter Storm Plan will be reviewed annually over the five year period (2009 – 2013) as necessary and appropriate. Plan renewal and continued review will be determined by such factors as a significant revision of the hazard analysis, occurrence of actual events, or projection of a heavy winter storm season (i.e., El Nino condition) or new fires within the operational area.

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_B_Winter_Storm_Planning_Agency_POCs.xls



The review process will be initiated by the Monterey County Office of Emergency Services. Annually in October, each section with associated appendices will be forwarded to appropriate stakeholders for review, comment, and update of operational data (names, phone numbers, and addresses). For a list of stakeholder agencies and points of contact for each agency, see Appendix B: Winter Storm Planning Agency POCs. Additional resources or changes in agency response plans will also be reflected in this review and update. In November of each year, the revised Plan will be completed by Monterey County OES and published to the Internet for stakeholders to download.



Chapter Two: HAZARD ANALYSIS

W H Y T H I S P L A N ?

I. PURPOSE The purpose of this chapter is to describe and analyze hazards created by heavy rains both with and without consequent dam failure or debris flows within the various regions of Monterey County. This information is used to form the basis of planning concepts and response activities that follow this chapter and will be updated as the analysis on which it is based is changed.

II. SCOPEHazards are categorized in the following sections as: 1) Rain in quantities sufficient enough to generate debris flows throughout the County but particularly in the aftermath of the Basin Complex fire; 2) Flooding resulting from sudden or slow-rising waters, usually associated with sustained rainfall but also possible due to heavy ocean winds that push water onshore in areas such as the Carmel Lagoon and Salinas River, or, the catastrophic failure of a dam or other flood control facility where water is impounded in a reservoir or flood control channel.

III. AGENCIESFollowing are the primary agencies and organizations that developed this chapter of the plan.

Monterey County Office of Emergency Services

Monterey County Water Resources Agency

Monterey County Agriculture Department

Monterey County Department of Public Works

Monterey County Health Department, Environmental Health Division

Monterey County Health, Office of the Health Officer

Monterey County Planning Department

California Emergency Management Agency

California Department of Forestry and Fire Protection

California Department of Transportation

United States Forest Service USDA - Natural Resources

Conservation Service United States Geological Survey California American Water Company

IV. DEBRIS FLOWSSteep terrain and loose soils create severe slope stability and erosion problems in many areas of Monterey County. The threat of hazardous debris flows following periods of heavy rain can be


extreme after a watershed is damaged by wildfire, as resulted from the Basin Complex Fire in 2008.

A. HAZARD IDENTIFICATIONLandslides and Mudflows

Debris avalanches and debris flows (both popularly called “mud slides”) are landslides, saturated with water, that travel rapidly down slopes as muddy slurries. The flowing mud carries rocks, boulders, bushes, trees, and other debris as it proceeds down slopes and gullies. The topography and environment in many areas of the County, including the Los Padres National Forest, Arroyo Seco, Cachagua, and Tassajara areas, are at extreme risk of loss of life and property when heavy rains cause debris to collect at bases of canyons, potentially changing flow directions and the volume of flow should blockages occur and then release.

B. RISK ASSESSMENTAlthough the threat of landslides, mudflows, and debris flows is always present following heavy rains, risk of debris flows to various communities has been thoroughly assessed and described as extreme by State and Federal agencies following the Basin Complex Fire.

These assessments provide useful information for purposes of this section and are incorporated by reference into this document as follows:

State Emergency Assessment Team Report, August 2008http://www.co.monterey.ca.us/PR_Attachments/20080917SEATREPORT.pdf

Burn Area Emergency Response Report, September 2008 http://www.fs.fed.us/r5/lospadres/conditions/gallery/basin-indian-baer-initial.pdf

United States Geological Survey Report, September 2008http://www.co.monterey.ca.us/oes/PDFs_and_Documents/Basin%20and%20Indian%20Assessment%20Letter.pdf

The SEAT and USGS reports contain detailed maps depicting areas of risk to life and property. Each document provides support for the conclusion that the risk to life and property during periods of heavy rain is high and will remain high for several years.

The BAER and SEAT reports discuss severity of burn and resultant effect on erosion and debris flow. Both reports estimate that of the total 240,169 acres burned, 37% was burned "moderately" and 23% was "highly" burned. Other factors also affect debris flow potential. For instance, slopes that face the Pacific Ocean and are most exposed to winter storms are more likely to generate large flows.

Users of this plan should know that, according to USGS modeling, based on a storm with a 10-year recurrence, 3-hour duration, and production of 1.9 inches of rain, chances of a debris flow are greater than 80% for all but 45 of the 829 basins. Calculated debris-flow volumes ranged between 114 M3 and 126,000 M3 in response to the same storm.

Monterey County has produced GIS maps that combine data obtained from the above three reports. These maps are useful in determining locations where the greatest risk exists. However, heavy rain is the ultimate factor in determining where and when disaster actually strikes.

http://www.co.monterey.ca.us/oes/PDFs_and_Documents/Basin%20and%20Indian%20Assessment%20Letter.pdf

http://www.co.monterey.ca.us/oes/PDFs_and_Documents/Basin%20and%20Indian%20Assessment%20Letter.pdf

http://www.fs.fed.us/r5/lospadres/conditions/gallery/basin-indian-baer-initial.pdf

http://www.co.monterey.ca.us/PR_Attachments/20080917SEATREPORT.pdf


C. VULNERABILITYAt risk communities will become vulnerable to damaging debris flows whenever heavy rains occur in their relevant watersheds. The period of heightened risk is expected to last five years from the date of this plan, or through the 2013-14 winter season, until vegetative growth occurs and takes hold throughout each area.

D. IMPACTS

1. Life Safety ImpactLife safety impacts are numerous and dictate creation of an effective response plan that can be quickly implemented when necessary throughout the winter season. According to the SEAT Report, the risk to life is greatest along the California Highway 1 corridor, Tassajara Hot Springs, Big Sur resort area, residential communities within Arroyo Seco, Piney Creek, Carmel Valley, Pico Blanco Scout Camp, Coleman Canyon, and Andrew Molera, Julia Pfeiffer, and Pfeiffer Burns State Parks.

A summary of life safety impacts from the BAER report includes the following:

Increased flooding potential of streams from sediment laden runoff generated from moderate and high burn severity areas above roads, stream crossings, hiking trails, private in-holdings, and private or state property downstream of National Forest Service lands.

Businesses, residents, recreationists, and tourists may be unaware of the burned watersheds and the increased hazards that may result during and after rain storms.

Flooding, debris flows, and damage to the transportation infrastructure may result in loss of access to or from communities along the Highway 1 corridor. (Residences, businesses, Esalen Institute, State Parks, resorts, motels, private campgrounds, North Coast Ridge Road 20S05).

Forest system roads and trails, county roads, and state highways will experience increased rock fall and debris hazards onto the roads due to loss of vegetation and increased hydrologic response from moderate and high burn severity hill slopes.

Forest user safety is in jeopardy from hazardous trees and other dangerous conditions along the trail and trail corridor including rock fall, debris sliding, and dry rattle. Trail users may become disoriented due to the loss of trail prism in a remote and potentially dangerous environment.

Visitors and residents at the Tassajara Zen Center are at high risk from flooding, debris flows, and loss of access to or from the facility during and after storm events.

Visitors/staff to the Boy Scout Camp in Little Sur are at risk from increased runoff and stream flows that may result in loss of access to or from the facility during and after storm events.

Visitors and residents along the Arroyo Seco area are at risk from flooding and loss of access to or from their homes and businesses during and after storm events. Low water crossings will become particularly dangerous due to the high percentage burn of the watershed (37% of the entire Arroyo Seco burned at a high, moderate, or low severity).

Visitors and residents along Piney Creek and Bear Creek, and Coleman Creek are at risk from flooding and loss of access during and after storm events.

Users of the road to Tassajara Zen Center (18S02) are at risk from rock fall and loss of water control at stream crossings because of culvert plugging and overtopping.


Additionally, loss of water control and stream diversion on private land at the Tassajara Zen Center pose a threat to life and property.

2. Public Health ImpactThere are several possible impacts on public health that could occur as a result of the defined situation:

Water systems that utilize a source affected by debris flows can be destroyed or at least affected to the point where they may no longer reliably provide potable water. According to the SEAT Report, the loss of vegetation and soil burn severity of watersheds, reservoirs, streams, and other water resources located within or near the fire perimeter, water sources are at increased risk to the threat of flooding, rock fall, debris torrents, mudslides and debris flows, sedimentation, and chemical pollution. Potable water loss also would affect the capability to provide basic sanitation, i.e., hand washing and sanitization of utensils, particularly in food facilities. The risk is greatest to Tassajara Hot Springs, Big Sur, Arroyo Seco, Carmel Valley, Pico Blanco Scout Camp, Coleman Canyon and Piney Creek.

Utilities such as gas and electricity may similarly be affected. Loss of power affecting potable water pumps, refrigeration and cooking capability in commercial and residential facilities would be detrimental to public health.

Impacts to sewage systems are likely to occur in effected waterways. Increases in water velocity and sediment loads may result in erosion and/or destruction of leach lines, septic tanks and associated plumbing. Releases of raw sewage into the waterways may occur through rupture or flooding of the sewage systems. Such releases will result in increased bacteria levels within the streams which may in turn result in impacts to the water supply, particularly surface water supplies and surface water influenced wells situated along the waterways.

Evacuation is the only means of reacting to debris flows approaching populated areas. Following evacuation, it will be necessary for Environmental and Public Health personnel to evaluate conditions necessary to protect and support public health before an area is reopened and to monitor the sanitation status of evacuation shelters.

3. Hazardous Materials ImpactStorage tanks or barrels holding chlorine, fuels, and other hazardous materials may become dislodged and damaged as a result of debris flows. While the presence of industrial chemicals and gasses is normally minimal in the high risk areas, it is possible that a damaged container could release a hazardous material and emergency responders should be alert to this risk. Monterey County Environmental Health Division should also be immediately notified.

4. Property Damage ImpactThe BAER Report list several impacts on property as follows:

Salinas River agricultural lands below the Arroyo Seco confluence are at risk from flooding.

Los Padres and San Clemente Reservoirs will likely lose storage capacity. San Clemente dam is currently unstable and scheduled for removal.

There is a large risk of damage to property (roads and trails) caused by the loss of water

4

H A Z A R D A N A L Y S I S

control, diversion potential, rock fall, and landslides throughout the burned area.

Risk to infrastructure exists on 18S02 (Tassajara Road-coop agreement with county), 18S05 (Boy Scouts Road), 19S04 (The Caves), 19S09 (Arroyo Seco Road-coop agreement with county), 19S09J (Adobe Road), 20S03 (Borranda Road), and 20S05 (North Coast Road-coop agreement with county), due to expected increased runoff and sediment bulking in drainages with culverts. The risk to infrastructure arises from a high probability of drainages plugging and overtopping during the design storm which, if not controlled, could cause significant damage.

5. Transportation ImpactDebris flows, poor slope stability, and erosion along roadways will result in potentially large impacts on transportation routes. Highway 1 is the primary route to and from Big Sur but the California Department of Transportation is constantly present to identify and remove or repair damaged or blocked sections of the Highway. Tassajara Road, as stated above, is at risk due to damaged retaining walls and numerous culverts where debris flows could destroy the road. The BAER Report also states "An emergency determination of loss of ingress and egress for property owners was made on 20S05 (North Coast Road), and Tassajara Road for property owners. Additionally, the potential loss of access along Highway 1 may occur from flooding and debris flows from Pheneger Creek in the north down to Rat Creek in the south. Flooding may also occur in the Arroyo Seco River, limiting access to properties and residences south of the Arroyo Seco River."

6. Communications ImpactDuring the Response Phase to the Basin Complex Fire, intra and interagency communications problems were noted. Although some communications facilities were damaged by the fire, this problem for the most part is a result of canyon terrain that prevents radio signals from saturating any large area in the mountainous region. It is not expected that debris flows themselves would have any greater impact on communications systems than did the fire. However, the communications problem remains and can only be addressed through a long term plan to develop a variety of communications resources, including government, amateur, and commercial systems within these areas. A plan addressing public agency communications is included as Chapter Three of this document.

E. EMERGENCY MANAGEMENT CONSIDERATIONSConditions present within various areas of Monterey County dictate that actions are taken to limit or mitigate the threat to life and property from heavy rains and resultant debris flows. Development of this plan and protocols to accomplish all of the activities reflected in this plan are a result of this heightened threat. Once this plan is fully approved and adopted by emergency response agencies, it should be exercised, modified, and redistributed on an annual basis.

1. MitigationPlanning by all public agencies with jurisdiction in affected areas, modified land use within identified debris flow risk areas, installation and maintenance of critical flood control facilities, development of flood monitoring systems, and enhanced emergency response agency training and public preparedness education is prudent and necessary during the period of heightened risk. Such actions can mitigate potential impacts on life and property associated with hazardous debris flows.

5


Specific actions recommended in the BAER report for National Forest lands include:

improvements of culverts, retaining walls and water crossings along Forest Service roads; safety treatments along trails; coordination with Caltrans for the installation of debris catchment structures; large woody debris detection surveys to be conducted at specific locations upstream of

key Highway 1 road crossings and other structures at risk; permitting NWS to place instruments on National Forest Service lands; purchase and installation of signs to warn people of hazards such as falling trees, rock

slides and flash flooding at critical areas, closed areas and archeological sites; noxious weed detection surveys; funding for continued interagency coordination; and contact private landowners within the boundaries of the National Forest this fall to

discuss potential winter storm hazards.

The Monterey County Planning Department has worked and continues to work closely with County and State agencies to help reduce the risk to life, health, property, structures, and essential public services from anticipated mud and debris flows associated with the 2008 Basin Complex and Indian Wildfires. The Planning Department approved a blanket emergency permit that expedites implementation of temporary, non-engineered flood and erosion control measures identified and/or recommended by NRCS, SEAT, and BAER reports. These measures are designed to reduce the risk to life and property during the 2008/09 winter storm season until more permanent solutions can be implemented, and to provide resource protection in accordance with Monterey County and State laws. The Planning Department also worked closely with Public Works, Building Services, Environmental Health, and other County agencies to expedite permit requests for wells, septic system repairs, and rebuilding damaged or destroyed structures.

Two specific mitigation protocols were developed for this threat. Select the colored text to link to the actual protocol. The first provides a method for residents in impacted areas to obtain straw bales for erosion control (see Appendix C: DISTRIBUTION OF STRAW BALES . The second provides a method by which log jams may be assessed (see Appendix D: LOGJAM REPORTING PROTOCOL) for their hazard potential. Existing procedures for providing sand (Appendix E: SAND STOCKPILES) and sandbags (Appendix F: SANDBAG DISTRIBUTION) to the public in unincorporated areas are also included as appendices to this plan.

Finally, the County of Monterey, working with both State and Federal agencies, constructed flood control projects at over fifty locations within high-risk areas. A list of these projects is attached as Appendix G: Debris Flow Mitigation Projects to this plan.

2. ResponseThis plan details actions of local, state, and federal agencies to prepare for and respond to threats to life and property in areas that may be affected by damaged emergency watersheds. Although recognition of the threat is already reflected in the County's land use plans, regulations, and restrictions, this document acknowledges the heightened threat and the period that it will exist in the aftermath of the 2008 Basin Complex Fire. Therefore, the heightened awareness, mitigation, and emergency response strategies, included in this plan, are necessary and appropriate. As of

6

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_G_Debris_Flow_Mitigation_Projects.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/index.htm

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_E_SAND_STOCKPILES.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_D_LOGJAM_REPORTING_PROTOCOL.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_D_LOGJAM_REPORTING_PROTOCOL.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_C_DISTRIBUTION_OF_STRAW_BALES.doc


this writing, efforts to address every measure are being made by local, state, and federal agencies with jurisdiction in the affected areas.

V. FLOOD EMERGENCIESMonterey County historically experiences rain-generated flooding, sheeting, and ponding on a frequent basis, with recent major floods identified in Section IV(C) below. This section addresses the potential risk from and hazards associated with the occurrence of a major flood event affecting Monterey County as a direct result of severe weather or catastrophic failure of a dam or other flood control facility.

A. HAZARD IDENTIFICATION

1. General DefinitionFor purposes of this section, two specific flooding scenarios are addressed: 1) a sudden or slow-rise flooding situation, usually associated with sustained rainfall; or 2) flooding resulting from the catastrophic failure of a dam or other flood control facility where water is impounded in a reservoir or flood control channel.

2. Saturation FloodingInundation of inland areas is usually brought about as a result of the overflow of natural tributaries due to an over abundance of water from sustained rainfall activity. Weather induced flooding occurs when natural river and stream channels can no longer effectively carry the flow of water resulting in the inundation of low-lying areas. Soil saturation is the major factor responsible for limiting the amount of water than can be absorbed, resulting in runoff and flooding.

Flooding can occur suddenly, as in the case of flash floods, or over a longer, more definite rate of rise. Flash flooding may occur when a moisture-laden storm moves into an area and releases significant amounts of water in a very short time period. The sudden release of water into channels and tributaries can result in a flash flood scenario that is ordinarily of short duration.

Depending upon the amount of rainfall, accumulated water runoff, collected in watershed areas of the County may result in a slower rate of flooding. Slow rise flooding generally permits more warning time and offers public safety agencies the opportunity to evacuate populations at risk. However, the slow rise floods may have a longer period of duration and, because of the sustained water flow, may prove to be more damaging to property.

Urban flooding may occur during periods of heavy rain when storm drains are overwhelmed or clogged. This results in sheeting and ponding. Other than creating a nuisance for drivers, especially at intersections, homes and businesses may be affected if drainage and grading are not adequate to keep water away from structures.

3. Dam FailureMonterey County has several dams and numerous flood control facilities. Although dam failure is a very rare event, a catastrophic failure of even a moderate sized dam could result in the release of substantial quantities of water into downstream populated areas. Failure of a major

7


dam structure is usually precipitated by a gradual weakening of the structural components of the dam, or as a result of changes in the geologic foundation supporting the dam.

Failure of flood control channel embankments and other improvements may occur more frequently. Poor construction, lack of preventative maintenance and other factors contribute to the deterioration of flood control facility structural integrity.

4. Primary HazardsThe following hazards are associated with both flash and slow-rise flooding:

Direct threat to public health and safety related to rapid inundation of occupied areas and structures

Direct threat to public health as a result of contamination Damage to public and private property and facilities due to inundation from water and

associated debris flows Disruption of essential services and lifeline systems Displacement of persons threatened by rising waters and potential debris flows Disruption of inter-modal transportation due to inundation and damage to engineered

structures such as bridges and tunnelsB. RISK ASSESSMENT

1. Risk FactorsFlooding occurs in locations subject to inundation, such as low lying areas, along stream channels, in narrow canyons and gullies and in urban areas where storm drains achieve maximum capacity resulting in localized street flooding.

2. Frequency of OccurrenceLocalized flooding occurs on a regular basis. Incidents of widespread flooding, or major flooding situations occur on a more irregular basis.

3. Intensity of OccurrenceWidespread, intensive flooding can imperil life safety, damage property, disrupt essential services, contaminate potable water supplies, destroy or damage waste disposal systems, block transportation routes, and impact sensitive environmental areas.

C. VULNERABILITY

1. IncidenceMonterey County has experienced numerous incidents of local and widespread flooding during the 20th century. Recent incidents of major flooding have occurred in 1952, 1983, 1985, 1995 and 1998. Dam failure has not occurred in Monterey County.

2. Local SituationThe majority of Monterey County is susceptible to some manner of localized or widespread flooding. With the exception of higher elevations removed from natural waterways, some form of flooding has occurred and could occur throughout the unincorporated areas of the County.

8


Communities most susceptible to flooding are those located in established flood plains, in steep canyons, in low-lying coastal areas and adjacent to unimproved rivers, streams and creeks.

3. Target River HazardsThe following rivers, streams, creeks and tributaries present some threat of localized or area-wide flooding:

Arroyo Seco RiverBig Sur RiverCarmel River/LagoonEl Toro Creek

Nacimiento RiverNatividad CreekPajaro RiverPalo Colorado Creek

Salinas RiverSan Antonio RiverSan Lorenzo Creek

4. Target Flood Control Facility HazardsThe following flood control facilities, if subject to catastrophic failure of structural elements, could pose a flooding threat to selected areas of Monterey County:

Black Rock Creek DamColeman ReservoirEl Piojo ReservoirForest Lake Dam Hughes Reservoir

Los Padres DamLower Abbott Lake Dam Miltipas ReservoirNacimiento DamOak Hills Reservoir

Pacific Grove DamSan Antonio DamSan Clemente DamSycamore ReservoirWaste Water Ponds

5. North CountyThe primary threat of flooding to communities located in the northern area of the County is the Pajaro River and several smaller tributaries. Because of the rural character of the region, most flooding occurs in low-lying areas and along narrow defiles in hilly terrain. Some urban flooding can be expected in Castroville and Pajaro during periods of sustained rainfall. If the Pajaro River floods there is a risk that it will change its course and run toward the Elk Horn Slough and Moss Landing Harbor thus inundating Highway 1 north of the Harbor. North County is also at risk to a flooding event from a dam failure event occurring in Santa Clara County at the Anderson Dam. Emergency Response Plans are in place and are exercised annually.

The Pajaro River may also be affected by wind-driven ocean waves that flood Zmudowski State Beach and other low lying areas within this vicinity. The Salinas River also poses a significant threat of flooding adjacent lands.

Specific unincorporated communities identified as being at risk from local flooding include:

AromasCastrovilleZmudowski

Las LomasMoss LandingOak Hills

PajaroPrunedale

6. Greater SalinasMost unincorporated communities located within this region are at risk from some form of localized flooding due to proximity with the Salinas River and other smaller tributaries within and surrounding Salinas.

9


Specific communities considered to be at risk from some type of flooding in the Greater Salinas region include:

ChualarCorral De Tierra

Las PalmaNatividad

San BenancioSpreckelsToro Park

7. Central Salinas ValleyUnincorporated communities and settlements located in the central Salinas Valley are at risk from flooding from the Salinas River and other tributaries that drain both the Santa Lucia and Gabilan range watersheds.

Specific communities located within the Central Salinas Valley region considered to be at risk from some type of flooding include:

Arroyo SecoGonzales

Greenfield King CitySoledad

8. South CountySpecific communities located in the South County region considered to be at risk from some form of flooding include:

BradleyLockwood

ParkfieldPriest Valley

San Ardo

9. Cachagua/Carmel ValleySpecific communities located in the Carmel Valley/Cachagua region considered to be at risk from some form of flooding include:

CachaguaCamp Stephani

Carmel Valley VillageRobles del Rio

Mid Carmel ValleyMission FieldsRio Road/Crossroads

10. CoastSpecific communities located in the Coastal Region considered to be at risk from some form of flooding include:

Big SurCarmel HighlandsCarmel/Mission Fields

LuciaPacific Valley

Palo Colorado &Pico BlancoPebble Beach

D. IMPACTS

1. Life Safety ImpactPersons living in flood plains, adjacent to rivers and streams, or residing in canyons susceptible to unexpected flash flooding are at risk from the effects of flooding. Most flood-related deaths

10


occur from people failing to heed official warnings. The risk of personal injury from even moderate flooding is very real.

2. Public Health ImpactInundation of underground water supplies and flooding of sanitary sewer pipelines or onsite wastewater treatment systems (septic systems) will result in significant health hazards. Contamination of potable water supplies is always a risk when flooding occurs. Flood damage to small water systems or contamination of wells can result from high water, septic system failure, or stream-carried debris. Moreover, commercial power failure can adversely impact pumping operations and waste treatment facilities, resulting in the release untreated effluent into waterways and other environmentally sensitive areas.

3. Hazardous Materials ImpactInundation of industrial facilities and fixed sites that use or store hazardous materials can occur when water levels reach flood stage. The release of toxic, flammable and otherwise hazardous materials can endanger human life, although the dilution of liquids chemicals within large bodies of water will generally negate the hazardous effects in some cases.

Because of the predominantly rural character of unincorporated Monterey County, there are very few significant industrial facilities utilizing hazardous substances. The most noteworthy exceptions are agricultural processing operations and farm sites that use hazardous chemicals and are located within floodplains or adjacent to rivers and streams.

4. Property Damage ImpactPublic and private property located within identified flood plains, adjacent to rivers and streams, or located in low-lying areas are subject to being inundated during periods of localized and widespread flooding. Inundation of buildings can adversely impact structural integrity, as well as causing damage to interior property and fixtures.

5. Transportation ImpactThe most common effect of flooding is sheeting and ponding, or the accumulation of water on streets, especially at intersections. While this may seem a minor impact, numerous local roads and streets are often made impassable due to localized flooding and overflows from nearby rivers and streams into low lying areas. Several county roads are closed during regular winter rains because of their location and susceptibility to localized flooding.

6. Lifeline SystemsLifeline systems and support facilities located in areas subject to flooding are likely to be at least temporarily disrupted if inundated. Such disruptions of critical systems can significantly affect public safety. Rapid restoration of disrupted lifeline systems may be delayed if inundated areas remain inaccessible to repair crews.

7. Communications ImpactDepending upon the location and extent of flooding, some interruption in commercial telephone service can be expected. Such interruptions are usually short lived, and services are generally restored rapidly once water levels recede and critical facilities are no longer inundated.

11


8. Response Operations and Government ContinuityResponse operations can be adversely impacted if communications systems are disrupted, transportation routes become blocked, or emergency calls for service overload available response resources. Road washouts and bridge damage can isolate large areas and prevent the entry of emergency vehicles or community evacuation.

9. Supplemental ImpactsSevere flooding can impact sensitive riparian environments and wildlife habitats. Erosion of soils, channel displacement, vegetation removal and inundation of wildlife habitat can significantly impact sensitive natural areas.

E. EMERGENCY MANAGEMENT CONSIDERATIONS

1. MitigationEffective land use within identified flood risk areas, installation and maintenance of critical flood control facilities, development of flood monitoring systems and enhanced emergency response agency training and public preparedness education can significantly reduce the potential impacts associated with localized and widespread flooding.

2. ResponseSpecific emergency actions associated with Monterey County's response to a major flooding situation are detailed in the Annexes in Part II of the Monterey County Emergency Operations Plan. Specific area response data is included in the Big Sur, Carmel Valley, Highway 68, Northern Monterey County, Palo Colorado, Pebble Beach/Del Monte Forest and Pico Blanco Community Emergency Response Plans.

VI. AGENCY CONTACTS

Agencies and individuals that assisted in the preparation and review of this chapter are as follows:

AGENCY INDIVIDUAL OFFICE PHONE CELL PHONECounty Office of Emergency Services

Sidney Reade 831 796-1902 831 238-7365

United States Forest Service Kevin Cooper 805 925-9538California Department of Forestry Len Nielsen 707 726-1258 707 599-6442National Resource Conservation Service

Matthew Pawlak 831 754-1595 831 229-6053

United States Geological Survey Larry Freeman 831 883-2293U.C. Cooperative Extension, Monterey County

Sonya Varea Hammond

831 759-7358

County Water Resources Agency Rob Johnson 831 755-4860 8310901-5260California American Water Company

Catherine Bowie 831 646-31208 831 241 2990

California Emergency Management Agency

Memoree McIntyre 510 220-0185

12


AGENCY INDIVIDUAL OFFICE PHONE CELL PHONECounty Department of Public Works

Richard Sauerwein 831 796-3071 805 766-4352

County Health Department, Environmental Health Division

John Ramirez 831 755-4542 831 212-9353

California Department of Transportation

Ron Belben 805 549-3786 805 459-3696

Monterey County Planning Department

Carl Holm 831 755-5103

13


This page left blank intentionally.

14


Chapter Three: PROLONGED EVENT EOC STAFFING

O T H E R D U T I E S A S A S S I G N E D

I. PURPOSE The purpose of this chapter is to define:

Monterey County Operational Area long term support when an activation of the EOC extends beyond a three week period. This plan will be enacted after the Operational Area EOC has already utilized the three-twelve hour shift EOC teams (Blue, Gold, and Green).

