creating user interfaces user-centered design. government sites comparisons. visualizations....
TRANSCRIPT
Creating User Interfaces
User-centered design. Government sites comparisons. Visualizations.
Homework: Post sources on accessibility.
General advice on User centered design
• [Give user or user groups names!]• Use language of the user/customer/client.• Better way: Do NOT assume user knows your
language– Business– Technical
• Do not assume your organization is foremost in mind of users.
Stories
• Citibank household account• DIY form for small estates– https://www.nycourts.gov/forms/surrogates/
smallestate.shtml– Reflection?
My reflections
• Sacrifices efficiency for effectiveness– Trade off just presenting form with guiding
applicant through process• Did make mistakes and needed to re-do but
it's okay.• I wonder if system is self-correcting– Making survey part of document bad idea.– Are questions (e.g., size of estate) recorded for
possible change in form.
Example
• Consumer Reports Health Care Helper– https://tools.healthlawhelper.org/index.html#tool
programs/defac9c0-15d8-4fd5-a6b5-258c16385bdf
– What is Consumer Reports?– Why / What is this?
Compare
• DIY small estates• Health care helper
Example
• Organization of colleges• Purchase College– Combined mathematics/computer science– New media major is NOT in School of the Arts but
in School of Film and Media Studies– There is School of Liberal Studies– ?
Example
• Problems with hybrid statistics course• Is there a way to communicate – what the course is– Force students to consider if it is for them
• Note: Bill Junor has agreed to come to class after registration– So we need to have good questions and
comments!
Your example relating to language and/or organization
• ?
New challenges
• Expectation of application working on multiple devices– Even if it may not be appropriate.• Need to educate / guide user.
• Expectation of application working on multiple devices, possibly doing different things– State of the Union– others?
Government sites
• Your example
Accessibility
• Making applications accessible to the widest variety of people
• Including people with disabilities such as– Visual– Auditory– Motor– Cognitive– Seizures
Aside
• Don't assume all attempts at increasing accessibility are good.
• Accessibility [probably] carries a cost and there can be alternatives– Election Plan B machines– Extra credit
Extra credit
• Some years back, a game was reputed to cause seizures.– Find source, summarize, comment.
Note
• Many government sites have specific requirements to be accessible.
• SUNY has requirement.
Visualizations
• Showing information, generally multi-dimensional– May or may not be 'right' and what does that mean
• My favorite: http://gapminder.com Click on Gapminder world for wealth and health of nations. There are others.– Note: user does not input any information. The
interactions does make the data give stronger impression.
– This probably doesn't pass test of accessibility for visually impaired.
Homework
• Find a unique source of accessibility, including certification, SUNY requirements. Post a summary and your comments.
• Next class: visually impaired person from CTS will visit.– Prepare questions!