crm

Click here to load reader

Upload: sarah-miller

Post on 29-Jun-2015

414 views

Category:

Documents

0 download

Report

Download

Embed Size (px):

DESCRIPTION

CRM

TRANSCRIPT

What is CRM?

Front-End Customer ServiceRevenue Center Department

What is CRM?

• C=CustomerR=RelationshipM=Management

• Tracking customer information in order to deliver a more personalized experience.

Characteristics of CRM

• Immediate – Instant gratification for customers in matters of problem-solving and processing requests.

• Personalized – Interactions can be tailored to the unique needs and preferences of your customers.

20110607 social crm strategie - crm excellence

3. crm & e crm

Hosted PBX CRM Connect - XO Communications CRM Connect... · HOSTED PBX CRM CONNECT USER GUIDE ... vtiger.com vtiger CRM - 6 vtiger CRM - 4 - 5 XING XING Zoho Corp. Zoho CRM - Standard,

CRM and CRM Phases

Microsoft Dynamics CRM Platform...2015/10/01 · Microsoft Dynamics CRM Platform User Guide CRM Versions Supported: CRM 2013/2015/2016 CRM Picture for Microsoft Dynamics CRM is a

SAP Hybris Cloud CRM Event - Go beyond traditional CRM, Cloud CRM

Hotel CRM Software | Kapture CRM

CRM Scorecard - CRM Performance Measurement

CRM@Oracle: CRM Analytics

Sage Crm & Sage Crm

OpenSpan for Oracle CRM SIEBEL CRM ORACLE …johnsonstudios.com/wp-content/uploads/2013/04/OS-for-Oracle-CRM...OpenSpan for Oracle CRM SIEBEL CRM ORACLE CRM On DEMAnD PEOPLESOfT EnTERPRISE

CRM On Demand, Web Based CRM, Hosted CRM, Small Business CRM Software

peoplesoft crm training | peoplesoft crm training online | peolplesoft crm course

Crm unit v (crm application)

Get ROI from CRM: SalesProcess360 CRM Audit Companies Get ROI from CRM SalesProcess360 CRM Audit Learn More: 504-355-1150 sales@ salesprocess360.com ... CRM Roadmap Matrix CRM Phased

CRM Company In India | Cloud Based CRM | Kapture CRM - INDIA

Rogers State University Emerging Technologies …...MetaSolv Workflow Management CRM CRM Sales Force Management CRM CRM Contract Negotiation CRM Sales Forecast CRM Revenue Projections

Choosing a CRM/365 Portal Solution · What version of Dynamics CRM are we currently running? CRM 4 CRM 2011 CRM 2013 CRM 2015 CRM 2016 CRM Online 365 Is there a

CRM Software, Cloud CRM, CRM Solutions, CRM Services, Sales CRM by bsquare

CRM and Social CRM

Middleware Technologies - Study Mafia · Management Workflow Mgt MetaSolv Workflow Management Middleware Data Integration CRM 1 CRM CRM rce CRM CRM Contract Negotiation CRM Sales

CRM@Oracle - Oracle CRM On Demand

Aligning Teams & Driving Growth Using CRM...CRM Analysis & Design CRM Implementation CRM Support All Consultants CRM Certified 350+ Customers 1,000+ CRM Projects 98% Customer Retention

Crm evolution- crm phases

Comparing Dynamics CRM and CRM Online Deployment Options Dynamics CRM Online V2.27.15

CRM Online and Microsoft Dynamics CRM 2013 (on-premises) · CRM Online and Microsoft Dynamics CRM 2013 (on-premises) ... •Microsoft Dynamics CRM Overview Dashboard •Microsoft

SAP CRM Training | SAP CRM Online Training | SAP CRM Course

Analytical crm and social crm

real estate crm software | mobile crm | kapture CRM

CRM Journal, CRM, CRM Bulletin | National Park Service

CRM SOFTWARE COMPARISON · sage crm netsuite crm hubspot crm sap crm software features api access cadence contact management contract management database management funnel reporting

User Guide - Microsoft Azure · 2015-10-01 · Microsoft Dynamics CRM / XRM Platform User Guide CRM Versions Supported: CRM 2011, CRM 2013, CRM 2015 & CRM 2016 CRM Notes Rollup for

CRM & Social CRM

Sage CRM Social CRM Datasheet

The Portal Connector has your Back! · The Portal Connector Dynamics 365 Portals Dynamics CRM Version Support • CRM 2011 • CRM 2013 • CRM 2015 • CRM 2016 • CRM Online •