Specific actions such as MOU agreements to be completed between local governments within Monterey County as well as Tri-County local governments (Santa Cruz, San Benito, and Monterey Counties). Intent is to develop an agreement that will allow each Tri-County local government within the Operational Area the flexibility to utilize each others personnel resources at no cost for the first twelve hours before the MOU for Mutual Aid goes into affect. CalEMA is in the process of finalizing the Emergency Management Mutual Aid and Assistance Plan (“EMMAA”) that will provide the mechanism for this practice on a statewide basis at the local and state government resource level. The courtesy of providing mutual aid for EOC personnel resources is a current practice within the Tri-County local governments.

II. SCOPEThis chapter addresses the need to maintain an emergency management organization for an extended (greater than three weeks) period of time. The problem will be addressed through three strategies. These strategies are listed in the order they would be utilized and are:

Conservation of Assigned Monterey County EOC Staff.

Utilization of trained staff from local governments within Monterey County and from neighboring counties.

Utilization of Statewide Emergency Manager's Mutual Aid (EMMAA).

The objective of this chapter is to deploy emergency management personnel from unaffected areas to support local jurisdictions, operational areas, and regional emergency operations during an extended EOC activation for a declared emergency. This will also provide coordination of training in SEMS standardization response procedures and promote regionalism among neighboring counties.


III. AGENCIESThe following agencies and organizations represent the primary agencies and organizations that would augment Monterey County EOC staff during a prolonged emergency:

Monterey County Local Governments Santa Cruz County Local Governments San Benito County Local Governments

Presidio of Monterey State Office of Emergency Services

IV. CONCEPT OF OPERATIONSEach strategy is defined below.

A. CONSERVATION OF ASSIGNED EOC STAFFThe Monterey County EOC is staffed by three teams when activated (Blue, Gold, and Green). The Blue and Gold Teams are designed to work 12-hour alternating shifts with the Green Team providing trained staff that is assigned to fill vacancies on the Blue and Gold Teams as needed.

During a period of prolonged activation such as would occur over a severe winter storm season lasting several months, trained staff resources may become drained and the pool from which positions may be filled may eventually become exhausted.

The first strategy to address this problem is passive in nature. It requires EOC Command Staff early on to be conscious of the potential duration of an event and to conserve staff resources by all possible means including the following:

During Command Staff meetings and in advance of any unintended position vacancies, functions that can be performed by personnel working from regular offices or home should be identified. This may vary based on hours during which the EOC is active, in other words, during the evening it may be possible to fill more positions with personnel working from their homes or offices than during the day.

Placing personnel "on call" also fits within this strategy and, should the emergency worsen, provides a means of identifying in advance personnel that are available to respond to the EOC.

Some positions could remain unfilled. Collaboration with Section Chiefs should result in agreement over which positions will be unfilled. This will ultimately provide more personnel to fill necessary positions. For instance, leaving the Law Enforcement Branch Director position open will provide one more person to fill the position of Operations Section Chief, provided the person is trained to serve as Operations Section Chief. Leaving the Law Branch Director position is much more sensible if the Operations Section Chief is from a law enforcement agency. As long as needed expertise is available within the structure, the number of positions can be more easily reduced.

2

P R O L O N G E D E V E N T E O C S T A F F I N G

B. UTILIZATION OF LOCAL PERSONNEL RESOURCESThe second strategy to ensure staff availability for prolonged operations is to use trained staff from local governments with the Operational Area or "tri-county" area (tri-county refers to Santa Cruz, San Benito, and Monterey Counties).

1. Operational Area ResourcesOperational Area personnel are already assigned as primary EOC staff. This includes staff from fire districts, NGOs, and cities. Since the EOC is organized under the Operational Area concept, there are no special agreements or MOUs necessary to accommodate this arrangement. EOC Command Staff must be prepared to request trained staff from within the Operational Area to fill critical positions. An initial list of personnel that have agreed to serve as coordinators for this type of assistance appears in Section V of this chapter.

2. Tri-County ResourcesImmediately following the Basin Complex fire in 2008 the need to partner with local EOCs for personnel support was determined to be paramount in recognition of the great resource that exists within neighboring counties. It has been determined that each county could provide a valuable service in the emergency response phase if an MOU and a plan were developed.

Such a plan would include a checklist that is similar to the checklist that Cal-EMA uses in the EMMA (Emergency Managers Mutual Aid) plan. This plan should develop a framework and standardized training for the counties. Once trained the State would credential each person under a regional mutual aide agreement for the Tri-County area.

The plan would also identify Command Staff teams and positions most likely to be needed. Priority positions currently identified are Fire Operations Branch Director, Law Operations Branch Director, Planning Section Chief, Logistics Section Chief, EOC Emergency Manager, and Public Information Officer.

Section V of this chapter lists names of individuals that would coordinate requests for assistance from within the tri-county area.

C. EMMAA (EMERGENCY MANAGEMENT MUTUAL AID AND ASSISTANCE PLAN)EMMAA is a program of the California Emergency Management Agency, all Operational Areas within the State, and participating local governments. Requests for personnel resources through EMMAA would be made to the Cal-EMA Coastal Region Office and filled from within the Region first, and then from within the balance of the State of California.

EMMAA provides a practically inexhaustible source of trained emergency management staff to support EOC operations. However it should not be used until it has been determined that local resources are not available. EMMAA requests are made and tracked through the Logistics Section in the emergency management organization with Command Staff overview. Incoming EMMAA personnel must be provided with logistical support such as food, transportation, and lodging.

Disaster Service Worker coverage is extended to personnel serving under and EMMAA request. Personnel costs generated by staff serving under an EMMAA request may be reimbursable under

3


National Disaster Assistance Act and Stafford Act regulations. Reimbursement claims must be included with the requesting jurisdictions claim for the overall "EOC project". Liability for damages to equipment including assisting agency and personal vehicles is assigned to the requesting agency. A very detailed EMMAA Plan has been developed by Cal-EMA and is in under final adoption process. It is included as Appendix H: Emergency Management Mutual Aid and Assistance Plan to this Winter Storm Plan.

V. AGENCY CONTACTSAGENCY INDIVIDUAL OFFICE PHONE CELL PHONE

City of Salinas Phil Vanderhurst (all positions) 831-758-7261 831-970-0907City of Monterey Dave Brown (all positions) 831-646-3900City of Seaside Paul Blaha (all positions) 831-899-6790 831-402-3352City of Pacific Grove Darius Engles (all positions) 831-City of Carmel Jeff Olinger (all positions 831-624-6403Monterey County Sheriff Chuck Monarque (Ops/Law) 831- 831-Monterey Airport Fire John Trenner (Ops/Fire) 831-372-8298 831-595-3813Presidio Of Monterey Shawn Marshal (all positions) 831-242-75590 831-242-7545County Parks David Lutes (Planning) 831-449-3755San Benito County James Clark (all positions) 831-636-4168Santa Cruz County Paul Horvat (all positions) 831-458-7150County of Monterey Bertha Simpson (all positions) 831-796-1903 831-214-9634

4

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_H_Emergency_Managemenent_Mutual_Aid.pdf

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_H_Emergency_Managemenent_Mutual_Aid.pdf


Chapter Four: AGENCY COMMUNICATIONS

T H E C H A L L E N G E

I. PURPOSE This section provides an overview of the communications capabilities of the various agencies providing emergency and critical community support functions required during winter storm incidents in Monterey County. It also outlines operational methods, interagency communications protocols, and the availability of mobile communications systems.

Each agency's capabilities are summarized below. Details of communications plans are outlined in section IV. Major communications networks and resources are available from several agencies throughout Monterey County as follows:

Monterey County Office of Emergency Services.

Operates the County Emergency Operations Center and activates it as required. Also operates the Amateur Radio Communications room (see below); OASIS state connection and a “Fire Hall” VHF Communications” network.

Monterey County Consolidated Dispatch Center

Monterey County has consolidated dispatching for 12 police agencies (including the County Sheriff), 24 Fire Districts and also for Emergency Medical Services (EMS Ambulance).

Basic Services:o Dispatching for the maintenance of law and order and the protection of life and

property.o Telephone Emergency Notification System (TENS) A!ert Monterey County

These services are provided through the Department of Emergency Communications building at 1322 Natividad Road in Salinas. The 911 dispatch services are provided via up to 22 positions in the dispatch center and communicating via the countywide VHF and UHF voice communications networks which use mountain top repeaters and interconnecting microwave and fiber optic networks. Paging capabilities are also incorporated. A high band UHF (800 MHZ) network provides mobile data services for CLETS type enquiries.

Monterey County Information Technology.

Department provides 24/7 technical and operational support services including:


o The Radio Communications Group provides: 24/7 technically support for the EOC and 911 dispatch center plus:

all agencies area coverage radio systems Point to point microwave and wireless networks and in-vehicle radio systems from the install and repair facility at Laurel

yard, Salinas.o Information Technology Group provides technical support for the computers

and applications used in the dispatch center plus: Streaming and web services for the County

o Television Broadcasting group providing technical support for the broadcast recording and transmission services for the MGTV channel 28 on the Comcast cable broadcast television system plus:

Contracted mobile TV reporting crews and complete programming services in collaboration with the Monterey County Public Relations Officer.

Caltrans

Caltrans, the California Department of Transportation, has a mandate to provide highway support, maintenance and repair services to state highways. The department provides communications to their vehicles and personnel in their work particularly when responding to incidents throughout the state including Monterey County. Caltrans operates a Traffic Management Center (TMC) located in San Luis Obispo which dispatches for Monterey County.

o Caltrans and the California Highway Patrol often work together and notify the other agency of road conditions, via cell phones, radio contact, or face to face.

o Caltrans Traffic Management Center (TMC) or the California Highway Patrol (CHP) notify Caltrans maintenance field personnel of road conditions or hazards

o While storm patrolling or responding to an incident, Caltrans field crews report conditions back to TMC or their supervisor via 2-way radio or cell phones.

o It is important for all agencies involved in this winter storm plan to know of the hazards that can occur on the highway from rock fall, road washouts, mud and debris slides. During daylight hours most of these road hazards can be seen and motorists have enough time to react to the hazard. During darkness the hazards are not visible. This is especially important with road washouts. For these reasons, Caltrans field maintenance personnel in the Big Sur/Willow Springs area do not storm patrol during the hours of darkness, they work on the highway from dawn to dusk.

o Caltrans will respond and put up road closed signs at specific locations, during inclement weather and during the hours of darkness when advised by the California Highway Patrol. TMC or a Caltrans Supervisor will notify CHP of road conditions. Caltrans and the California Highway Patrol have a Caltrans personnel call-out list. This list is used to call Caltrans personnel from home during off duty hours.

o Road advisory signs, either trailer mounted changeable message signs (CMS) or barricade mounted signs, will be deployed, advising the public of road conditions.

o Additional personnel from surrounding areas can be called out to assist field maintenance crews.

A G E N C Y C O M M U N I C A T I O N S

o Caltrans Public Information Office will distribute press releases regarding road closures to news media. National Weather Service (NWS)

The 24/7 weather broadcast for Monterey County is transmitted from Mount Umunhum on 162.55MHz (and rebroadcast on a temporary basis in the Big Sur area, on 162.475 MHz. The temporary Big Sur transmission was available through May 15, 2009 and a permanent solution is being pursued. As of the time of this printing, there is no rebroadcast capability in place for the Big Sur coast but the commitment to complete one is underway) This broadcast contains voice weather warnings, forecasts, observations and coded weather alerts. It is the quickest and most effective way to receive weather information and is highly recommended for all individual residences and businesses that can receive the signal. Unfortunately, portions of the burn-affected area cannot receive the signal. For coverage information contact the NWS' Monterey area coordinator, Tom Evans at 831-656 1710.

California Highway Patrol (CHP) Communications

CHP mandate includes conducting policing operations along and into the buffer zone on either side of the major highways within Monterey County. These include:

o US Hwy 101o California State Route # 156o California State Route # 183

o California State Route #1o California State Route #68o California State Route #198

CHP mobile communications use low band VHF licensed communications frequencies.

California Department of Forestry (CAL FIRE San Benito Monterey Unit)

The San Benito Monterey Emergency Command Center (ECC) is mandated by the California Department of Forestry and Fire Protection (CAL FIRE), a state agency, to provide primary dispatch services for CAL FIRE resources protecting the State Responsibility Area (SRA) watersheds of San Benito and Monterey Counties. In addition to the basic state mission, the ECC dispatches for eight local government fire agencies in San Benito and Monterey Counties.

The San Benito Monterey ECC uses a series of microwave and line of sight connected radio repeaters to provide almost complete coverage of both San Benito and Monterey Counties. At its disposal, the ECC has a local dispatch channel and three dedicated command channels.

The San Benito Monterey ECC personnel have prepared for the upcoming winter storms by updating the local “COMM 46” communications van. CAL FIRE is also preparing a portable repeater for deployment if necessary. They are reviewing winter resource request procedures for CAL FIRE specific equipment such as loaders, bulldozers, graders, and hand crews. The ECC chief is providing outreach training to the Monterey County 911 center on resource requesting procedures. ECC personnel are reviewing the recent Statewide Emergency Assessment Team (SEAT) report to gather better intelligence regarding where known trouble spots may occur and pre-planning potential resource requests and scenarios.

The wide area radio network that has been created in the San Benito and Monterey Counties by the state is available for use to the responding agencies of the counties for winter storm

3


emergencies. Also the local and state communications vehicles and portable repeaters are available upon request by County agencies through the Cal-EMA system.

American Red Cross (ARC)

In the Monterey County area, the Monterey Bay Chapter of the American Red Cross provides relief to victims of disaster and help people to prevent, prepare for, and respond to emergencies. Primary Services provided are emergency shelter, feeding, health (nurses), and counseling.

The Chapter will assess disasters within the County and deploy resources from their two offices and many staging areas to respond to the food, shelter, health and counseling needs of those impacted by the event. Should the disaster exhaust the Chapter’s resources (human and physical) mutual aid agreements are in place with surrounding Red Cross chapters including but not limited to San Luis Obispo, Santa Cruz, and the Silicon Valley Chapter. Should the disaster exhaust the resources of neighboring chapters as well, the Chapter may then request resources from the national organization. At this point, depending on availability due to other disasters occurring nationally, volunteers and material resources will be deployed from around the nation to aid in disaster relief.

Conversely, should a neighboring Red Cross chapter require assistance, the Monterey Bay Chapter is required by signed memorandum to assist to the extent of their ability. However, priority will be given to responding to disasters in the Chapter’s local jurisdiction first and foremost.

Amateur Radio Communications

Amateur radio communications are provided as part of the Monterey County Office of Emergency Services with the radio room being co-located in the OES building in Salinas. Personnel respond to staff the EOC and into the field as observers and to fixed locations as requested to provide redundant/alternate communications during disasters.

EOC ARES/RACES/ACS staffing:

EOC Blue Team – Dave Burbidge/W6IIQ (also serves as the ARRL/ARES Monterey District Emergency Coordinator)

EOC Gold and Green Team – filled from a list of Monterey County ARES members who have DSW status with Monterey County OES, and who train and exercise in the EOC.

Amateur radio coverage is good throughout the entire County with the addition of a new repeater in 2010 on the Bob Sur coast.

Cellular Wireless Communications and fixed line

Several agencies now use cellular types of commercial services either as back up communications or for first response. The main suppliers of Cellular services in the Monterey County area are:

4


AT & T Wireless; Verizon Communications; Sprint/Nextel and T-Mobile which now offer 2G or 3G formats with voice and optional data and internet services.

Specifically Big Sur has both AT&T fixed line and wireless service and Verizon wireless service.

II. SCOPEThe overall scope of this document is to define communications capabilities for the whole of Monterey County. However, as specific incidents are expected during this 2010-2011 winter in the Big Sur and the Upper Carmel Valley areas of the County, this document emphasizes capabilities in these areas.

III. AGENCIESCommunications networks resources are available from several agencies throughout Monterey County and are listed below.

Monterey County Office of Emergency Services Monterey County

Department of Emergency Communications

Monterey County Department of Information Technology

Caltrans – California Department of Transportation California Highway Patrol (CHP) CAL FIRE – State Department of Forestry. American Red Cross National Weather Service (NWS) Cellular Service Providers

IV. MAJOR EMERGENCY SERVICES COMMUNICATIONS SYSTEMSDetailed plans exist for using communications capabilities of the various emergency support agencies in Monterey County.

A. MONTEREY COUNTY 9-1-1 INTEGRATED DISPATCH AND COMMUNICATIONS PROTOCOLS

1. Introduction and Operational SummaryThe Monterey County 9-1-1 Emergency Communications Department manages a 24/7/365 consolidated Emergency Services Center. The Center provides direct emergency and non-emergency call taking and radio dispatching services for public safety agencies based in the County. Approximately 14 to 20 dispatchers are on duty at all times, depending on the time of day and on call taker, supervisor, and trainee staffing.

The Center is co-located with a private ambulance company American Medical Response (AMR), whose personnel share our technical infrastructure (CAD, telephone system, etc.) and are located in the same room as the rest of the dispatchers. There are two to three EMS dispatchers on-duty at all times. Their function is to radio dispatch the ambulance vehicles and to conduct EMD (Emergency Medical Dispatching).

5


In addition, the Center works closely with many public, private, and non-profit departments and organizations that we do not directly dispatch for, including CHP, California State Parks, SPCA, and the U.S. Coast Guard. The Center works closely with other County Departments, including the Office of Emergency Services, Public Works, Probation, and Social Services, and with City departments including Public Works and Animal Control. The Department maintains emergency call-out lists and contact files for many agencies - in many different formats - including those based on paper lists, the telephone systems software, and the Computer-aided Dispatch system.

In addition to the systems described below, the Department has an internal Basic Disaster Plan. The Plan guides the Center in certain emergency circumstances, such as the unexpected loss of crucial systems (radio, telephone, power, etc.), as well as procedures for the use of alternate radio frequencies, methods of communication, evacuation procedures, and relevant contacts.

2. The Winter Storm PlanThis section of the Winter Plan will detail the systems, policies, and methods already in place to guide the Center’s interactions with the public safety community. It will describe routine communications, contingency plans for rare or problematic events, and protocols for notifications and information disbursement.

3. Center InfrastructureBuilding

The Center is housed in a secure, access-controlled building, which was constructed according to State Essential Services Standards. It sits above the 100 year flood plain. The County Facilities Department is responsible for building issues, and can be called out 24 hours a day for emergency situations.

Power

The building is supplied with power by PG&E. There are adequate UPS systems and batteries in place in case of a power failure; these work to provide a continuous power supply until the generator turns on. The generator automatically turns on when power fails, and can power all building and dispatching systems for several days without refueling. County Facilities tests the generator weekly, and refuels it as needed.

Telephones

The Center utilizes a modern, flexible telephone system which makes it possible for dispatchers to handle a large volume of different types of calls. Calls can be received from a variety of sources, including landlines, cell phones, VOIP systems, TDD systems, and direct transfers from other organizations - including CHP and telephone company operators. The telephone system is designed for equitable distribution of workload, quick transfers to allied organizations, automatic dialing of frequently used or important telephone numbers, and easily conferences calls for purposes such as language translation. The 9-1-1 emergency call portion of the system utilizes a redundant physical connection that will allow the Center to continue receiving calls even if one trunk fails or is damaged.

6


The Center maintains a cache of emergency use cellular telephones in case of the loss of the main telephone system. Dispatchers can use them to contact their field supervisors and continue to dispatch, with their help or with the help of the Police Records personnel.

Telephone Emergency Notification System (TENS) A!ert Monterey County

Access to this telephone notification system is available through the County 911 dispatch center. Phone 831-769-8880 or 831-769-8888. Notification groups are arranged for multiple telephone notification messages to be sent simultaneously. The official name for the system is A!ert Monterey County. Call groups can be set up ahead of time, and have been for areas that are at risk to debris flows from the Basin Complex Fire. When the National Weather Service issues a Flash Flood Watch, A!ert Monterey County will be used to notify impacted communities via a special alerting protocol that is attached to this Plan as Appendix R. Public Safety Disaster information prepared for public dissemination by the PIO Section sent out via A!ert Monterey County also instructs the listener to dial 2-1-1 to obtain other storm/disaster related information. The PIO Section has trained personnel linked to the Monterey County 2-1-1 call center that provides a constant feed of updated storm/disaster related information to the center. When the EOC is not activated, the 9-1-1 Dispatch Center provides storm/disaster related information to the 2-1-1 call center to support A!ert Monterey County public notifications.

Radio

The Center utilizes a radio broadcast system to communicate directly with law and fire field units. The Center is able to communicate with many agencies in virtually any location. In addition, three Interoperability/Homeland Security radio frequencies are available for use in mutual aid or unified/joint command situations. Although the radio system reaches to virtually all parts of the County, there are some areas where dispatchers cannot reach field units or receive broadcasts from them. County ITD/Radio can provide more detailed technical information about the radio system components, capabilities, and limitations.

Computers

The Center utilizes a modern Computer-aided Dispatch (CAD) system which allows dispatchers to:

Enter and communicate incident details. Review past incidents. Visually keep track of field units. Engage in all aspects of field unit dispatching. Access law enforcement databases. Access internal information sources. Receive public safety bulletins and messages. Use visual mapping systems. Send incident details and text messages among and between dispatchers and field units. Send tone and/or text pages to individuals or groups. Send messages to other agencies via CLETS.

7

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_R_Weather_Watch_Dissemination_Plan.doc


There are also internet access terminals to provide additional sources of information and methods of communication.

4. Office of Emergency ServicesGeneral

The Center shares a building and works closely with the Office of Emergency Services (OES). There are three 9-1-1 employees who are trained to work in the OES Emergency Operations Center, when it is activated. There are existing notification protocols to guide the Center in advising OES personnel about certain circumstances including evacuations, imminent flooding, dam failure conditions, etc.

Monterey County OES Emergency Operations Center Standard Operating ProceduresAnnex F: Notification Activation/Deactivation Procedures

This section of the SOP details the notification protocols the Center follows when certain kinds of information become available. Information comes to the Center in many ways. The National Weather Services issues weather-related bulletins via Cal-EMA; the Center receives the bulletins verbally from Cal-EMA via satellite telephone and in text form via the State EDIS system. EDIS bulletins are received at CAD terminals through the CLETS system, and at non-CAD computer terminals via a private, internet-based forwarding service. Non-weather related information comes from citizens, field units, the CLETS system, the satellite telephone, and other public safety or allied agencies. Depending on the type of information received, an OES staff member may be contacted and/or other specific individuals or organizations may be contacted, as described in the Annex. OES always has a designated On-call Duty Officer and the Center is aware of who and how to make contact.

Weather Related Information - Warnings

A Weather Warning is defined in the Annex as a forecast issued when a particular hazard is imminent or already occurring. Typical hazard warnings include high wind, tsunami/high surf, urban flooding, small stream flooding, flash flood, Winter Storm, and Red Flag. The notification protocol requires the Center to immediately notify OES, the County Water Resources Agency, CAL FIRE, and all impacted Public Safety agencies. The dispatchers will contact their ranking on-duty field units, watch commanders, or commanding officers (both law and fire) and will broadcast the Warning on the agency’s radio channel if necessary.

Weather Related Information - Watches

A Weather Watch is defined in the Annex as a forecast issued well in advance to alert the public of the possibility of a particular hazard. These are events that are not imminent and which may not actually occur. The Annex requires Center to notify OES and CAL FIRE.

Weather Related Information - Advisories

A Weather Advisory is defined in the Annex as a forecast issued to enhance awareness of a specific non-severe event. There are no specific notification requirements for when an Advisory

8

http://www.co.monterey.ca.us/oes/EOP/EOC_SOP/Annex_F-NOTIFICATION-ACTIVATION.doc


is received. However, Advisories specific to one of the dams in the County may prompt notifications to OES and/or County Water Resources Agency.

Non-weather Information

Annex F also lists these specific types of events that require OES notification:Major earthquakes and fires, medical disasters, aircraft crashes, hazardous materials incidents with evacuations, civil disorder, EOC activations, maritime incidents, Parkfield alerts, terrorism, Cal-EMA resource requests, nuclear emergencies, and technological emergencies including significant utility disruption.

5. FireGeneral

Two dispatchers are assigned 24/7 to work the “Fire Comm” operation within the Center. They directly radio dispatch all public fire agencies in the County, with the exception of state, federal, and certain independently established agencies. Fire Comm handles all fire incidents and can coordinate mutual aid requests, help assemble strike teams, manage the use of tactical frequencies, page USAR, and request air ambulances. The Department Basic Disaster Plan establishes alternate frequencies and dispatching methods in cases of unexpected system loss. Standard Operating Procedure 5690 deals with weather-related hazards and is described below.

SOP5690 OES Notifications

This SOP states that Fire Comm will notify the appropriate fire agencies when a weather warning is issued. The Center Shift Supervisors are responsible for ensuring that all warnings are communicated immediately to Fire Comm.

6. LawGeneral

The Center operates a 24/7 radio dispatching operation for virtually all law enforcement agencies in the County. Exceptions include Carmel Police, and state and federal agencies (including those with jurisdiction on military property). The Department Basic Disaster Plan establishes alternate frequencies and dispatching methods in cases of unexpected system loss. Law dispatching may include paging of SAR (Search and Rescue), Dive Teams, social services staff, after-hours contacts of judges, probation/parole officers, and public works, and many other duties in addition to communicating with and tracking standard field units.

Weather Warnings

Weather warnings are communicated to all public safety agencies that are dispatched from the Center, as described in Annex F of the EOC SOP. Warnings are relayed to the appropriate patrol supervisor, and broadcast on the air if necessary.

9

http://www.co.monterey.ca.us/oes/EOP/EOC_SOP/Annex_F-NOTIFICATION-ACTIVATION.doc


7. Emergency Medical Service (EMS)American Medical Response (AMR)

The American Medical Response dispatch team is located inside the Center. AMR and Center work closely together to handle medical response incidents in the County. County dispatchers answer the calls initially, enter the information in CAD, interrogate for officer safety purposes and to determine whether crimes are occurring, and then transfer the callers to AMR. AMR dispatchers dispatch and track field units/ambulances and provide EMD (Emergency Medical Dispatch, emergency aid instructions) to callers.

SOP5645 EMS Aircraft

Air ambulances are coordinated by Fire Comm according to the EMS Aircraft policy, which defines an Urban Response Zone (according to EMS Policy 500-59), provides conditions for the use of aircraft, and establishes communications protocols.

The Big Sur/Basin Fire Complex area is outside the Urban Response Zone. This means that air ambulances will be automatically deployed, in addition to a ground ambulance for certain types of emergency medical emergencies, some of which are possible in a mudslide or flooding situation. Center will dispatch the closest, most appropriate air ambulance resource to handle the emergency. Air ambulance resources may not be able to provide service during inclement weather and in that event, the ground ambulance(s) will handle the transport needs.

County Public Works

The Center maintains after-hours emergency contact lists for many agencies and organizations, including both City and County Public Works Departments. During times of active weather incidents, such as heavy rain, the Center maintains close contact with the County Public WorksDepartment, including radio contact with field units staged around the County. Law dispatchers can contact on-call Public Works personnel after-hours. Public Works clears roads of fallen trees, clears clogged storm drains and culverts, and maintains water pumping systems.

Carmel Valley Coordinated Emergency Response Plan (Sandbar Management Authorization/Notification Protocols):The Sandbar Management portion of the CERP details the notification protocols that guide the Center during potential flooding hazards at the Carmel Lagoon. The Plan describes the conditions under which County Public Works takes action, when notifications begin, and the specific notifications that are to be made. This Plan has been used successfully for many years. With collaboration and agreement with California State Parks and other stakeholders, sandbar management at the Carmel Lagoon may be managed in a proactive manner in advance of actual imminent flooding conditions. This approach is being used during the 2010-2011 winter storm season.

City Public Works

City Public Works Departments handle flooded streets and sewers, water pumping systems, fallen tree removal, and damaged infrastructure. The Center has standard and after-hours contact

10


information or methods for key Public Works staff. Some agencies require or request Police watch commander notification and approval for after-hours contacts, due to city rules about overtime payments.

