culture by design proposal

CULTURE By Design

www.Join-the-SHIFT.com Holistic Leadership P/L 1

Culture by Design Join-the-SHIFT to design and build an empowering, inspiring, positive, customer-centric and values-based, high performance leadership culture

CULTURE By Design


CULTURE by Design Clear Purpose

The purpose of a Culture by Design is to realize people’s full potential to contribute, achieve, grow and evolve, and for organizations to realize their highest aspirations in terms of shaping a better and brighter future for the community they serve.

New Identity

A culture by design creates a distinctive new identity for the people within the organization to align with and build a new sense of home around. This is particularly significant following a disruption such as a merger integration or the appointment of a new CEO. It gives people a sense of place within a defined set of values and standards, as well as aspirations and goals that are inspiring and meaningful.

Conscious Intention

To design and build an empowering, inspiring, positive, customer-centric, values-based, high performance leadership culture where all of the people contribute proactively and directly to the Council’s success.

Strategic Outcomes

The senior executive leaders engage residents and businesses in the community to give voice to the development of a shared vision for their community that is aspirational, clear and pragmatic.

The senior executive leaders develop the strategic outlook and capacity to confidently represent and progress significant matters important to local and regional communities.

Councils are able to meet the needs of the community by evolving into a robust, flexible and capable organization that adapts and delivers, performs and evolves.

Residents and businesses enjoy their customer experience when using Council services, information and infrastructure. It is an efficient, convenient and satisfying experience. It is an enjoyable experience for all.

CULTURE By Design


Culture by Design Proven Leadership and People Outcomes Senior Executives make a full stage shift to Authentic, Integral Leadership Capacity in a single year.

This takes their leadership capacity beyond the Achiever only attained by some 15% of executives worldwide. Authentic Integral Leadership enables senior executives to lead based on purpose and principles, to hold open and meaningful dialogue with the divergent range of interests in their community in order to develop a shared vision, transcend conflict and progress significant local and regional issues, as well as build trust in the evolutionary development of a thriving, sustainable, collaborative community.

EVIDENCE

Twelve senior executives from amongst a coaching cadre of 50+ senior executives, agreed to participate in my PhD Research Study. Nine were calibrated as having a >80% Achiever action logic at the beginning of a 12-month Coaching Program made up of 12*90-min monthly coaching meetings.

Surprisingly and inspiringly, each of the nine participants shifted a full stage in their development at the end of the period. Most shifted to Catalyst (Authentic Leadership) and one direct to Strategist (Integral Leadership) with another knocking on its door.

TESTIMONIALS

“I enjoy my coaching meetings with Antoinette principally because I find myself uncomfortable. She continually challenges my normalized way of thinking. The coaching is not a linear process. It’s emergent, disruptive and can be disconcerting and that’s where the magic is. Antoinette considers things from a deeper dynamic perspective. Her focus on embracing our uniqueness is inspiring and amazingly effective. ”~ Greg Ellis, Executive General Manager, Transport for NSW

“Antoinette is a sensitive, creative and highly gifted coach. Her ability to coach senior leaders through the strategic maze of government whilst they balance their personal development is her strength. I endorse her as an Executive Coach of the highest calibre.” ~ Jane Simmons, Executive Director, Learning and Leadership NSW Education

When I first came to see Antoinette, I was fatigued, stressed at work and not enjoying life. In the very first meeting, the underlying issues were exposed. Antoinette shed light on my life and revealed things that I simply had not seen or understood. She had a positive, forward-looking approach that made me feel optimistic. Antoinette helped me work through changes in my org structure to enable me to focus on the higher strategic issues I enjoy. And most importantly, she addressed my whole-of-life progression, not just my work-life.” ~ Richard Host, CIO Fire and Rescue NSW

Senior Leaders increase their Leadership Effectiveness by 20% to the 80th percentile in a single year.

This enables your Senior Leaders to become high performing Achievers exercising creative leadership. This means they focus on deliverables, targets, results and outcomes in a proactive positive way that leads to great customer experiences and high performance on projects and programs. They take full accountability for operations management so senior executives can focus on leadership of the whole.

