crm and mobility - microsoft dynamics crm online - quanta crm

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Page 1: CRM and Mobility - Microsoft Dynamics CRM Online - Quanta CRM

MOBILE CRM – advantages, benefits, challenges,

considerations

Page 2: CRM and Mobility - Microsoft Dynamics CRM Online - Quanta CRM

PRESENTERS &

AGENDA

Eric Anderson, Director of Sales

PRESENTERS

Brian Dunn, Director of Marketing

AGENDA

Introduction & Logistics

Mobile CRM – Advantages, Benefits, Challenges and Considerations

Questions

MOB ILE CRM – A DVA NTA GE S , B E NE F IT S , CHA LLE NGE S A ND

CONS IDE RAT IONS

Page 3: CRM and Mobility - Microsoft Dynamics CRM Online - Quanta CRM

MOBILE CRM

Form Factor

Advantages

Immediacy

Discreetness

MOB ILE CRM – A DVA NTA GE S , B E NE F IT S , CHA LLE NGE S A ND

CONS IDE RAT IONS

Page 4: CRM and Mobility - Microsoft Dynamics CRM Online - Quanta CRM

MOBILE CRM

Improving CRM Usage

BUSINESS CHALLENGES

Turning CRM into a Competitive Advantage

MOB ILE CRM – A DVA NTA GE S , B E NE F IT S , CHA LLE NGE S A ND

CONS IDE RAT IONS

Page 5: CRM and Mobility - Microsoft Dynamics CRM Online - Quanta CRM

MOBILE CRM

BENEFITS

MOB ILE CRM – A DVA NTA GE S , B E NE F IT S , CHA LLE NGE S A ND

CONS IDE RAT IONS

Increase Average Sales

Lower Cost of Sales

Deliver Real Time Data to Managers

Reduce Billing Lag Time

Page 6: CRM and Mobility - Microsoft Dynamics CRM Online - Quanta CRM

MOBILE CRM

CONSIDERATIONS

MOB ILE CRM – A DVA NTA GE S , B E NE F IT S , CHA LLE NGE S A ND

CONS IDE RAT IONS

Deliver a Familiar User Experience

Mobile Offline Support

Closely Examine Security Options

Offer Broad Device Support

Embrace Customization

Support Single, Mixed Device Infrastructure

Page 7: CRM and Mobility - Microsoft Dynamics CRM Online - Quanta CRM

ANY QUESTIONS?

CONTACT ERIC ANDERSON AT [email protected] OR (844) 244-6310

FOR MORE INFORMATION ABOUT DASHBOARDS OR

OTHER CRM FEATURES

For a Copy of the “Mobility and crm” white paper OR THE 2016

RELEASE GUIDEWWW.QUANTACRM.COM/RESOURCES/

TO REGISTER FOR FUTURE WEBINARS or view past

eventsWWW.QUANTACRM.COM/EVENTS

MOB ILE CRM – A DVA NTA GE S , B E NE F IT S , CHA LLE NGE S A ND

CONS IDE RAT IONS