8. Environmental Health Division Emergency Response TeamMonterey County Health Department, Environmental Health Division maintains an emergency response team 24 hours per day, seven days per week and 365 days per year. This team responds to all environmental health related emergencies, such as hazardous materials spills, contaminated food, sewage spills and potable water contamination or outages. This team can also act as informational liaisons for other Health Department Divisions. The team is composed of all professionals that are registered environmental specialists and certified hazardous materials specialists. This team also trains with and responds with the Operational Area Hazardous Materials Emergency Response Team, which includes members of the Salinas and Seaside Fire Departments. The duty staff can be contacted through Monterey County Consolidated 911 Dispatch Center.

9. Water Resources AgencyThe Water Resources Agency (WRA) is on the notification list for certain types of weather-related incidents. They are not available 24 hours for weather bulletins, but there is a notification protocol for 24 hour reporting of alarms that monitor the structural integrity of the Nacimiento Dam. WRA personnel are assigned to the three County EOC teams and respond when activated.

Nacimiento Dam Emergency Action Plan (EAP)

The EAP was updated in March 2010. There are three notification protocols based on three conditions related to the structural integrity of the dam. Alarms will detect these conditions and alert a dam operator, who will then call the Center and advise which of the three conditions are occurring. An automatic dialer alarm may also trigger a recorded telephone message to the Center.

Condition A means failure is imminent or has occurred; Condition B means a potentially hazardous situation is developing; and Condition C is a non-failure emergency condition requiring dam operation to cease or reduce water flow. Depending on the specific condition, notifications may be made to the Water Resources Agency, OES, the Sheriff's Office, Camp Roberts, San Luis Obispo County, CHP, CAL FIRE, and County Public Works.

B. MONTEREY COUNTY RADIO COMMUNICATIONS AND TECHNICAL SUPPORTThe Radio Communications group of the Information Technology Department is responsible for the planning, engineering, construction, operation and maintenance of the Public Safety communications for the County of Monterey, 24 Fire agencies, 12 local Law Enforcement agencies, and the County Emergency Medical Services (EMS).

Monterey County is unique in that it has a regional consolidated 911 Center with all Law, Fire, and Medical agencies being dispatched from one 911 Center. This creates numerous

11


interoperability options. Additionally, Monterey County has the capability to communicate with Federal agencies such as the Coast Guard, ATF, and the Presidio and Ft. Hunter Liggett. Special communications channels are also supported e.g. for the “Gang Task Force” and “Undercover Operations”. Use is made of channels made available under the “Homeland Security” initiatives.

1. Monterey County Consolidated 911 Dispatch CenterLocated in Salinas the center has connectivity to the Local Government channels, Public Works, County Parks, and other channels in case of emergency. The Emergency Communications Center is equipped with a 21-position dispatch consoles for call taking and radio dispatch functions and accommodates dispatch for Fire, Police, Environmental Health, and EMS ambulance services.

2. Monterey County Radio Communications The primary radio communications frequencies used by public safety agencies are VHF (Monterey County Sheriff, all Fire agencies, all local police agencies except for Salinas Police, public works, and local government channels.). The Salinas Police and the ambulance services use UHF for EMS dispatch and base hospital contact with some use by other agencies. An 800 MHz system is used for mobile data and the MedNet system that ties the hospitals and clinics together to be used when phone communications is disrupted.

3. Technologies supported Dispatch center

A combined digital Zetron “ACOM” radio network and Zetron 3299 telephone handling system control system plus; Nice recording; Tiburon CAD on IBM servers; Tiburon Maverick mapping; an Ericsson Telephone system for 7 digit emergency trunks.

Area Communications

Private radio networks are used using Public Safety high band VHF and UHF for Salinas only; Interoperability VHF (Homeland Security) channels.

Backhaul Communications

A combination of fiber optics, broadband microwave, UHF and 4.9GHz licensed wireless point to point links networks are spread throughout the 3300 square miles of Monterey County to tie the systems together. They occupy some 27 radio repeater/communications sites.

4. County Shared System, Monterey County Emergency Communications Center

The following table shows user agencies and frequency bands for the Monterey County Emergency Communications Center:

Monterey County Emergency Communications Center

Monterey County

VHF Wideband

PRIMARY USERS:Salinas FireMonterey Fire (includes Pacific GroveSeaside FireMarina Fire

12


Carmel FireCarmel Valley FireMonterey County Regional FireNorth County FireKing City FireGreenfield FireSoledad FireSpreckles FireGonzales FireBig Sur Volunteer Fire BrigadeMonterey County SheriffMonterey Airport Public SafetyMonterey PolicePacific Grove PoliceSeaside PoliceMarina/CSUMB PoliceDel Ray Oaks PoliceKing City PoliceGreenfield PoliceSoledad PoliceGonzales Police

UHF Salinas Police

UHF Wideband All MedNet

5. County Radio Systems Area Coverage

Some 14 radio systems are operated together to form the overall VHF/UHF mobile and portable radio communications network for the dispatch of emergency services. Detailed coverage maps are available which show an overall coverage figure for the Monterey County area of some 60 – 70 %. Most urban areas have a much higher coverage capability in part due to the overlap of channels. This even provides a good level of “in-building” coverage to selected areas. Voting receiver systems are extensively used.

C. CHP COMMUNICATIONSWith responsibilities for state wide communications to vehicles on state monitored highways, the CHP communications system primarily uses VHF low band spectrum. VHF frequency assignments are available to the CHP for special needs.

The Monterey County area is serviced via the CHP dispatch center in Salinas. The major highways controlled include Highways 101, 1 and 68. The buffer zone of control is approximately 200 feet either side of the highway. 911 calls from cell phones have in the past been all; intercepted by the CHP Salinas dispatch center. Sectors are now being diverted into the Monterey County dispatch center in the City of Salinas.

13


D. CAL FIRE – DETAILED COMMUNICATIONS AND PLAN

1. Communications OperationsThe CAL FIRE San Benito Monterey ECC (Emergency Communications Center) provides dispatch services for the CAL FIRE engines providing all risk fire protective services for San Benito and Monterey Counties. Additionally, the ECC provides dispatch services for the fire departments and districts of Cachagua, Mid Coast, Aromas, Cypress, Carmel Highlands, Pebble Beach, San Benito County and South Monterey County. The ECC is the main access point for making local requests for CAL FIRE resources such as hand crews and heavy equipment. The ECC is also the Operational Area Coordinator for Fire and Rescue resources in San Benito and Monterey Counties. The ECC is located on Garden Road in the City of Monterey.

2. Radio Repeater SystemResource dispatching that is done by the San Benito Monterey ECC is accomplished through the use of nine mountain top repeater sites. These are reached line of sight and through a combination of microwave relays. Mountain tops used are Call Mountain, Huckleberry Hill, Williams Hill (Calandra), Palo Escrito, Fremont Peak, Little River Hill, Smith Mountain, Reeves Ranch, and Carmel Highlands.

In addition to the resource dispatching capabilities, the ECC has three state maintained command channels available. These channels and the associated mountain top repeaters are available to be used during the off fire season for other emergencies.

There are three CDF Command 1 repeater sites that serve the Unit. They are on Williams Hill (Calandra), Hernandez, and Loma Prieta.

There are three CDF Command 2 repeater sites that serve the Unit. They are on Williams Hill (Calandra), Loma Prieta, and Smith Mountain.

There is one CDF Command 4 repeater site that serves the Unit. It is on Loma Prieta.

3. Portable RepeaterIn addition to the fixed repeater sites, the San Benito Monterey Unit has a portable repeater that could be transported to any location and be used for short term emergency communications needs.

The portable repeater is capable of functioning on a multitude of VHF High frequency pairs. Generally speaking, the frequencies are CAL FIRE based. Permission to use a specific frequency pairs must be obtained from CAL FIRE Southern Region and Sacramento.

The portable repeaters must be deployed and recovered by qualified CAL FIRE personnel.

4. COM 46The Unit has a communications van. COM 46 is a 1993 Ford Aerostar van that has multiple VHF radios. This van could be situated in a hill or mountain top position to provide human radio relay duties or could be placed at a command post to provide communications on multiple radio channels simultaneously.

14


CAL FIRE will provide the vehicle w/ operator. Operational frequency ranges include VHF Low (31MHz), VHF Low (CHP), VHF High public safety (151-174), 400 MHz (Federal Logistics) The van also contains two VHF amateur radios. The van could be staffed by amateur radio operators and serve as a vital communications link on the 2 meter amateur radio band and clear up the public service radio waves for other traffic.

5. Portable Radio CachesThe ECC maintains four caches of 5 portable radios each (total of 20). The caches could be available for loan from the ECC. The radios are generally programmed with forest fire operations frequencies, but can be reprogrammed to meet the needs of any VHF High frequency oriented incident operations. The caches can be checked out individually if less than 20 radios are needed.

6. Monterey County Satellite Trailers The two Monterey County Satellite Trailers are unavailable for deployment this winter. The resources were taken out of service by the Interoperability Communications Committee for maintenance reasons and will be out of service until further notice.

7. CAL FIRE MCCAnother state resource that might be available through the OES ordering system would include Mobile Communications Centers (MCC’s). These vehicles are large vans that are equipped with multiple radios with inside operating stations, telephones, a local telephone system, and a small portable radio cache, an amateur radio operating station, fax and light printing capabilities.

The MCC’s are statewide resources. As such, any request for the resource should be initiated by the county and forwarded through the OES system to Sacramento with the anticipation that CAL FIRE would be mission tasked for the resource and the need of Monterey County would be prioritized with the needs of other areas of the state.

8. Contact InformationThe San Benito Monterey Unit of CAL FIRE wants to be helpful and provide assistance. Requests for the resources that CAL FIRE has at its disposal may be initiated by contacting the San Benito Monterey ECC at 831-647-6223, 24 hours a day.

Questions regarding the capabilities of the communications resources should be directed to the ECC Chief, Sam Walker, at 831-601-2409.

E. CALTRANS COMMUNICATIONS CAPABILITYCaltrans Big Sur Maintenance Station located at the Multi Agency Facility (MAF) is responsible for the maintenance of State Highway 101 in Monterey County from post mile (PM) 32.25 in the south 32.25 to PM 63.18 in the north. The Big Sur Maintenance Station has land-line phone service, cell phone service, radio base station, and high speed internet access. The mountainous terrain along the Big Sur coastline limits ability to communicate via radio or cell phones. Most Caltrans personnel stationed in the Big Sur area are familiar with specific locations that are able to communicate from either by radio or cell phone. A Caltrans high-band radio system with

15


repeaters is funded and in the planning stages. This system should be operational in the next few years, and will improve communications for Caltrans along the Big Sur Coastline.

1. Caltrans Communication Resources or Networks Used Land-line phones Cell phones *limited to certain areas 2 way radios – car to car and hand held * limited to certain areas 1

satellite phone (888) 254-5775 in Willow Springs Maintenance Station Face to face, oral communication Caltrans Traffic Management Center (TMC) dispatch in San Luis

Obispo Web access internal and external Base radio stations located in: Big Sur – Willow Springs – Monterey –

Salinas Trailer mounted changeable message signs (CMS) Temporary road condition advisory signs on barricades Caltrans Public Information Office will contact: radio, television, news

press outlets with road conditions, closures, etc. Caltrans public webpage – Road Conditions Public can call (800) 427-7623 Caltrans Highway Information Network

(CHIN) for road information Operational Area Satellite Information System (OASIS) trailer shared

ownership with Cal-EMA and Caltrans can be deployed. For details see Section 3 below.

2. Current wireless communication (2 way radio / certain cell phones) known locations: The specific known locations are:

Big Sur Valley area - PM 46.3 thru 49North of the Big Sur Valley - PM 50 thru 52Hurricane Point Area - PM 57 thru 58

South of Nepenthe, Caltrans mobile units have radio contact with one another if they are within 2 miles of each other.

The Caltrans Supervisor and Caltrans Lead worker have the capability of radio communicating with the California Highway Patrol at certain locations.

3. Caltrans Mobile CommunicationsOASIS Trailer (Operational Satellite Information System)

Caltrans and the State Office of Emergency Services (OES) are joint owners and have 3 command center-type portable trailers with amenities including: Environmental Control Unit, a restroom, running water (hot and cold), work-stations and state of the art electronics equipment. District 3 Marysville, District 4 San Francisco, District 7 Los Angeles, each have an OASIS trailer that can be mobilized and used in any part of the State.

16


The OASIS trailers have responded to remote fire incidents, hazmat spills, extended road closures, etc. They are manned by trained Caltrans personnel. They are deployed through a task order from either the Cal-EMA or a Caltrans Deputy Directors order.

Technical Information on OASIS: 24/7 Satellite Service Provider 1.2 mm Auto Acquiring Dish One Wireless Video Camera System Per OASIS Trailer One Mounted PTZ (Pan / Tilt / Zoom) Camera Mast System Low Bit Rate Video & Audio Composite Stream Video Feeds Transported Across Satellite System & Intranet Internet Circuit providing various services – Email and Web Browsing Twenty-Four Telephone Voice Circuits using VOIP Technology Two-Way Radio Repeater Telephone Interface

Changeable Message Signs (CMS)

Caltrans has trailer mounted electronic Changeable Message Signs (CMS). These trailer mounted signs can be towed to any location and programmed to display a wide range of messages to warn the traveling public of road conditions, closures, detours, etc.

F. AMERICAN RED CROSS COMMUNICATIONS

1. Summary SectionThe Monterey Bay Chapter of the American Red Cross ARC) has a main office at 942 Lupin Drive in Salinas and satellite offices in the cities of Salinas and Carmel. The ARC mandate is to serve the affected communities needs primarily in the areas of food, lodging, health and counseling.

This office handles events as follows: Local assessment of an events effects (continuing) Call for mutual aid if deemed necessary Offer of mutual aid to associated ARC offices or other relief agencies as

requested.

2. Communications Capability SectionThe Monterey Bay Chapter of the American Red Cross has communications facilities consisting of a base station located at the Chapter’s main office in Salinas. Also, a communications trailer suitable for use as an office and several radio-equipped vehicles are located at their Carmel office.

Primary communications:

Land lines are the primary communication method between offices with cell phones being primary between personnel. Communications can be supplemented by VHF communications with the VHF base station being located at the Salinas office communication with the mobile communications trailer and/or radio equipped vehicles.

17


Other Communications capabilities

Hand held or portable radios for communications with offices or personnel via the base station repeater or using portable to portable voice communications.

Amateur Radio

The Salinas office has an amateur radio station with communications capability in to other ARC locations independent of commercial communications networks.

Satellite Communications

The Salinas office has a satellite system for voice communications world wide.

Communications trailer

Each of the chapter’s “shelter trailers” contains one amateur-band VHF radio kit. This equipment is kept in a roll-away tool box each of which contains a 50-watt radio, a 120 volt AC to 12 volt DC power supply, antenna wire, a magnetic antenna base as well as miscellaneous bits and pieces. A high gain base antenna and a magnetic base antenna are kept in an accompanying tube. These 2-meter kits could provide two-way radio communication from shelter sites or other locations where electricity is available.

The trailer is towed through the typical ball (2 5/16) arrangement. The interior dimensions are approximately 7.5 by 16 feet.

Vehicles

The Monterey Bay Chapter has ERV 3047, ERV 3049, ERV 3860 and Jeep vehicles that are equipped with communication devices as follows:

One 100-watt low-band radio tuned to the American Red Cross national frequency: 47.420 MHz

One 5-watt low-band handheld radio tuned to the ARC national frequency

A CB Radio

A commercial VHF radio tuned to the ARC frequency as well as CALCORD

A satellite phone 254-240-9034

The Chapter also has a communications trailer and an SUV with Chapter markings, Red Cross radios, and amateur radio equipment.

The Chapter has a commercial Kitchen trailer and a special emergency response vehicle primarily dedicated to transporting prepared food.

18


Miscellaneous

Several of the chapter’s “shelter trailers” contain one amateur-band VHF radio kit. This equipment is kept in a roll-away tool box each of which contains a 50-watt radio, a 120 volt AC to 12 volt DC power supply, antenna wire, a magnetic antenna base as well as miscellaneous bits and pieces. A high gain base antenna and a magnetic base antenna are kept in an accompanying tube. These 2-meter kits could provide two-way radio communication from shelter sites or other locations where electricity is available.

In 2010 the Chapter added a Shelter Trailer with resources for the Access & Functional Needs Population and plan to add a second “like” resource in the spring of 2011. These resources will be strategically placed throughout the County for deployment as needed.

G. AMATEUR RADIO AREA/RACES COMMUNICATIONSAmateur radio communications capabilities exist throughout the County. "Ham" radio operators with fixed and mobile equipment are available to establish point-to-point communications when requested. Many of these operators are pre-registered as disaster service workers.

The Monterey County EOC houses amateur radio transceivers for several bands. Operations are conducted in the EOC by Auxiliary Communications Support Officers normally monitoring ARES 2 VHF primary repeater. OES maintains a list of qualified ARES operators and provides training and exercises.

Under ARES, operators may be forward deployed before actual County EOC activation to current "served agencies," e.g.: county EOC, county wide hospitals, NWS Monterey, cities of Salinas, Seaside, Monterey, Marina, Carmel and Monterey Bay American Red Crosschapter base station, NPS, CAL FIRE ECC, if they are deployed by the ARRL ARES DEC. Operator's should not "self dispatch" to served agencies or disaster scenes. Otherwise if they are injured, they would need to utilize they private insurance for care.

Pre-County EOC activation, designated ARES operators will monitor the developing situation from residences and vehicles. Announcements (QST's) may be provided as a "heads up" for possible operator stand-by and possible deployment. The OES On-call Duty Office will be notified of any situations warranting possible operator stand-by and deployment by calling 796-1900. An after hour number is provided by recording at that number.

Amateur radio staff serving in the EOC participate as part of the Logistics Section. Requests for amateur radio resources may come in to Logistics at any time, or may be known during briefings where amateur radio resources might be utilized. Typical locations include Red Cross shelter sites, hospitals, EOCs, EAS radio stations, evacuation points, road closure barricades, with public works staff, in the field as weather spotters, or at any location where government agency communications or cell phones are not effective. Operators are assigned by amateur radio EOC staff (Personnel Unit in the Logistics Section) on a shift basis until the need no longer exists. Generally a "5 mile radius" plan is used so that operators are as close to their homes as possible.

Disaster Service Worker Volunteer Program (DSWVP) Communications Class operators are assigned first. Each assigned operator is provided with a "READI-REF" as to what their responsibilities are before and during deployment. This information is excerpted from the

19


Governor's Office of Emergency Services DSWVP Guidance dated April 2001, Appendix J: Disaster Service Worker Guidance. These operators are trained and experienced. In a disaster operation they are covered by State Worker's Compensation "portal-to-portal," over the most direct route from residence to the disaster deployment site and the most direct route back to their residence. They are also covered while at a DSWVP training event, e.g.: Annual Sea Otter Classic (SOC) and Big Sur International Marathon (BSIM). These have been pre-approved by the Monterey County Operational Area Coordinating / Disaster Council (OACC).

The OES Office/Radio Room stores printed DSWVP Registration, Training Records and Activation Records. In event of a DSWVP claim, the DSWVP Registration Form, Training and/or Activation Record and State Compensation Insurance Fund SCIF 3301, if not superseded, would be sent via USPS Certified Mail.

Deployed operators are tracked using the ACSO office dry erase / magnetic tracking board. A list of deployed operators will be tracked by the Personnel Unit Leader in the Logistics Section and must also be provided to the EOC Finance/Administrative and Planning Sections.

Amateur radio resources also may provide VHF "digital" packet to provide an "off channel" and semi-secure means to provide communications. A resource tracking system is also available via amateur radio. Locations may be viewed via an Automatic Packet Reporting System (APRS) Amateur Radio screen or via the internet as a LAST reported location.

The Monterey County ARES/RACES band plan can be found at Appendix I: Monterey County ARES and RACES Band Plan.

H. WIRELESS (CELLULAR) COMMUNICATIONS SYSTEMS AT&T operates land line telephones service s and G2 and G3 wireless systems throughout Monterey County. Outage Reporting: The number that local agencies can use to alert AT&T Mobility of outages, damaged cell sites, lines and poles damaged by fire, etc., is:

Customer Support: 1-800-331-0500 For hearing or speech impaired: 1-866-241-6567Verizon operates G2 and G3 services in various parts of Monterey County

I. MOBILE COMMUNICATIONS SUPPORT UNITSSeveral agencies have access to mobile communications units. They exist for a variety of purposes and are located both inside and outside Monterey County boundaries.

A: Red Cross - mobile communications trailer. B: Caltrans – mobile communications vehicle (OASIS trailer)C: Monterey County - Office of Emergency Services (MECU)D: Monterey County - Interoperability Group mobile Voice Satellite systems

(Trailers currently out of service)E: Verizon Cellular Communications. – Two Mobile replacement “Cell

Towers” These mobile replacement “cellular towers” with auxiliary radio and power equipment are located in the Sacramento region. They are under the control of the Verizon operations group and can be mobilized through the Verizon business offices.

20

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_I_Monterey_County_ARES_and_RACES_Band_Plan.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_I_Monterey_County_ARES_and_RACES_Band_Plan.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_J_DSWguide.pdf



F. Monterey Peninsula Airport Fire District – Incident Command Vehicle

G. Salinas Fire Department – Incident Command Vehicle (anticipated in-service Spring 2011. Available for mutual aid, multi-discipline).

V. AGENCY CONTACTSNames/contact information for individuals that will participate in fulfilling this function during an emergency are:

AGENCY INDIVIDUAL OFFICE PHONE CELL PHONECounty OES Sidney Reade 831-796-1902 831-238-7365County 911 John Mount 831-769-8886County IT/Comm. Dave Dalby 831-759-6919 831-595 6091County Radio Comm Lee Hollingsworth 831-796-1463 831-970-0190Caltrans Dennis De Groodt 831-783-3010 831-262-0377County Sheriff Chuck Monarque 831 755-3803CHP Lt. Sam Dickson 831-796-2103CAL FIRE Sam Walker 831-333-2609 831-601-2409American Red Cross Lynda Maguet 831-424-4824National Weather Service Tom Evans 831-656-1710 x223Amateur Radio -EOC On-Call Duty Officer 831-796-1900Cellular AT&T Bettye Saxon 831-649-2086A!ert Monterey County Lynn Diebold 831-769-8880

21



22


Chapter Five: EVACUATION AND ROAD CLOSURES

T H E H A R D D E C I S I O N


the process, resources, systems, networks, etc., required to plan and implement evacuations and road closures made necessary by winter storms;

list specific actions that are expected to be completed to enhance the ability of public and private agencies to respond to a winter storm emergency; and specifically implement evacuations and road closures.

II. SCOPEThe information contained in this chapter pertains generally to evacuations and road closures and specifically as they would be required due to flooding and debris flows in high-risk areas left in the aftermath of the Basin Complex Fire.

III. CONCEPT OF OPERATIONSA. AUTHORITY

Pursuant to the Monterey County Disaster Plan, the Monterey County Sheriff’s Office is the scene manager for major evacuations. Under California Penal Code Section 409.5, the Sheriff’s Office has the authority to close an area whenever there is a menace to public health or safety created by a calamity such as a flood, storm, fire, earthquake, explosion, accident or other disaster. The Sheriff’s Office primary role is to implement evacuations, establish a perimeter around the evacuated area and maintain patrol and security of the interior and exterior of the evacuated area. These functions will require the assistance of other agencies to effectively carry out the evacuation process.

B. DECISION TO EVACUATE AND EVACUATION PLANTypically, no single agency will have the responsibility to make the decision to evacuate. Most emergencies will involve the Incident Command System utilizing a Unified Command and such a decision will be made using the expertise of multiple agencies. Once that decision has been made, the Sheriff’s Office assumes full authority and responsibility to implement the evacuation.

The need to consider an evacuation would probably first be determined by agencies that participate in the "Intelligence" function for a winter storm event (see Chapter 6). This includes the National Weather Service, Monterey County Water Resources Agency, Public Works Department, Emergency Communications Department, and United States Geological Survey.


Factors might include current level of rainfall, precipitation forecast, road conditions, observation reports from first responders, storm patrols, residents, and weather spotters, etc. If the EOC is activated, representatives from each of these agencies would assemble with Command Staff, including the Law Enforcement Branch Director, and make the decision. Every attempt will be made to involve local first responders in the decision making process. Ideally, such agencies would place a representative in the EOC. Otherwise, a decision to evacuate will be made by phone consultation, by field staff, or both.

Once made, the decision would be communicated to the on-scene command and, in the EOC, with representatives from the American Red Cross, SPCA, Department of Social and Employment Services, MST, CHP, Public Works and Caltrans. These agencies would plan the location of public shelters and determine safe and appropriate evacuation routes and road closures so that the Sheriff's Office could advise people to evacuate to a specific location. In some cases it may be necessary to provide a temporary evacuation point (safe area) and transportation to an established public shelter.

An evacuation plan should include the following information as soon as it becomes available. Not all information may be available upon initiate evacuation orders and will require updating:

Area to be evacuated Time available Available evacuation centers

including for pets and large animals Location of evacuation centers

including for pets and large animals Available means of notification Anticipated duration of emergency Personnel available to carry out

evacuations Evacuation routes and/or road

closures

The decision to conduct an evacuation will also be immediately provided to the Public Information Section for dissemination by all available means to the affected public including the media and 2-1-1. A!ert Monterey should also be initiated to the affected population with an appropriate message. This should include as much of the above information as possible.

C. LEVELS OF EVACUATION NOTICES Evacuation Watch: In this situation, a warning is given to persons within the affected area

that A THREAT OF LIFE AND PROPERTY EXISTS. (Persons issued this type of warning are not required to evacuate.

Evacuation Warning: A warning is given to persons in the affected area that an IMMINENT THREAT TO LIFE AND PROPERTY EXISTS. (Persons issued this type of warning SHOULD evacuate in accordance with directions from Sheriff’s Office personnel.

D. NATURE OF EVACUATION ORDER California Penal Code §409.5 gives the Sheriff’s Office authority to arrest persons during

incidents involving evacuations.

The reality is that unless there is an extreme situation involving a subject interfering with or obstructing Sheriff’s Office personnel in the course of their duties, there will be no arrests. An arrest is an absolute last resort.

E V A C U A T I O N S A N D R O A D C L O S U R E S

Arresting someone during an evacuation process effectively takes an evacuation resource out of commission for the time it takes to process and transport an arrest. With limited resources, we cannot afford to do this.

If someone wishes to remain on their property in a life-endangering situation, the deputy will try to persuade them to leave.

If the individual still does not desire to evacuate, the deputy will have instructions to obtain their name, date of birth, physical characteristics as well as the name(s) and contact information for their next of kin.

An individual who chooses to stay on their property may take the attitude of “who cares if I stay.” We actually do care, but more importantly, their choice to stay will ultimately require more of our precious few resources to be committed to rescue operations that we otherwise would not have to do.

Based on circumstances, location and situational awareness, the Sheriff’s Office may suggest the option for certain residents facing a limited threat to make their own decision to shelter in place.

1. Other Factors Based on the extent of the storm, resources may be limited.

Deputies may end up being deployed to other areas in the county where flooding and/or landslides might occur, limiting the number of deputies that can be deployed to any given area, such as Big Sur.

Helicopters are a valuable resource, but during a storm their use may be limited or non-existent.

Mutual aid from agencies in other counties is a resource as well, but the extent of any given storm might render mutual aid non-existent due to deployment in their own areas of responsibility.

2. Long Term Emergency Deployment of ResourcesIn the event any given area, such as the Big Sur area becomes isolated because of flooding and/or landslides, the Sheriff’s Office will implement measures to deploy a deputy or deputies into the isolated area. This has been accomplished in the past by whatever means necessary to effect this deployment, including the use of aerial (helicopter) insertion. Additionally, deployed personnel should be provided with accommodations by area hospitality businesses.

IV. ROAD CLOSURESFollowing an evacuation it will be necessary to secure the evacuated area by closing roads and providing security patrols. Road closures may also be necessary for safety reasons, i.e., the road itself has become impassable or may become impassable based on forecasts. Dirt roads are especially vulnerable to heavy rains and particularly due to the Basin Complex Fire, overflowing culverts may create unacceptable hazards.

Special Note: Individual commodity requirements that arise within the evacuation area may need to be coordinated through the Incident Command.