EVIDENCE

Following an initial high-powered Strategic Offsite for the Executive Team to set Strategic Direction and the design of a Values-based Leadership Culture, 75 senior leaders from Agriculture NSW spread across the State came together every six-eight weeks to focus on articulating strategic direction for their business units and developing their leadership capacity as high performing proactive senior leaders.

TESTIMONIAL

“Antoinette instigated a terrific collaboration with us by leading a Strategic Off-Site for our new Executive Team. It was an invigorating and extremely productive two-day session that not only set our strategic direction but also the type of leadership culture we wanted to create. We then ran a program around Confident Leaders designed and led by Antoinette that gave the top 75 leaders the opportunity to become more self-aware and develop the courageous authenticity and team accountability we needed to uplift our performance.

Antoinette’s broad strategic perspective and deep insights into mindfulness, emotional intelligence and personal power stimulated a significant shift in our capacity to collaborate with our business partners to build a thriving sustainable agricultural sector in NSW.” ~ Michael Bullen, Deputy Director General, DPI Agriculture

CULTURE By Design


People Engagement lifts by 30% from the 30th to the 60th percentile in 6 months following Launch.

People Engagement is a key measurable outcome to the design and build of a positive customer-centric values-based leadership culture. People Engagement is highly contingent on their understanding and trust in the strategic leadership of the senior executive team and their engagement and empowerment by their senior leaders to make an effective contribution and realize outstanding results for customers.

EVIDENCE

The 1,000 employees and contractors within the newly formed Businesslink NSW with the responsibility to provide business services to more than 22,000 departmental employees within FACS and other departments, were brought together under a new identity and mission: From Good to Great with the aspirational goal to realize >80% Customer Satisfaction.

In partnership with the CEO and Executive Team, we launched a SHIFT Culture by Design Transformation Program including

§ Consulting services on people dynamics, communications and culture for the CEO § Half-yearly Strategic Offsites for the Executive Team and Board § Divisional Team Charters incorporating purpose, vision, values, KPIs and operating norms § A new Employment Brand, extended Induction and Recognition Programs § A new Talent Review process – GOAL – Grow Outcomes, Achieve and Learn § Hands-on leadership of the HR and Internal Communications teams § One-on-one executive coaching for members of the Senior Executive Team § Monthly Group Leadership Development Coaching for the senior leaders § Monthly group engagement of a cross-section of Change Champions and § Quarterly Values 2-hr workshops for all employees taking one Value at a time.

TESTIMONIALS

“Antoinette’s Program is unique in that it takes a holistic approach to transformation. She is a collaborative intuitive whose depth of knowledge in leadership development is unsurpassed. She has clear insight into what drives different behaviours and how to make momentous changes in perspective. Her strong strategic focus, business acumen and gracious understanding of people mean that you will gain far more than you may expect. Did I say that there was a whiff of culture change in the air? Well, I mean there is a gale force wind blowing, and the organization and its people are the ultimate winners!" ~ Anne Cosgrove, Director People and Culture Businesslink; Executive Director People & Culture Services NSW

“Antoinette was an engaging, skillful, intelligent, challenging and enthusiastic person to work with. She integrated many new initiatives to transform our culture creating momentum from which results soon flowed. The terrific speed of success was due to her great ability to engage with the leaders and ensure that the adopted strategies were well understood and effectively implemented to drive toward the desired outcomes. She was a vital source of energy and inspiration in setting our new course and getting us going!” ~ Pat Richards, Founding CEO, Businesslink, Family and Community Services NSW

“It is rare to come across someone as dedicated and passionate about her work as Antoinette is. I worked closely with Antoinette in a Culture Transformation Program over a period of twelve months and learned immeasurably from the experience. Antoinette’s abiity to manage multiple projects whilst skillfully leading a company-wide culture initiative was a pleasure to watch and be part of. I truly miss her verve and enthusiasm and would recommend her to any organization who is looking for a dedicated and passionate change leader”. ~ Phillip Richards, Businesslink Workshop Facilitator and Trainer

Proven Change Methodology By designing the tangible and intangible Structure within which everyone is housed in such a way that it engages, empowers, uplifts and recognizes their contribution at the appropriate level, while providing the ways and means to uplift their Mindset in terms of Senior Executives demonstrating Authentic Integral Leadership, Senior Leaders demonstrating positive, customer-centric Creative Leadership, and all employees appreciating how to demonstrate the values in action, a new Culture by Design emerges.

