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Page 2: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 3: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Crack the DNA code of each person to better

communicate in a personal

way to build a meaningful

long term relationship

Page 4: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

The challenge is to gather,

analyze and interpret billions

of data strands of customer

interaction from countless

touch points and channels

Page 5: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Touchpoints - 1990’S TO 2005

Consumer’s Multichannel Life

Word of Mouth

E-Mail Marketing Call Center

Physical Store

& Point of Sale

Web

TV

Radio

Newspaper & Magazines

Direct Mail

Page 6: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Touchpoints - 2005 onward

Physical Store & Point of Sale

Word of Mouth

Location Services

Social

Digital Scan & Barcodes

Web

Video

Chat

TV

Reviews & Recommendations

E-Mail MarketingCall Center

Mobile

Direct MailRadio

Consumer’s Multichannel Life

Newspaper & Magazines

Page 7: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 8: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

It Is Harder Today To Know Who You Are And How To Reach You

And To Make It Even More Difficult

Page 9: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

200 Minutes + Per Day

500 Minutes for Millennials

If you are not occupied for 8-10 seconds,

then you pick up your phone 70% - 80% of time

Mobile Usage

Page 10: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Human Attention Span Is Now 8 Seconds

Page 11: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

So Where Does That Leave The Marketer?

Demand has far outstripped supply

Page 12: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

So What Do I Think About?

Page 13: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

No One Wants To Be A Data ScientistLess than .001% of us

can be data scientists

Page 14: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

•Hunter/Gatherers cannever move forward

•Hunter/Gatherers mode

oLoses precious time

oConsumes energy

oStifles innovation

Marketers Are Stuck Hunter/Gatherers Mode Jared Diamond – Guns, Germs and Steel

Page 15: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 16: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 17: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 18: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 19: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Copyright@2001 Teradata, a division of NCR, All Rights Reserved

Sysomos Challenge

Find patterns and trends, decode messages, identify images, find people, discover associations and turn it all into commercial opportunities

Page 20: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 21: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

So is Predictive Analytics the Best

Path for Marketers?

Page 22: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

So Is Artificial Intelligence The Best Path For Marketers?

2M Neurons

Page 23: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

So Is Artificial Intelligence The Best Path For Marketers?

2M Neurons 100B Neurons

Page 24: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

500 Trillion

Operations Per Second

Page 25: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated
Page 26: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

So Artificial Intelligence is Good but what can we do now that is

Real and Practical?

Page 27: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Run trillions of combinations every day andnotify user with one click to deeper visualization

of how and why insight occurred

Next step is automated insights to accelerate marketing efforts

Page 28: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Automated insightsrun trillions of combinations

Using statistical algorithms to discover:

Correlations, Anomalies, Accelerations, Thresholds, Associations, …

Data center can process

1 trillion operationsper second

Page 29: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Automated InsightsBuilt-in Insights Delivered With Platform

Guided

What I want to know

Unguided

What I don’t know

Page 30: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Automated InsightsPaid, Earned, and Owned

Top Rank

Trending

Influencer

Threshold

Industry

Competitor

Sentiment

Emoji

Visual

Language

Share of Voice

Customer Voice

Discovery

News Trending

Paid Media

Location

Virality

Topic Trends

Page 31: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Once statistical SIGNIFICANCE is reach, then associated METADATA is added to transform statistical insight

into a business insight with actionability

Automated InsightsAdding Context For Business Insights

Page 32: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Automated InsightsHow Will It Work?

Mobile Web Widget

API

Page 33: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated

Automated InsightsWhy Is This Different?

We believe we can help the industry move from hunter/gatherer mode to focus on their MARKETING CRAFT

By providing near real time contextual insights sifting through trillions of combinations that is humanly impossible to do

Page 34: Crack the DNA code of - Social Media Management and ... Sysomos Summi… · Social Digital Scan & Barcodes Web Video Chat TV Reviews ... 1 trillion operations per second. Automated