3


In anticipation of heavy rains and consistent with recommendations made in BAER and SEAT reports, warning signs at certain roads have been installed. This is a collaborative effort involving California State Parks, the USFS, and the County of Monterey. Signs state "Entering Burn Area Stay on Road", "Falling Debris and Rock", or "Flash Flood Area". Location of signs are Tassajara Road, Indians Road, Nacimiento-Ferguson Rd, Miller's Canyon Rd, Church Road, and Pico Blanco Road. Additional signs can be produced and placed as needed. The County Public Works Department and CalTrans have changeable message signs that are also available for use as needed.

In cooperation with the USFS, the County Public Works Department will conduct storm patrols on County Roads and, under contract, on roads owned by the USFS. The Monterey County Department of Public Works and Caltrans will conduct storm patrols as necessary and feasible to determine the condition of roads that may provide critical access to threatened populations and resources. Storm patrols will be conducted only when it is safe for County and State personnel and during daylight hours. If the EOC is activated, road condition reports will be provided to the Planning Section as one of several factors that are useful in determining the need for evacuation. Also, an agreement between the County of Monterey and USFS defining road ownership and maintenance responsibilities is included as Appendix M: USFS-Monterey County Road Maintenance Agreement. Roads necessary to provide critical services to isolated communities may be closed. Limited access to a closed area will be determined on a situation specific basis by the Sheriff’s Office Incident Commander working within the Unified Command. All factors will be considered in determining what level of limited access may be safe and authorized. If limited access is allowed, the Sheriff’s Office MAY consider utilizing ACCESS CONTROL MEASURES, depending on the circumstances.

V. AGENCIESThe following agencies and organizations represent the primary agencies and organizations that may be involved in implementing this chapter of the plan.

American Red Cross Monterey Bay Chapter

Cachagua Fire Monterey County Sheriff’s Office

ARES Monterey District California Department of Forestry and Fire Protection (CAL FIRE)

Monterey-Salinas Transit

Arroyo Seco Community California Department of Transportation (Caltrans)

North Monterey County Fire

Arroyo Seco Fire California Highway Patrol Monterey County Regional Fire

Big Sur CERT Carmel Valley Fire Schools in impacted areas

Big Sur Coast Property Owner’s Association (CPOA)

Monterey County Department of Social & Employment Services

SPCA

Big Sur Community Monterey County Health Department

California State Parks

Big Sur Fire Monterey County Office of Emergency Services

United States Forest Service

4

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_M_USFS-Monterey_Count_Road_Maintenance_%20Agreement.pdf



Cachagua Community County Public Works Zen Center Tassajara

VI. AGENCY ROLES AND RESPONSIBILITIESA. MONTEREY COUNTY SHERIFF’S OFFICE

What the Sheriff’s Office will do during an evacuation:

Establish a perimeter around the affected area.

Divide the area into sectors. Evacuations will begin closest to the incident and move outward.

Deputies will utilize door knocks, sirens, public address system, etc., as appropriate. Additional resources for notification include the TENS system and amateur radio.

Deputies will keep a log of each contact or no-contact as the case may be.

Deputies will also ask about neighbors who might be deaf, ill or invalid and not able to respond to a door knock.

Deputies will advise of the type of evacuation (Watch or Warning).

Deputies will advise of the best evacuation route.

Deputies will advise of the location of evacuation centers, if known.

Deputies will advise of the remaining time before the situation becomes critical, if known.

What the Sheriff’s Office will do Post-Evacuation.

Once an evacuation is complete, the Sheriff’s Office will take additional measures. Access to the closed area will be determined to be at one of two levels.

No-Access: Prohibits unauthorized persons from entering the closed area.

Limited Access: Allows persons access into the closed area based on criteria established by the incident commander. Examples:

1. Residents with valid identification.

2. Public utility employees.

3. Authorized representatives of news media.

4. Owners, managers, employees of businesses within the closed area.

Once a perimeter is established, Sheriff’s Office personnel will patrol the perimeter and interior of the closure area as appropriate and necessary.

Depending on circumstances, there will be a determination to use barricades, deputies (or CHP) or both at certain access points.

B. CALIFORNIA HIGHWAY PATROL Will assist with transportation route and road closure decisions and workload.

Will staff checkpoints.

May have up to three officers and vehicles committed to support evacuation.

Will be responsible for 24- hour shift scheduling once assignment is accepted.

5


Will work on State Highways and County Roads as determined.C. CALIFORNIA DEPARTMENT OF TRANSPORTATION (CALTRANS) Stage resources such as barricades and road signs.

Staged resource of a Changeable Message Sign (CMS).

Have personnel available to respond to incident locations with staged resources.

Resource availability is particularly crucial at the Big Sur and Willow Springs (Gorda) Maintenance Stations.

D. MONTEREY COUNTY DEPARTMENT OF PUBLIC WORKS Provide facilities, services, personnel, equipment and materials in support of incident response

and maintain inventories and records on status of facilities.

Obtains and provides information on road conditions through storm patrols and other means. E. UNITED STATES FOREST SERVICE It is anticipated that USFS personnel will assist in evacuating visitors from forest service lands

and possibly make their personnel available to assist in evacuation notifications outside forest service lands.

F. CALIFORNIA STATE PARKS It is anticipated that State Parks personnel will assist in evacuating visitors from State Parks

lands and possibly make their personnel available to assist in evacuation notifications outside forest service lands.

G. SPCA Provide resources and assistance in the evacuation of small and large animals to safe locations

determined based on the location and extent of the emergency.

Open and support animal shelter in conjunctions with people shelters in accordance with Op Area Plans.

H. AMERICAN RED CROSS Develop sheltering system with Sheriff’s Office upon notice of evacuation using already

established shelter resources such as schools, etc.

Determine number of evacuees.

Assist in development of preliminary evacuation “point” (safe areas) while evacuation “shelter” is being established. Transition from evacuation point to shelter may require extended period of times.

I. MONTEREY COUNTY DEPT. OF SOCIAL & EMPLOYMENT SRVCS (DSES) Ability to arrange for staff to assist with outreach and/or translation, etc. service to augment

Red Cross shelter staff. (Keeping in mind DSES staff are typically located in Salinas, Seaside and King City and travel time will be important).

Identification and outreach of three key special needs populations. A.) Home care recipients ((In-Home Supportive Services, Multi-Purpose Senior Services, Linkages). B.) Frail, elderly, disabled individuals known to Adult Protective Services. C.) Foster youth.

6


Networking with other providers of services (Alliance on Aging, private homecare providers, Central Coast Center for Independent Living) to seniors and disabled individuals to assure connections with people living in impacted communities not known to DSES.

J. MONTEREY COUNTY HEALTH DEPARTMENT Inspect feeding operations at sheltering locations to assure safe and sanitary food and water.

Inspect and facilitate in the provision of other sanitary accommodations, i.e. port-a-potties.

Respond to reports of hazardous materials present in flood waters.

K. FIRE SERVICES If available, fire personnel to assist in evacuation notifications.

Utilize fire response maps to assist deputies in locating remote residences.

Utilize local fire personnel’s knowledge in locating remote residences.

Utilize fire personnel and resources in assisting in difficult or access & function needs evacuations.

Provide information to determine safest local evacuation point near/within the disaster area. L. COMMUNITIES AND COMMUNITY ORGANIZATIONS Utilize agency contact point information contained in this plan to begin primary evacuation

notifications within a specific community, i.e. Big Sur, Cachagua, Tassarja Zen Center, etc.

Interface with community organizations such as the Coast Property Owner’s Association(CPOA) for assistance with notifications based on knowledge of home locations.

Interface with community organizations such as the Coast Property Owner’s Association(CPOA) for assistance with notifications based on already established communications protocols within those organizations, i.e. phone trees, email lists, GMRS radios, HAM radios, etc.

Utilize CERT volunteers with deputies to do evacuation notifications because of localized knowledge of residences and residents.

Utilize CERT and Community Organizations to provide further input on localized evacuation points.

M. MONTEREY-SALINAS TRANSIT Provide buses/vans to aid in evacuation process, and from evacuation site to evacuation

shelters, provide rides for access & functional needs population upon request.N. SCHOOLS Provide facilities to use as evacuation points or public shelters.

Provide school buses to aid in evacuation process.

VII. AGENCY CONTACTSNames and phone numbers of agencies and individuals that will participate in this function are listed below:

7


AGENCY INDIVIDUAL OFFICE PHONE CELL PHONECAL FIRE Richard Hutchinson 333-2600Carmel Valley Fire Michael Urquides 455-1828CAL FIRE Cheryl Goetz 625-8715North County Fire Chris Orman 633-2578 214-5211Monterey County Regional Mike Urquides 455-1828Soledad Fire Rich Foster 223-5103Big Sur Fire Martha Karstens 667-2113 595-9461Big Sur CERT Hal Latta 667-2993Big Sur Community Kelly Erin O’Brien 658-0821 533-1010Cachagua Community 659-7700Cachagua CommunityCachagua Community John Russo 659-1189

Big Sur CPOA Butch Kronlund 667-0332Big Sur CPOA Richard Ravich 667-2493Big Sur CPOA Mike Caplin 624-5418Zen Center Tassajara Leslie James 659-2229County Sheriff Mike Richards 755-3761 809-8788County OES On-call Duty Officer 796-1900County OES Sidney Reade 796-1902County OES Bertha Simpson 796-1903County OES Teresa Meister 796-1905County OES David Krauss 796-1901USFS John Bradford 594-9375USFS Manual Madrigal (805) 550-6905USFS Mike Kremke 594-9375State Parks C.L. Price 667-0193 238-3322State Parks Brent Marshall 667-2449State Parks Rain Greenslate 667-2179 238-3328A!ert Monterey Lynn DieboldARC- Monterey Bay Lynda Maguet 424-4824 809-6041SPCA Lisa Hoefler 373-2631 760-0415County Pub. Works Richard Sauerwein 796-3071 (805) 766-4352County Env. Health John Ramirez 755-4542 212-9353Caltrans Dennis De Groodt 783-3010 262-0377Caltrans Reed Russell 783-3003 (805) 550-5098CHP Sam Dickson 796-2100County Radio Lee Hollingsworth 796-1463Co. Public Inform. Ofcr. Maia Carroll 796-3092County DSES Elliot Robinson 755-4434County DSES Maragrita Zaraga 755-8492

8


Chapter Six: INTELLIGENCE

THE BASIS OF SOUND DECISIONS


resources, systems, networks, etc., that are available for forecasting winter storms (timing, duration, intensity and location),

resources, systems, networks, etc., that are available for monitoring winter storms (timing, duration, intensity and location), and

specific actions to disseminate forecast and monitoring information to responsible entities for decision point implementation.

II. AGENCIESThe following agencies and organizations represent the primary agencies and organizations in developing this chapter of the Winter Storm Plan:


US Geological Survey

National Weather Service California-American Water

III. INTRODUCTIONThe INTELLIGENCE component of the Winter Storm Plan 2008-09 is divided into three sections: FORECASTING, MONITORING and DISSEMINATION. The forecasting section will discuss the efforts to forecast the weather and identify storms and their related severity, while the monitoring portion will discuss the various real-time monitoring and surveillance activities that occur before, during and after a storm. Both these sections play a critical role in the development of decision points, as well as determining when to implement a decision point. The DECISION POINTS component of this plan is subsequent to this component.


The DISSEMINATION section describes how intelligence information will be distributed to the POINTS OF CONTACT for PUBLIC INFORMATION. The dissemination actions are standard protocol under the Standard Emergency Management System (SEMS) structure.

With both the FORECASTING and MONITORING sections of this plan, it is implied that sufficient preparation work has been performed on the forecasting, surveillance and monitoring equipment in the field and in the various office locations. This preparation work can include, but not limited too, annual maintenance and repairs of radar equipment, precipitation and stream flow gages, radio and other transmission equipment, and computer equipment. Following the Basin Complex Fire, it is mission-critical to assess all the tools necessary to forecast and monitor, and be certain that everything is in working order.

IV. FORECASTINGThe National Weather Service (NWS) provides weather and hydrologic forecasts and warnings for the protection of life and property. This is done using the most advanced technology to monitor the weather and disseminate appropriate watches, warnings, and advisories to alert the public to potential weather hazards.

A. WEATHER FORECASTINGRoutinely, the NWS forecast office prepares twice-daily forecasts out to seven days for sensible weather, i.e. temperatures, winds, sky cover, probability of precipitation etc. These forecasts are prepared using a suite of numerical forecast models that run from the global scale down to very local scales.

Included in the routine and updated forecasts are rainfall amounts generated for 6-hour intervals. These forecasts, called Quantitative Precipitation Forecasts (QPF), are provided at a resolution of 2.5 km2. Several additional products may be issued by the NWS if there is a threat of hazardous weather. One product is the Hazardous Weather Outlook (HWO). If a significant event is occurring or is expected to occur within the next 7 days, an HWO will be issued. Another product that may be issued is a Special Weather Statement (SPS). An SPS can address any significant weather changes that would impact the public. This might include much colder weather, a change to wet weather, or windy weather. An SPS is usually reserved for weather with potential for high impacts, and will be specific for just those areas expected to be impacted.

When a winter storm is within four days of landfall, the NWS may issue non-routine outlooks and watches related to specific hazards associated with that storm. These might include (note the three letter identifier is the product ID used to transmit the product over EDIS, NOAA Weather Wire and on EWARN software that Emergency Managers, Flood Control and Water Resources Managers):

1) Hydrologic Outlook- ESF – This outlook will identify the possibility of flooding on a near-term forecast horizon, typically 3-4 days from the event.

2) Hydrologic Statement – RVS – If main-stem rivers are to rise significantly but stay below flood stage.

3) Flood Watch – FFA – Issued within 48 hours of potential flooding along main-stem rivers. This would include forecast points along the Salinas, Carmel and Pajaro Rivers in Monterey County.

I N T E L L I G E N C E

4) Flash Flood Watch – FFA – Issued 12 to 18 hours prior to potential flooding along smaller stream and creeks - some with United States Geological Survey (USGS) gage sites. This would include the Big Sur Rivers, the Arroyo Seco near Soledad, the San Antonio River near Lockwood and San Lorenzo Creek below Bitterwater Creek near King City. However, any area in the County that could see rapid rises in water levels, even if non-gauged, might be included in a Flash Flood Watch. Also, this watch will be issued specifically for burn areas with high potential for debris flows, which will be mentioned in the text.

5) High Wind Watch – NPW – This watch will be issued if sustained winds are forecast to exceed 40 mph or wind gusts are forecast to exceed 58 mph in areas below 900 feet in elevation.

The National Weather Service and the County of Monterey maintain a Weather Spotter Program. Forecasts may be refined with information provided by weather spotters. When severe weather is expected, weather spotters are notified through various means including ham radio, telephone, and NWS weather radio alert. All spotters are trained to report observable conditions through prescribed channels and in prescribed formats. This information is used to update or modify winter storm advisories, watches, and warnings, and may therefore play a role in the decision-making process regarding potential evacuations and other response actions. It is one of several factors that are considered. Other factors include data from rain and river gauges, lead time required for effective evacuation, logistics of the evacuation process, and sustainability of the affected community if sheltered in place.

When Monterey County Emergency Communications receives significant information by any means, including information received from a weather spotter, the information will be reported to the National Weather Service, Monterey Office (NWS). The NWS will use the information to produce weather statements, advisories, watches, or warnings.

B. HYDROLOGIC FORECASTINGThe NWS California-Nevada River Forecast Center (CNRFC) in Sacramento provides river stage forecasts for main-stem forecast points along the Salinas, Carmel and Pajaro Rivers in Monterey County. These river models require knowledge of soil moisture and impending rainfall to produce a forecast river stage. Given the uncertainty in rainfall forecasts, the CNRFC river stage forecasts are limited to the first 24 hours. As mentioned in Section 1a, the NWS forecasts rainfall out through 72 hours in 6 hour increments. The first 24 hours is used in the official river forecast and the following 48 hours of QPF are used as guidance. If the rainfall over the next several days is expected to produce significant rises on the main-stem rivers, a Hydrologic Outlook will be issued for those particular rivers. If a main-stem river is expected to reach monitor stage but not flood stage, a Hydrologic Statement will be issued. If stages are expected to reach or exceed flood stage, a Flood Warning will be issued.

The NWS does not run forecast models for the Big Sur and Arroyo Seco basins. However, the NWS monitors the USGS stream gages on these rivers and based on forecast rainfall and runoff; determine whether flash flooding is possible. For any river or stream with its headwaters in the Basin Complex, Indian, or Chalk burn areas, the runoff will be greatly enhanced during the next few winter seasons. Also, the chance of debris or mud flows is greatly enhanced.

3


For a more complete picture of what services the NWS provides for the forecasting of winter storms, please see Appendix N: Winter Storm Plan-Intelligence.

V. MONITORINGOnce the storm arrives on the Central Coast, monitoring of the storm begins, while forecasting activities also continue. The NWS utilizes a suite of advisories that could be issued based on the severity of a given storm. These include:

1) Flood Warning – FLW – Issued for main-stem rivers. This means flooding is occurring or is imminent. Again, this would cover only the Salinas, Carmel and Pajaro Rivers in Monterey County.

2) Flood Warning – FLW – Issued for significant flooding in areas other than main-stem rivers. This product can be issued for widespread urban and/or small stream flooding that is occurring or is imminent. This product is mainly used for urban locations where widespread street flooding is occurring that could be life threatening if a person were to drive into flooded underpasses or low lying areas that have an underdetermined amount of water flowing across the area. Again, this product is for larger areas such as parts of or entire counties.

3) Flash Flood Warning – FFW – Issued for flooding and/or debris flows which are occurring or imminent along streams that may or may not have USGS gage sites, or in designated burn areas, including the Basin Complex, the Indians Fire area and the Chalk Fire area in Monterey County.

4) High Wind Warning – NPW – Issued when sustained winds of 40 mph or greater and/or gusts over 58 mph are occurring or imminent for areas below 900 feet in elevation. For areas between 900 feet and 2500 feet wind gusts must exceed 70 mph for a high wind warning. High Wind Warnings are not issued for areas above 2500 feet.

5) Wind Advisory – NPW – Issued for sustained winds of 35-39 mph and/or gusts between 45-57 mph for elevations below 2500 feet.

6) Winter Storm Warning – WSW – Issued for areas below 3000 feet when snowfall accumulations of 5 or more inches are expected in 12 hours, or when 7 or more inches are expected in 24 hours that would impact travel or endanger hikers and backpackers.

The NWS utilizes weather-observing systems that provide real-time assessment of hazardous weather. Included in these systems is the Doppler Weather Radar atop Mt. Umunhum in the Santa Cruz Mountains. There are two other Doppler weather radars that cover Monterey County; one at Hanford in the Central Valley that covers the eastern sections of Monterey County and one at Vandenberg AFB which covers southern Monterey County. These radars can be accessed via the NWS web site. All of these radars feed into the Monterey forecast office in real-time. Post-processing of the radar data provides real-time estimates of rainfall rates within the radar coverage area. These estimates are utilized for potential flash flood or debris flow warnings. Rainfall rates for initiating debris flows and potential flash floods can be considerably lower for burn areas than for highly vegetated terrain.

Special equipment has been installed at Point Sur on State Park property to augment NWS Doppler Weather Radar data. A vertically-pointing radar unit will be able to detect rainfall that may not be detected by surrounding Doppler Weather Radars.

4

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_N_Winter_Storm_Plan-Intelligence.pdf


Another weather-observing system used for storm monitoring is the Monterey County Water Resources Agency (Agency) Automated Local Evaluation in Real Time (ALERT) System. This is a series of radio-telemetered precipitation and stream gages strategically placed around the County to monitor weather and stream levels during storm events. The Agency, based on forecast information, monitors weather events predicted to cause flooding or in this winter’s case, debris flow initiation in the burned areas of the County. The Agency is in cooperation with the USGS to telemeter USGS stream gages, thus providing a redundancy (in addition to the USGS web site) in real-time reporting for the stream flow data.

Other observation systems include ALERT systems from Santa Clara Valley Water District, the County of Santa Cruz, San Benito County, and the State of California Data Exchange Center (CDEC). Through the integration of all these data systems, effective monitoring of storm events in Monterey County can be performed with great efficiency.

As described above, technology has been used to effectively monitor the breadth of the County with minimal resources. Technological systems can go a long way to describing the situation; however there is always the need to ground truth the information being received. During storm events, various field crews are out and about in Monterey County, evaluating situations, describing what is being seen, and if it is their charge, measuring effects of the storm.

The Agency, along with County Public Works, has crews that are in the field during storm events. The Agency crews obtain visual readings at the lagoons, rivers, and levees around the County as well as evaluate the conditions of the Agency dam structures at San Antonio and Nacimiento Reservoirs, while the Public Works crews keep the roadways, bridges and drainage structures clear, and close roads if damage or runoff conditions warrant. The Monterey County Department of Public Works will conduct storm patrols as necessary and feasible to determine the condition of roads that may provide critical access to threatened populations and resources. Storm patrols will be conducted only when it is safe for County personnel and during daylight hours. If the EOC is activated, road condition reports will be provided to decision-makers as one of several factors to be used in determining the need for evacuation. Road closures will be reported on the Public Works website, http://www.co.monterey/publicworks/status.htm. Of special notice for this situation, California-American Water (Cal-Am) monitors the conditions of the dams at Los Padres and San Clemente Reservoirs. An Emergency Response Plan for various failure scenarios at San Clemente Reservoir is attached in Appendix N: Winter Storm Plan-Intelligence.

In addition, USGS field crews are deployed to priority sites to perform stream flow measurements, thus evaluating the effects of the storm. Deployment of these crews is based on priorities established in USGS 2009 Water Year Flood Action Plan. Highest priorities in Monterey County are for Arroyo Seco, Big Sur and Carmel River basins. If a flood event becomes regional, additional support from other USGS stream gauge crews (other California field offices and/or states as necessary) is requested.

Other monitoring networks in place include NWS Weather Spotters (volunteers), Sheriff’s patrols, Amateur Radio Operators, Community Emergency Response Teams (CERTs), and Highway Patrol officers. These groups provide invaluable real-time information that can be integrated into the decision making process when necessary.

5



http://www.co.monterey/publicworks/status.htm


VI. GIS AND DATA SUPPORTThe County of Monterey maintains a GIS Division within its Department of Information Technology. Specific maps have been developed with the assistance of State and Federal agencies. These maps show locations of mitigation projects, life safety hazards, and high risk landslide areas. These maps are available as appendix O to this plan:

Appendix_O1:_BasemapAppendix O2: Tassajara-Carmel Watershed Appendix O3: Big Sur Appendix O4: State Parks

VII. DISSEMINATION OF WEATHER AND STREAMFLOW INFORMATIONWhile forecasting and monitoring are important functions, it would all be for naught if there were no way to inform people affected by the situation. That is where dissemination of the forecasted information and the monitored data is extremely important.

A majority of the forecasted and monitored data can be obtained from the Internet. The NWS provides real-time radar images, satellite images, precipitation totals maps, as well as other graphical and text-based information products. The USGS also provides stream flow information via the Internet on their web site at http://waterdata.usgs.gov/ca/nwis/rt/.

Warnings, watches, forecasts and other hazard information is available 24 hours a day via the NWS All Hazards Weather Radio. The specifics about this news delivery system can be found in Appendix N: Winter Storm Plan-Intelligence. Of course, this service is only effective if the radio signal can be transmitted to the affected area, which is a challenge for portions of the area affected by the Basin Complex / Indians Fire. Alternatives are currently being evaluated and will be implemented in a timely manner. Also, as a result of winter storm preparedness efforts, NWS has proposed the division of Monterey County into several distinct weather hazard zones as opposed to the current single zone. Currently an alert for debris flows in Big Sur would be heard over NOAA Weather Radio in Pajaro. If implemented, the multiple zone system would allow NWS for focus alerts on threatened areas. A map of the proposed system is included as Appendix P: Proposed NWS Monterey sub codes of this plan.

For purposes of this INTELLIGENCE component, suffice it to say that monitored information from NWS, MCWRA, Cal-Am, Public Works and others is forwarded to Emergency Communications (911 Dispatch) for dissemination to the public. A new tool that will help with warning dissemination this year is a Telephonic Emergency Notification System (TENS) that, for a given area (area affected by an impending situation), will call residents in the area to be affected and warn them of the emergency. This system is currently in place and is being tested.

6

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_P_Proposed_NWS_Monterey_sub_codes.jpg


http://waterdata.usgs.gov/ca/nwis/rt/

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_O4_State_Parks.pdf

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_O3_Big_Sur.pdf

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_O2_Tassajara-Carmel_Watershed.pdf

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_O1_Basemap.pdf


VIII. AGENCY CONTACTSAGENCY INDIVIDUAL OFFICE PHONE CELL PHONE

County Water Resource Agency

Robert JohnsonHoward FranklinBrent Buche

831.755.4845831.755.8902831.755.8982

831.901.5260831.901.4040831.901.6703

NWS David ReynoldsTom EvansJeff Kopps

831.656.1710831.656.1710831.656.1710

831.594.3334831.402.7793

USGS Lawrence Freeman 831.883.2293Cal-Am Water Catherine Bowie 831.646.3208 831.241.2990

7



8


Chapter Seven: DECISION POINTS

A TIME FOR ACTION

I. PURPOSE The purpose of this chapter is to define agencies, processes, and triggers for making certain key emergency management decisions in response to a winter storm emergency.

II. SCOPEDecisions addressed in this chapter are:

Public Alerting EOC activation Emergency Declarations

Resource Staging Evacuation Re-entry

III. AGENCIESThe following agencies and organizations represent the primary agencies and organizations in developing this chapter of the plan.



Monterey County Sheriff's Dept. Monterey County Planning Department National Weather Service

IV. AGENCIES, PROCESSES, AND TRIGGERS FOR KEY DECISIONSA. PUBLIC ALERTING

Public alerting in this chapter refers to notification of individuals, community organizations, and response agencies when a winter storm event is predicted, imminent, or occurring. This subject is discussed in greater detail in Chapter 12 of this plan.

Once a public alert has been issued via the Telephone Emergency Notification System, the EOC will be activated and subsequent alerts will be issued according to existing protocols and based on situational criteria. This section therefore deals with the initial alerting process when the EOC is not activated.

The National Weather Service issues Flash Flood Watches to indicate current or developing hydrologic conditions that are favorable for flash flooding or debris flows in and close to the


watch area, but the occurrence is neither certain or imminent. When Flash Flooding is deemed imminent or is occurring, the National Weather Services issues a Flash Flood Warning. However, dynamic weather conditions along the Central Coast often leave an inadequate amount of time between issuance of a Flash Flood Watch and severe downpours in quantities capable of producing floods and debris flows. A Flash Flood Watch may be the only information the public gets before floods and debris flows actually occur. For this reason, the public alerting process will begin upon receipt of a Flash Flood Watch from the National Weather Service.

A pre-planned Telephone Emergency Notification System (TENS) campaign has been developed for this purpose. The campaign will be activated by the Monterey County Emergency Communications Department. A description of the campaign message and audience are included as Appendix R: Weather Watch Dissemination Plan of this plan. As described below, a Flash Flood Watch will also generate a Level I EOC activation. Subsequent alerts and notifications will be conducted by EOC staff.

B. EOC ACTIVATIONThe Monterey County Emergency Operations Center (EOC) will be the central point of coordination between several different agencies during any major winter storm event. A quick, thorough, and effective response will be driven by key decisions and plans developed by emergency management staff working from the EOC. The first step in this process is EOC activation.

Under the Standardized Emergency Management System or SEMS, the EOC must be activated when two or more city EOCs are activated. Additionally it will generally be activated when requested by any agency to whom it provides direct support. Pursuant to a winter storm event, however, the most likely scenario is one in which the EOC is activated in response to a Flash Flood Watch. This is because highest risk areas are within unincorporated areas of the County.

The National Weather Service issues Flash Flood Watches prior to potential flooding along smaller stream and creeks - some with United States Geological Survey (USGS) gage sites. This would include the Big Sur Rivers, the Arroyo Seco near Soledad, the San Antonio River near Lockwood and San Lorenzo Creek below Bitterwater Creek near King City. However, any area in the County that could see rapid rises in water levels, even if non-gaged, might be included in a Flash Flood Watch. This watch will be issued specifically for burn areas with high potential for debris flows, which will be mentioned in the text.

