cpdone it-bpm quality summit 2015
TRANSCRIPT
“THE PHILIPPINES AS A
COMPLIANCE ADVOCATE”
“PHILIPPINES WAS ON ITS WAY TO BE NUMBER 1 IN OUTSOURCING –
NOWVIETNAM IS NUMBER 1IN SPITE OF HAVINGA HIGHER COST”
o
o
o
OUTSOURCING: FOCUS ON LOW COST TOO MUCH!
Vietnam Philippines Bulgaria Romania Peru
AS MINIMUM WAGE INCREASES, WHERE DO WE GO NEXT?
PHILIPPINES
TRUSTMARK
7 Billion USDFastest pace of growth in terms of Outsourcing
WHY SHOULD WE CARE?
104.6 Billion USD
In total
WHAT IS AT STAKE?
PR
ICE
VALUE
1
2
VA
LUE
AD
DED
HIGHER
LOWER TIME
VISION OF THE OUTSOURCING SMILE CURVE
THE CHALLENGE OF COMPLIANCE FOR OUTSOURCING
WRONG STRATEGY OF MANAGING RISK = TRAGEDY
THE CLIENT’SVALUE CYCLE
ISAAC ASIMOV’S THREE LAWS OF ROBOTICS
123
WHY IS IT IMPORTANT?
DATA THEFT & MALICIOUS ACTS ARE REAL THREAT!
ARE YOU COVERING YOUR RISKS?
WHAT ARE BUSINESSES SAYING NOW?
WHAT HAPPENED NEXT?
HAVE YOU ASKED YOURSELF THESE QUESTIONS?
INTERNATIONAL REGULATIONS
1 500
1 73155
1
MULTIPLIED BY THE COMPLEXITY OF INTERNATIONAL REGULATIONS
TOO MUCH DATA WITHOUT THE RIGHT STRATEGY TO MAKING SENSE OF IT
?
VOLUMEVARIETY
VELOCITY VERACITY
“WHAT IS BIG DATA”
THIS IS THE CURRENT SOLUTION WE’VE BEEN SEEING
95% ofbusinesses
ARE YOU CREATING MORE NOISE THAN ANSWERS?
BIG DATA ANALYTICS
DATA FOR DATA’S SAKE IS USELESS
ACTIONABLE INFORMATION
AS A CEO, HOW DO YOU KNOW?
WHAT ARE BUSINESSES SAYING ABOUT BIG DATA AND ANALYTICS?
HOW MUCH DATA CAN WE CAPTURE FOR YOU?
HOW MUCH USABLE INFORMATION CAN WE GIVE OUT?
HOW CAN WE EASILY PRESENT IT TO YOUR AUDIENCE IN A FORMAT THAT MAKES SENSE?
1 2
3
DATA INFORMATION!
12
WE ANSWER THE DATA QUESTION THIS WAY
WHAT WE’VE DONE FOR CLIENTS
MANAGE SELF-LEARNING AND SPECIALIZATION
•
•
CLIENT TO FRONT LINE VISIBILITY
HOW DO YOU KNOW?
ACCESS YOUR REPORTS ON ACTIVITIES ON MOBILE DEVICE
MOBILITY ALLOWS YOU TO HAVE YOUR REPORTS ON-HAND WHENEVER YOU NEED IT
THE VALUE OF COMPLIANCE FOR YOU AND YOUR CLIENTS
CPDone creating for you a Valuable
CULTURE OF COMPLIANCE
THANK YOU!