csb of middle georgia - csbmg.com · csb’s in order to stay financially sustainable, and to...

35
CSB of Middle Georgia RFT SHOWCASE 2018

Upload: others

Post on 23-May-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

CSB of Middle GeorgiaRFT SHOWCASE 2018

Page 2: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

The Acquisition

• DBHDD recognized that changes needed to be made with the CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity to think about merging CSB’s.

• CSBMG and OBHS had many parallel demographic characteristics including serving predominately rural communities, having a similar corporate culture, and a history of collaboration.

• CSBMG and OBHS began discussion in 2014 about a potential merge. The two agencies became one on, July 1, 2017,bringing the CSBMG’s service area to a full 16 counties that stretches from the Middle Georgia area to the South Carolina line.

Page 3: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Emanuel, 667

Burke, 576

Jenkins, 25

Screven, 383Jefferson / Glascock, 44

Montgomery / Wheeler, 26

Treutlen, 23

Telfair, 12

Dodge, 778

Pulaski, 16

Laurens /Johnson, 3783

Wilcox /Bleckley, 9

Other, 24

2nd Qtr 2018 -, Served

Emanuel Burke Jenkins Screven Jefferson / Glascock Montgomery / Wheeler Treutlen Telfair Dodge Pulaski Laurens /Johnson Wilcox /Bleckley Other

Total : 6366

Page 4: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

RFT Project Teams

• Community Partners (Outreach and education in the community and for those we serve. )

• In the Know (Efficiency and transparency internally for staff through knowledge and support.)

• Excel 101 (Staff Recovery Training & Person Centered Treatment Choices)

• I/DD (Unify and uplift those we serve by discovering and creating experiences to remember a lifetime.)

• Emerging Adults . (Service delivery and personal development as envisioned by coming of age and young adults.)

• Day Services . (Partnering with peers to reveal days filled with hope and uncover a life filled with purpose.)

• Rise Up (Educate and Empower those in recovery to STAY in recovery.)

• Personal Medicine (Encourage other ways to “get better” than just medicine.)

Page 5: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Blending and RebrandingProject Team- In the Know & Community Partners

Page 6: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

OAP’s

Blending and RebrandingProject Team- In the Know & Community Partners

Corporate Compliance

HRPC

Risk Management

Safety & Risk Management

Page 7: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Project Team- In the Know

Merging the Directory6 OBHS

10 CSBMG

16 counties

of programs

and their

contact

information

Page 8: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

The Canvas Project

Peer Group

The old high school gym

where they played their

first basketball game.

Standing on the corner of

80 and U.S. 1 where they

watched their first parade.

Land that their grandparents

used to own decades ago now

used as a longhorn cattle farm.

Each individual shared a memory

that was dear to their hearts

about Emanuel County. Peer Group

Project Team- Community Partners & Day Services

Page 9: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

The Canvas Project

W E R O D E A R O U N D W I T H O U R P E E R G R O U P TA L K I N G A B O U T T H E G O O D O L ’ D AY S A N D H O W T H E Y V I E W T H E C O M M U N I T Y W H E R E W E A L L L I V E .

WadleyTwin City

NunezAdrian

Page 10: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

On the Road

Due to our merger, C.E.O. Denise Forbes decided to take a

tour of the original OBHS Service Centers and to spend

some quality time with the

• Directors

• Staff

• Individuals

So Denise

loaded up

with her

posse and

hit the

road!

Supportive Living/CLS

Emanuel County Service Center

They and their staff were well versed in all areas

of I/DD programing and CLS services. The time

spent with them was helpful in understanding the

overall I/DD operations for the Ogeechee Division.

Project Team- I/DD

Page 11: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

I/DD Tour

Caral Johnson and her staff at Screven Service Center pitch in and help in every position/role at their program.

Caral’s passion is infectious, and is mirrored by her staff; all of which is a major PLUS for the OD.

It was especially fun watching the dance line while at Screven.

Page 12: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Jenkins County Service Center

It was touching to see that much of the artwork

of the consumers was displayed.

The building itself had been originally built to

house a detox clinic.

Staff were engaging, customer friendly, and

interested in making the lives of their participants better.

Burke County Service Center

I/DD Tour

Page 13: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

It was touching to hear Jerel introduce his

staff by name and discuss what each of the

staff do at the center.

Most importantly, as he mentioned each staff

member by name, he mentioned that he/she

was someone whom he cares a great deal

about.

We were led on a guided tour led by two very articulate

and well versed Center Ambassadors, Wanda and Jerel.

Wanda could also be JCSC’s very own “historian”,

with this new title added to her name badge!

Jefferson Service Center

I/DD Tour

Page 14: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Project Team- I/DD

Promoting positive relationships between the staff in every Service Center.

I/DD 2018 Operation Mutual Respect Plan

Page 15: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Project Team- I/DD

Promoting positive relationships between the staff in every Service Center.

I/DD 2018 Operation Mutual Respect Plan

Page 16: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

2006 CMOs

Services dictated by managed care.

CSBs began to struggle.

2011 The Effects of FFS

Fee-for-Service & rate cuts devastating.

