cube-faq.docx

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Introduction Q1. What are the benefits of using Cisco Unified Border Element ? Q2: What type of Calls are supported in CUBE ? Q3: How the Media is handled in CUBE ? Q4: What Platforms are supported for CUBE? Q5: Do we need Digital signal processors (DSPs) for CUBE? Q6: What is the licensing requirements of the CUBE? Q7: How to have a basic setup between CUCM and CUBE? Q8: Do CUCM need special license for CUBE or it will be just a SIP trunk without license? Q9: WE have a CUBE for a SIP connection. I know there is a license that we purchased from Cisco. Is there a command to enter on the CUBE to view the licenses? Q10: Whether CUBE supports Voice and Data traffic simultaneously? Q11: Does CUBE have to be run on a dedicated device/router? Q12: Do we need DSP resources in CUBE if the SIP trunk from city (external) to the SIP trunk of CUCM will be used? Q13: Will SRST work on CUBE ? Q14: Explain the Call flow in CUBE. Q15: How to enable the IP-IP Calls and Protocol support in CUBE ? Q16: Whether CUBE supports Universal Transcoding ? Q17: What is CAC? Q18: Is CP-PWR-CUBE-4= compatible with the 7900 series phones? Q19: Im trying to find a way to route inbound SIP calls, based on their source.

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Page 1: CUBE-faq.docx

Introduction

Q1. What are the benefits of using Cisco Unified Border Element ?

Q2: What type of Calls are supported in CUBE ?

Q3: How the Media is handled in CUBE ?

Q4: What Platforms are supported for CUBE?

Q5: Do we need Digital signal processors (DSPs) for CUBE?

Q6: What is the licensing requirements of the CUBE?

Q7: How to have a basic setup between CUCM and CUBE?

Q8: Do CUCM need special license for CUBE or it will be just a SIP trunk without license?

Q9: WE have a CUBE for a SIP connection. I know there is a license that we purchased from Cisco. Is there a command to enter on the CUBE to view the licenses?

Q10: Whether CUBE supports Voice and Data traffic simultaneously?

Q11: Does CUBE have to be run on a dedicated device/router?

Q12: Do we need DSP resources in CUBE if the SIP trunk from city (external) to the SIP trunk of CUCM will be used?

Q13: Will SRST work on CUBE ?

Q14: Explain the Call flow in CUBE.

Q15: How to enable the IP-IP Calls and Protocol support in CUBE ?

Q16: Whether CUBE supports Universal Transcoding ?

Q17: What is CAC?

Q18: Is CP-PWR-CUBE-4= compatible with the 7900 series phones?

Q19: Im trying to find a way to route inbound SIP calls, based on their source.

Q20: CUBE Sizing, how many simultaneous calls/ sessions are supported on each Router model to terminate a SIP Trunk at the service provider end?

Q21: What are the types of CUBE licenses available?

Q22: I am trying to troubleshoot the Multicast MOH on Cube, how to do it?

Q23: Debug commands on CUBE

Page 2: CUBE-faq.docx

Verifying Fundamental Cisco Unified Border Element Configurations

Related Information

IntroductionThis document answers frequently asked questions about the Cisco Unified Border Element (CUBE).

Q1. What are the benefits of using Cisco Unified

Border Element ?A:

• Multiple physical interconnects, intelligent OAM, Call Admission Control, Billing etc

• Security Demarc: FireWall, DOS protection, VPN, etc

• Signaling, Protocol & Media Interworking: H.323/SIP, transcoding, DTMF etc.

• Media QoS control and monitoring

• Interoperability: various network elements, CUCM, etc.

• Co-existence/co-operation with TDM trunking

Q2: What type of Calls are supported in CUBE ?A: CUBE supports,

• IP-to-IP Calls• TDM Voice Calls• Gatekeeper• Routing

Q3: How the Media is handled in CUBE ?A: Media is handled in 2 different modes

Media Flow-Through Media Flow-Around

Q4: What Platforms are supported for CUBE?A: Cisco CUBE is an Integrated application with Cisco IOS software.

CUBE functionality is supported in Cisco 2600XM, 2691, Cisco ISR 2800, 3800 series, Cisco VXR 7200, Cisco XR 12000, AS5400XM Universal gateways and the Service Provider Gateways.

