2010-2011 Annual Report for Centerstone of Indiana

PossibilitiesPossibilitiesCreatingC

1/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

884Number of Centerstone ofIndiana employees working to save lives and change lives.

TABLE OF CONTENTS

2 From the CEO

3 From the Board Chair Centerstone of Indiana Board of Directors

4 About Centerstone of Indiana

5 The Year in Review – 2010-2011 Highlights

7 Ages Served Referral Sources

8 Financial Information

9 Centerstone of Indiana Leadership

10 Centerstone of America Leadership

Nothing limits achievement like small

thinking; nothing expands possibilities

like unleashed imagination.

– William Ward

2/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

FROM THE CEOAt the very heart of Centerstone’s Mission: To prevent and cure mental illness and addiction is the

possibility and hope each individual has for recovery. Without this possibility, without this hope, the

cycle of mental illness and addiction continues unabated.

This past year Centerstone staff in Indiana brought possibility and hope for recovery to more than

24,000 Hoosiers. We helped expand the concept of recovery for individuals with mental illness and

addiction to include a more integrated system of care. We embraced the efforts of other treatment

partners, legal system and health care providers, and volunteers by forming a more collaborative

approach to recovery through a Recovery Oriented System of Care (ROSC) which now serves as

a model for other Indiana substance abuse service providers. We furthered research into the most

effective and efficient treatment protocols and supported approaches that emphasize overall health

management, chronic disease management, social support system navigation as well as housing and

employment services to more fully address the complete scope of individual need.

I continue to be impressed by the professionalism, innovation, and

committment of Centerstone staff. I am also inspired by the courage

of those who seek treatment for mental illness and addiction and

humbled with the trust they place in Centerstone.

Suzanne Koesel, LCSWChief Executive OfficerCenterstone of Indiana, Inc.

Centerstone’s Mission is to prevent

and cure mental illness and addiction.

3/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

Seeing the possibilities in the life of a child has been what my work as an educator has

encompassed these many years. Extending the possibility of hope and recovery for struggling

families as a Centerstone board member has been a rewarding way to be of service to

communities in south and central Indiana.

I have seen first-hand the benefit of mental health treatment for children and families through

my work in education and have had the privilege to work closely with the leadership of

Centerstone as they continue to bridge the gap in care for mental

health and substance abuse issues. I am proud to have been

associated with this organization and its professional

clinical staff.

Terrye DavidsonChairCenterstone of Indiana, Inc. Board of Directors

FROM THE BOARD CHAIR

Linda L. HobbsJohn W. MullRobert E. NethGilbert PalmerGary RiggleKristi RowellRev. Gregory A. RussellLinda TraderSuzanne Koesel, LCSW, Chief Executive Officer

Terrye Davidson, ChairJosie L. Seybold, Vice-ChairStephen Taylor, SecretaryStephen Pritchard, DDS Immediate Past ChairRobert BaltzellJennifer Embree, DNPDavid Emmert, EsquireGerald Gray

CENTERSTONE OF INDIANABOARD OF DIRECTORS

4/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

ABOUT CENTERSTONE OF INDIANACenterstone is a not-for-profit organization, offering a full range of mental health services, substance abuse treatment and related educational programs to individuals of all ages and their families. With a history that spans more than five decades and an annual revenue of $51,600,665, the Centerstone network includes more than 60 facilities across 17 Indiana counties throughout south and central Indiana and operates the Foster Care Select program in 24 counties. Centerstone serves more than 24,000 people each year.

Our service goes beyond diagnosis and treatment. Centerstone programs also help individuals rebound from adversity, build on their strengths and achieve their life goals. We seek to identify new treatments and even eliminate mental illness by participating in groundbreaking research studies with leading universities across the nation. The CARF International Accreditation underscores our commitment to providing unmatched quality of care and a diverse continuum of services. For those who need us most, we are dedicated to providing for unmet mental healthcare needs within the communities we serve.

Jackson

Randolph

Fiscal Year 2010-2011 www.centerstone.org

Counties where 100+ clients reside

Counties where 1-99 clients reside

Counties with Centerstone facilities

CENTERSTONE

Michigan - 2

Kentucky - 91

Ohio -95

Illin

ois

-3

We believe in the possibilities of lives changed

forever through prevention, early intervention

and research-driven treatments.