CSBs stopped serving kids.

Our agency held on…

SOC Framework Began

System of Care outreach funded. #s

served increased, our finances

decreased.Issued Community Needs Assessment

Poverty, transportation & MH

struggles rated as greatest needs.

CSB Made Plea to DBHDD

We knew our C&A programs needed help to survive.

DBHDD Heard

Our Pleas

AIME

Aware, Inspired, Mobilized & Educated

Middle GA was 1 of 2 CSBs awarded AIME funding. AIME will assist us

with fully transitioning into a community based provider.

Grants Road Map- Middle of board

Project Team

C&A

Emerging

Adults

Page 17: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Project Team- C&A/Emerging Adults

GEORGIA APEX PROJECT

&

System of Care Expansion

Project

Community Service Board of Middle

Georgia

What we heard:

“My Child is being penalized for missing classes

due to in-clinic appointments”

“Who will explain to the school that my baby was

placed in the CSU because she is sad, not crazy?”

“I have never been offered a 504 Plan for my child.”

“I feel that at meetings it is me against the school.”

“I don’t have gas to come see the doctor, I barely

have groceries.”

Our Response:

We can help!

Page 18: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

GEORGIA APEX PROJECT

&

System of Care Expansion

Project

Community Service Board of Middle

Georgia

• BH Services that are provided in the schools so that the student’s education is not interrupted.

Our goal is to implement Apex services in all 16

counties served by CSB of Middle GA.

As you can see, we are almost there.

• 2018 CSBMG

700 Students

53 Schools

Project Team- C&A/Emerging Adults

Page 19: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Emerging Adult Prom

Abby and her peers never went to prom!

Abby

MarnieAbby had a plan!Transportation

Outfits

Music

Flowers

“Many tears were shed July 27, 2018 but these

were not tears of sadness from being bullied or

ridiculed but tears of joy and tears from

laughing and having the time of our life at the

Emerging Adult Prom themed…A Trip to Paris.”

-Marnie Braswell

Project Team- C&A/Emerging Adults

Page 20: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

How do you spread the news or get the word out? Project Team- In the Know

Page 21: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity
Page 22: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity
Page 23: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity
Page 24: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

National HIV Testing Day events a great success

1 out of 15 had a positive result received.

“She will start on some antivirals soon and there is a great chance this young woman

can be healthy for herself and her children, and live a normal , long life.”

Screven on June 25

Burke on June 26

Emanuel on June 27

–Wendy Felix

Page 25: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

91

LPC

CPS

2018

CPS

10

ASO

Page 26: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Project Team- Excel 101 & Day Services

Page 27: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Behavioral Health Services

Accountability Courts

• Accountability Court in Laurens County

• Dublin Municipal Drug Court

• Drug Court in Dodge County

• Burke County Drug Court

• Emanuel County State Court

We are currently working with Dr. Brian Miller from GSU on

SAMHSA Grant to enable us to work with Screven County Jail.

Dublin Judicial Circuit

Oconee Judicial Circuit

Middle Judicial Circuit

Project Team- Community Partners

Augusta Judicial Circuit

Page 28: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Project Team- Excel 101 & Community Partners

Vision is:

“Easy access to high-quality care that leads to a life of recovery and independence for the

people we serve.”

Mission is:

“We are dedicated to providing those we

serve with quality innovative behavioral

healthcare in a recovery-based

environment.”

Page 29: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Behavioral Health Services

Open Access

• Dublin- Daily

• Eastman- Monday & Wednesday

• Swainsboro - Monday & Wednesday

• Sylvania- Monday

• Waynesboro- Tuesday & Thursday

Project Team- Excel 101 & Community Partners

Page 30: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

“I am like a phoenix, rising from the ashes!” Bess Myerson

Recovery

In

Supportive

Environment

Utilizing

Peers

Coffee Shop

Game room & Den area for family movie nights.

Art therapy & Music Lessons.

Meetings such as A.A., N.A., All recovery meetings, Bible

studies, and more!

Hiring Specialist– To help with resume or job search & G.E.D

Gym– To help establish and maintain health and wellness.

Project Team- Rise Up

Page 31: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

“I no longer feared the darkness

once I knew the phoenix in me

would rise from the ashes.”

-William C. Hannan

RFT Leadership Team

held their

Showcase Wrap-Up Meeting at

Rise Up on November 5, 2018.

Page 32: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

Mental Health First Aid Training

November 7, 2018

Project Team- Community Partners

Page 33: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

RECOVERY IS POSSIBLE

Page 34: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

We Believe

"A customer is the most

important visitor on our

premises. He is not dependent

on us. We are dependent on

him. He is not an interruption

in our work. He is the purpose

of it. He is not an outsider in

our business. He is part of it.

We are not doing him a favor

by serving him. He is doing us

a favor by giving us an

opportunity to do so."

Mahatma Gandhi

Page 35: CSB of Middle Georgia - csbmg.com · CSB’s in order to stay financially sustainable, and to remain as viable entities in support of the GA Public Safety Net. This set up the opportunity

CSB of Middle GeorgiaRFT SHOWCASE 2018