Page 3: CUBE-faq.docx

Q5: Do we need Digital signal processors (DSPs) for

CUBE?A: Digital Signal Processors (DSPs) are only required for calls with dissimilar codecs

Q6: What is the licensing requirements of the CUBE?A: If you have any existing Cisco Gateway then you can download the Cisco IOS supported version for running CUBE on your Gateway. Also you need to buy license for the no. of sessions in CUBE for different platform. Say for an example if you want to have a CUBE supporting 500 sessions , you need to buy the license for this amount.

Q7: How to have a basic setup between CUCM and

CUBE?A: The layout will be CUCM-sip-Cube-sip-provider.

First you need to create the SIP trunk on the CUCM and point it to the cube Bind your sip signalling to the appriprate interfaces on the CUBE Enter the respective dial-peers on the cube for inbound and out bound calls to and

from the CUCM

Q8: Do CUCM need special license for CUBE or it will

be just a SIP trunk without license?

A: No, there is no special license for connecting CUCM to CUBE..

Q9: WE have a CUBE for a SIP connection. I know

there is a license that we purchased from Cisco. Is

there a command to enter on the CUBE to view the

licenses?A: The CUBE licenses are not entered into the router. As of now, they are paper licenses.

Page 4: CUBE-faq.docx

Q10: Whether CUBE supports Voice and Data traffic

simultaneously?A: Yes. CUBE is in IOS based platform hence it can handle both Voice and Data traffic.

Q11: Does CUBE have to be run on a dedicated

device/router?A: Not Necessary. It depends on the voice traffic you want to route using CUBE. For large enterprise its recommended to use standalone device for CUBE functionality. If the traffic is not high you can run other services along with the CUBE application for voice on the same platform simultaneously.

Q12: Do we need DSP resources in CUBE if the SIP

trunk from city (external) to the SIP trunk of CUCM will

be used?A: DSP resources are required to simply connect to SIP Trunk. DSP resources are required if you plan on doing transcoding between g711 to g729 codec. For conferences if all parties are using g711 codec, then you can use the software resources in UCM to do the conferencing. If one of the parties is using g729 codec and if that needs to be conferenced, you will need to use voice gateways for hardware conferencing which will require DSPs. Digital Signal Processors (DSPs) are only required for calls with dissimilar codecs.

Q13: Will SRST work on CUBE ?

A: Yes, SRST and CUBE can be co-located on the same router.

Q14: Explain the Call flow in CUBE.A:

Page 5: CUBE-faq.docx

1.Incoming VoIP setup message from OGW to CUBE

2.This matches an inbound VoIP dial peer 1 for characteristics such as codec, VAD, DTMF method, protocol etc

3.CUBE then looks up called number in setup and matches outbound VoIP dial peer 2

4.Outgoing VoIP setup message from CUBE to TGW

Q15: How to enable the IP-IP Calls and Protocol support in CUBE ?A: Enabling the IP-to-IP Calls

CUBE#config tCUBE(config)# voice service voipCUBE(conf-voi-serv)#allow-connections h323 to h323CUBE(conf-voi-serv)#allow-connections h323 to sipCUBE(conf-voi-serv)#allow-connections sip to h323CUBE(conf-voi-serv)#allow-connections sip to sip

It is mandatory to have Incoming and Outgoing VoIP Dial-peers with required parameters like Protocol, Transport, Codec, CAC, QoS, etc

Q16: Whether CUBE supports Universal

Transcoding ?A: Yes CUBE supports Universal Transcoding, any to any Voice codec. Example. iLBC to G.711 or iLBC to G.729

List of codecs supported

g711alaw 64Kbps

Page 6: CUBE-faq.docx

g711ulaw 64Kbps

g723r53 5.3Kbps

g723r63 6.3Kbps

g723r63 6.3Kbps

g729 (all variants) 8Kbps

iLBC

Q17: What is CAC?A: CAC is Call Admission Control. It control number of calls based on resources and bandwidth and Proactively reserve resources for good quality video calls. Also it ensure traffic adheres to QoS policies within each network. CUBE can provide six different CAC mechanisms

Q18: Is CP-PWR-CUBE-4= compatible with the 7900

series phones?A: No this power cube is for the new 8900/9900 phones, compatable with Communications Manager. The power tip is different size, won't fit in other phones.