As mentioned above, issuance of a Flash Flood Watch serves as the trigger of public alerting. Watches may be received via a variety of means including EDIS message and NOAA Weather Radio Alert. A Flash Flood Watch will also serve as the trigger for a Level I EOC activation. Level I EOC activation means that Office of Emergency Services personnel will staff the EOC, establish communications with the appropriate agencies and individuals, monitor situational status and prepare the EOC for enhanced activity. Activation and staffing is precautionary in nature.

The National Weather Service issues Flash Flood Warnings when flooding or debris flows are imminent or actually occurring. When a Flash Flood Warning is issued by the National Weather Service, the EOC will be activated at Level II. Level II activation means the County EOC will be

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_R_Weather_Watch_Dissemination_Plan.doc

D E C I S I O N P O I N T S

staffed with those personnel necessary to provide limited response, coordination, situational assessment, and inter-governmental coordination. Personnel will also prepare for a Level III activation.

If serious flooding or debris flows are reported, the EOC may activate at Level III. Level III activation means the EOC is fully activated and staffing by members of the County Emergency Management Organization on a full-time rotating shift basis. All functions of the EOC are fully available.

Under certain other conditions, the EOC may be activated as a necessary measure. The EOC will be activated to at least Level I if an emergency evacuation is being conducted due to winter storms. Also, in accordance with the provisions of the Monterey County Emergency Operations Plan and Monterey County Code Chapter 2.68, the EOC will be activated if so directed by the Chairman of the Board of Supervisors, the Director of Emergency Services, or the Emergency Services Manager. In such cases the Director of Emergency Services will determine the appropriate level of activation.

C. EMERGENCY DECLARATIONA Local Emergency Declaration has been in effect in Monterey County since the start of the Basin Complex Fire. The current declaration is necessary to facilitate contracting for hazard mitigation projects and is not intended to support a request for disaster assistance from the State of California or the Federal Government. A copy of the current emergency declaration can be found at Appendix T: Emergency Declaration of this plan. The California Government Code states that a Local Emergency Declaration must be made within 10 days of the occurrence of a disaster if assistance will be requested under the California Disaster Assistance Act (CDAA). Therefore, should new damage occur within the County, a new declaration will be necessary.

The point at which new damage occurs within the County will be consistent with a Level III EOC activation (flooding or debris flows are actually occurring). Therefore a Level III activation will serve as the trigger for a new Local Emergency Declaration. This process is initiated by the Monterey County Office of Emergency Services.

D. RESOURCE STAGINGDue to the possibility that high-risk areas may become isolated during a winter storm event, several agencies have planned to pre-stage resources within these areas. This subject is addressed in greater detail in Chapter 13 of this plan. Some agencies have placed resources within these areas well in advance of a storm while others have decided to wait until their need within a specific area has been more precisely defined. For the second category, a trigger is necessary to decide when these resources will actually be moved.

Resources always remain under the control of the agency that owns them and the decision to relocate them belongs to that agency. Logistically it may be wiser to position a resource between two areas rather than commit the resource to one area where it may become stranded.

Flash flood watches and warnings always designate a geographical area of risk. It is recommended that issuance of a flash flood watch serve as the trigger for pre-staging resources into identified at-risk areas.

3

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_T_Emergency%20Declaration.pdf


E. EVACUATIONEvacuations are probably the most difficult actions to justify, plan, and implement. While responsibility to implement an evacuation belongs to the Monterey County Sheriff's Office, the decision regarding necessity, level of evacuation, duration, and geographical area is jointly made by several agencies. The subject of evacuations and road closures is addressed in Chapter 5 of this plan. This section covers the decision making process, including decision-making factors and the agencies that are involved.

Most likely the need to consider an evacuation would be determined by agencies that participate in the "Intelligence" function for a winter storm event (see Chapter 6). This includes the National Weather Service, Monterey County Water Resources Agency, Public Works Department, Emergency Communications Department, and United States Geological Survey. To provide continuity with departments that will be involved in the evacuation process, the Monterey County Sheriff's Office, local fire agency, and Public Information Officer will also be involved in any discussions regarding evacuation.

Factors bearing on the decision include:

current amounts of rainfall, precipitation forecast, condition of roads, observation reports from storm patrols, residents, and weather spotters.

Additionally, a decision to evacuate an area will have a direct and immediate impact on Care and Shelter Operations. Hence the Care and Shelter Branch Director must be kept informed of the decision and be able to prepare for shelter demands.

If the EOC is activated, representatives from each of these agencies will assemble with Command Staff plus the Law Enforcement Branch Director and decide whether or not an evacuation is necessary. Ideally, local fire districts will place representatives in the EOC. Outside of the EOC, a decision to evacuate will have to be made by phone consultation, by field staff, or both. The decision to conduct an evacuation will generate at least a Level I EOC activation.

In any case, the decision to conduct an evacuation will include: level of the evacuation (evacuation watch or evacuation warning); and area to be evacuated with precise boundaries; and duration of the evacuation condition of roads

Issues such as location of public shelters, means of public notification, and resources available to implement the evacuation will be addressed in the evacuation plan discussed in Chapter 5.

F. RE-ENTRYOnce an evacuation has been implemented the public will be allowed back into the evacuated area as soon as possible. The decision to allow re-entry is made by the same group of agencies

4

D E C I S I O N P O I N T S

described above, with the addition of Building Department and Environmental Health personnel, meeting with Command Staff.

If the predicted event that precipitated an evacuation warning does not materialize or fails to impact within the evacuation area there will be no cause to restrict or delay re-entry for the purpose of conducting re-entry operations. The process of inspecting residential or commercial facilities as a requirement to obtain approval before property owners may regain access to their property will only be necessary when certain criteria have been met. This includes occurrence of debris flows or flooding with potential to cause damage to structures and systems including damage and contamination of potable water systems and septic systems, issuance of an "evacuation warning" actually implemented by the Monterey County Sheriff's Office, loss of electrical service and therefore refrigeration failure with potential to result in spread of pathogenic bacteria, or duration of the evacuation over a long enough period of time to allow for such deterioration of sanitary systems and/or food supplies to occur.

Building and Environmental Health personnel will make the determination through field staff of whether or not an area is safe to be repopulated. Unified command will have ultimate decision-making authority regarding re-entry. Before allowing re-entry, EOC staff must:

verify that a declared crime scene, if present, will not be compromised by re-entry;

allow qualified personnel to inspect and verify that there is no imminent danger of a landslide or debris flow impacting at-risk homes;

determine that sanitary systems are operational and capable of supporting repopulation;

allow building inspectors to survey any damaged structures and verify it does not compromise the safety or integrity of the home (red-tag);

ensure that repopulation of the residential area does not hinder ongoing rescue or debris removal efforts.

V. AGENCY CONTACTSNames and phone numbers of agencies and individuals responsible for reviewing this chapter are:

AGENCY INDIVIDUAL OFFICE PHONE CELL PHONECounty Office of Emergency Services Phil Yenovkian 796-1904 905-5027

Sheriff's Office Mike Richards 755-3761 755-3850County Planning Department Carl Holm 755-5103County Water Resource Agency Rob Johnson 755-4860 901-5260National Weather Service Dave Reynolds 656-1710 x222 594-3334

5



6


Chapter Eight: VOLUNTEER COORDINATION

T H E Y W I L L C O M E

I. PURPOSE The purpose of this chapter is to provide a system for requesting, recruiting, registering, and distributing volunteer workers in response to a major winter storm disaster in Monterey County.

II. SCOPEVolunteers organized in advance of a disaster (CERT, ARES/RACES, VOAD, etc.) are not addressed fully in this document. This plan deals with spontaneous volunteers and how they will be introduced into the disaster response "system" after a major event. This section includes requests for equipment that also may be offered to assist in a disaster.

III. AGENCIESThe following agencies and organizations represent the primary agencies and organizations in developing this chapter of the plan:

Volunteer Center of the United Way

American Red Cross, Monterey Bay Chapter

Cities and Districts Monterey County Department of Social

and Employment Services


IV. CONCEPT OF OPERATIONS In a flood or debris flow emergency, volunteers could be used to provide a wide range of services from filling and placing sandbags to staffing evacuation shelters. Spontaneous volunteers play an essential role in the response and recovery phases of any major disaster. The effort to engage and utilize volunteers needs to begin early in a disaster. Their proper recruitment and utilization requires a plan to ensure that liability and training issues are sufficiently addressed.

The phases of this process and the general method by which each will be completed are defined below.


A. IDENTIFICATION OF NEEDIn a major disaster, agencies such as Red Cross, Monterey County Department of Public Works, Sheriff's Office, various fire districts, and Department of Social and Employment Services (any other governmental, non-profit or non-governmental agencies providing disaster related services) will likely run sort of regular staff at a time when critical tasks must be completed. Agencies should recognize when certain tasks can be handled by volunteers and be prepared to forward such requests as well as requirements (training, certificates, etc.) for these positions. Equipment such as backhoes and barricades may also be needed and may be requested in this same manner.

B. RECRUITING AND REQUESTING VOLUNTEERSDuring a disaster requests for volunteers should be made in accordance with the Monterey County Volunteer Management Plan, developed February 18, 2010. When the need is in advance of a disaster, or when the storm related event is small, requests for volunteers and necessary qualifications, if any, will be forwarded to the Volunteer Center of the United Way via the contact listed in this section. Volunteers may have already offered their service to the Volunteer Center and be ready for immediate deployment. The Volunteer Center maintains a database for this purpose.

However, based on the magnitude/severity of the storm event or disaster, as needed, the position of Volunteer Coordinator will be staffed within the Logistics Section of the EOC. As requests for volunteers come into the Logistics Section and are directed to the Volunteer Resource Unit Leader, requests are sorted by type/nature/location of work and matched with the most appropriate available volunteer resource available. Volunteer resources will come from two sources; inventoried teams and spontaneous volunteers registered in Emergency Volunteer Centers (EVC). The need for volunteer resources will be anticipated and recruitment will be a coordinated effort made through the Joint Information Center (JIC) by the PIO Section in the EOC. Effected agencies and organizations will be canvassed to determine anticipated needs prior to aggressive media campaign for volunteer recruitment. Sample PSAs are contained in the Vounteer Management Plan. Location(s) for EVCs will be determined at the time of the storm related event/disaster and as trained staff becomes available to operate them.

When requesting volunteer resources it is vital to use the Volunteer Request Form in the Volunteer Management Plan to ensure that there is a proper match between the labor needed and skills provided. Inventoried teams such as CERTs, ARES/RACES/Care & Shelter, Animal Rescue, Etc., will be used as requested by incident commanders. Spontaneous volunteers will be sorted by skills, interests and work locations upon registration at EVCs using the Disaster Volunteer Intake and Referral Form along with the Disaster Service Worker Registration Form. This information via these forms will be forwarded to the Volunteer Resource Unit in the Logistics Section for use in filling resource requests.

.

C. LIABILITY FOR VOLUNTEERSLiability for volunteers and equipment requested by public and non-governmental organizations varies as follows.

V O L U N T E E R C O O R D I N A T I O N

1. Public AgenciesSpontaneous volunteers who resigter at an EVC will be registered as a Disaster Service Worker Volunteer (DSWV) which is a state program. Any public agency placing volunteers into action during a disaster separate from the EVC system must ensure they register their volunteers as Disaster Service Worker Volunteers. The United Way Volunteer Center cannot register volunteers as Disaster Service Workers. This critical step provides Workers Compensation Insurance for these volunteers in accordance with Government Code Section 3100. Every agency that plans to use volunteers must have a means of providing Disaster Service Worker coverage. Requirements for properly registering and classifying Disaster Service Workers are covered in Appendix J: Disaster Service Worker Guidance. Failure to properly classify a volunteer or to administer the required oath may result in loss of workers compensation insurance and placement of liability on the agency to which the volunteer was deployed.

Equipment offered for disaster response will remain under the control of the owner and will be covered by insurance provided by the owner.

2. Non-Governmental OrganizationsNon-governmental organizations provide liability protection for volunteers in a variety of means. Disaster Service Worker coverage is not available for those that volunteer to work for non-governmental organizations. Each organization must address this issue within prescribed programs and policies. As with public agencies, equipment offered for disaster response will remain under the control of the owner and will be covered by insurance provided by the owner.

D. USE OF VOLUNTEERSRestrictions for using volunteers are also addressed in the State guidance. Volunteers will be briefed on the type of work they will be asked to perform and given a time and location for reporting by the agency that made the request for their assistance. This communication may occur by any means possible, including telephone, radio, or television. From this point forward, volunteers will be the responsibility of the requesting agency and will be assigned, supervised, and released by this agency.

V. SPECIFIC AGENCY RESPONSIBILITIESSpecific actions to be taken by agencies that coordinate and manage volunteers are defined below.

A. AMERICAN RED CROSS/MONTEREY BAY CHAPTER

Pre-Disaster Headquarters located at 942 Lupin Drive, Salinas Carmel Office, Lincoln & 8Th Avenue, Carmel Apply online as a volunteer: http://www.montereybayarc.org/ Complete training list online, classes given at all locations Red Cross volunteers respond to single family and apartment complex fires year

around. Services include Mass Feeding, Sheltering, Public Affairs, Government liaison, Logistics, Community Education, Client Casework and Damage Assessment to name a few of the opportunities offered by the Monterey By Chapter.

3

http://www.montereybayarc.org/



1. DisasterWork with current pool of trained volunteers

Request spontaneous unaffiliated volunteers through Logistics Section

Establish shelter operations and provide other as-needed resources

B. VOLUNTEER CENTER OF UNITED WAY MONTEREY COUNTY

1. Pre-DisasterPromote the Volunteer Center website to both agencies and volunteers

Contact pre-registered emergency response volunteers from website database to determine continued interest and skills

2. DisasterFill requests for volunteers from United Way Volunteer Center with pre-registered volunteers.

Staff County EOC Volunteer Resources Unit in the Logistics Section when activated (all three teams). Fill requests for volunteers.

Staff positions and implement Emergency Volunteer Centers in accordance with the Monterey County Volunteer Management Plan.

Volunteer Center website: www.volunteermontereycounty.org

C. MONTEREY COUNTY DEPARTMENT OF SOCIAL AND EMPLOYMENT SERVICES

1. Pre-Disaster Ensure that designated individuals receive Red Cross Shelter Operations/Simulation

training.

Maintain proficiency in functions necessary for disaster response

Support planning effort for mass care and shelter effort in a disaster.

2. Disaster Together with ARC, staff social care and care & shelter functions at EOC.

May assign DSES employees to assist in mass care and shelter or wherever the emergency organization has need.

Coordinate with ARC in staffing shelters and/or Local Assistance Centers bringing in eligibility workers to help displaced or otherwise impacted individuals access benefits through DSES.

4

http://www.volunteermontereycounty.org/

V O L U N T E E R C O O R D I N A T I O N

The ideal process to access DSES staff resources is through the ARC/DSES relationship at the EOC.

DSES can also provide translators (24 hour prior notice requested).

VI. AGENCY CONTACTSNames and phone numbers of agencies and individuals that will participate in this function are:

AGENCY INDIVIDUAL OFFICE PHONE CELL PHONE Monterey County OES – Volunteer Management Plan Sidney Reade 831-796-1902

American Red Cross, Monterey Bay Chapter Lynda Maguet 831 424-4824

American Red Cross 24-hr disaster number

800 951-5600

Volunteer Center of Monterey County Gilda Estrada 831 757-3206 x 204 Emergency Only:

213 422-1909County Department of Social and Employment Services Irene Cole 831 755-4904

5



6


Chapter Nine: CARE AND SHELTER

E VA C U E E S ( P E O P L E & A N I M A L S )

I. PURPOSEThe purpose of this chapter is to define and inform stakeholder agencies regarding resources, availability and procedures for care and shelter of people and animals for fire-impacted areas in Monterey County during the winter storm season 2010-11.

The resources, systems & networks available in Monterey County for winter storm emergency response are:

o American Red Cross (hereinafter "Red Cross") shelter sites established by the Monterey Bay Chapter.

o Monterey County Department of Social & Employment Services (hereinafter "Department of Social & Employment Services") is a resource for the Red Cross in establishing and staffing shelter sites.

o Monterey County Health Department, Environmental Health Division works in partnership with sheltering agencies to assure protection of public health and sanitation, such as food and water supplies.

o The SPCA for Monterey County (hereinafter "SPCA") animal evacuation shelters co-located with all established Red Cross shelters, and in addition:

SPCA livestock evacuation sites. SPCA livestock transport staff & volunteers as well as MoCoLEG

volunteers. SPCA Animal Shelter located at 1002 Highway 68 (across from

Mazda/Laguna Seca Raceway).o Amateur Radio Emergency Service (hereinafter "ARES") licensed ham radio

operators.o Faith-based organization partners.o California Association of Marriage and Family Therapistso Monterey County Office of Emergency Services (hereinafter "OES")o Community Emergency Response Teams (CERT).

o Central coast Centers for Independent Living

o Monterey County Office of Education and SELPA

o Monterey Salinas Transit

o Deaf and Hard of Hearing Center of Monterey County

o Blind and Visual Impaired Center


o San Andres Regional Center

In disaster situations:o The Red Cross (as part of the agency mission) is mandated by the federal

government to provide food and shelter to victims of disasters. o The Department of Social & Employment Services is mandated to assist the

Red Cross on an as needed basis. o The SPCA (as part of the agency mission in Monterey County) provides for

the immediate emergency-caused needs of pets in temporary shelters co-located with established Red Cross shelters. SPCA also coordinates livestock & pet evacuations as well as livestock & pet housing at SPCA designated locations.

Financial assistance to qualifying individuals for emergency needs related to a disaster are provided by:

o Department of Social & Employment Services o Red Cross

Non-financial assistance for disaster-affected individuals may be made available by the Red Cross including, but not limited to:

o Clean-up kits comprised of buckets, shovels, work gloves, etc.o Other material goods as determined necessary or as donated

o A Donations Management Plan for Monterey County is under development scheduled for completion in May 2011. The concept of operation will be employed during the 2010-11 winter storm planning year.

Non-financial assistance for pet and livestock owners for emergency needs related to a disaster will be provided by:

o SPCA (including but not limited to: pet food, bowls, leashes, ID tags, pet carriers, kennel crates, blankets, towels, etc.)

o SPCA will provide a current listing of pet-friendly hotels and motels in the area

o SPCA will act as referral agency for other disaster-caused needs

II. SCOPEThe Monterey Bay Chapter of the American Red Cross has in excess of 115 identified shelter and evacuation sites, which will also be used by the SPCA for evacuating household pets to be near their owners. Additionally, 16 livestock evacuation sites have been identified with a capacity for 566 heads of livestock. The definition of livestock includes: horses, cattle, goats, sheep, llamas, pigs, etc. Working under the direction of the SPCA, 32 volunteer livestock evacuation teams are also available with a total capacity to evacuate 156 livestock animals in a single trip. SPCA staff works behind established evacuation perimeters to assist evacuating pet and livestock owners as needed.

C A R E A N D S H E L T E R

III. AGENCIES(see Section V. below for complete emergency contact information):

IV. CONCEPT OF OPERATIONSThe Red Cross and SPCA have identified multiple shelter and evacuation locations in the event that some pre-determined sites are unavailable or compromised. The Red Cross and SPCA have agreements with organizations and/or private companies to provide services and staffing should their resources be overwhelmed. These are outlined below.

A. EVACUATION CENTERSThe Red Cross will only open an evacuation center, reception center, or shelter upon the request of the EOC or County OES. Once the request has been received, a site is selected from those with current agreements in place by the Red Cross. The location is determined by the Red Cross disaster operations job director and that suggestion is then proposed to the EOC or County OES for approval. Once the site has been approved and determined to be neither compromised nor in harm's way, as well as accessible, the information is provided to SPCA and to the PIO Section to prepare the appropriate information for public dissemination. Red Cross volunteers begin arriving at the site and setting up the facility. The Red Cross disaster operations job director will coordinate with the DSES Care and Shelter Liaison at the EOC to assess the need for eligibility workers to provide individual financial assistance (CalWORKs, Food Stamps, General Assistance), translators and/or additional staffing resources.

A Red Cross shelter is a service delivery operation that meets all Red Cross standards for mass care, human services, and mental health care and is considered to be a general population shelter for all access and functional needs populations with the exception for people requiring a health care setting. An evacuation center provides an expedient means of getting evacuees out of the elements and keeping them together so that they may be cared for as a group and provided with critical information. An evacuation site is usually temporary and may not meet Red Cross shelter standards.

The SPCA will then establish a temporary animal evacuation site outside the Red Cross shelter. This site will have the capability to:

o Provide short-term housing & care for evacuated pets (for a few hours) for those evacuees requiring short term/limited services from the Red Cross.

o Provide immediate care & housing on-site for evacuated pets, and subsequent transportation to The SPCA, or if necessary to other SPCA approved animal evacuation sites, for those pet owners electing to stay over-night or longer-term at the Red Cross shelter.

o All non-financial services provided for pet owners by The SPCA as outlined above will be available at the animal evacuation site(s) co-located with the Red Cross.

Livestock evacuation sites are identified, and individual animal evacuations are coordinated by The SPCA. The names and locations of these sites are not released for public distribution to ensure that each pre-determined site is not overwhelmed with livestock numbers, species, characteristics, etc. in excess of their stated capacities and capabilities.

3


B. SHELTER-IN-PLACEThe definition of sheltering in place is to maintain residence at home in the event of a disaster. Sheltering in place is an accepted method of responding to disasters and one that is endorsed by the Red Cross under certain conditions. Sheltering in place is only recommended if an individual's home is NOT in the path of a disaster and is NOT currently under an evacuation order by local authorities. While the Red Cross sympathizes with home owners who are reluctant to leave their residences in the event of a disaster, we do not encourage or condone behavior that puts lives at risk. Therefore, shelter-in-place is only recommended when there is no threat to an individual's residence and the area the residence is located in is not under mandatory evacuation orders.

This winter may see the need for individuals to shelter in place as it is expected that roads may be impassible at various points due to flash flooding, debris flows, downed trees or power lines. With this in mind, the Red Cross and The SPCA jointly recommend that all residents of storm prone areas and of fire impacted areas stockpile appropriate food for human consumption (as well as any needed pet food and livestock feed), potable water, and supplies to be self-sufficient for a minimum 3 days and up to two weeks for areas prone to isolation. Preparations also need to be made to have an extra supply of medications on hand as well as any other personal maintenance supplies.

While the Red Cross and The SPCA have organized and conducted transportation of food to Big Sur in the past, this service is not guaranteed for this winter and residents must be able to be self-sufficient for two weeks.

C. INDIVIDUAL ASSISTANCE PROGRAMS (FOOD STAMPS, UNEMPLOYMENT SERVICE)Individual assistance programs available through DSES include:

CalWORKs - The CalWORKS program is designed to assist families toward a path of work and self-sufficiency. The purpose of the cash assistance program is to provide temporary financial assistance to economically disadvantaged families with dependent children. Benefits are based on household size, family income and resources

Food Stamps - The Food Stamps Program is designed to supplement the food budget of low-income households to meet their nutritional needs. individuals granted food stamps can buy food at a grocery store or other authorized places using an electron Benefit transfer (EBT) card. The amount of food stamps a family receives is based on household size, family income and resources.

General Assistance - GA is a county funded temporary cash assistance program for unemployed single adults and couples who may not have dependent children and are not receiving other public assistance benefits including, Supplemental Security income (SSI) or unemployment benefits. Recipients not disabled must seek employment, and are required to repay County assistance.

Foster Care – Foster care services are available for children who have no parent able or willing to provide care.

In Home Supportive Services - IHSS is a non-medical home care program serving low-income seniors, adults and children with disabilities. The program pays for the services of a home care provider. Services include assistance with light house keeping, cooking,

4

C A R E A N D S H E L T E R

laundry, medical transportation, and personal care such as dressing, bathing, and grooming. eligibility is based upon income and resource levels.

Information and Referral – DSES can provide information and referral services to help disaster victims access unemployment benefits through the California Employment Development Department and Supplemental Security Income through the Social Security Agency.

Spanish SpeakersThe American Red Cross Monterey Bay Chapter has bilingual volunteers to accommodate the needs of Spanish speakers. Should more Spanish speakers be required, both chapters have agreements with Language Line for interpretation services as well as agreements with DSES to provide interpreters. Furthermore, the Monterey Bay Chapter Red Cross has an existing relationship with the Monterey Institute of International Studies and may request volunteers from the students of the Translation and Interpretation Graduate School should the need arise.

The SPCA has bilingual staff members that are often available to assist Spanish speakers with any animal related questions. In addition, much of The SPCA's disaster preparedness information for pet and livestock owners is available in Spanish, both for distribution in hard copy and on our website at www.SPCAmc.org

Access and Functional Needs Populations

The Monterey County Office of Emergency Services Mass Care and Shelter Plan is all inclusive addressing the care and shelter needs for all populations within Monterey County. In this year’s plan, the Red Cross recognizes the need for inclusion of people with disabilities and their service organizations, inclusion of accessible transportation providers, being prepared to address functional needs and has added a trailer filled with equipment and supplies to accommodate the access and functional needs population, provide expert assessments for meeting essential needs, shelter people with activity limitations, those requiring supervision and those with language and communication barriers.

The Department of Social and Employment Services will work with local health care providers, skilled nursing facilities, assisted living facilities, the Ombudsman for Long Term Care, and home care providers to assure resources for those whose needs cannot be accommodated in Red Cross shelters.

The SPCA recognizes the special bond between pets and pet owners, especially those with service animals in times of disaster. The SPCA works with other service agencies to address this unique group of pet owners. The SPCA commits to providing all appropriate services within its current capabilities as well as working with outside agencies to provide for the needs of pets owned by the access and functional needs population.

V. AGENCY CONTACTS

AGENCY INDIVIDUAL OFFICE PHONE CELL PHONEAmerican Red Cross,Monterey & San Benito Counties Chapter

Lynda Maguet (831) 424-4824 809-6041

5

http://www.spcamc.org/


AGENCY INDIVIDUAL OFFICE PHONE CELL PHONE

SPCA for Monterey County Lisa Hoefler (831) 373-2631 or422-4721 760-0415

CERT CPT Jennifer ValdezCAL FIRE (831) 647-5642

County Health Department, Environmental Health Division

John Ramirez (831) 755-4542 212-9353

County Department of Social and Employment Services Irene Cole (831) 755-4904

6


Chapter Ten: DAMAGE ASSESSMENT AND RE-ENTRY COORDINATION

T H E E A R LY S TA G E S O F R E C O V E R Y

I. PURPOSE The purpose of this chapter is to prescribe procedures to identify and analyze damage to structures and infrastructure created by heavy rains both with and without consequent dam failure or debris flows within the various regions of Monterey County. This information is to be used to determine safe limits of use for properties in impacted areas and to determine when an area or a structure is safe for re-entry.

II. AGENCIESFollowing are the primary agencies and organizations that developed this chapter of the plan.

Monterey County Building Services Monterey County Planning Department Monterey County Office of Emergency Services Monterey County Health Department, Environmental Health Division Monterey County Sheriff's Office Pacific Gas and Electric (PG&E) AT&T

III. DAMAGE ASSESSMENT PROCEDURESA. BEFORE THE EVENT

1. PREPAREDNESSThe stakeholders identified in this section should be prepared prior to the event taking place. A list of tasks could be followed to help the Damage Assessment Teams (DAT) prepare in case of an emergency.

Conduct regular meetings with Building Services, Planning, OES and Environmental Health to identify changing needs and facilitate communication among the Departments.

Participate in regional workshops to stay current with the latest information regarding the storm season’s potential impact.

Coordinate emergency activities with neighborhood groups and local businesses. Keep current on weather forcasts: Emergency Website, Cable T.V., radio information.


Creeks and storm drains shall be cleared by Public Works by October to prevent stream clogging.

