creating an ethical work environment cindy hale walter tangel

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CREATING AN ETHICAL CREATING AN ETHICAL WORK ENVIRONMENT WORK ENVIRONMENT Cindy Hale Cindy Hale Walter Tangel Walter Tangel

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Page 1: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

CREATING AN CREATING AN ETHICAL WORK ETHICAL WORK ENVIRONMENTENVIRONMENT

Cindy HaleCindy Hale

Walter TangelWalter Tangel

Page 2: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

OBJECTIVESOBJECTIVES NAME COMMON UNETHICAL NAME COMMON UNETHICAL

AND CORRUPT PRACTICES IN AND CORRUPT PRACTICES IN LAW ENFORCEMENTLAW ENFORCEMENT

NAME THE TEN VIABLE NAME THE TEN VIABLE SOLUTIONS TO CORRUPTION SOLUTIONS TO CORRUPTION

LIST 4 TECHNIQUES FOR LIST 4 TECHNIQUES FOR CONDUCTING AN ETHICAL CONDUCTING AN ETHICAL NEEDS ASSESSMENT IN YOUR NEEDS ASSESSMENT IN YOUR AGENCYAGENCY

Page 3: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

““The price of The price of greatness is greatness is

responsibilityresponsibility ””

-Winston Churchill-Winston Churchill

Page 4: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Think of a time during Think of a time during your law enforcement your law enforcement career when you were career when you were the victim of unethical, the victim of unethical, corrupt practices. How corrupt practices. How does that influence your does that influence your responsibility today as responsibility today as an administrator?an administrator?

Page 5: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

You, as a chief You, as a chief administrator, what administrator, what

kind of corrupt kind of corrupt practices do you think practices do you think

exist in law exist in law enforcement agencies?enforcement agencies?

Page 6: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

PROBLEMSPROBLEMS LYINGLYING STEALINGSTEALING BRUTALITYBRUTALITY INSUBORDINATIONINSUBORDINATION CHEATINGCHEATING FALSE REPORTINGFALSE REPORTING FAVORITISMFAVORITISM CRONYISMCRONYISM RACISMRACISM GENDER BIASGENDER BIAS SEXUAL HARRASSMENT SEXUAL HARRASSMENT CODE OF SILENCECODE OF SILENCE

Page 7: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Law Enforcement Ethics…Law Enforcement Ethics…Continuum of CompromiseContinuum of Compromise

(SLIPPERY SLOPE)(SLIPPERY SLOPE) SENSESENSE OF VICTIMIZATIONOF VICTIMIZATION ACTS OF OMMISSIONACTS OF OMMISSION ACTS OF COMMISSIONACTS OF COMMISSION

ADMINISTRATIVEADMINISTRATIVE CRIMINALCRIMINAL

Page 8: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Video: New Orleans incident

Page 9: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Case Study: New Orleans incident

Page 10: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Viable Solutions to Viable Solutions to CorruptionCorruption

Ensure Quality Background Investigations

Implement an Effective Employee Intervention Process

Make Character and Role-Modeling Highest Consideration

for Promotion

Having Courage to Acknowledge and Resolve Integrity Needs

Maintain a High Quality FTO ProgramPrevent Officers from Feeling Victimized

Fight Political Interference

Accept Nothing Less than Positive Leadership Role Models

Conduct Effective Ethics Training

Ensure Consistent, Fair Accountability

ETHICAL NEEDS ASSESSMENT

Page 11: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Ensure Quality Background InEnsure Quality Background Investigationsvestigations

The most important element of any The most important element of any organization’s hiring process is the organization’s hiring process is the background investigation.background investigation.

The best predictor of future behavior will The best predictor of future behavior will always be past performance.always be past performance.

INDEX

Page 12: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Maintain a High Quality FTO PMaintain a High Quality FTO Programrogram Implementing the cutting edge of field Implementing the cutting edge of field

training helps to ensure that FTOs are not training helps to ensure that FTOs are not angry and frustrated.angry and frustrated.

As a result, a positive organizational As a result, a positive organizational culture within the patrol division is much culture within the patrol division is much more likely.more likely.

INDEX

Page 13: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Fight Political InterferenceFight Political Interference

Political favoritism and interference has Political favoritism and interference has always been a detriment to law enforcement.always been a detriment to law enforcement.

Today’s interference typically attacks by Today’s interference typically attacks by lowering hiring standards and interfering lowering hiring standards and interfering with promotions.with promotions.

The best solution is usually to educate local The best solution is usually to educate local officials about the consequences of officials about the consequences of interfering.interfering.

INDEX

Page 14: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Ensure Consistent, Fair AccEnsure Consistent, Fair Accountabilityountability Ethical accountability will be one of the most Ethical accountability will be one of the most

used aspects of preventing unethical acts in the used aspects of preventing unethical acts in the next decade.next decade.

The upper administration is the only correct The upper administration is the only correct place to start when you truly want to improve place to start when you truly want to improve accountability because they are usually offenders accountability because they are usually offenders themselves.themselves.

They must set an example by holding themselves They must set an example by holding themselves accountable.accountable.

INDEX

Page 15: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Conduct Effective Ethics TrConduct Effective Ethics Trainingaining Most agencies have never conducted Most agencies have never conducted

internal ethics training. internal ethics training.