5/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

THE YEAR IN REVIEW – 2010-2011 HIGHLIGHTS It is well documented that individuals with a serious mental illness die on average 25 years earlier than

the rest of the population. In order to address this issue, Centerstone launched the BE Well integrated health program directed at managing the overall health of seriously mentally ill individuals in Bloomington.

The Johnson-Nichols Health Center, a service of Centerstone, successfully acquired Rural Health Clinic status.

In the future, the delivery of mental health services will occur in partnership with other healthcare organizations. For this reason, Centerstone established four new partnerships with Rural Health Clinics/Federally Qualified Health Centers in Indiana, placing therapists in primary care settings.

The integration of physical and mental health care is on the horizon. In preparation for this development, Centerstone implemented Health Navigator training with all adult and family rehabilitation staff, improving their ability to assist clients with physical and well as mental health care needs.

Centerstone was a founding developer of an integrated health state collaborative effort including the Indiana Council of Community Mental Health Centers, the Indiana Primary Healthcare Association, Behavioral Health Management of Indiana, The Indiana Division of Mental Health and Addiction and the Office of Medicaid Policy and Planning, in addition to Centerstone.

Centerstone participated in the development of the newly formed Mental Health Corporations of America collaborative on integrated health.

Centerstone expanded the use of evidence-based protocols through implementation of an addictions clinical pathway and the launching of intensive trainings for all Centerstone of Indiana staff.

Centerstone successfully transformed its addictions day treatment program (Recovery House) to Recovery Engagement Center using a cutting-edge care model, called Recovery Oriented Systems of Care (ROSC), receiving state and national recognition.

The revision of the Indiana Medicaid Rehabilitation (MRO) Program resulted in significant changes in how intensive home and community-based services are delivered. Centerstone retrained its clinical staff, redefined jobs, and hired many additional staff in response to the new MRO plan, focused on individualized service delivery, skills development and modernized recovery models. Despite this major change in treatment delivery, Centerstone’s clinical outcomes exceeded state averages in all areas.

(continued)

6/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

Centerstone absorbed the programming and staff of the Aurora addictions program of Reid Hospital, expanding addiction services provided by Centerstone in the Richmond area.

In order to provide additional safe and affordable housing for the homeless mentally ill, Centerstone broke ground and began construction on a 60-unit apartment complex in Richmond.

The Indiana Division of Child Services made significant changes this year, shifting the provision of children’s community-based mental health services to community mental health centers and away from other providers. With this change, Centerstone saw an 8 percent growth in the children’s services area, resulting in becoming the third largest community mental health care provider to the Indiana Division of Mental Health at the end of the fiscal year.

Financial diversity is critical to Centerstone’s continuing ability to provide much-needed services in its communities. Centerstone doubled its commercial insurance revenue and expanded grant revenue by 33 percent. Grants acquired this year included the 60-unit apartment complex, BE Well clinic, and Recovery Engagement Center initiatives.

In order to improve medical and emergency services, Centerstone integrated medical services under one medical director and created a single on-call schedule across all medical teams.

Centerstone successfully transitioned to new leadership. Following Dr. Bob Williams’ 20 years of dedicated and inspired service as Chief Executive Officer, Suzanne Koesel, LCSW, became Centerstone’s second Chief Executive Officer.

Without leaps of imagination, or dreaming, we

lose the excitement of possibilities. Dreaming,

after all, is a form of planning.

– Gloria Steinem

THE YEAR IN REVIEW – 2010-2011 HIGHLIGHTS (continued)

7/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

REFERRAL SOURCES

Self 37%

Court/Judicial 25%

Physicians 11%

Hospital 11%

Government Agencies – state and federal 8%

Other 4%

Other Mental Health & Addiction Providers 2%

Schools/Educational 1%

Centerstone Staff <1%

Business/Industry <1%

Family or Friend <1%

Managed Care Companies <1%

Church/Religious Affiliation <1%

TOTAL 100%

24,713Number of individuals served in 2010-2011 by the Centerstone of Indiana network.

AGES SERVED

0-51%

6-1211%

13-1915%

20-5460%

55-7411%

75+2%

Total 24,713

8/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

Therapy and Medical Services

27%

Administration14% Home and Community-Based

Specialty Services54%

Grant Funded Services

5%

Total $50,089,478

EXPENSES

Centerstone programs

provide a wide range of mental

health and addiction services to

children, adolescents, adults and

seniors.

