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October 2021
CSP SpotlightOctober 2021
Louise Ulrick
Commercial Licensing
October 2021
Agenda
• Seat-based offers in the new
commerce experience
• Did you See…?
Agenda
October 2021
Seat-based offers
October 2021
This month…
Migration
Upgrades
Trials New offers
Add-ons
Renewal options
PromotionsIncentives
October 2021
Event details
• Operations Readiness gallery—Seat-based offers in NCE
• Readiness Map - Seat Base Offers in NCE
• Operating Guide - Seat Base Offers in NCE
• API documentation - Seat Base Offers in NCE
October 2021
This month…
Migration
Upgrades
Trials New offers
Add-ons
Renewal options
PromotionsIncentives
October 2021
This month…
Migration
Upgrades
Trials New offers
Add-ons
Renewal options
PromotionsIncentives
October 2021
Add-ons in the product catalog
October 2021
Add-on product details
October 2021
Compatible base product Subscriptions
Add-ons are purchased
as individual
Subscriptions, distinct
from the base product
Subscriptions
Thus, the end dates
may not be the same
October 2021
Add-on enforcementPartners will see errors when attempting to purchase a new commerce add-on product when the customer does
not have any of the prerequisites
This is a technical check
across the whole of the
customer tenant
It’s NOT a compliance
check
October 2021
This month…
Migration
Upgrades
Trials New offers
Add-ons
Renewal options
PromotionsIncentives
October 2021
UpgradesFor new commerce, upgrading means going from one paid subscription to another paid subscription
Full upgrade
• In-place upgrade
• All seats are upgraded
• The Subscription ID
remains the same
• Licenses are automatically
assigned
• Upgrade at any time
For example:• Microsoft 365 Business
Basic to Microsoft 365
Business Standard
October 2021
Choosing an eligible upgrade
October 2021
Viewing eligible upgrades
October 2021
Viewing completed upgrade
October 2021
How does the billing work?
October 2021
UpgradesFor new commerce, upgrading means going from one paid subscription to another paid subscription
Partial upgrade
• Some of the seats are upgraded
• The Subscription ID of the original Subscription
remains the same
• A new Subscription is created which has an end-date
that is coterminous with the original Subscription
• Licenses must be manually assigned
• Upgrade at any time
Full upgrade
• In-place upgrade
• All seats are upgraded
• The Subscription ID
remains the same
• Licenses are automatically
assigned
• Upgrade at any time
For example:• Microsoft 365 Business
Basic to Microsoft 365 Business Standard
For example:• Microsoft 365 Business
Standard to Office 365 E1
October 2021
How does the billing work?
October 2021
How does the billing work?
October 2021
This month…
Migration
Upgrades
Trials New offers
Add-ons
Renewal options
PromotionsIncentives
October 2021
Trials
Key facts
• 25 licenses
• 30 days
• Can’t be canceled
• Auto-renew is On
• Trials convert automatically to paid offers
• No trial expiration alerts
The Tags column in the
price list indicates
whether a trial is
available
Automatic trial conversion
• All 25 seats convert to a paid offer
• Paid Subscription starts on the
next day
• Term duration: 1 year
• Billing cycle: monthly
Manual trial conversion
• Trials can be converted to paid offers at any time during
the trial period
• At the conversion point the 72-hour cancellation period
starts when seats can be reduced
• Partners can choose the same SKU or an upgrade
October 2021
Are these statements true or false?
Promotions for monthly and annual-term
offers are planned for January 2022
Add-on enforcement means that your
customers will always be compliant
Upgrades can only be done at
Subscription renewal
Trials automatically renew
to paid Subscriptions
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October 2021
Did You See…?
October 2021
Office 2021
https://bit.ly/3iyCkSy
• Office LTSC Professional Plus 2021
• Office LTSC Standard 2021
• Project Professional 2021 (LTSC)
• Project Standard 2021 (LTSC)
• Visio LTSC Professional 2021
• Visio LTSC Standard 2021
Office LTSC is designed for specific scenarios: regulated
devices that cannot accept feature updates, process
control devices on the manufacturing floor, and
specialty systems that cannot connect to the internet
https://bit.ly/3ArUlbr
• Office Home & Business 2021
• Office Home & Student 2021
Includes Microsoft Teams for personal use and
many of the collaboration features already
available to Microsoft 365 subscribers
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October 2021
Delegated Admin Privileges monitoring/removalTo improve security within the partner and customer ecosystem, Microsoft recommends turning off
DAP when it’s not in use
https://bit.ly/3DfHgDB
What it affects
• Ability to manage capabilities
on the customer’s tenant
• Ability to raise a support ticket
What it doesn’t affect
• Ability to place orders
• RBAC roles on an Azure
Subscription
• Partner Earned Credit
October 2021
Redesigned Partner Center experienceh
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September 27, 2021
• Use the Workspaces button
to toggle between the old
and new interface
November 15, 2021
• All partners will be moved to
the new experience
October 2021
Find-What-You-Need documents
https://bit.ly/FWYNweb
https://bit.ly/FWYNdoc
October 2021
Community Calls from Business Operations
CSP Q&A calls
• Who: CSP Direct Partners and Indirect Providers
• What: assist with questions related to CSP launches and upcoming changes
• When: October 20/21, 2021
• Registration: https://bit.ly/3afeki3
October 2021
Community Calls from Business Operations
CSP Fundamentals calls
• Who: CSP Direct Partners and Indirect Providers
• What: help partners to get set up to manage and transact through CSP
• When: November 9/10, 2021
• Registration: https://bit.ly/2WW9RhB
October 2021
CSP SpotlightOctober 2021
Louise Ulrick
Commercial Licensing