Best for most agencies are the major Best for most agencies are the major causes of misconduct, the Continuum of causes of misconduct, the Continuum of Compromise, ethical dilemma simulation Compromise, ethical dilemma simulation training, and the Corruption Continuum.training, and the Corruption Continuum.

INDEX

Page 16: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Accept Nothing Less than PAccept Nothing Less than Positive Leadership Role Moositive Leadership Role Modelsdels Supervisors act as trainer, counselor, and Supervisors act as trainer, counselor, and

mentor for all employees.mentor for all employees.

Role modeling is the greatest single Role modeling is the greatest single source of power as a leader.source of power as a leader.

Actions do speak louder than words.Actions do speak louder than words.

INDEX

Page 17: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Prevent Officers from FeeliPrevent Officers from Feeling Victimizedng Victimized Officers perceiving sense of victimization Officers perceiving sense of victimization

can lead to them committing a series of can lead to them committing a series of progressively worsening unethical progressively worsening unethical behaviors.behaviors.

Their perception of being a victim makes it Their perception of being a victim makes it easier for them to rationalize misconduct.easier for them to rationalize misconduct.

INDEX

Page 18: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Implement an Effective EmImplement an Effective Employee Intervention Processployee Intervention Process

Employee intervention can now be Employee intervention can now be implemented in two distinct forms.implemented in two distinct forms.

A.A. Computer SoftwareComputer SoftwareB.B. Internal TrainingInternal Training

INDEX

Page 19: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Make Character and Role-MMake Character and Role-Modeling Highest Consideratiodeling Highest Consideration for Promotionon for Promotion First line supervisors of those placed in First line supervisors of those placed in

critical positions are vital to the future of critical positions are vital to the future of any agency.any agency.

Sergeants serve as the first line of Sergeants serve as the first line of defense against wrongdoing.defense against wrongdoing.

INDEX

Page 20: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

Having the Courage to AcknHaving the Courage to Acknowledge and Resolve Integrowledge and Resolve Integrity Needsity Needs

Most employees have only one legacy to Most employees have only one legacy to leave after they are gone…their integrity.leave after they are gone…their integrity.

They will endure if they select to “do the They will endure if they select to “do the right thing”.right thing”.

INDEX

Page 21: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT

RECORDSRECORDS INTERVIEWSINTERVIEWS WRITTEN SURVEYS & WRITTEN SURVEYS &

QUESTIONAIRESQUESTIONAIRES EXAMINATIONSEXAMINATIONS

Page 22: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT

RECORDSRECORDS ORGANIZATIONAL PERFORMANCEORGANIZATIONAL PERFORMANCE DISCIPLINE DISCIPLINE INTERNAL AUDITINTERNAL AUDIT EMPLOYEE EVALUATIONSEMPLOYEE EVALUATIONS ACCIDENT RECORDSACCIDENT RECORDS COMPLAINTSCOMPLAINTS

Page 23: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT

INTERVIEWSINTERVIEWS FACE-TO-FACE (ALL LEVELS)FACE-TO-FACE (ALL LEVELS) GROUP SESSIONSGROUP SESSIONS PRIVATE CONVERSATIONSPRIVATE CONVERSATIONS

Page 24: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT

WRITTEN SURVEYS & WRITTEN SURVEYS & QUESTIONAIRESQUESTIONAIRES FOCUS ON ETHICAL FOCUS ON ETHICAL

IMPROVEMENTS NEEDEDIMPROVEMENTS NEEDED BRIBESBRIBES FALSIFYING REPORTSFALSIFYING REPORTS ETCETC

Page 25: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT

EXAMINATIONSEXAMINATIONS WRITTEN (MULTIPLE CHOICE, T/F)WRITTEN (MULTIPLE CHOICE, T/F) ORAL (BOARDS)ORAL (BOARDS) ROLE PLAY (BOARDS)ROLE PLAY (BOARDS)

Page 26: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

DETERMINE AGENCY DETERMINE AGENCY TRAINING NEEDS BASED TRAINING NEEDS BASED

ON ASSESSMENTON ASSESSMENT

ADMINISTRATIVE ADMINISTRATIVE SUPERVISORYSUPERVISORY LINELINE CIVILIANCIVILIAN

Page 27: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

THE ETHICS TRAINING THE ETHICS TRAINING MATRIXMATRIX

Comprised of fifteen Comprised of fifteen different law enforcement different law enforcement ethics training topics or ethics training topics or methods of instructions.methods of instructions.

(i.e. Self-Accountability)(i.e. Self-Accountability)

Page 28: CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel

SUMMARYSUMMARY WHAT ARE COMMON WHAT ARE COMMON

UNETHICAL AND CORRUPT UNETHICAL AND CORRUPT PRACTICES IN LAW PRACTICES IN LAW ENFORCEMENT?ENFORCEMENT?

WHAT ARE THE TEN VIABLE WHAT ARE THE TEN VIABLE SOLUTIONS TO CORRUPTION? SOLUTIONS TO CORRUPTION?

WHAT ARE 4 TECHNIQUES FOR WHAT ARE 4 TECHNIQUES FOR CONDUCTING AN ETHICAL CONDUCTING AN ETHICAL NEEDS ASSESSMENT IN YOUR NEEDS ASSESSMENT IN YOUR AGENCY?AGENCY?