Q19: Im trying to find a way to route inbound SIP calls,

based on their source.For example:

SIPCarrier1 is coming from 1.1.1.1

Page 7: CUBE-faq.docx

SIPCarrier2 is coming from 2.2.2.2

If calls originate from SIPCarrier1, I want them to be passed to my UCM Cluster.

If call originate from SIPCarrier2, I want them to be passed to my Asterisk box.

I've played around with incoming called-number, trying to make it work with IP addresses, rather than phone numbers, but no luck.

Any ideas on how to enable source based routing?

A: Yes this can be achieved by Carrier based Routing. Refer this link for more details.

VoIP Gateway Trunk and Carrier Based Routing Enhancements

Q20: CUBE Sizing, how many simultaneous calls/

sessions are supported on each Router model to

terminate a SIP Trunk at the service provider end?A: Refer the given table for more details.

Page 8: CUBE-faq.docx

Q21: What are the types of CUBE licenses available?A:Two types of Cisco Unified Border Element licenses are available:-

• Pay-as-You-Grow, or session count, license

• Platform, or flat, license

Cisco Unified Border Element licenses are available in both types on select platforms. Cisco Gatekeeper licenses are available in the platform license type only.

Pay-as-You-Grow License

This type of license covers the right to use the feature as well as the maximum session count allowed. An example is the FL-CUBE-25 license, which allows up to 25 sessions.

This license is designed to allow a specific number of sessions (or calls) on a platform. Purchase only as many sessions as are required in your deployment. You can add more licenses later as your needs expand, thus offering pay-as-you-grow benefits. Session licenses are stackable. These licenses are available on select platforms as given in Table 3, and are available on all software images. Examples include the FL-CUBE-4 and FL-CUBEE-100 licenses.

Platform License

Page 9: CUBE-faq.docx

This type of license covers the right to use the feature up to the maximum session count supported on the chosen platform. An example is the FL-INTVVSRV-2811 license, which allows the maximum number of sessions the Cisco 2811 platform supports.

These licenses are available on select platforms. These licenses require a software image.Examples include the FL-INTVVSRV-2801 and FL-GK-3945 licenses.

Cisco Unified Border Element Licenses

For Active/Standby redundant configurations, use the "Redundant-Platform" licenses. For all other configurations, including single-platform Active/Active load balancing, and Inbox redundant configurations, use the "Single-Platform" licenses.

Q: Can we Integrate CUBE with Siemens OSV. Can CUBE do it? What are the element in specific needed for Integration and deployment ? Please share a sample configurations?

A: We have validated the integration with Siemens HiPath 4000. More details on the integration is:

http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns833/698642.pdf

Q22: I am trying to troubleshoot the Multicast MOH on

Cube, how to do it?Following commands will help you to analyse and troubleshoot the MOH issue you are facing on CUBE.

Debug commands:

debug ccm-manager music-on-old all debug voip rtp debug ccsip all

Show commands:

show version show running configuration

When MMOH is being streamed, please collect the following output on CUBE:

show ccm-manager music-on-hold show voip rtp connections show call active voice compact

Page 10: CUBE-faq.docx

Note: Please collect the logs using buffered logging mechanism. You can configure the following:

no logging queue-limit

logging buffered 80000000

no logging rate-limit

no logging console

Q23: Debug commands on CUBEDEBUG COMMANDS - Make sure to clear logg before call is made & get show logg after call is done

1. H.323 - H.323 Scenarios

debug h225 asn1

debug h225 events

debug h245 asn1

debug h245 events

debug h225 q931

debug cch323 all

debug voip ipipgw

debug voip ccapi inout

2. H.323 - SIP Scenarios

debug h225 asn1

debug h225 events

debug h245 asn1

debug h245 events

debug cch323 all

debug voip ipipgw

debug voip ccapi inout

debug ccsip all

3. SIP - SIP Scenarios

debug ccsip all

debug voip ccapi inout

4. Transcoder related scenarios

Page 11: CUBE-faq.docx

Apart from the debugs mentioned above based on the scenario

debug dspfarm all

debug sccp messages

Verifying Fundamental Cisco Unified Border Element ConfigurationsTo verify Cisco Unified Border Element feature configuration and operation, perform the following steps (listed alphabetically) as appropriate.