Sandbag stations are to be stocked and have seasonal lighting and access by October 31st. Verify emergency supplies inventory prior to October 1st. Verify emergency callback staffing plans are current every year prior to October 1st. Maintain GIS system and maps in the EOC that reflect special problem areas during

flooding as well as maps with current elevation information. Provide public education to train residents to help themselves and their neighbors during

the first 72 hours following a disaster. Provide ongoing internal training for County Employees involved with the Damage

Assessment Team on the Emergency Response Plan. Ensure that the Damage Assessment Team understands how they will work regarding

inspections of structures. Ensure that the Damage Assessment Team understands how they will work with the

American Red Cross to survey damage. Provide a 24-hour purchasing and requisition system to promptly secure needed

emergency supplies and materials. Inform residents and businesses of the flood notification plan and provide a variety of

other important preparedness tips. Develop a flood information poster and deliver door-to-door in the flood impacted areas.

Hazard assessment needs to be done by individuals who posses the appropriate technical knowledge and experience. A process to determine and document how competencies will be verified shall be established. Adequate training shall be provided by a Certified Association and a review of the course outline shall be done to ensure training is complete. Documentation of training for test for competency shall be provided and placed on file with the County.

2. EQUIPMENT REQUIREDA 4-wheel drive vehicle shall be available for the Damage Assessment Team at all times, staged at the County Vehicle Lot located at the intersection of W. Alisal St. and Church St. This vehicle shall be provided with the following emergency equipment:

Batteries Cones Rain gear Gloves Respirators Camera

Flashlight Protective Suits First aid kit Staple gun Duct tape Ziploc bags (gallon

size)

Stakes Mallet Water Food (energy bars) Change of clothes,

shoes

B. DURING AN EVENT

1. MISSION / ASSESSMENT OBJECTIVESThe general mission is to ensure public safety by identifying areas that have been so severely damaged that they present a public safety hazard. The damage and needs assessment is used to determine:

Nature and extent of the disaster

D A M A G E A S S E S S M E N T A N D R E - E N T R Y C O O R D I N A T I O N

Damage and secondary threats Dollar amount of total losses Needs of the community within the County impacted by the damage Public Health Risks Resource availability and local response capacity Options for relief assistance, longer-term recovery and development

2. ORGANIZATION AND ACTIVATIONThe Damage Assessment Unit of the Emergency Operations Center (EOC) will be activated as needed by the Planning Section Chief. The Planning & Intelligence Section Chief shall select a person to fill the position of Damage Assessment Unit Leader from the following individuals:

AGENCY INDIVIDUAL TITLE OFFICE PHONE

CELL PHONE

Building Services Department

Tim McCormick Director of Building 831-759-6618

Health Department, Environmental Health Division

John Ramirez

Asst. Director of Environmental Health 831-755-4542 831-212-9353

The Damage Assessment Unit Leader shall identify the staging area and time for the Damage Assessment Team to meet. Each Damage Assessment Team shall consist of a building inspector, a grading inspector and a public health inspector. Where appropriate, a representative from the Agricultural Commissioner’s Office should be assigned to the DAT to assess damage to the agricultural industry. A Team Leader shall be identified for each team. The Damage Assessment Unit Leader will contact Damage Assessment team members and request Mutual Aid and/or Volunteers, as necessary. Mutual Aid resource needs will be communicated with Coastal REOC. Following is an organization chart depicting EOC Planning Section structure:

The Damage Assessment Unit Leader shall continue to monitor weather forecasts and keep the lines of communication open between the Planning & Intelligence Section Chief and Damage Assessment Teams.

3. SITE EVALUATION / ASSESSMENTINITIAL ASSESSMENT

An initial assessment aims at determining relief and immediate response requirements. The initial assessment is conducted immediately in the early and critical stage of the disaster, as soon

3


as the conditions allow survey teams to operate. This type of assessment is broad in scope and focuses on overall patterns and trends. Initial assessments include "windshield surveys" conducted by the American Red Cross, local fire agencies, and community organizations that operate within the affected area.

It focuses on and identifies:

Magnitude of the damage Impact to the community Community capacity to cope Viability of transportation systems and roads Public Health Risks Most urgent relief needs and potential methods for delivery Priorities for action Utilization of resources for immediate response Levels of continuing or emerging threats

DETAILED ASSESSMENT

The Damage Assessment Teams will conduct site visits to each parcel in the impacted areas to determine level of damage to all habitable structures and/or ingress/egress within the impacted area. A list of all structures requiring immediate inspection or engineering assessment will be maintained. The Damage Assessment Teams will assess the extent of the damage to each of these structures based on guidelines stipulated in the Applied Technology Council (ATC-20) standards and place the applicable color Placards on the building as follows:

GREEN – INSPECTED, LAWFUL OCCUPANCY PERMITTEDThis structure has been inspected (as indicated) and no apparent structural hazard has been found.

YELLOW – RESTRICTED USEEntry, occupancy and lawful use are restricted as indicated.

RED – UNSAFEDo not enter, except as specifically authorized in writing by jurisdiction. Entry may result in death or injury.

Information regarding road conditions will be compiled by Public Works.

4. REPORTINGEach Damage Assessment Team will complete a Damage Assessment Form for each site inspected and convey all information to the Damage Assessment Unit Leader. The Damage Assessment Unit Leader will prepare detailed damage/ safety assessment information, including the estimate of value of the losses, and provide to the Planning & Intelligence Section Chief. Road conditions including damage and dollar loss, will be provided to the Planning and Intelligence Section Chief by the Public Works representative assigned to this function. The information will be entered into a damage assessment database and reported via the Response Information Management System by the Situation Status Unit.A notification letter will sent to the property owner advising of the determined limits of use.

4


5. PERSONNEL SAFETYIf the Damage Assessment Team determines upon inspection of damaged property that it is unsafe to access the site, the DAT will state this on an inspection report and submit this information with other completed inspection reports. A photo should accompany the report.

IV. RE-ENTRY PROCEDURESA. NECESSITY TO CONTROL RE-ENTRY

If the predicted event that precipitated an evacuation warning does not materialize or fails to impact within the evacuation area there will be no cause to restrict or delay re-entry for the purpose of conducting re-entry operations. The process of inspecting residential or commercial facilities as a requirement to obtain approval before property owners may regain access to their property will only be necessary when certain criteria have been met. This includes occurrence of debris flows or flooding with potential to cause damage to structures and systems including damage and contamination of potable water systems and septic systems, issuance of an "evacuation warning" actually implemented by the Monterey County Sheriff's Office, loss of electrical service and therefore refrigeration failure with potential to result in spread of pathogenic bacteria, or duration of the evacuation over a long enough period of time to allow for such deterioration of sanitary systems and/or food supplies to occur.

B. ESTABLISH MISSION OBJECTIVESAfter emergency conditions subside, the mission objective for the Damage Assessment Teams will be to provide residents and businesses with recovery assistance and to aid in re-evaluating the previously posted placards when requested.

C. REPORTING AND PUBLIC ANNOUNCEMENTThe Damage Assessment Unit will refer all media contacts to the Public Information Section. The Re-entry Team, PG&E and AT&T will complete their respective sections of the Damage Assessment Report and convey this information to the Planning & Intelligence Section Chief. Once all parties are satisfied that health and safety issues have been met, a re-entry announcement can be made to the public by the Public Information Officer.

V. AGENCY CONTACTSHazard assessment needs to be done by individuals who have the appropriate technical knowledge and experience. Names and contact information selected to participate and fulfill this function during an emergency are as follows (Bold indicates primary team, others are backup):

AGENCY INDIVIDUAL FIELD OFFICE PHONE CELL PHONEBuilding Services (Primary) Mike Wold Building 831-883-7551 831-901-8890Building Services (Primary) Karen Riley-Olms Grading 831-755-5132 831-901-8928Building Services Patrick Maris Building 831-883-7547 831-901-8929Building Services Joshua Bowling Grading 831-755-5238 831-901-8887Environmental Health Division (Primary) John Ramirez Health 831-755-4542 831-212-9353

5


AGENCY INDIVIDUAL FIELD OFFICE PHONE CELL PHONEEnvironmental Health Division Richard LeWarne Health 831-755-4544 831-212-9374

Public Works Richard Sauerwein Roads 831-796-3071 805-766-4352

6


This page intentionally left blank.

7


Chapter Eleven: TRAINING

T R A I N I N G & E X E R C I S E S

I. PURPOSE This chapter outlines the training and exercises that will enhance preparedness of local government, response agencies, as well as communities and individuals. Training considerations have been grouped into four functional categories:

Emergency Management Training and Response Agency Training

Community Level Training

Individual or Group Preparedness Training

Exercises and Drills

II. AGENCIESThe following agencies and organizations represent the primary agencies and organizations in developing this chapter of the plan.


Regional CERT Committee American Red Cross SPCA

United Way Citizen Corps Instructor support from area-wide response

agencies

.III. TRAINING SCOPE AND PROGRAMS

A. EMERGENCY MANAGEMENT AND RESPONSE AGENCY TRAINING 1. ICS/SEMS/NIMS: All personnel that may potentially participate in responding to emergencies in the Operational Area, the County EOC or Department Operations Centers must maintain minimum training competencies. Training standards will be according to the established Monterey County Emergency Operations Plan (EOP) standardized curriculum, and meet NIMS compliance guidelines. Response agencies operating at the Incident or field level will adhere to their agency’s established training standards.

2. Operational Area (OA) EOC Staff and Section Training: In addition to completing the required NIMS compliance training, EOC staff is expected to have completed the training requirements outlined in the county’s EOC training syllabus. This training includes section specific training based on the SEMS G611 Emergency Operations Center Course.

Operational Area EOC Syllabus Course Definitions are:


a. ICS 100, Introduction to the Incident Command System, introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the Incident Command System. It also explains the relationship between ICS and the National Incident Management System (NIMS).

b. ICS 200, ICS for Single Resources and Initial Action Incidents, is designed to enable personnel to operate efficiently during an incident or event within the Incident Command System (ICS).

c. IS 700 introduces NIMS (National Incident Management System) and explains the purpose, principles, key components and benefits of NIMS. The course also contains "Planning Activity" screens giving you an opportunity to complete some planning tasks during this course. The planning activity screens are printable so that you can use them after you complete the course.

d. IS 800 a introduces the NRF (National Response Framework). It is intended to familiarize Tribal, State, local and private sector emergency management professionals to the National Response Framework and provides insight into how response efforts fit into the national strategy.

e. SEMS G611, The Standardized Emergency Management System (EOC) course provides participants with the necessary background to function in EOCs at all SEMS levels using the five functions specified in the SEMS regulation. This course is currently not available online, and is presented as a facilitated course.

f. ICS 300 – Intermediate ICS/SEMS/NIMS training.*

g. Advanced ICS/SEMS/NIMS training.** Specific Training Courses have not been identified at the State or Federal level and should be

considered a future requirement.

B. COMMUNITY EMERGENCY RESPONSE TEAMS1. The Community Emergency Response Team (CERT) concept is the primary training program to deliver preparedness and response training to organized community groups. The Community Emergency Response Team program educates people about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations. Using the training learned in the classroom and during exercises, CERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help. CERT members also are able to support emergency response agencies by serving as an organized local resource which can be utilized by an incident commander.

2. Monterey County has identified two inter-related goals in supporting the CERT program:

a. Support the Regional CERT Committee and municipal (city) CERT programs.

2

T R A I N I N G

b. Assist in developing CERT programs in the unincorporated county areas.

3. CERT Training Overview

a. IS- 317, “Introduction to Community Emergency Response Teams", is an online independent study course that serves as an introduction to CERT for those wanting to complete training or as a refresher for current team members. It has six modules with topics that include an Introduction to CERT, Fire Safety, Hazardous Material and Terrorist Incidents, Disaster Medical Operations, and Search and Rescue. It takes between six and eight hours to complete the course. Those successfully finishing it will receive a certification of completion.

b. The IS-317 can be taken by anyone interested in CERT. However, to become a CERT volunteer, one must complete the classroom training offered via the standardized basic CERT course utilized by the Regional CERT Committee. This program is approximately 20 hours under the current Citizen Corps curriculum.

c. Additional courses and exercises may be delivered locally or through a regional resource. These programs are intended to enhance or maintain CERT training levels.

C. COMMUNITY LEVEL TRAINING1. The American Red Cross offers the following training for individuals and groups:

a. Community Disaster Education Presentations are offered to community and neighborhood groups and agencies. They entail a 20 minute PowerPoint presentation detailing three steps to take to be prepared for a disaster: making a plan, building a kit and getting trained. The presentation is supplemented with handouts including a disaster kit checklist, food and water guidelines for emergencies, and hazard specific preparation guidelines. The presentation and supplemental handouts can be tailored to specific audiences including special needs, the elderly and families with small children. Presentations are available by request.

b. Volunteer Training- in the areas of Sheltering and Disaster Feeding. These courses are provided to volunteers wanting to serve with the Red Cross in disaster response.

c. American Red Cross First Aid, CPR and Automated External Defibrillator (AED) Courses may also be requested through local chapters.

2. SPCA for Monterey County offers presentations and information packets for disaster preparedness.

a. Disaster Preparedness for People & Pets- A no-cost, interactive presentation providing useful information and tips on how to get started with your own disaster preparedness plans, assembling personalized disaster preparedness kits, resource lists and the reasons why people need to be prepared for disasters. Special emphasis is placed on disaster preparedness for pets and livestock to help prevent injuries or loss of life and valuable information to help insure pet safety post-disaster.

3


b. Information flyers and checklists: Handouts or downloads which are available in English and Spanish which cover preparedness, disaster kits, and animal sheltering information to include area hotels that accept pets.

3. National Weather Service (NWS) – Storm Spotter Course, a structured course designed to teach volunteers how to recognize and provide timely and accurate reports of severe weather to the National Weather Service.

D. PREPAREDNESS EXERCISES AND DRILLS 1. Exercises: In addition to conducting the Mountain King 2008 Tabletop Exercise (TTX), OES will conduct or support additional seminars, TTX or operational exercises to help identify areas of the Plan that require revision, enhancement, or additional detail. Exercises will also help identify additional resources, training or equipment that is necessary to improve the capabilities of response personnel, agencies and communities. The Homeland Security Exercise and Evaluation Program (HSEEP) format will be utilized to plan, develop and execute exercises.

2. Drills: OES and stakeholder response agencies or organizations will conduct or support coordinated activities used to test a single specific operation or procedure contained in this plan.

a. Planned drills may include activities to test evacuation notification procedures, resource deployment, requests for mutual aid, shelter or evacuation point activation. These drills will be coordinated by the responsible agency or agencies, with the resulting outcomes submitted to OES.

b. OES coordinated drills will include the Big Sur, Cachagua, and/or CERT teams from other unincorporated areas for the purposes of certification. At a minimum these drills will include: Alert Mobilization Incident Command Integration Staging or Resource Tasking Demobilization and Documentation

E. TRAINING CONTACTS

County OES Phil Yenovkian 831-796-1904 [email protected]

ARC - Carmel Renate Rudolph 831-624-6921 [email protected]

ARC - Mont/SanBenito Lynda Maguet 831-424-4824 [email protected]

Citizen Corps / CERT Wendy Walsh 831-656-2197 [email protected]

SPCA Lisa Hoefler 831-373-2631 [email protected]

NWS Storm Spotter Matt Mehle 831-656-1710 [email protected]

4

mailto:[email protected]




T R A I N I N G

F. TRAINING RESOURCES

ICS/NIMS Courses: http://training.fema.gov/IS/crslist.asp

Citizen Corps CERT: https://www.citizencorps.gov/cert/training_mat.shtm

NWS Storm Spotter: http://www.wrh.noaa.gov/mtr/spotter.php

SPCA: http://www.spcamc.org/

American Red Cross: http://www.redcross.org/services/hss/courses

5

http://www.redcross.org/services/hss/courses

http://www.spcamc.org/

http://www.wrh.noaa.gov/mtr/spotter.php

http://training.fema.gov/IS/crslist.asp



6


Chapter Twelve: PUBLIC ALERT, EDUCATION, AND INFORMATION

P U B L I C A L E R T I N G A N D WA R N I N G

I. OVERVIEW Public information is a critical element of any emergency response situation. In rural-self reliant communities such as found in the planning area, an area with the potential for major emergencies and resultant isolation and/or evacuation, the need for a viable effective public information effort is greatly increased.

During any emergency situation, the general public will demand information on the status of the emergency situation, and instructions on proper survival and/or response actions. In addition, the media will require information about the emergency. In most cases, the local media, particularly radio, will perform an essential role in providing emergency instructions and status information to the community. However, in the instance of a major emergency in the planning area, reception will be limited, and notification by the media may not be timely or effective. Depending on the severity of the emergency, telephone, cellular telephone, and electrical power may be sporadic or impossible. It is imperative that an on-scene Public Information Officer and/or EOC Public Information Officer, when the EOC is activated, be established to coordinate public information dissemination and communicate with local residents through all possible means.

The potential for devastating land/mudslides during the Winter Storm season of 2008-2009 in the post burn areas in Monterey County requires additional efforts in Public Alerting, Education and Information. These efforts are essential due to the unpredictable nature of the threat and the unique character and remote location of the affected areas. Prior to a weather event that may impact the burn area, Monterey County and its emergency partners should:

Inform and Educate Monterey County residents and public safety partners of the potential dangers

Sensitize residents to the serious nature of the threat Disseminate public safety and awareness information in both traditional and

nontraditional avenues Evaluate and be prepared to use all avenues of alerting community when a potential for danger

exists


II. AWARENESSEDUCATION AND INFORMATION

1. Community Meetings:In September 2008 the Supervisors representing the three primary impacted communities of the Burn Area hosted community meetings in Carmel Valley/Cachugua, Big Sur, and Arroyo Seco. The purpose of these meetings was to provide residents information about the after effects of the fire, potential future dangers and safety measures residents should be aware of. The primary focus of the meeting was on the State Environmental Assessment Team Report, and its analysis of the impacts to these communities from Winter Storms. Supporting information and discussion was provided by:

The National Weather Service Office of Emergency Services (OES) The Water Resource Agency

The Sheriff’s Office The American Red Cross (ARC) The Society for the Prevention of Cruelty to

Animals (SPCA)

The community meetings reached an audience of around 250 to 300 combined. One meeting was videotaped for presentation on the Monterey County Government Channel.

2. 2008 Winter Storm ConferenceThe annual Winter Storm Conference was hosted by OES on October 22, 2008. This year the target audience was expanded beyond the normal first responder agencies to include and interested agencies, citizens groups and media representatives.

The focus of the conference was on the 2008-09 Winter Forecast and key agencies preparations and response. Key presenters were:

The National Weather Service Pacific Gas & Electric AT&T Both Chapters of the ARC SPCA Monterey County Sheriff's Office

Citizen’s Corps and CERT Water Resources Agency Emergency Communications (9-1-1) Planning Department County OES

The presentation was taped for presentation on the Government Channel 28 and is scheduled to air frequently throughout the winter storm season.

3. Web PagesIn conjunction with the Monterey County Information Technology Webmaster, the County Communication Coordinator launched a Winter Storm Preparedness web page, http://www.co.monterey.ca.us/PR_Current/Storms/default.htm, also availably directly from a link on the County home web page, http://www.co.monterey.ca.us/. This page focuses on Winter Storm Preparedness Information particularly applicable to potential winter storm victims in the vicinity of the burn areas.

http://www.co.monterey.ca.us/

http://www.co.monterey.ca.us/PR_Current/Storms/default.htm

P U B L I C A L E R T S , E D U C A T I O N , A N D I N F O R M A T I O N

This web page is in addition to and compliments the Monterey County OES Preparedness Web-site, http://www.co.monterey.ca.us/oes/Preparedness.htm, which provides a broader perspective.

The County’s home page also includes links to the weather forecasting of the National Weather Service, the USDA Forest Service Burned Area Emergency Response (BEAR) report, and the State Environmental Assessment Team (SEAT) report.

4. SEAT and BAER Report PostingThe BAER and SEAT reports are critical documents and the evaluation of individual resident and community risk. As a result they have been made accessible to the public through a number of different channels.

Linked to downloadable files from the County Home Page Printed copies available at Monterey County Branch Library, Hwy 1 at Ripplewood Resort;

Big Sur; and Monterey County Branch Library, 65 W. Carmel Valley Road, Carmel Valley; and Monterey County Branch Library, 315 El Camino Real, Greenfield.

Briefed at community meetings Referenced in a letter to Owner/Occupants affected by the Burn Area

Critical to comprehending the impact of the Basin Complex and Indians Fires on the environment and the risk to life and property are the USDA Forest Service Burned Area Emergency Response (BEAR) report, and the State Environmental Assessment Team (SEAT) report. The BAER Assessment describes the effects of the fires on the land, post-fire threats of concern such as flooding and debris flows, and the emergency treatments planned for National Forest lands to address these threats.

The SEAT reports focus is off the federal lands/ The principal concern with the Basin Complex and Indians Fire is loss of human life and property due to an increase in the potential for in-channel floods, hyperconcentrated floods, debris torrents, mudslides and debris flows. Houses and communities near or within stream channels near Big Sur, Tassajara Hot Springs, Arroyo Seco, Carmel Valley Coleman Canyon, and Piney Creek have been specifically identified where significant in-channel floods, hyperconcentrated floods, debris torrents, mudslides, rock fall, and debris flows are possible. In addition, possible loss of life resulting from localized debris sliding, debris flows, and sediment-laden floods onto individual homes beyond the areas described previously is also possible. This report provides approximate locations of risk for human life and property

5. Residence LetterTo broaden the outreach initiated with the Community Meetings referenced above, a letter was forwarded by the Office of Emergency Services on November 21st, 2008 to all known addresses of Owner/Occupants affected by the burn area to advise them of information, resources, and contacts available during the upcoming winter season. This letter was mailed to more than 1100 addresses. (See Appendix Q: Text of Advisory Letter).

6. Sign PostingIn anticipation of heavy rains and consistent with recommendations made in BAER and SEAT reports, warning signs have been installed on certain roads. This is a collaborative effort

3

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_Q_Text_of_Advisory_%20Letter.doc

http://www.co.monterey.ca.us/oes/Preparedness.htm


involving California State Parks, the USFS, and the County of Monterey. Signs state "Entering Burn Area Stay on Road", "Falling Debris and Rock", or "Flash Flood Area". Location of signs are Tassajara Road, Indians Road, Nacimiento-Ferguson Rd, Miller's Canyon Rd, Church Road, and Pico Blanco Road. Additional signs can be produced and placed as needed. The County Public Works Department and CalTrans have changeable message signs that are also available for use as needed.

7. Media OutreachLocal residents indicate that KUSP (88.9) KTOM (1380 AM) and KGO (810 AM) are the most reliable and clearly received radio stations in the planning area. KUSP (88.9) specifically is broadly listened to in the Big Sur area. These commercial radio stations are excellent vehicles for communicating time-sensitive information to the community. However, in the instance of a major emergency within the Region, even these radio stations may not be available in the planning area.

Despite some limitations, the media is still a key component in penetrating the public awareness of the threat, both before and during a winter storm event. Monterey County is taking a proactive approach to increase public awareness regarding the expectations of mudslides and landslides in the affected areas. The Media Emergency Preparedness Collaboration is an effort to get input from key media with penetration into the affected areas on how weather alerts could be more quickly distributed, and how to sensitize the public to taking precautionary action earlier on.

This collaboration will be an ongoing process between key media agencies, the County Communication Coordinator and OES. During major events when the EOC is activated, the Public Information Section will be the key county contact with the media.

A preliminary meeting of the Media Emergency Preparedness Collaboration was initiated by the Communications Coordinator on November 14th, 2008. Key participants were:

County Communications Coordinator Office of Emergency Services News Director KSBW-TV

News Director, KSMS-TV (Spanish Language) General Manager & Talk and Information

Producer, KUSP radio

The goals of the media partners in emergency preparedness are:

Sensitizing the public to take weather “watch” alerts more seriously by airing media stories and public awareness information.

Collaborate to translate alert messages into Spanish language. Receive TENS messages so media can alert community to the issue. Improve internal communications with National Weather Service Do "breaking news story" interruptions of regular programming when serious

emergencies exist.

Media Partners have identified means they believe would improve information flow regarding emergency alerts with the County in the following ways:

4


Having immediately accessible contact when weather alert “watch” is given without waiting for EOC activation. (EOC would not normally activate based on a Weather Watch.)

Have County respond to the media ASAP regarding weather reports and alerts as a follow through to having the media work towards sensitizing community and increasing awareness.

A better 2-way system for media to have answers quickly addressed early on in a disaster, immediately prior to an alert or just after.

The County Communications Coordinator has taken these media recommendations for evaluations and possible action.

III. WARNING AND ALERTING SYSTEMSWarning is the process of alerting the general public to the threat of imminent extraordinary danger. Success in saving lives and protecting property is dependent upon the timely dissemination of warning and emergency information to persons in threatened areas. Depending upon the nature of the threat and the population group at risk, warning can originate at any level of government. This enclosure identifies those systems and methods in place or available to local governments, within the operational area, for the purpose of issuing public warnings and instructions.

It is important to note that the communities affected by the burn are some of the most remote and communications challenged in the County. Multiple means of alerting may be required to achieve effective penetration of the threatened areas. Public alerting and warning systems include:

The Emergency Alert System (EAS) The Emergency Digital Information

System National Weather Service Radio

Telephone Emergency Notification System Neighborhood and Community Networks

Media Signage

Prior to the establishment of Incident Command or the activation of the EOC, public safety officials should consider all available means to alert the public to a pending threat. Once an IC is in place and/or the EOC is activated this duty can be delegated to their respective Public Information Officers. In addition, the need to communicate emergency information to campers and area visitors should not be overlooked.

A. EASThe Emergency Alert System (EAS) is a network of public and private broadcast stations and interconnecting facilities that are authorized by the Federal Communications Commission (FCC) to operate in a controlled manner during a war, state of public peril or disaster, or other national emergency.

The system is designed to provide the President and federal government with a method of emergency communications with the general public. EAS may be used, and is used within Monterey County, on a voluntary basis during day-to-day situations that pose a threat to the safety of life and property.

Priority for EAS use is as follows:

5


Presidential messages. Local area programming. State programming. National programming and news.

Currently, Monterey County uses a commercial broadcast facility, located in Monterey County - Radio KTOM FM 92.7Mhz as the central point of information dissemination under the EAS format. Local government access to the EAS in emergencies is coordinated through the County Office of Emergency Services.

EAS messages can be initiated by San Benito/Santa Cruz/Monterey OES, the local CHP and the National Weather Service

EAS operating procedures are addressed in detail in Appendix 1 – Emergency Alert System (EAS) of the EOC Standard Operating Procedures (SOP).

B. EDISThe Emergency Digital Information Service (EDIS) is California's method for "emergency public information:" the critical tasks of alerting, informing, and reassuring the public. It can be text, image or sound. EDIS is an advanced tool that enables local, state, federal, and allied agencies to distribute public information instantly to the public, emergency response activities, and the media. EDIS is a service of California Emergency Management Agency in partnership with private, local, state, and federal organizations.

The purpose of EDIS is to alert, inform, and reassure the public about current or foreseen threats to public safety. Any bulletin that serves those purposes is appropriate for distribution on EDIS, provided that it is: clear, concise, timely, accurate, correctly prioritized, and targeted to the affected geographic area.

The National Weather Service (NWS) uses the EDIS to transmit Advisories, Watches and Warning to the public. County OES is pending an authorization to post EDIS messages.

An EDIS subscription is recommended for every citizen who has a pager, internet, email or a cell phone. It is a free service. Subscribe to receive EDIS messages on e-mail or via a wireless device by using EDIS-BY-EMAIL.NET ( www.edis-by-email.net ).

C. WEATHER RADIOThe 24/7 weather broadcast for Monterey County is transmitted from Mount Umunhum on 162.55MHz and rebroadcast on a temporary basis in the Big Sur area, on 162.475 MHz. The temporary Big Sur transmission will be available through at least May 15, 2009 while a permanent solution is being pursued. This broadcast contains voice weather warnings, forecasts, observations and coded weather alerts. It is the quickest and most effective way to receive weather information and is highly recommended for all individual residences and businesses that can receive the signal. Unfortunately, portions of the burn-affected area cannot receive the signal. For coverage information contact the NWS' Monterey area coordinator, Tom Evans at 831-656 1710.

