crm data sheet

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Page 1: CRM Data Sheet

Your Business

in the Cloud?

CRM FOR WEALTH MANAGEMENT

WEALTH MANAGEMENT

DEAL MANAGEMENT

PRIVATE EQUITY MANAGEMENT

PORTFOLIO MANAGEMENT

FEATURE HIGHLIGHT

360° CLIENT VIEW

HOUSEHOLD\GROUP MANAGEMENT

DEAL MANAGEMENT

PORTFOLIO MANAGEMENT

OUTLOOK INTEGRATION

COMPLIANCE & DATA AUDITING

REAL-TIME DASHBOARDS

SALES AUTOMATION WORKFLOWS

MOBILITY

BENEFITS

INCREASED SALES PRODUCTIVITY

SHORTEN SALES CYCLE

TRACK CLIENT HOUSEHOLD & RELATIONSHIPS

IDENTIFY OPPORTUNITIES TO UP & CROSS-SELL

ENSURE HIGHER RATE OF ADOPTION

OFFER SELF-SERVICE CUSTOMER CAPABILITIES

LEVERAGES ALL MS CRM DYNAMICS FEATURES

Business Challenges

Attract: The goal of every organization is to attract the new

customers. This requires developing & deploying strong marketing

and sales processes.

Retain: Identifying within the customer base those who are of

most value to the business & ensuring that emphasis is placed on

retaining their business. This will be achieved through high

standards of service & support with proactive customer contact.

Develop: Existing customers are a valuable source of additional

revenue. Knowledge of their activities & risks provide opportunities

for cross-selling and up-selling.

Provide “high touch” service to

increasingly sophisticated clients

Microsoft Dynamics CRM

Implementation Sales ● Marketing ● Service

Washington DC Muscat Dubai London Mumbai Chennai

Customer Service Sales Management

Business Analytics Marketing

Email : [email protected] Website: www.iotap.com

Page 2: CRM Data Sheet

Intelligent: Track all customer

interactions in one place.

Connected: Connect sales,

marketing & customer service

creating more visibility and

higher productivity.

Familiar: Microsoft’s familiar

user-interface promotes faster

adoption.

IOTAP’s dedication to the highest standards in customer service and solution knowledge has earned us the

distinction of being a Microsoft Gold Certified Partner. Our certified CRM consultants are specialists with years

of experience in the installation, implementation, customization, and support of Microsoft Dynamics CRM.

Our architects provide expert business analysis, advice and training to help your organization get the most

value from your Microsoft Dynamics CRM investment. We follow the industry-leading Microsoft “Sure

Step” methodology to implement best practices in project management.

Our Microsoft Dynamics CRM related services include:

CRM Implementation Services (On Premise or Cloud Based)

CRM 2011 Upgrade

CRM Dynamics Custom Development

Integration with ERP or LOB applications

OUR MICROSOFT DYNAMICS CRM SERVICES

Email : [email protected] Website: www.iotap.com

Washington DC Muscat Dubai London Mumbai Chennai