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CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen George Senior Vice President Nexant June 17, 2014

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Page 1: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

CPUC Workshop on Best Practices & Lessons Learned in Time Variant

Pricing

TVP Load & Bill Impacts, Role of Technology & Operational Consideration

Dr. Stephen George

Senior Vice PresidentNexant

June 17, 2014

Page 2: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

SMUD’s SmartPricing Options Pilot Has Produced Very Useful Insights Regarding TVP

Residential

Opt In

TOU

No IHD Offer(1,229)

With IHD Offer

(2,199)

CPP

With IHD Offer

(1,651)

No IHD Offer(223)

Default

TOUWith IHD

Offer(2,018)

TOU-CPPWith IHD

Offer(588)

CPPWith IHD

Offer(701)

Three Rate Options

Two Recruitment Strategies

Impact of IHDs on Customer Acceptance

Total enrollment including deferred groups = 12,027; Total # of customers receiving offers (including deferred groups) = 53,798; Total # of customers in SPO including controls = 99,661

2

Page 3: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

Prices for the Three SPO Pricing Plans

Standard TOU CPP TOU-CPP$0.00

$0.10

$0.20

$0.30

$0.40

$0.50

$0.60

$0.70

$0.80

$0.10$0.08 $0.09 $0.07

$0.18$0.17 $0.17

$0.14

$0.27 $0.27

$0.75 $0.75

Off-Peak Base Off-Peak Base Plus On-Peak Critical Peak

Pri

ce

pe

r k

Wh

($

)

n/an/a

On-peak from 4 to 7 PM on all non-holiday weekdays from June

through September (~10% of all summer hours)

Critical peak from 4 to 7 PM on up to 12 event days between June

& September (~1% of all summer hours)

n/a n/a

3

Page 4: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

4

Roughly 4 decades of research says yes to peak demand reductions In the SPO, average load reductions per participant were significant for all

pricing plans CPP impacts were roughly twice as large as TOU impacts on a percentage

basis Opt-in average impacts were roughly twice as large as default average

impacts

Energy savings impacts are generally small or non-existent In the SPO, 3 out of 8 pricing plans showed statistically significant savings in

the 1% to 3% range

The snapback effect in the SPO was typically not statistically significant and in one case showed that load reductions continued beyond the peak period

Have TVP Rates Led to Reduced Peak Demand and Energy Savings?

Page 5: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

Average Load Impacts Across the Two SPO Summers Were Significant for Both Opt-in & Default TOU Pricing Plans

Opt-in TOU, No IHD Offer

Opt-in TOU, IHD Offer Default TOU, IHD Offer Default TOU-CPP, IHD Offer

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

9.4%

11.9%

5.8%

8.7%

Average Weekday Reductions for TOU Pricing Plans

Pe

rce

nt

Re

du

cti

on

in E

lec

tric

ity

Us

e B

etw

ee

n 4

an

d 7

PM

0.16 kW

0.21 kW

0.11 kW

0.17 kW

5

5

Page 6: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

Average Load Impacts Across the Two SPO Summers Were Higher for CPP Than for TOU plans

Opt-in CPP, No IHD Offer

Opt-in CPP, IHD Offer Default CPP, IHD Offer Default TOU-CPP, IHD Offer

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

20.9%

25.1%

14.0%12.3%

Average Load Impacts on Event Days for CPP Pricing Plans

Pe

rce

nt

Re

du

cti

on

in E

lec

tric

ity

Us

e B

etw

ee

n 4

an

d 7

PM

0.49 kW

0.64 kW

0.36 kW0.31 kW

6

6

Page 7: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

Is There Empirical Evidence Showing Whether Opt-in or Default TVP Produces Larger Aggregate Load Reductions?