6

http://www.edis-by-email.net/

http://www.co.monterey.ca.us/oes/EOP/EOC_SOP/Annex_C-COMMUNICATIONS-Appendixes.doc

http://www.co.monterey.ca.us/oes/EOP/EOC_SOP/Annex_C-COMMUNICATIONS-Appendixes.doc


D. TENSThe Emergency Communication Center maintains and operates the Telephone Emergency Notification System (TENS) and policies, procedures and protocols are under development.

TENS is a system that can:

Transmit a voice emergency message to every telephone in the 9-1-1 databases. Eventually transmit to registered cell phones.

County OES and 9-1-1 are working to launch an early cell phone registration program for contacts in the affected area to reach notifications systems in place within those communities more quickly and to and increase penetration of alerting effort.

The TENS System would not normally be used to make weather notifications. Due to the dangers to the burn areas from winter storm impacts, the TENS System will be used to notify residents when the National Weather Service issues a Flood WATCH that includes burn area communities. These communities will need to establish local plans based on a Watch message. (see Appendix R: Flood Watch Dissemination Plan).

Testing of the TENS system suggests more emphasis should be placed on the WATCH alert, as even timely dissemination of WARNING messages may not reach residents in enough time to take appropriate action. By its definition, a WARNING means the emergency is happening or imminent.

The TENS system is available now to public safety officials for public notification of emergency situations by contacting the 9-1-1 supervisor.

E. NEIGHBORHOOD & COMMUNITYAdvocate the establishment of local area public networks. Contact and Neighborhood and Community network and personal contact for:

"Door-to-Door" notification by word-of-mouth Leaflets distributed by volunteers "Telephone Tree" Systems Activate CERT organizations

F. PIO OPERATIONS Public Information "Hotlines" answered by dedicated Public

Information Officers Recorded messages on dedicated telephone lines Posted bulletins Official informational signs posted adjacent to main highways

(Example: Road closure information) Town meetings or other open forums Use of established enclave or infrastructure notification

systems G. MEDIA

Coordinate media contacts through the Monterey Communications Coordinator for:

7

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_R_Flood_Watch_Dissemination_Plan.doc


Local/Monterey Peninsula commercial radio and television stations whose signals can be received in the area.

Regional commercial radio stations whose signals reach the stricken area, if local stations are off the air.

Television stations (including cable and satellite). Newspapers, if the situation can accept delays in promulgation of information.

H. SIGNAGEApplicable agencies such as the US Forest Service and County Public Works should post signage as advocated in the BAER and SEAT Reports.

I. ON SITE SAFETY OFFICIALS Use of loudhailer by public safety representatives. Make door to door notifications

IV. POTENTIAL PROBLEMSA. WEAK LINKS

Telecommunications are composed of many subsystems, each interconnected and interdependent. A radio network, for example, may use a combination of telephone lines, microwave circuits, satellite interfaces, underground and overhead cables and secondary radio paths.

The failure of any one link in this electronic “chain” can effectively disable a large portion of the system.

B. OVERLOADINGCommunication systems may be overloaded or even rendered inoperable in an emergency. Telephone communications may be overloaded by calls within or into affected areas. The situation may be further complicated by physical damage to equipment, loss of electrical power and subsequent failure of some auxiliary sources.

C. LOSS OF POWERLoss of emergency power has been the primary cause of communications failure in past disasters. Poor installations and poor generator maintenance contribute to a high failure rate. Scarcity of diesel and gasoline, which are primary fuels for backup generators, may limit the viability of surviving communication sites.

V. PUBLIC INFORMATION ACTION PLANA. POLICIES

The fundamental public information policy during an emergency in the planning area will be to provide timely, accurate, and viable public information to the residents in support of the goals and objectives of the Incident Commander.

8


B. PROCEDURESThe procedures utilized in accomplishment of the public information mission will be consistent with those of the Incident Command System (ICS) and the Standardized Emergency Management System, and the Monterey County Emergency Operations Plan.

Emergency public information to both the general public and the media will only be provided through the Public Information Section of the County EOC when activated or the Incident Commander will release information based on the facts of the incident. The Incident Commander may elect to delegate this authority to a field level Public Information Officer (PIO). All other individuals working at either the field response level or the EOC will refer inquiries from the media or general public to the Public Information Section or the Incident Commander.

C. ACTION Outlined below are actions, which should be taken by the Incident Commander and the Public Information Officer during any emergency situation.

D. INCIDENT COMMANDER Activate the Public Information Officer function and staff it with an

experienced person. If not already established by local doctrine, delineate the scope of

authority of the Public Information Officer, and delegate specific functions and responsibilities to the incumbent.

Ensure that the Public Information Officer speaks for the Incident Commander, and that all information to be released is cleared by the Lead Public Information knowledgeable of local requirements and the local area.

Ensure that the Public Information Officer has access to all levels with the Incident Command organization and is included in all briefings.

E. INCIDENT COMMANDER AND PUBLIC INFORMATION OFFICER Together, establish specific public information goals and objectives relating to the emergency

situation at hand, and any anticipated future consequences resulting thereof.F. PUBLIC INFORMATION OFFICER Establish contact with the Monterey County Operational Area Public

Information Officer. Establish contact with any agency Public Information Officers activated

for this emergency situation. (Examples may include CALTRANS, American Red Cross, etc.)

Ensure that all information to be released is clear, concise, confirmed, current, and approved by the appropriate authority before release to the media/public. Ensure that the release of all information is coordinated with all applicable agencies.

9

http://www.co.monterey.ca.us/oes/EOP/default.htm


Ensure official spokespersons are thoroughly briefed about all aspects of the emergency situation.

Do not release unconfirmed information or speculate on the extent of the emergency.

Assess operational requirements and obtain sufficient resources to effectively manage incoming media/public calls.

Request external/additional resources from the Operational Area Emergency Operations Center when required.

Periodically brief the Incident Commander. Keep the Incident Commander and Chain-of-Command informed.

Maintain a log and document all information, instructions and advice released to the media/public.

Coordinate with private response agencies (i.e., American Red Cross, Salvation Army, etc.) and utility companies so that mutual needs may be fulfilled during emergencies.

Ensure response personnel are aware of the need to promptly inform the Incident Commander of all actions taken during emergencies and the necessity of referring media queries to the cognizant official for unified and standardized response.

Conduct or coordinate media interviews as appropriate.G. POST INCIDENT REVIEW

In most emergency or disaster situations, the Incident Commander and/or the Monterey County Office of Emergency Services will hold a Post Incident Review (PIR) for all involved response elements. The Public Information Officer will ensure the PIO Section attends the review. Due to the nature of the public information effort, it is strongly recommended that the Public Information Officer conduct his/her own PIR with all members of the Public Information Section following demobilization and prior to the overall event PIR. The inclusion of operational area Public Information Officers in the section critique should be considered.

10


Chapter Thirteen: RESOURCE STAGING

P E R S O N N E L , E Q U I P M E N T & S U P P L I E S

I. RESOURCE STAGING The purpose of this chapter is to define Resources Staging in preparation for winter storms.

Resources such as vehicles, trucks, heavy equipment, medical equipment and personnel, other personnel, sand and sandbags, communication vans, potable water, Regional, State and Federal resources, fuel (propane, gas, diesel), generators, emergency response vehicles and shelter vehicles, radio caches, ambulances, livestock trailers, U.S. Mail, helicopter landing zones have been identified as resources that may be needed to respond to a severe winter storm event.

Specific actions that are expected to be completed to enhance the ability of public and private agencies to respond to a winter storm emergency are identified below.

II. SCOPEThe Stakeholder agencies listed below in Section III, have identified specific resources that are the functional sub-components of Resource Staging for this Winter Storm Plan.

III. AGENCIESThe following agencies and organizations represent the primary agencies and organizations in developing this chapter of the plan.

Caltrans California State Parks California Highway Patrol California Office of Emergency Services American Red Cross - Carmel and

Monterey/San Benito Chapters

Monterey County SPCA Monterey County Sheriffs Office County Public Works Monterey County Office of Emergency

Services

IV. STAKEHOLDER AGENCY PLANS FOR RESOURCE STAGINGA. CALTRANS

Caltrans has a proven history of responding to emergencies that affect road conditions. Caltrans routinely responds to a wide variety of emergencies such: storms, slides, slip-outs, floods, traffic accidents, fires, hazardous material spills. Caltrans has a protocol and a system in place that gives the managers the autonomy and authority to call in additional resources as needed. It is not uncommon for Caltrans maintenance forces to borrow and loan resources from


surrounding areas for routine or emergency work. These resources can come from either the north or the south of Big Sur.

Deploying additional resources to the Big Sur area will start with a trigger point that hasn’t been finalized at this time. The trigger point could be a 72 hour weather forecast that indicates a storm or a series of storm systems that are capable of producing enough precipitation to cause concern. When the trigger point has been met, the Big Sur Maintenance Supervisor or the Region Manager or the Area Superintendent will recognize the need for additional resources. The extent of the additional resources will depend on factors on the ground. The Manager, the Area Superintendent and the Big Sur Maintenance Supervisor or others will concur of what resources are needed now and in the future and where the resources will be deployed to.

Caltrans District 5 Maintenance / North Region / Big Sur Organizational Chart

District Director – Richard Krumholz Deputy District Director of Maintenance and Operations – Steve Price North Region Manager – Reed Russell Area Superintendent – Dennis DeGroodt Big Sur Area Supervisor – Vernon Sweeney Area Leadworker Local Maintenance Employees or crews Disaster Liaison – Ron Belben

It’s important for all agencies involved in this winter plan to know of the hazards that can occur on the highway from rock fall, road washouts, mud and debris slides. During daylight hours most of these road hazards can be seen and motorists have enough time to react to the hazard. During darkness the hazards are not visible. This is especially important with road washouts. For these reasons, Caltrans field maintenance personnel in the Big Sur/Willow Springs area do not storm patrol during the hours of darkness, they work on the highway from dawn to dusk. Caltrans will respond and put up road closed signs at specific locations during inclement weather and during the hours of darkness when advised by the California Highway Patrol.

1. Big Sur Maintenance Crew OverviewBig Sur Maintenance is responsible for the maintenance of State Highway 001 from Post Mile 32.25 in the south to Post Mile 63.03 in the north. The Big Sur Maintenance Crew has the resources listed in the outline below A thru C.

A. Personnel attached and associated to the Big Sur Maintenance Station

5 maintenance employees permanently on duty at the Big Sur Maintenance Station

North Region Manager - Reed Russell. North Region includes, Monterey County, San Benito County, and North San Luis Obispo County.

Area Superintendent - Dennis DeGroodt. Area includes Salinas, Monterey, Big Sur, Willow Springs areas.

TMC (dispatch center in San Luis Obispo) normal hours of operation are 0600-1800

R E S O U R C E S T A G I N G

B. Standard Equipment in the Big Sur Maintenance Station

10 yard dump body Truck with plow Cargo Body Truck with plow 2 Front End Loaders 2 ½ c.y. Grader-6 wheel with plow Utility Body with plow Equipment Trailer Changeable Message Sign (CMS)

C. Materials in the Big Sur Maintenance Station

Base Rock Asphalt Mix Various sizes of culvert pipe Road Signs, posts and barricades Various types of fencing Guardrail sections and posts Sand

2. Willow Springs Maintenance Crew OverviewWillow Springs Maintenance is mentioned in this document because of its close proximity and similarity of work and risks that are associated with the Big Sur Maintenance Crew. Willow Springs Maintenance Station is 36 miles south of Big Sur near Gorda.

Willow Springs area of responsibility is:

State Highway 001 San Luis Obispo County Post Mile 72.87 (Ragged Point Inn) to Monterey County Post Mile 32.25 which butts up to Big Sur Maintenance Stations southern boundary at Post Mile 32.25

Personnel attached and associated to the Willow Springs Maintenance Station

6 maintenance employees permanently on duty at the Willow Springs Maintenance

North Region Manager - Reed Russell. North Region includes, Monterey County, San Benito County, and North San Luis Obispo County.

Area Superintendent - Dennis DeGroodt. Area includes Salinas, Monterey, Big Sur, Willow Springs areas.

TMC (dispatch center in San Luis Obispo) normal hours of operation 0600-1800

Standard Equipment in the Willow Springs Maintenance Station

2 Dump Body Trucks with Plow Cargo Body Truck with plow 2 Front End Loaders 2 ½ c.y. Grader – Tandem Drive Utility Body with plow

3


Equipment Trailer

Materials in the Willow Springs Maintenance Station

Base Rock Asphalt Mix Various sizes of culvert pipe Road Signs, posts and barricades Various types of fencing Guardrail sections and posts Sand

3. Resource Staging AreasThe specific areas for staging the additional resources hasn’t been determined yet, but the Big Sur Maintenance Station at the Multi Agency Facility (MAF) is our normal centralized location and will be the staging point unless it’s unavailable. The Naval Facility at Point Sur is a possible location in the north if the Big Sur Maintenance Station at the (MAF) is unavailable. Willow Springs Maintenance, near Gorda is 36 miles to the south of Big Sur and could be the staging area south of Big Sur

In addition to the Big Sur Maintenance Station, Caltrans District 5 North Region has maintenance stations located in Willow Springs, Monterey, Salinas, Santa Cruz, Hollister, King City, Shandon, Cambria and Templeton. Each of these maintenance stations is staffed and equipped with enough personnel and equipment to maintain the State highways in their respective areas. But it’s not uncommon for the maintenance stations to loan and borrow personnel and equipment to other maintenance stations when needed for normal work and for emergencies.

A portable document file (PDF) Map of North Region District 5 is located at:

http://www.dot.ca.gov/hq/row/wireless/maint/D5_North_region.pdf

4. Additional Resources AvailableThe additional resources Caltrans has available to deploy is listed below in a). thru c). The deployment will depend on the specific trigger point and the severity of conditions anticipated and already on the ground. The resource deployment may be a gradual increase or it may increase rapidly, depending on the current conditions and resources already on the ground. Certain segments may be deployed, while other segments stay on standby.

a. Additional Personnel Available Beginning 12/01/08 one additional maintenance employee on rotation will

be added to the Big Sur Maintenance Station During storms at least one more additional maintenance employee will be

deployed to the Big Sur Maintenance Station If more maintenance employees are needed, Caltrans has a current callout

list of employees from surrounding areas that can be deployed if necessary Caltrans Disaster Liaison deploys to the Incident Command Post (ICP)

4

http://www.dot.ca.gov/hq/row/wireless/maint/D5_North_region.pdf%0D


Caltrans Traffic Management Center (TMC) dispatch will be kept open 24/7

Caltrans Maintenance Design (Caltrans engineers) are available to call private contractors with equipment such as cranes, loaders, trucks and operators

Caltrans Headquarters Structures Maintenance (Caltrans bridge engineers) provide advice on structure integrity, and can order temporary structures

(Acro bridge) to be installed if permanent structures are damaged.

b. Additional Equipment Available Additional Caltrans equipment such as trucks, loaders, backhoes, culvert

cleaners, with operators can be brought in from surrounding areas, either north or south of Big Sur as needed. The additional equipment and the equipment routinely used in Big Sur may be staged at locations identified as staging areas, but that has yet to be determined.

Additional equipment can be rented or brought in from other Caltrans districts through our Equipment Coordinator if needed

Additional trailer mounted changeable message signs (CMS) Crane with clam-shell bucket may be staged but that location has yet to be

determined. OASIS Trailer (not in the area but available to deploy with a task order from

OES or a Caltrans Deputy Director) Operational Area Satellite Information System (OASIS) Mobile Command Post Trailer / Owned jointly by Cal-EMA and

Caltrans, manned with Caltrans personnel. Private contractors with equipment and personnel can be called by Caltrans

Maintenance Design (Caltrans engineers)

c. Additional Materials Available K Rail (available from surrounding areas) Culvert Pipe (available from surrounding areas) Sand and bags Rock of various sizes

B. CALIFORNIA STATE PARKSCalifornia State Parks located within the Big Sur area offers opportunities for resource staging locations. These locations are:

1. Multi-Agency Facility – Big Sur StationLocated at mile marker 46.4 (1/4 mile south of the entrance to Pfeiffer Big Sur State Park) is jointly operated by California State Parks, Cal-Trans, and the U.S. Forest Service. This facility has served as the Incident Command Post during events in the Big Sur area over the years. The facility has a generator which becomes operational during times of power interruptions (manual start). The conference room has been wired to accommodate additional phone and data lines during times of increased need. This area is well suited to stage mobile communications units. This site may be used to stage equipment and supplies during extended road closures. The Pine Ridge parking lot could serve as an area for staging mobile sleeping units or other larger

5


vehicle and equipment needs. Approximately 1.5 miles south along highway 1 on the West side is the Post Ranch which was used as a helicopter landing zone during the Basin Complex incident in the summer of 2008.

2. Pt Sur Naval Facility Located at mile marker 54.1 ( 2.9 miles north of the entrance to Andrew Molera State Park and 1.9 miles south of the Little Sur River) is owned by California State Parks. This area was previously developed with numerous roads and buildings and can serve as a staging area for equipment, supplies, and also has adequate open space for helicopter landing zone. While many of the buildings are not suitable for use the service roads and developed areas can be used for a variety of purposes and can handle larger types of equipment. This area was utilized as the decontamination area for the Basin Complex incident during the summer of 2008. Electric service was active to the facility as recently as 2007. This area has also been identified as a possible location for temporary storage of storm debris. All areas in Pt. Sur need to be approved prior to use as sensitive plants and endangered species have been identified on the site. Appendix V: Naval Facility-Pt. Sur is a site map for this location.

C. MONTEREY COUNTY PUBLIC WORKS DEPARTMENTThe County Public Works Department provides sand and sandbags for public distribution in unincorporated areas. Information regarding sand and sandbag distribution locations are included as appendices E & F to this plan.

The County Public Works Department has compiled a list of heavy construction equipment and vehicles, including those belonging to the County Parks Department and Water Resources Agency, that may be used to combat flooding and debris flows. This equipment is:

E03 P/U- 1T 38 M32 TRK TYPE CRANE 13-20 1E03B P/U- 1T IN BIT 1 N00 ROLLER/VIB/WALK-BEH 4F00 TRUCK- 12500-17999 2 N03 ROLLER/RUBBER TAND 2F01 TRUCK- 18000-25999 3 N04 ROLLER/PNUEM/13-19T 5F02 TRUCK- 26000-30499 5 N07 RLR/METAL WHL/TO 8T 3F42 DUMP TRK 5-6 CU YD 1 N09 COMPACTOR- TOWED 1F81 TRK- WATER 1K-2K GAL 7 N11 COMPACTOR- PORTABLE 2F83 TRK- WATER 3K--- GAL 3 N21 MOTORGRADER 25K LB 11G09 TRK TRACTOR 36K + LB 2 N41 LDR/FR END/WHL/LIGHT 4G87 DIST TRK 27.5-30.9K 1 N42 LDR/FR END WHEEL-MED 11J00 GENERATOR UP TO 10KW 16 N45 LDR/FR END TRACK/MED 1J01 GENERATOR 11-25 KW 2 N54 LDR/BACKHOE WHL/MED 7J02 GENERATOR 26-50 KW 4 N55 LDR/BACKHOE WHL/HVY 1J03 GENERATOR- 50+ KW 15 N60 DOZER/TRACK/LIGHT 2J04 WELDING MACHINE 10 N61 DOZER/TRACK/MEDIUM 2J14 AIR CPRSR 200-259CFM 6 N62 DOZER/TRACK/HEAVY 2J22 AIR CPRSR 100-169CFM 10 N70 SCRAPER/LOADER/TOWED 1J31 WATER PUMP- 1-6" 22 N85 HYD EXCAVATOR/WHEELD 2K02 TRLR/GP 6001-10000LB 14 N87 CONCRETE MIXER 7K04 TRLR/GP/12-20K 1 O00 TRACTOR/GP/SMALL 4K14 TRLR/IH/12-20K 8 O01 TRACTOR/GP/MEDIUM 10K15 TRLR/IH/20-30K 1 O03 TRACTOR/LCG/SMALL 7K17 TRLR/IH/40K-50K 5 O06 TRACTOR- W/BROOM 16K40 SEMI/HYD DUMP 0-20CY 4 P01 ALL TERRAIN VEH 3WHL 1K60 TRL- SPECIAL PURPOSE 5 P02 ALL TERRAIN VEH 4WHL 21

6

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_F_SANDBAG_DISTRIBUTION.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_E_SAND_STOCKPILES.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_V_Naval_Facility-Pt._Sur.pdf


M13 FORKLIFT 9-11K 1 T10 WATER TANK- PORTABLE 3M31 TRK TYPE CRANE 7-12T 1 U10 BLADE ATTACHMENT 4

Public Works heavy equipment is usually located at their maintenance yards (map included as Appendix S: Public-Works Maintenance Districts of this plan). Other than locations at Highway One and Carmel Valley Road and Highway One and Coast Road, Public Works does not intend to stage equipment outside of existing maintenance yards. Closest existing maintenance yards with response into high risk areas are at Salinas (for Big Sur) and Greenfield, and San Ardo (for Cachagua and Arroyo Seco). Equipment staged at Highway One locations will be that which is being used at the time for ongoing projects at those locations and will vary depending on the phase of each project. However, additional equipment may be moved to these locations if landslides are believed to be imminent to save transportation time.

Some roads within high-risk areas are, by agreement, the responsibility of Monterey County and some belong to the United States Forest Service. A list roads falling into either category is attached as Appendix M: USFS-Monterey County Road Maintenance Agreement .

In addition to equipment, an inventory of 40 K-rails are available from Public Works for deployment but will not be pre-staged outside of maintenance yards.

For emergencies the County may heavily rely on contractors to provide equipment, supplies, and other resources. The County maintains a Resource Directory for this purpose.

The Monterey County Department of Public Works will conduct storm patrols as necessary and feasible to determine the condition of roads that may provide critical access to threatened populations and resources. Storm patrols will be conducted only when it is safe for County personnel during daylight hours. If the EOC is activated, road condition reports will be provided to the Planning Section as one of several factors that are useful in determining the need for evacuation.

D. CALIFORNIA HIGHWAY PATROLBased on anticipated road closures and the potential for isolation, the California Highway Patrol may deploy up to three additional officers to affected communities so that public safety services and general support to the community may be maintained. Availability of additional officers will be affected by other activities Countywide and constant evaluation of conditions and priorities will be necessary.

E. MONTEREY COUNTY SHERIFFS OFFICEBased on anticipated road closures and the potential for isolation, the Monterey County Sheriff's Office may deploy up to six additional deputies to affected communities so that public safety services and general support to the community may be maintained. Availability of additional deputies will be affected by activities Countywide and constant evaluation of conditions and priorities will be necessary.

7


http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_S_Public-Works_Maintenance_Districts.pdf


F. STATE OF CALIFORNIA OFFICE OF EMERGENCY SERVICESThe California Emergency Management Agency stages disaster supplies and equipment at four locations within the State. The equipment is preloaded onto semi-truck trailers and designed to be quickly deployed. Supplies will generally support shelter operations. These resources must be available for use on a statewide basis and are not specifically designated for use in Monterey County. However, their availability should be noted so that if needed they can be requested and provided in response to a major winter storm event. A list detailing trailer locations, contact information to obtain these supplies, and inventory of available supplies is included as Appendix U: GOES Emergency Supplies Locations-Inventory of this plan.

Cal-EMA also serves as the point of contact for all State assistance requested during a disaster. This occurs through various means using mission taskers and mission numbers, but is always transmitted through the OES Coastal Region Duty Officer (see contact list, Section VI of this chapter). Assistance that may be obtained in this manner includes telecommunications trailers, trailers with flood fighting equipment, CCC crews, and of course a full variety of equipment and support from the California National Guard.

The California State Department of Water Resources has made available a trailer containing various flood fighting supplies and equipment such as sandbags, buttons, bundles of wood stakes, rolls of plastic sheeting and/or geofabric, shovels, flashlights, chainsaws and double jack hammers. Specific quantities in the containers are not known. DWR's Flood Ops Center can dispatch floodfight specialists to provide floodfight training, sandbagging training and technical guidance if requested. As of January 2009 there is not been a plan to pre-deploy this trailer into high risk areas in anticipation of landslides or floods. A location and "keyholder" agency have not been identified although several agencies were notified of the availability of this resource.

G. AMERICAN RED CROSSThe American Red Cross, Carmel Chapter, has prepositioned two shelter trailers in Big Sur in anticipation of their need. One 100-cot trailer is located at Andrew Molera State Park. Individuals in Big Sur on both sides of Highway 1 will have access to this trailer. A second 100-cot trailer is prepositioned at the Multi-Agency Facility. Initially, each trailer also carries an initial supply of 50 heater (MRE) meals. The number of meals stored in each trailer will be increased as shipments arrive.

H. MONTEREY COUNTY SPCA The SPCA has pre-staged crates, pens, leashes, pet food, blankets & towels, food bowls, and litter pans in the Cachagua/Tassajara community. Contact for these supplies will be Judi Adams of the SPCA. The same supplies with the addition of a horse trailer has been pre-staged in the Big Sur area at Andrew Molera Stage Park. Lydia Tarzian will assist and distribute needed supplies in the event other SPCA staff are unable to reach the Big Sur Community.

I. MONTEREY COUNTY OFFICE OF EMERGENCY SERVICES (MECU)The Mobile Emergency Communications Unit (MECU) is designed to provide on-scene support in an emergency situation. Typically the unit will support an Incident Commander and Command and General Staff to the Section Chief level. The MECU is owned and maintained

8

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_U_GOES_Emergency_Supplies_Locations-Inventory.doc


by the County of Monterey, Office of Emergency Services. In anticipation of need within the area of Big Sur, it will be pre-staged within that community as follows:

MECU will be made available for pick-up by the BSVFB for movement to the Multi-Agency Facility in Big Sur after personnel have received unit familiarization training

MECU will be pre-staged on or before December 31, 2008

MECU will be the responsibility of the Big Sur Volunteer Fire Brigade (BSVFB)

MECU will remain in the possession of BSVFB until it is mutually determined that the storm threat has passed.

Appendix W: MECU Frequency List contains a frequency list for radios contained within the MECU. The call sign for the MECU is "Unit 5999".

J. UNITED STATES POSTAL SERVICEThe United States Postal Service does not have plans or any means to deliver mail into isolated communities. Generally, mail will be held within the Monterey Distribution Center and will be unavailable until roads are reopened. The United States Post Office will not release mail to a third party in such circumstances. The Department of Social and Employment Services will assist in maintaining basic support services when payment processes are interpreted by loss of mail service. This is discussed in Chapter 9, "Care and Shelter".

V. SUPPORTING THE ISOLATED COMMUNITYInventories of certain supplies, equipment, and even workforce can be increased through pre-staging. However there will always be a need to address sudden and unforeseen needs as well as those that cannot be addressed through pre-staging. A plan to address delivery of critical supplies to support the isolated community is needed. These supplies fall into several categories.

A. MEDICALThis section addresses emergency medical services as well as medical supplies and prescription drugs.

1. Emergency Medical ServicesBasic life support services are provided within identified high-risk areas by the fire agency with responsibility for that area. This section refers to advanced life support services, or ambulance service.

Advanced life support service in Monterey County is provided for the most part by American Medical Response (AMR). In some cases ambulance service originates from San Luis Obispo County. AMR maintains one ambulance and a paramedic team in the Big Sur area at all times. Additional ambulances are based in King City and Soledad. These ambulances provide services to Arroyo Seco.

Cachagua receives ambulance service from the Carmel Valley Fire District. Ambulances are located at both the Mid-Valley and Carmel Valley Village fire stations.

9

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_W_MECU%20Frequency%20List.doc


During routine incidents, providers can be assisted by other first responders. When a community becomes isolated from ground access, only resources within the isolated area are available to provide service unless support can be provided by air.

Cal Star provides air ambulance service out of Salinas Municipal Airport to all of Monterey County as well as to neighboring counties. Detailed protocols for the dispatch of all emergency medical services exist and will be utilized to determine where and when these resources will be sent. It may be necessary for first responders to implement triage procedures and establish casualty collection points to provide temporary care and a system for movement of injured or sick persons to areas where more substantial care can be provided.