Step 1 show call active video

Use this command to display the active video H.323 call legs.

Step 2 show call active voice

Use this command to display call information for voice calls that are in progress.

Step 3 show call active fax

Use this command to display the fax transmissions that are in progress.

Step 4 show call history video

Use this command to display the history of video H.323 call legs.

Step 5 show call history voice

Use this command to display the history of voice call legs.

Step 6 show call history fax

Use this command to display the call history table for fax transmissions that are in progress.

Step 7 show crm

Use this command to display the carrier ID list or IP circuit utilization.

Step 8 show dial-peer voice

Use this command to display information about voice dial peers.

Step 9 show running-config

Use this command to verify which H.323-to-H.323, H.323-to-SIP, or SIP-to-SIP connection types are supported.

Step 10 show voip rtp connections

Use this command to display active Real-Time Transport Protocol (RTP) connections.

This FAQ Document was created from the Cisco Unified Border Element related discussions in Cisco Support Community

Page 12: CUBE-faq.docx

SolutionShow commands to Identify the active call count on SIP:

Show commands

SBC03#Show call active voice compact

Number of call-legs counted during viewing: 1448

SBC03#Show voip rtp connections

Found 1459 active RTP connections

SBC03#show call active voice brief | incl call-legs

Telephony call-legs: 0

SIP call-legs: 1053

H323 call-legs: 0

Call agent controlled call-legs: 0

SCCP call-legs: 410

Multicast call-legs: 0

Total call-legs: 1463

Telephony call-legs: 0

SIP call-legs: 1050

H323 call-legs: 0

Call agent controlled call-legs: 0

SCCP call-legs: 410

Multicast call-legs: 0

Total call-legs: 1460

is not equal to the initial count. Some call-legs were

Number of call-legs counted during viewing: 1460

SBC03#

SBC03#

SBC03#

SBC03#sh sip-ua call su

Page 13: CUBE-faq.docx

Total SIP call legs:1066, User Agent Client:526, User Agent Server:540

SBC03#sh call active voice summary

Telephony call-legs: 0

SIP call-legs: 38

H323 call-legs: 0

Call agent controlled call-legs: 0

SCCP call-legs: 0

Multicast call-legs: 0

Total call-legs: 38

SBC03#sh sip-ua calls summary

Total SIP call legs:44, User Agent Client:19, User Agent Server:25

SBC03#sh call active voice summary

Telephony call-legs: 0

SIP call-legs: 38

H323 call-legs: 0

Call agent controlled call-legs: 0

SCCP call-legs: 0

Multicast call-legs: 0

Total call-legs: 38

Since the above example is only on SIP-SIP calls you can see from active call Summary

No. of SIP-SIP Calls = SIP call leg / 2  = 19

But there can be more on total legs as there can some calls being generated. If you have MTP/transcoder / conference then those legs will be more than the actual call leg. So we should take no. of SIP legs /2 for SIP-SIP calls.

- See more at: https://supportforums.cisco.com/document/123281/how-check-active-call-count-sip#sthash.QBf5sBeP.dpuf

Page 14: CUBE-faq.docx

Introduction 

This document covers the Configuration procedures with deployment examples to Implement Call Admission Control (CAC) on Cisco Unified Border Element (CUBE).  Call Admission Control plays a major role in the network to control the number of calls based on the available resources and bandwidth.

 

What is CAC and Why it is required ? 

CAC is nothing but Call Admission Control which

1. Controls number of calls  based on resources & bandwidth2. Proactively reserve resources  for good quality video calls3. Ensure traffic adheres to QoS policies  within each network

 

CUBE can provide six different CAC mechanisms based on,

 

Total calls CPU Memory IP call capacity Max-connections Call Spike detection Dial-peer / Interface bandwidth RSVP

 

CAC mechanisms ensure good QoS for video and voice calls and help meet the SLA

 

CAC Implementation 

1. CAC Based on Total Calls, CPU or Memory 

Page 15: CUBE-faq.docx

 

