cquniversity mackay library
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30,000+ Students
370 Programs
700+ Academic/Teaching staff
CQUniversity Australia
900+ Administrative staff
All figures approximate
24 Campus / Study Centres across 5 States
77000 Alumni Worldwide
An Overview
309 Staff (2015)
116 Academic 67 TAFE 126 Professional
Mackay-Whitsunday Region
187 Full-time 35 Part-time 87 Casual
Our Staff
5219 Students (2015)
Mackay-Whitsunday Region Our Students
1867 Degree students3352 Vocational students
1688 Distance mode3513 On-Campus, Blended learning & Employer-based
2667 Graduates reside in our area
Our Locations• Ooralea CampusTrade Training CentreMackay City CampusProserpine Study Centre
Mackay-Whitsunday Region
• Creative & Performing Arts• Residential Precinct• Trades• Medical Imaging /sonography• STEPS• Chiropractic• Engineering
Ooralea CampusOur Programs
Advancement:• $16.6 million dollar Engineering building• Proposed Sports Precinct
• Business• Education• Hair and Beauty• Health / Chiropractic / Fitness• Hospitality/Food Outlets• Nursing
City CampusOur Programs
• Learning spaces• Quiet study zones• Booths• Group study room
• Extended opening hours staffed by
Peer Advisors
Our Libraries
Anywhere, Anytime You don’t have to be in the Library to use the Library!
• Our libraries focus on providing spaces, resources and support to assist students in their studies.
• Many of our students study in areas remote from our campus libraries or, due to work commitments, cannot visit the library during working hours.
• For these reasons, most of the Library’s resources are online.
eJournals at a Glance
eBooks at a Glance
Meeting Student Needs
All figures approximate
Study centre Distance education centre
Partner study hubs
Campus without dedicated Library
14000+ Distance Students
Our Service StrategySustainable Consistent Service
Librarians OnlineLevel One ServiceSelf Service
Consulting Librarians
Self Service Customers want to help themselves
• Request Books• Book Study Rooms• Find Research Guides• FAQs• Check Out Books and
Renew
• Telephone• Email• Web Form • Help desk • Video kiosk
Level One AssistanceQuick Personalised responses as a service benchmark
LOT and Beyond Consistency- the key to improving service
• Librarians Online• Research Guru
Consulting LibrariansManage and Innovate
Into the FutureBetter Libraries
Co-ordinating Services
Collection Management
Implementation of Ideas
Collection Development
Mackay City Library Refurbishment
Challenges• Temporary relocation• Blending the Collections• Construction Delays
The New Mackay City Library
• Open welcoming space• Student computers• Study Spaces• Study Rooms• Centrally located