REVENUES

Governmental Agency Grants

& Contracts28%

County Funds6%

Rents, Donations, Other 9%

Client Services57%

Total $51,600,665

9/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

CENTERSTONE OF INDIANA LEADERSHIPSuzanne Koesel, LCSW Chief Executive OfficerShirley Arney, MBA Chief Operating Officer for Clinic, Medical and Support ServicesRobb Backmeyer, MSW, MBA Chief Operating Officer for Adult, Child and Family Specialty ServicesJohn Daugherty, MBA, CPA Vice President for FinanceJerry Neff, MD Medical DirectorRobert Siegmann, LCSW, MBA Vice President for Healthcare Integration, Lean Sigma, Addictions and Red Oak IndustriesKelly Bauermeister, LCSW, MBA Director of Child and Family ServicesShannon Castetter, MBA Director of Red Oak IndustriesDavid Carrico, LCSW Director of Adult Specialty and Residential ServicesThelma Chandler, MSW, CADAC-I, ICAC-II Director of Clinic Services, East RegionKathy O’Brian Christoff, LCSW Director of Adult Specialty and Employment Services

Kenneth Conway, MD Assistant Medical Director, Central RegionLinda Grove-Paul, LCSW, MPA Director of Addiction and Forensic ServicesJenny Harrison, LCSW Director of Clinic Services, Central RegionMark Jones, MD Assistant Medical Director, East RegionJohn Kenny, CPA ControllerScott Lewellen Director of Marketing and Public RelationsDarcey Meridith, LCSW Director of Foster Care SelectMaria Nehrt, BGS Director of Environmental ServicesAmanda Pardue, LMHC Director of Clinic Services, West RegionRuth Ralph, LSW Executive Director of Johnson Nichols Health ClinicBeth Rodriquez, MA Director of DevelopmentMichelle Sears Director of Authorization, Credentialing, Access, Clinical Records and Support ServicesMaren Sheese, LCSW Director of BE Well Program

10/ 2010-2011 ANNUAL REPORTCENTERSTONE OF INDIANA

CENTERSTONE OF AMERICA LEADERSHIPCenterstone of America exists to provide oversight and support for all companies of Centerstone.

Executive CabinetDavid Guth, Chief Executive OfficerDebbie Cagle, Chief Executive Officer of Advantage Behavioral HealthTom Doub, PhD, Interim Chief Executive Officer of Centerstone Research InstituteLinda Garceau, MBA, MA, Chief Executive Officer of Centerstone FoundationBarry Hale, Chief Administrative OfficerMike Jones, Executive Director of Not AloneSuzanne Koesel, LCSW, Chief Executive Officer of Centerstone of IndianaBob Vero, EdD, Chief Executive Officer of Centerstone of TennesseeGwen Watts, Administrative Chief of StaffBob Williams, PhD, Chief Strategy Officer and CEO Emeritus_______________

Michael Butler, CPA, Corporate Controller and Treasury OfficerLynn Chappin, Director of Human ResourcesWayne Easterwood, Chief Information OfficerJan Goodson, Director of Grant WritingSherry Harrison, MSSW, Corporate Compliance OfficerSarah Hirsch, MBA, Director of Contract Management and Managed CareChristy Hooper, PHR, Vice President for Human ResourcesKaren Keene, Security OfficerPrasad Kodali, Director of Enterprise ApplicationsRona Krueger, MSW, ExecutiveVice President for Quality ImprovementHoward McClung, Director of TechnologyJoe Moore, Finance Officer for AffiliatesBrad Nunn, PhD, Executive Vice President for Measurement and Performance ImprovementRamona Rhodes, Vice President for Marketing and Public RelationsNatalie Stone, Director of Web CommunicationsMark Uebel, Director of Business Solutions for SolutionsEAP

Centerstone, a not-for-profit organization, has provided a wide range of mental health and addiction services to Indiana residents for more than 50 years. Through more than 60 facilities in 17 Indiana counties, Centerstone serves more than 24,000 children, adolescents, adults and seniors each year. The organization also operates the Foster Care Select program in 24 counties. It is accredited by CARF International. For more information about Centerstone, please call 800-344-8802 or visit www.centerstone.org

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