Configuration Example

call threshold  global [total/mem/cpu] calls low xx high yy

call treatment  on

Global Command

call   threshold global [total-calls | cpu-5sec | cpu-avg |   total-mem |  low <low-threshold> high

call treatment on

call treatment cause-code ?

busy     Insert cause code   indicating the GW is busy (17)

no-QoS Insert cause code indicating the  GW can't provide QOS (49)

no-resource Insert cause  code indicating the GW has no resource  (47)

 

 

 

Call threshold values for total concurrent calls or CPU or memory to be handled by CUBE can be defined

Call treatment can be turned on to handle the call once the CAC limit is reached

 

Page 16: CUBE-faq.docx

2. CAC Based on IP Call Capacity 

Configuration Example

gatekeeper#

endpoint circuit-id h323id CUBE1 AA  max-calls 500

CUBE#

voice  service voip

allow-connections h323 to h323

h323

ip circuit max-calls 1500

ip circuit carrier-id AA  reserved-calls 1000   <Note Number is twice because of 2 call  legs>

 

IP call capacity on CUBE works in conjunction with the Cisco Gatekeeper (GK) Call counting mechanism does not take into account the codec type used – this is

taken into account by enabling bandwidth management on the Cisco GK This only works if at least 1 call leg on CUBE is using H.323

 

3. CAC Based on Max Connections per destination 

 

Page 17: CUBE-faq.docx

Configuration Example

CUBE#

dial-peer voice 1 voip

max-conn 2

 

Restricting the number of concurrent calls that can be active on a VoIP dial peer Max-Conn works on individual dial-peers, does not provide CAC for the entire

gateway

 

 

4. CAC based on Call Spike detection 

CUBE rejects calls if call spike is detected

 

 

 

Configuration Example

Page 18: CUBE-faq.docx

call spike call-number [steps number-of-steps size milliseconds]

call spike 10 steps 5 size 200

 

 

5. CAC based Dial-peer or interface bandwidth 

 

Configuration Example

dial-peer voice 1 voip

   max-bandwidth 160

 

 

6. CAC based on RSVP 

 

Page 19: CUBE-faq.docx

 

Configuration Example

interface FastEthernet0/0

ip rsvp bandwidth 1000 1000

dial-peer voice 10 voip

destination-pattern 2...

session target ras

req-qos guaranteed-delay audio

req-qos guaranteed-delay video

acc-qos guaranteed-delay audio

acc-qos guaranteed-delay video

 

Synchronization of RSVP with H.323 signaling to ensure that the bandwidth reservation is established

RSVP ensures that bandwidth is reserved before the far end phone rings

 

 Behavior - For CAC based on Total Calls.

With the call threshold command, you can configure two thresholds, high and low, for eachresource. Call treatment is triggered when the current value of a resource exceeds theconfigured high. The call treatment remains in effect until the current resource value fallsbelow the configured low. Having high and low thresholds prevents call admission flappingand provides hysteresis in call admission decision making.

I have this configuration:

call treatment cause-code busycall treatment oncall threshold global total-calls low 2 high 3

 

Page 20: CUBE-faq.docx

 

////Zero Calls

R_ISOL_HQ_7.06_36#show call threshold status

Status  IF                      Type            Value   Low     High    Enable------  ---                     ------          -----   ----    ----    ------Avail   N/A                     total-calls     0       2       3       busy&treat

R_ISOL_HQ_7.06_36#

 

 

////One Call - Ok

R_ISOL_HQ_7.06_36#show call threshold status

Status  IF                      Type            Value   Low     High    Enable------  ---                     ------          -----   ----    ----    ------Avail   N/A                     total-calls     1       2       3       busy&treat

R_ISOL_HQ_7.06_36#

 

 

////Two Calls - Ok

R_ISOL_HQ_7.06_36#show call threshold status

Status  IF                      Type            Value   Low     High    Enable------  ---                     ------          -----   ----    ----    ------Avail   N/A                     total-calls     2       2       3       busy&treat

R_ISOL_HQ_7.06_36#

 

 

////Three Calls - Ok

R_ISOL_HQ_7.06_36#show call threshold status

Status  IF                      Type            Value   Low     High    Enable------  ---                     ------          -----   ----    ----    ------Avail   N/A                     total-calls     3       2       3       busy&treat

R_ISOL_HQ_7.06_36#

 

Page 21: CUBE-faq.docx

 

 

////Four Calls - We have Fast Busy on the IP Phone.                 Under Status under the command "show call threshold status" we have NonAv                R_ISOL_HQ_7.06_36#show call threshold status

Status  IF                      Type            Value   Low     High    Enable------  ---                     ------          -----   ----    ----    ------NonAv   N/A                     total-calls     3       2       3       busy&treat

R_ISOL_HQ_7.06_36#

In the console router we have

Feb 24 22:11:17.512: %CALLTREAT-3-HIGH_TOTAL_CALLS: High call volume.  Processing for callID(53874) is rejected.

