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Creating Bridges For Success Creating Bridges For Success White Sand Consultants © 2012 Working Collaboratively Working Collaboratively Within and Across Organizations Within and Across Organizations

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Page 1: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

Creating Bridges

For Success

Creating Bridges

For Success

White Sand Consultants © 2012

Working Collaboratively Working Collaboratively

Within and Across OrganizationsWithin and Across Organizations

Page 2: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

A world of peace• Workers with shared vision• A work culture of partnering • A place where people matter, and relationships

prevail

Imagine"..

prevail• Competition exist but does not stifle collaboration• Me, you, us, they and them ".. People coming

together in a way that it has never been done before

White Sand Consultants © 2012

Page 3: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

What People Are Saying""Alone we can do so little; together we can do so much.“ - Helen Keller

"The secret is to gang up on the problem, rather than each other." -Thomas Stallkamp

White Sand Consultants © 2012

Thomas Stallkamp

“There is far more talk about collaboration than doing.” - Russ Linden, Author of Working Across Boundaries

Page 4: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

What’s Driving the Collaboration Momentum?

• Blurred boundaries• A “nobody’s in charge” world• Technology advances• Increasing number of specialists and

stakeholders• Complex challenges• Public impatience with poor

performance, waste• Recent world and political events

White Sand Consultants © 2012

Page 5: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

What’s Your Story? • Parties participating and resisting

• Urgency and benefits of collaborating

Shared Experiences

• Positives and negatives impact

• Consequences for not collaborating

• Successes, Challenges, Failures

White Sand Consultants © 2012

Page 6: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Agreeing

• Assisting

• Cooperating

Collaboration: What is it?Collaboration: What is it?Collaboration: What is it?Collaboration: What is it?

• Cooperating

• Jointly producing

• Working with

• Sharing

White Sand Consultants © 2012

“We can’t stress enough the power of collaboration. The old American myth that competition is the path to business heaven

has died a slow death .”– Kouzes & Posner, The Leadership Challenge

Page 7: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

The leadership follows

collaborative principles

There is a constituency

for the collaboration

Individuals are committed

Collaborative Framework

√√√√

√√√√

√√√√

The Basics

are in place

The stakes are high

for the collaboration

Relationships are built

On trust and respect

√√√√

√√√√

√√√√

√√√√

White Sand Consultants © 2012

Page 8: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Better informed decisions• Better use of scarce resources• Ability to create something that

you can’t create by yourself using

Reasons to Collaborate

you can’t create by yourself using existing mindsets

• Higher quality, more integrated product / service for the end users

White Sand Consultants © 2012

Page 9: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Cost savings

• Potential for individual and organizational learning

• Better ability to achieve your

Reasons to Collaborate

• Better ability to achieve your mission

• Expanded network

White Sand Consultants © 2012

Page 10: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

Collaboration Hurdles

••SystemicSystemic

••SocietalSocietal••SocietalSocietal

••OrganizationalOrganizational

••IndividualIndividual

White Sand Consultants © 2012

Page 11: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

� Need for Power

• Self-serving bias

• Lack of trust and confidence

• Turf issues

Individual Hurdles

• Narrow “silo” mentality

• Fear of losing control, autonomy, quality, identity, resources

White Sand Consultants © 2012

“Individuals committed to a vision beyond their self-interestfind they have energy not available when pursuing narrower goals.”

Peter Senge, The Fifth Discipline

Page 12: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

Organizational Hurdles

� Immediate costs, remote benefits

� Different goals and measures

� Low credit or reward� Low credit or reward

� Different funding streams, measures,

� What’s in it for the organization?

� Different rules, beliefs, values

White Sand Consultants © 2012

Page 13: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Personal beliefs

• Rugged individualism

Societal Hurdles

• Rugged individualism

• Bias for competition

White Sand Consultants © 2012

"Great discoveries and improvements invariably involve the cooperation

of many minds. I may be given credit for having blazed the trail but when I

look at the subsequent developments I feel the credit is due to others

rather than to myself." Alexander Graham Bell

Page 14: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Political agendas

• Economic realities

Systemic Hurdles

• Cultural biases

• Social norms

• Religious beliefsWhite Sand Consultants © 2012

Page 15: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

�Open relationship among the partners

�Open and honest communication

�Each partner plays to its strengths

Keys To Successful Collaboration

�Voluntary not a mandatory effort

�Win-win Approach (willingness among partners toaccept less than 100% of what they want)

�Shared resources – staffing, materials, etc.

White Sand Consultants © 2012

Page 16: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Joint ownership for process

• Agreed-upon ground rules

• Partners get to know each other

Keys To Successful Collaboration

• Partners get to know each other

• Transparency; behind-scenes activity minimal

• Clear roles

• Skillful convening

• Action-oriented approachWhite Sand Consultants © 2012

Page 17: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Better informed decisions

• Better use of scarce resources

• Ability to create something that

Results of Collaboration

• Ability to create something that you can’t create by yourself using existing mindsets

• Higher quality, more integrated product / service for the end users White Sand Consultants © 2012

Page 18: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

• Potential for individual and organizational learning

• Better ability to achieve the

Results of Collaboration

• Better ability to achieve the organization’s mission

• Cost savings

• Expanded networkWhite Sand Consultants © 2012

Page 19: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

If nature gets the notion of

collaboration,

Just A Thought"..

collaboration,

why can’t humans?

White Sand Consultants © 2012

Page 20: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

Yes, We Can

White Sand Consultants © 2012

Page 21: Creating Bridges For Success - Jamaica Employer's Claudia, PhD... · Microsoft PowerPoint - White, Claudia, PhD - Creating Bridges for Success - Collaboration [Compatibility Mode]

"Gettin' good players is easy. Gettin' 'em "Gettin' good players is easy. Gettin' 'em to play to play to play to play

together is the hard part." together is the hard part." -- Casey StengelCasey Stengel