creating bridges for success - jamaica employer's claudia, phd... · microsoft powerpoint -...
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Creating Bridges
For Success
Creating Bridges
For Success
White Sand Consultants © 2012
Working Collaboratively Working Collaboratively
Within and Across OrganizationsWithin and Across Organizations
A world of peace• Workers with shared vision• A work culture of partnering • A place where people matter, and relationships
prevail
Imagine"..
prevail• Competition exist but does not stifle collaboration• Me, you, us, they and them ".. People coming
together in a way that it has never been done before
White Sand Consultants © 2012
What People Are Saying""Alone we can do so little; together we can do so much.“ - Helen Keller
"The secret is to gang up on the problem, rather than each other." -Thomas Stallkamp
White Sand Consultants © 2012
Thomas Stallkamp
“There is far more talk about collaboration than doing.” - Russ Linden, Author of Working Across Boundaries
What’s Driving the Collaboration Momentum?
• Blurred boundaries• A “nobody’s in charge” world• Technology advances• Increasing number of specialists and
stakeholders• Complex challenges• Public impatience with poor
performance, waste• Recent world and political events
White Sand Consultants © 2012
What’s Your Story? • Parties participating and resisting
• Urgency and benefits of collaborating
Shared Experiences
• Positives and negatives impact
• Consequences for not collaborating
• Successes, Challenges, Failures
White Sand Consultants © 2012
• Agreeing
• Assisting
• Cooperating
Collaboration: What is it?Collaboration: What is it?Collaboration: What is it?Collaboration: What is it?
• Cooperating
• Jointly producing
• Working with
• Sharing
White Sand Consultants © 2012
“We can’t stress enough the power of collaboration. The old American myth that competition is the path to business heaven
has died a slow death .”– Kouzes & Posner, The Leadership Challenge
The leadership follows
collaborative principles
There is a constituency
for the collaboration
Individuals are committed
Collaborative Framework
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The Basics
are in place
The stakes are high
for the collaboration
Relationships are built
On trust and respect
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White Sand Consultants © 2012
• Better informed decisions• Better use of scarce resources• Ability to create something that
you can’t create by yourself using
Reasons to Collaborate
you can’t create by yourself using existing mindsets
• Higher quality, more integrated product / service for the end users
White Sand Consultants © 2012
• Cost savings
• Potential for individual and organizational learning
• Better ability to achieve your
Reasons to Collaborate
• Better ability to achieve your mission
• Expanded network
White Sand Consultants © 2012
Collaboration Hurdles
••SystemicSystemic
••SocietalSocietal••SocietalSocietal
••OrganizationalOrganizational
••IndividualIndividual
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� Need for Power
• Self-serving bias
• Lack of trust and confidence
• Turf issues
Individual Hurdles
• Narrow “silo” mentality
• Fear of losing control, autonomy, quality, identity, resources
White Sand Consultants © 2012
“Individuals committed to a vision beyond their self-interestfind they have energy not available when pursuing narrower goals.”
Peter Senge, The Fifth Discipline
Organizational Hurdles
� Immediate costs, remote benefits
� Different goals and measures
� Low credit or reward� Low credit or reward
� Different funding streams, measures,
� What’s in it for the organization?
� Different rules, beliefs, values
White Sand Consultants © 2012
• Personal beliefs
• Rugged individualism
Societal Hurdles
• Rugged individualism
• Bias for competition
White Sand Consultants © 2012
"Great discoveries and improvements invariably involve the cooperation
of many minds. I may be given credit for having blazed the trail but when I
look at the subsequent developments I feel the credit is due to others
rather than to myself." Alexander Graham Bell
• Political agendas
• Economic realities
Systemic Hurdles
• Cultural biases
• Social norms
• Religious beliefsWhite Sand Consultants © 2012
�Open relationship among the partners
�Open and honest communication
�Each partner plays to its strengths
Keys To Successful Collaboration
�Voluntary not a mandatory effort
�Win-win Approach (willingness among partners toaccept less than 100% of what they want)
�Shared resources – staffing, materials, etc.
White Sand Consultants © 2012
• Joint ownership for process
• Agreed-upon ground rules
• Partners get to know each other
Keys To Successful Collaboration
• Partners get to know each other
• Transparency; behind-scenes activity minimal
• Clear roles
• Skillful convening
• Action-oriented approachWhite Sand Consultants © 2012
• Better informed decisions
• Better use of scarce resources
• Ability to create something that
Results of Collaboration
• Ability to create something that you can’t create by yourself using existing mindsets
• Higher quality, more integrated product / service for the end users White Sand Consultants © 2012
• Potential for individual and organizational learning
• Better ability to achieve the
Results of Collaboration
• Better ability to achieve the organization’s mission
• Cost savings
• Expanded networkWhite Sand Consultants © 2012
If nature gets the notion of
collaboration,
Just A Thought"..
collaboration,
why can’t humans?
White Sand Consultants © 2012
Yes, We Can
White Sand Consultants © 2012
"Gettin' good players is easy. Gettin' 'em "Gettin' good players is easy. Gettin' 'em to play to play to play to play
together is the hard part." together is the hard part." -- Casey StengelCasey Stengel