On SIP Level, the CUBE send, back to the CUCM.

Feb 24 22:11:17.516: //53874/B01796000000/SIP/Msg/ccsipDisplayMsg:Sent:SIP/2.0 486 Busy hereVia: SIP/2.0/TCP 177.56.25.10:5060;branch=z9hG4bK16d798bab89From: <sip:[email protected]>;tag=11644~afccc525-5442-4756-a44e-24c835482eb3-33492681To: <sip:[email protected]>;tag=8B736658-12FDDate: Tue, 24 Feb 2015 22:11:17 GMTCall-ID: [email protected]: 101 INVITEAllow-Events: telephone-eventServer: Cisco-SIPGateway/IOS-15.2.4.M7Reason: Q.850;cause=17Content-Length: 0

 

////Drop one call of three, the status still in NonAv, because the value is not under the Low Threshold. The new calls will be droped.

R_ISOL_HQ_7.06_36#show call threshold status

Status  IF                      Type            Value   Low     High    Enable------  ---                     ------          -----   ----    ----    ------NonAv   N/A                     total-calls     2       2       3       busy&treat

R_ISOL_HQ_7.06_36#

Page 22: CUBE-faq.docx

////Drop one call of two, the status now is Avail, because the value is under the Low Threshold, and we can reach the High Threshold again.

R_ISOL_HQ_7.06_36#show call threshold status

Status  IF                      Type            Value   Low     High    Enable------  ---                     ------          -----   ----    ----    ------Avail   N/A             total-calls     1       2       3       busy&treat

R_ISOL_HQ_7.06_36#

 

 

***** If we change the cause code "R_ISOL_HQ_7.06_36(config)#call treatment cause-code no-QoS " we have the next Cause Code Error on SIP, send to the CUCM, on the fourth call.

Feb 24 22:23:14.918: //53881/5B751A800000/SIP/Msg/ccsipDisplayMsg:Sent:SIP/2.0 580 Precondition FailedVia: SIP/2.0/TCP 177.56.25.10:5060;branch=z9hG4bK1812367926dFrom: <sip:[email protected]>;tag=11661~afccc525-5442-4756-a44e-24c835482eb3-33492692To: <sip:[email protected]>;tag=8B7E58B8-13A9Date: Tue, 24 Feb 2015 22:23:14 GMTCall-ID: [email protected]: 101 INVITEAllow-Events: telephone-eventServer: Cisco-SIPGateway/IOS-15.2.4.M7Reason: Q.850;cause=49Content-Length: 0

***** If we change the cause code "R_ISOL_HQ_7.06_36(config)#call treatment cause-code no-resource " we have the next Cause Code Error on SIP, send to the CUCM, on the fourth call.

Feb 24 22:28:39.335: //53890/1C9394800000/SIP/Msg/ccsipDisplayMsg:Sent:SIP/2.0 503 Service UnavailableVia: SIP/2.0/TCP 177.56.25.10:5060;branch=z9hG4bK197162fe198From: <sip:[email protected]>;tag=11683~afccc525-5442-4756-a44e-24c835482eb3-33492707To: <sip:[email protected]>;tag=8B834BFC-1061Date: Tue, 24 Feb 2015 22:28:39 GMTCall-ID: [email protected]: 101 INVITEAllow-Events: telephone-event

Page 23: CUBE-faq.docx

Server: Cisco-SIPGateway/IOS-15.2.4.M7Reason: Q.850;cause=47Content-Length: 0

 

 

- See more at: https://supportforums.cisco.com/document/71326/call-admission-control-cac-implementation-cube#sthash.jKBtrcwr.dpuf