Other possible sources of air support are discussed below in Sub-section F, "Helicopter Support".

2. Medical Supplies and Prescription Drugs

Depending on duration of isolation, people may eventually exhaust medical supplies and prescription drugs. This may in some cases result in a life-threatening situation.

Each community that may be potentially isolated will need to maintain contact with all residents to maintain a condition status and ascertain such needs. Whether this is with the assistance of CERT members or otherwise, the primary contact for medical supply and prescription drug needs within each community will be the local fire authority. The local fire authority will compile a list of such needs and will be responsible for transmitting the list to the Monterey County Emergency Medical Services (EMSA) authority by all possible means (see Section VI - Contacts). Logistics of procuring and delivering such supplies will be developed by Monterey County EMSA.

B. FOODThe American Red Cross will operate public shelters and mass feeding stations if necessary. However, it is not possible to pre-stage food in high-risk areas. Should food stores be exhausted due to the inability to resupply an isolated community, compact meals such as MREs (Meals-Ready-to Eat) or UGRs (Unitized Group Rations) will be delivered to the isolated area and provided to on-scene American Red Cross personnel by helicopter.

Logistics to support such an operation will be developed within the Monterey County Emergency Operations Center within the Operations Section. Stores of UGRs and MREs are available within the military supply system as close as Tracy Army Depot near Stockton, CA.

In some cases it may be desirable for the California National Guard to directly conduct mass feeding operations. Deployment of Mobile Field Kitchens may be requested through OES Coastal Region.

C. POTABLE WATERPotable water is necessary for consumption and for medical purposes. Water systems in communities subject to floods and debris flows may easily become contaminated. If it is determined by County Environmental Health that a potable water source is contaminated, alternate sources within the same community will be identified as well as a plan to distribute

10


this water. This may be accommodated through National Guard deployment of "water buffalos" and water trailers, or other resources in the community.

Due to weight limitations, it is not recommended that water be flown into an isolated community. Under emergency conditions, the National Guard could be tasked to fly water purification systems and water into a community.

If a community is not isolated but lacks sufficient potable water, the County may contract for the delivery of potable water.

D. FUELFuel is normally obtained through private sources by the communities of Arroyo Seco, Big Sur, and Cachagua. By agreement, gasoline and diesel fuel are provided by California State Parks for several government agencies in the Big Sur area from a filling station located at the Multi-Agency Facility.

Again, due to weight limitations, it is not recommended that fuel be flown into isolated communities. This may be done only for emergency purposes and in small quantities.

If a community is not isolated but lacks fuel, the County may contract for the delivery of fuel to support emergency operations. In anticipation of a major event consideration will be also be given to staging fuel tankers at Andrew Molera State Park or the Multi-Agency Facility. Ideally one agency would be able to provide fuel for use by others rather than each agency staging their own fuel. The mechanism to provide this service and recover costs is not currently in place, therefore the details of staging additional fuel in the community will be resolved between response agencies at the time of the event. Agreements should address both gasoline and diesel fuel.

E. GENERATORSLoss of electric power will have a devastating effect on emergency response within an isolated community. Generators may be necessary to support rescue and medical operations, public shelters, and communications. Power may also be necessary to maintain food and medical supplies that are dependent on refrigeration.

A plan to supply power generation capacity will be developed with the Monterey County Emergency Operations Center. This will require ample numbers of generators, fuel, power distribution cords, and personnel to operate a temporary power network and to keep it safe.

These materials may be obtained by the County or may be available through the California National Guard.

F. HELICOPTER SUPPORTPotential reliance on helicopter support varies with each community. A great potential for reliance exists in Big Sur and the Zen Center. Highway 1 is regularly disrupted with closures due to rock slides occurring regularly while Tassajara Road is subject to washout and rock slides during heavy rains.

11


Helicopter landing zones cannot be pre-established due to the range of situations that could occur. However, portions of Highway 1 are suitable for helicopter landing as well as California State Parks lands and areas used recently during the Basin Complex Fire for resource staging and helicopter access. Precise locations to support isolated areas will be selected as each need occurs.

Helicopter services to support disaster operations may be available from the California National Guard, CAL FIRE, California Highway Patrol, and U.S. Coast Guard. Availability will be based on priorities at the time of the incident. Response time to anywhere in Monterey County is about thirty minutes for the CHP helicopter, and about one hour for the CAL FIRE OR U.S. Coast Guard helicopters. A National Guard response would likely require several hours.

VI. AGENCY CONTACTSList names and phone numbers of agencies and individuals that will participate in this function.

AGENCY INDIVIDUAL OFFICE PHONE CELL PHONEAmerican Medical Response Chris Weinress (831) 917-6612 (831) 521-7389County Emergency Medical Services Authority Tom Lynch (831) 755-5013

Big Sur Volunteer Fire Brigade Martha Karstens (831) 667-2113 (831)595-9461

Cal-EMA Memoree MacIntyre (510) 220-0185

Cal-EMACoastal REOC Duty Officer (Warning Center)

(916) 845-8911

Sheriffs Office Mike Richards (831) 755-3761 (831) 755-3850County OES Phil Yenovkian (831) 796-1904 (831) 905-5027State Parks C.L. Price (831) 667-0193 (831) 238-3322State Parks Rain Greenslate (831) 667-2179 (831) 238-3328Monterey County SPCA Lisa Hoefler (831) 373-2631 (831)760-0415Monterey County SPCA Judi Adams (831) 373-2631 (831) 422-4721, ext. 214Monterey County SPCA Lydia Tarzian (831) 667-2048 (hm) (408) 910-7111County Public Works Richard Sauerwein (831) 796-3071 (805) 766-4352Caltrans Dennis De Groodt (831) 783-3010 (831) 262-0377Caltrans Reed Russell (831) 783-3003 (805) 550-5098California Highway Patrol Eric Jennings (831) 796-2100United States Post Office Martin Max (831) 667-2305

12


Chapter Fourteen: COMMAND

I N C I D E N T C O M M A N D I N A C T I O N

This section of the Winter Storm Plan presents ICS command structures that may be employed to manage a serious incident or series of incidents occurring simultaneously within Monterey County.

I. AGENCIESThe following agencies and organizations developed and reviewed this chapter of the plan.

Monterey County Fire Chiefs Monterey County Sheriff's Office County Public Works

California Highway Patrol California Department of Transportation California State Parks

II. INCIDENT MANAGEMENTAn overriding assumption governing the development of this plan is the high likelihood that any emergency response in the areas covered by this plan will involve some form of rescue or assistance to a person or persons in distress. Protection and preservation of life are the primary considerations in any rescue situation. These priorities will govern the actions of any incident's management team, and dictate the utilization of the Incident Command System (ICS) during any Winter Storm Emergency incident response. The Incident Commander (IC) will hold the role of the on-scene manager. Factors determining the agency responsible for assuming the Incident Commander assignment include, but are not limited to:

First Public Safety Agency Representative/Unit on Scene, Jurisdiction of the Incident Scene, and Category of the Incident.

To the maximum extent practicable, the appropriate agency of jurisdiction will serve as the Incident Commander for the areas indicated. Unified or joint commands will be employed when appropriate in concurrent jurisdiction situations.

When any question of the validity or need exists about a request for emergency assistance, dispatch of responders will be made in accordance with the provisions of this plan, and any subsequent cancellation will be determined and authorized by the Incident Commander as his/her prerogative.


A. INCIDENT COMMAND SYSTEM (ICS)All incidents will be managed in accordance with the Incident Command System (ICS) as adopted and endorsed by all public safety agencies. The first public safety unit to arrive on the scene of a coastal incident will assume the role of Incident Commander (IC) until relieved by the appropriate agency of jurisdiction. In situations in which the need arises, a Unified Command will be established.

Most incidents will be managed by a single command structure (e.g. single or unified commander(s). An Incident Complex should be formed when there are many separate incidents occurring in the same general vicinity. Such incidents may or may not need multiple branch directors. An example would be severe flooding and debris flows/rescues along the Big Sur Coastline, where branching the incident(s) provides the most efficient command structure. (see sample ICS 207, Appendix X: ICS 207 - Multi-Branch).

It is possible that multiple jurisdictions would be impacted simultaneously, in which case an Area Command may be needed to establish objectives and prioritize assignment of resources to specific incidents. (see sample ICS 207, Appendix Y: ICS 207 - Area Command).

B. INCIDENT COMMANDER RESPONSIBILITIESThe Incident Commander is directly responsible for clearly identifying himself/herself, and for maintaining communications with the controlling Monterey County Communications Center, any other cognizant agency, and all responding units. A defined Incident Command Post (ICP) should be established. The Incident Commander will clearly identify the location and name of the Incident Command Post (ICP) and staging areas, and tactical radio frequencies to the controlling Monterey County Communications Center. (Example: “Pfeiffer IC.”)

Experience has proven that the role of the Incident Commander may pass to several individuals from different responding agencies during the course of an incident. It is incumbent upon all individuals who exercise the authority of Incident Commander to ensure that all relevant tactical and resource information is passed in a timely and detailed manner to the individual relieving them as Incident Commander, and that the identity of the incoming (new) Incident Commander is clearly communicated to the appropriate communications centers.

The Incident Commander is accountable for all personnel, units, and resources responding to the incident. In order to ensure that accountability is accomplished in an orderly and cohesive manner, it is required that all responding agencies and their personnel check in with the Incident Commander upon arrival at the scene, and check out with the Incident Commander upon demobilization.

C. INCIDENT COMMAND POST IDENTIFICATIONTo the maximum extent possible, the Incident Command Post should be situated off highways, and identified by a flashing green light and/or green flag, sign or traffic cone with the words "Command Post" written on both sides. The means of identification employed must be clearly visible from a distance of not less than fifty feet. (Note: Caution should be observed in displaying a flashing green Command Post identification light; equipping or displaying of a flashing green light on a vehicle on a highway is prohibited by California Vehicle Code. Removable magnetic mounted lights or opaque lens are recommended for vehicles in transit.)

2

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_Y_ICS_207_-_%20Area_Command.doc

http://www.co.monterey.ca.us/oes/WinteStormPlan/Appendix_X_ICS_207_-_Multi-Branch.doc

C O M M A N D

D. RESPONSIBILITIES OF PARTICIPATING AGENCIESThe Incident Commander's main function is to coordinate the activities of all responding agencies. In view of the fact that each agency possesses its own unique capabilities, all participating agencies are expected to function with minimum direction from the Incident Commander, and to exercise maximum cooperation with other responding agencies. In this regard, and to facilitate overall coordination of the resources of the diverse agencies involved, it is imperative that the senior representative of each responding agency report to the Incident Commander or his/her designated representative as directed. THE AGENCY REPRESENTATIVE OF EACH RESPONDING AGENCY IS DIRECTLY RESPONSIBLE FOR ENSURING THAT THE ARRIVAL ON SCENE/INITIAL PRESENCE OF HIS/HER UNIT/AGENCY IS REPORTED TO THE INCIDENT COMMANDER OR THE DESIGNATED REPRESENTATIVE. ADDITIONALLY, WHEN DIRECTED, THE AGENCY REPRESENTATIVE WILL ENSURE THAT DEMOBILIZATION OF HIS/HER UNIT/AGENCY IS ACCOMPLISHED IN AN ORDERLY MANNER, AND THAT THE INCIDENT COMMANDER IS FULLY INFORMED OF THE DEMOBILIZATION OF THAT UNIT/AGENCY. (See Section E below for additional information.)

Due to the unique capabilities of rescue teams and the potentially hazardous nature of their employment, unless directed otherwise by the Incident Commander or his/her representative, a team representative should be maintained at the Incident Command Post throughout the evolution.

E. INCIDENT COMMAND AND RESOURCE DEMOBILIZATIONThe Incident Commander is solely responsible for conducting a complete demobilization of the incident command and the release of all assigned resources/agencies/units. AGENCIES/UNITS WILL NOT LEAVE THE INCIDENT SCENE UNTIL AUTHORIZED AND PROPERLY DEMOBILIZED BY THE INCIDENT COMMANDER. Prospective incident commanders and all participating agencies/units should be aware that all participants will not demobilize at the same pace, and that some demobilizations will be more complex than others. Consequently, some agencies may require assistance in the demobilization process; all participants should be aware of this factor, and be prepared to assist accordingly. Consideration may be given to the use of an agency/unit “roll call” to ensure proper demobilization, and applicable of assistance where required.

F. SINGLE POINT RESOURCE ORDERINGIn the event of a Winter Storm Emergency incident, “Single Point Resource Ordering” will be employed for all resources requested or required beyond those specified in the initial response dispatch procedures. The Incident Commander will request resources via his/her dispatcher, who will relay the request to County Communications or other appropriate agency. County Communications will function as the single point for ordering any additional resources requested for a Winter Storm Emergency incident. All additional resources to support the incident will be ordered by the designated single resource ordering point.

3


III. AGENCY CONTACTSAGENCY INDIVIDUAL OFFICE PHONE CELL PHONE

County Fire Chiefs George Haines 831 333-2600County Sheriff's Office Mike Richards 831 755-3761California State Parks C.L. Price 831 667-0193 831 238-3322CHP Eric Jennings 831 796-2100County Public Works Richard Sauerwein 831 796-3071 805 766-43521st Caltrans Dennis DeGroot 831 783-3010 831 262-03772nd Caltrans Reed Russell 831 783-3003 831 550-5098

4


Index800 MHz.......................................................4-11911 center........................................................4-3Adobe Road....................................................2-5Adult Protective Services................................5-6AGENCIES2-1, 3-2, 4-5, 5-4, 6-1, 7-1, 11-1, 14-

1Agriculture Department..................................2-1ALERT systems..............................................6-5Alliance on Aging...........................................5-6American Medical Response

AMR............................................................4-9American Red Cross..4-4, 4-5, 4-17, 4-18, 4-19,

8-1, 8-3, 9-1, 9-2, 9-3, 10-2, 11-1, 11-3, 11-5, 12-2, 12-9, 12-10, 13-1

American Red Cross (Carmel)........................5-4American Red Cross (Monterey/San Benito). 5-4Andrew Molero...............................................2-3Area Superintendent......................................13-2ARES/RACES................................4-4, 4-20, 8-1Aromas...................................................2-9, 4-13ARRL/ARES Monterey District Emergency

Coordinator................................................4-19Arroyo Seco.2-2, 2-3, 2-4, 2-5, 2-9, 2-10, 6-3, 6-

5, 7-2, 12-3Arroyo Seco Community................................5-4AT&T........................4-4, 4-20, 10-1, 10-5, 12-2Automatic Packet Reporting System

APRS.........................................................4-20Auxiliary Communications Support Officer

ACSO........................................................4-19BAER.......2-2, 2-3, 2-4, 2-5, 2-6, 5-3, 12-3, 12-8Basic Disaster Plan...........................4-6, 4-8, 4-9Basin Complex..1-1, 2-1, 2-2, 2-5, 2-7, 3-1, 3-3,

6-3, 6-4, 6-6, 12-3Bear Creek......................................................2-3Big Sur2-3, 2-4, 2-5, 2-9, 2-10, 2-12, 4-2, 4-4, 4-

5, 4-9, 4-15, 4-16, 4-19, 5-6, 5-7, 6-3, 6-5, 7-2, 11-4, 12-3, 12-4, 13-2, 13-3, 13-4, 13-5, 13-9, 14-2

Big Sur Area Supervisor...............................13-2Big Sur CERT..........................................5-4, 5-7Big Sur Community........................................5-4Big Sur Fire.....................................................5-4Big Sur Maintenance Crew..................13-2, 13-3

Big Sur Maintenance Station....4-15, 13-2, 13-3, 13-4, 13-5

Big Sur Maintenance Stations.......................13-3Big Sur Maintenance Supervisor..................13-2Black Rock Creek Dam..................................2-9Borranda Road................................................2-5Boy Scout Camp.............................................2-3Bradley..........................................................2-10Building Services..........................................10-1Burn Area Emergency Response Report........2-2Burned Area Emergency Response

BEAR........................................................12-3Cachagua.......................2-2, 2-10, 4-13, 5-4, 5-7Cachagua Fire.................................................5-4Cachaqua.........................................................2-2CAL FIRE..................4-3, 4-13, 4-14, 4-15, 4-19Calandra........................................................4-13California American Water Company

CAL-AM.....................................................2-1California Data Exchange Center

CDEC..........................................................6-5California Department of Forestry and Fire

ProtectionCAL FIRE...................................................4-3CalFire.........................................................5-4CDF.............................................................2-1

California Department of TransportationCalTrans......................................................5-4CALTRANS...............................2-1, 2-5, 14-1

California Highway Patrol..............................5-4CHP....................................................4-3, 14-1

California Penal Code..............................5-1, 5-2California State Parks...................................14-1California-American Water............................6-1Call Mountain...............................................4-13Calstar...........................................................4-10Caltrans.. .4-2, 4-5, 4-15, 4-16, 4-17, 13-1, 13-2,

13-4, 13-5, 13-12CalTrans.................................................2-6, 4-16CALTRANS.................................................12-9Caltrans Traffic Management Center..............4-2CalWORKs..............................................9-3, 9-4Cambria.........................................................13-4Camp Stephani..............................................2-10


Carmel Area ChapterARC....................4-4, 4-17, 4-18, 8-3, 9-1, 9-3

Carmel Area Red Cross...........................4-4, 9-2Carmel Highlands................................2-10, 4-13Carmel Lagoon...............................1-1, 2-1, 4-10Carmel Valley....2-3, 2-4, 2-10, 2-12, 4-5, 4-10,

12-2, 12-3Carmel Valley Fire..........................................5-4Carmel ValleyVillage...................................2-10Castroville.......................................................2-9Central Coast Center for Independent Living.5-6CERT. 8-1, 9-1, 11-1, 11-2, 11-3, 11-4, 11-5, 12-

2, 12-7Changeable Message Sign

CMS...................................................5-6, 13-3Chualar..........................................................2-10CLETS..............................................4-1, 4-7, 4-8CNRFC...........................................................6-3Coast Property Owner’s Association

CPOA...................................................5-4, 5-7Coastal REOC...............................................10-3Coleman Canyon............................2-3, 2-4, 12-3Coleman Creek................................................2-3Coleman Reservoir..........................................2-9COM 46........................................................4-14COMM 46.......................................................4-3Command Staff...............................................3-2Community Emergency Response Team

CERT.........................................................11-2Corral De Tierra............................................2-10County 911..............................................4-3, 4-6County Building Services.............................10-1County Communications Coordinator.12-4, 12-5County Environmental Health......................10-1County Planning Department........................10-1Crossroads.....................................................2-10Damage Assessment Team. 10-1, 10-2, 10-3, 10-

4, 10-5Department of Public Works..........................8-1Department of Social & Economic Services 9-1,

9-2Department of Social & Employment Services

DSES...........................................................5-4Department of Social and Economic Services5-2Department of Social and Employment Services

..............................................................9-3, 9-5Deputy District Director of Maintenance and

Operations.................................................13-2Disaster Liaison............................................13-2District 3 Marysville.....................................4-16District 4 San Francisco................................4-16

District 7 Los Angeles..................................4-16Doppler...........................................................6-4DSES.........................................8-4, 9-3, 9-4, 9-5DSWVP.........................................................4-19ECC.....................................4-3, 4-13, 4-14, 4-15EDIS...............................................4-8, 6-2, 12-6El Piojo Reservoir...........................................2-9Emergency Alert System

EAS...........................................................12-5Emergency Command Center

ECC.............................................................4-3Emergency Communications. .4-5, 4-11, 6-3, 6-6Emergency Managers Mutual Aid..................3-3Emergency Operations Plan................2-12, 11-1EMMA.............................................3-1, 3-3, 3-4EOC...............................................................12-9ERV

Emergency Response Vehicl.....................4-18Esalen Institute................................................2-3Evacuation.......................................................2-4EWARN..........................................................6-2Fire Chiefs.....................................................14-1Fire Comm......................................4-8, 4-9, 4-10Flash Flood Warning.......................................6-4Flood Warning.........................................6-3, 6-4Food Stamps............................................9-3, 9-4Food Stamps Program.....................................9-4Forest Lake Dam.............................................2-9Foster Care......................................................9-5Fremont Peak.........................................4-4, 4-13General Assistance

GA........................................................9-3, 9-5Gold.................................................................3-2Gonzales........................................................2-10Gorda............................................5-6, 13-3, 13-4Governor's Office of Emergency Services......2-1Greenfield.....................................................2-10Health Department..........................................5-4Hernandez.....................................................4-14High Wind Warning........................................6-4Highway 101.................................................4-13Hollister...............................................4-17, 13-4Huckleberry Hill...........................................4-13Hwy 1............................................................4-13Hwy 68..........................................................4-13ICS 100.........................................................11-2ICS 200.........................................................11-2ICS 300.........................................................11-2In Home Supportive Services

IHSS............................................................9-5Incident Commander.....................................12-9

I N D E X

Indians Fire.....................................6-4, 6-6, 12-3In-Home Supportive Services.........................5-6IS 700............................................................11-2IS 800............................................................11-2Julia Pfeiffer....................................................2-3KGO (810 AM).............................................12-4King City...............................2-10, 6-3, 7-2, 13-4KSMS-TV.....................................................12-4KTOM (1380 AM)........................................12-4KTOM FM 92.7Mhz.....................................12-6KUSP............................................................12-4KUSP (88.9)..................................................12-4Las Lomas.......................................................2-9Las Palma......................................................2-10Law Branch Director.......................................3-2Law Enforcement Branch Director.................5-2Little River Hill.............................................4-13Lockwood.......................................2-10, 6-3, 7-2Logistics Unit..................................................8-4Loma Prieta...................................................4-14Los Padres Dam..............................................2-9Lower Abbott Lake Dam................................2-9Lucia.............................................................2-10MECU..................................................4-20, 13-9MedNet.........................................................4-11Mid Carmel Valley.......................................2-10Miltipas Reservoir...........................................2-9Mission Fields...............................................2-10Monterey...............................3-3, 4-3, 4-13, 13-4Monterey/San Benito Counties Chapter

ARC.............................................................4-4Monterey-Salinas Transit

MST.............................................................5-4Moss Landing..................................................2-9Mt. Umunhum.................................................6-4Multi-Purpose Senior Services.......................5-6Nacimiento Dam....................................2-9, 4-11Nacimiento River............................................2-9National Forest Service...........................2-3, 2-6National Weather Service2-6, 4-3, 4-5, 5-1, 6-1,

6-2, 6-3, 11-4Natividad........................................2-9, 2-10, 4-1Natividad Creek..............................................2-9Natural Resources Conservation Service........2-1Naval Facility................................................13-4North Coast Ridge Road.................................2-3North Coast Road............................................2-5North Monterey County Fire..........................5-4North Region Manager.................................13-2NWS.4-3, 4-5, 4-19, 6-2, 6-3, 6-4, 6-5, 6-6, 11-4Oak Hills.........................................................2-9

OASIS..........................................4-1, 4-16, 13-5Office of Emergency Services........................5-4

OES. .2-1, 4-1, 4-4, 4-5, 4-7, 4-16, 4-19, 11-1, 13-1, 13-8, 13-9

Operations Section Chief................................3-2Pacific Grove Dam..........................................2-9Pajaro........................................2-9, 6-2, 6-3, 6-4Pajaro River....................................................2-9Palo Colorado...............................2-9, 2-10, 2-12Palo Escrito...................................................4-13Parkfield.................................................2-10, 4-8Pebble Beach.....................2-10, 2-12, 4-13, 4-14Pfeiffer Burns..................................................2-3PG&E...........................................4-6, 10-1, 10-5Pheneger Creek...............................................2-5Pico Blanco...........................2-3, 2-4, 2-10, 2-12Pico Blanco Scout Camp.........................2-3, 2-4Piney Creek....................................2-3, 2-4, 12-3PIO................................................................12-9Planning & Intelligence Section

P&I..........................................10-3, 10-4, 10-5Planning Department......................................2-1Planning Section...........................................10-3Point Sur................................................6-4, 13-4ponding..................................................2-7, 2-11Priest Valley..................................................2-10Public Health.........................................2-4, 2-11Public Information Officer3-3, 10-5, 12-1, 12-9,

12-10PIO............................................................12-9

Public Works.2-1, 4-5, 4-10, 4-11, 5-1, 5-4, 6-6, 13-6, 13-12, 14-1

purpose............................................................3-1Radio Repeater..............................................4-13Ragged Point Inn...........................................13-3Rat Creek........................................................2-5Reeves Ranch................................................4-13RioRoad........................................................2-10Robles del Rio...............................................2-10Salinas...........................................................13-4Salinas ARC..................................................4-18Salinas Police................................................4-11Salinas River...........................2-1, 2-4, 2-9, 2-10Salinas Rural Fire............................................5-4San Antonio Dam............................................2-9San Antonio Rive............................................2-9San Ardo.......................................................2-10San Benancio................................................2-10San Benito3-3, 4-3, 4-13, 4-14, 4-15, 4-17, 4-19,

6-5, 13-2, 13-3San Clemente Dam.........................................2-9

III


San Lorenzo Creek..................................6-3, 7-2San Luis Obispo..............................................4-4Santa Clara Valley Water District...................6-5Santa Cruz........................3-3, 4-4, 6-4, 6-5, 13-4SEAT...............2-2, 2-3, 2-4, 4-3, 5-3, 12-3, 12-8SEMS G611.........................................11-1, 11-2Shandon.........................................................13-4sheeting..................................................2-7, 2-11Sheriff...........................................................4-11Sheriff’s Office........................................5-1, 5-4Sheriff's Office......................5-2, 8-1, 10-1, 14-1Silicon Valley Chapter....................................4-4Single Point Resource Ordering....................14-3Smith Mountain...................................4-13, 4-14Soil saturation.................................................2-7Soledad...........................................2-10, 6-3, 7-2SOP5645 EMS Aircraft..................................4-9South County................................................2-10SPCA..4-5, 5-4, 9-1, 9-2, 9-3, 9-4, 9-5, 11-3, 11-

5, 12-2, 13-1, 13-8, 13-12Spreckels.......................................................2-10State Emergency Assessment Team Report. . .2-2State Environmental Assessment Team

SEAT................................................12-2, 12-3State Parks..........2-3, 4-5, 5-4, 13-1, 13-5, 13-12State Responsibility Area

SRA.............................................................4-3State Route #1.................................................4-3State Route #198.............................................4-3State Route #68...............................................4-3Storm Spotter Course....................................11-4Sycamore Reservoir........................................2-9Tassajara...................................2-2, 2-3, 2-4, 2-5Tassajara Hot Springs...................................12-3Tassajara Road................................................2-5Tassajara Zen Center.......................................2-4Tassarja Zen Center........................................5-7Telephone Emergency Notification System

TENS.................................4-1, 4-6, 12-5, 12-7Templeton.....................................................13-4TENS.............................4-1, 4-6, 6-6, 12-4, 12-7The Caves........................................................2-5Tiburon..........................................................4-12tri-county.........................................................3-3U.S. Mail.......................................................13-1United States Forest Service....................2-1, 5-4United States Geological Survey....................5-1

USGS...........................................................2-1United States Geological Survey Report........2-2United Way.....................................................5-2US Geological Survey.....................................6-1US Hwy 101....................................................4-3US Hwy 156....................................................4-3US Hwy 183....................................................4-3USFS...............................................................5-4USGS..........................2-2, 6-3, 6-4, 6-5, 6-6, 7-2Vandenberg AFB............................................6-4VCMC.............................................................8-4Verizon..................................................4-4, 4-20VOAD.............................................................8-1Volunteer Center.......................8-1, 8-2, 8-3, 8-4Water Resources Agency..........2-1, 5-1, 6-1, 6-5Water Resources Department................4-8, 4-11Weather Service Radio.................................12-5Webmaster....................................................12-2wells.......................................................2-4, 2-11Williams Hill.................................................4-13Willow Springs.4-2, 4-15, 4-16, 5-6, 13-2, 13-3,

13-4Willow Springs Maintenance..............13-3, 13-4Willow Springs Maintenance Station...........13-3Wind Advisory................................................6-4Winter Storm Warning....................................6-4Zen Center.......................................................2-3Zen Center Tassajara.......................................5-4Zetron............................................................4-12Zmudowski State Beach.........................................2-9

IV