CPP TOU TOU-CPP0

10

20

30

40

50

60

70

80

90

100 95.9 97.692.9

23.7 25.3 27

1821.3 19.4

5.7 47.7

Acceptance Rate Total Attrition Move Rate Drop Out Rate

Pe

rce

nt

Although average impacts in the SPO were smaller for default customers compared with opt-in customers, enrollment rates were much larger

Default Pricing Plans

7

Page 8: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

Enrollment Rates for Opt-in Pricing Plans in the SPO Were Roughly 1/5th as High as for Default Pricing Plans

CPP, No IHD CPP, IHD Offer TOU, No IHD TOU, IHD Offer0

5

10

15

20

25

30

35

40

45

50

18.8 18.216.4 17.5

31.7

26.3 26.7 26.6

22.419

20.8 21.4

9.37.3

5.9 5.2

Opt-in Pricing Plans

Acceptance Rate Total Attrition Move Rate Drop Out Rate

Pe

rce

nt

8

8

Page 9: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

When Average Impacts and Enrollment Rates Are Combined, Default Enrollment Produces Aggregate Load Impacts 3 Times Larger than Opt-in Enrollment

CPP Average Event Day TOU Average Weekday TOU Average Event Day0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

11.6

3.75.6

34.5

10.8

14.8

Opt-in Default

MW

Re

du

cti

on

Be

twe

en

4 a

nd

7 P

M

9

Aggregate Load Reductions Assuming SPO Enrollment and Load Impacts for Pricing Plans Offered to 100,000 Customers

9

Page 10: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

Is There Data Showing How Different Customer Groups Perform on TVP Rates?

Default TOU, IHD Offer Default TOU-CPP, IHD Offer0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

5.4%

8.1%

5.5%

8.3%

Default TOU Pricing Plans

EAPR Non-EAPR

Pe

rce

nt

Re

du

cti

on

in E

lec

tric

ity

Us

e B

etw

ee

n 4

an

d 7

PM

0.09 kW 0.11 kW

0.15 kW 0.17 kW

10

For default TOU plans in the SPO, EAPR and non-EAPR customers were equally responsive, but absolute impacts differed because of usage differences

10

Page 11: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

11

Across the two summers of the SPO pilot, there were statistically significant changes in peak period reductions for 2 of the 8 pricing plans after controlling for differences in customer populations due to attrition One pricing plan showed a modest decrease across the two summers and

one, a CPP pricing plan, showed an increase in average impacts

Average impacts have been relatively constant across six years for PG&E’s SmartRate tariff There has been a significant shift in the population over time so year to year

comparisons do not reflect the behavior of the same customers

There is no evidence of a significant drop in load reductions across days for multi-day events from either the SmartRate or SPO studies

What is the Persistence of Impacts Over Time?

Page 12: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

12

Most pilot and program evaluations show that combining TVP rates with load control produces larger peak-period reductions than TVP alone Customers dually enrolled in PG&E’s SmartRate and SmartAC programs

have load impacts roughly twice as large as SmartRate only customers Similar results have been found elsewhere but an apples-to-apples

comparison of like households (e.g., all households have air conditioning) suggests that the incremental effect may be closer to 50%

New studies are needed to assess the extent to which the new generation of market driven smart thermostats (e.g., Nest, Ecobee, etc.) generate incremental demand response and energy conservation impacts

The book is definitely still out regarding whether in-home displays produce incremental DR impacts and which IHDs (if any) generate cost-effective energy savings

Is There Empirical Evidence that TVP Customers Using In-home Devices Achieve Greater Impacts?

Page 13: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

13

Self installation connection rates for IHDs are low In the SPO, almost all opt-in customers checked the box at the time of

enrollment indicating they wanted to receive a free IHD but only about 1/3 had the device connected at any time during the second summer of the pilot

Less than 25% of default customers, who had to proactively request an IHD, asked to receive one but almost 60% of these customers had the IHD connected in the second summer

Making it too easy for customers to request an IHD could produce low connection rates as these customers are not “invested” enough in the device to try it or to deal with the connection challenges that often exist

Professional installation is expensive and may lead to lower installation rates due to the need for appointments, but sending devices to 3 households to get one connected is also expensive

Before deciding on the best way to deploy IHDs, a more relevant question is whether they should be deployed at all

What Are The Most Effective Strategies to Deploy IHDs?

Page 14: CPUC Workshop on Best Practices & Lessons Learned in Time Variant Pricing TVP Load & Bill Impacts, Role of Technology & Operational Consideration Dr. Stephen

For comments or questions, contact:

Stephen GeorgeSenior Vice President, Utility Services

[email protected]

Nexant, Inc.101 Montgomery St., 15th Floor

San Francisco, CA 94104415-777-0707