CULTURE By Design


Proposal to Build a Culture by Design STRATEGIC DIRECTION

To create an overarching strategic direction for the Council by setting an inspiring Purpose, a Vision for a thriving, vibrant, sustainable regional community, the Strategic Shifts in Performance and Culture essential to realize the Purpose and Vision, a set of Strategic Outcomes with measurable KPIs to monitor performance, a set of Values to guide behaviour and a set of Principles to guide decision-making.

This liberating structure frames the current planning processes for the Council. They focus on the WHY and the HOW, to enable the WHAT: the agreed initiatives and activities in the various strategic and operational planning frameworks to be implemented with confidence and enthusiasm. Instead of relying on driving performance outcomes, the contribution from each individual is uplifted and energised.

HOLISTIC LEADERSHIP

To enable the organization to realize optimal outcomes and become a high performing enterprise, it is essential that each level of the organization operates at a level appropriate to their scope of activities.

All people take responsibility as active, positive contributors to customer-centric outcomes delivering on projects and deadlines as dedicated teams of professionals and technical specialists.

All senior leaders take accountability as creative leaders in charge of managing operations to ensure that problems are solved early, interpersonal dynamics are attended to and resolved, people are able to adapt quickly to new situations and desired outcomes are achieved.

All senior executives appreciate and model their role as leaders in the organization and community by setting shared direction, engaging actively with their people and collaborating widely across the broader community with the people’s appointed representatives, state-wide and national stakeholders.

Four Phases

PHASE ONE – SET-UP (stepping in/consulting)

Strategic Offsites with the Executive Team to set the strategic frameworks for strategic direction and values-based leadership, and cascade these frameworks by way of Team Charters for each Division

Strategic Consulting Advice for the Executive Team and particularly CEO and GM HR with regard to internal communications and employee development, performance and recognition frameworks.

PHASE TWO – ROLL-OUT ~ MONTHLY WORKSHOPS (continuing coaching)

One-on-one Executive Coaching for each Senior Executive and the Senior Executive Team

Strategic Leadership Workshops for the Senior Leaders, Change Champions and Values Workshops for all employees

PHASE THREE – CONSOLIDATE CULTURE (coaching/consulting)

Effective implementation of refined HR processes, induction and recognition strategic initiatives

Greater focus on monitoring performance, demonstrating creative and authentic leadership

PHASE FOUR – CULTURE EMBEDDED (consulting/stepping out)

Ensure all members of the Executive Team are fully empowered and operating at Catalyst/Strategist

Ensure all Senior Leaders are actively leading a positive, customer-centric, proactive, creative culture

CULTURE By Design


Implementation Process Invest one-two weeks (relative to number of employees) every one-two months

§ Consulting with CEO and GM HR on People and Culture frameworks and strategies § Coaching each member of the Senior Executive Team to develop as authentic integral leaders § Facilitating Executive Team Workshops to set/monitor Strategic Direction and Culture by Design § Facilitating Divisional Team Workshops to cascade Strategic Direction and Culture by Design § Facilitating 1-2 Day Group Coaching Workshops for Senior Leaders based on Strategic Priority § Facilitating a half-day Group Coaching Workshop for Change Champions based on their issues § Facilitating a rolling set of 2-hr Values Workshops for all employees to attend at their discretion

During the first phase the focus is on consulting with the CEO and GM HR, setting up the frameworks with the Executive Team and cascading these in consultation with their Executive Leaders to Divisional Management Teams. We decide on the nature and timing for the Culture by Design rollout.

During successive stages in the second phase, we focus on strategic priorities and leadership development through workshop engagements with the Senior Executive, Senior Leaders, Change Champions and all employees.

Workshops are optimized by having orchestrated a rollout approach for the year ahead at the initial engagement with the CEO, GM HR and Senior Executive Team e.g.

SET-UP PHASE – potentially spread across two separate weeks Mon/Tues and Wed/Thurs/Friday

Monday Tuesday Wednesday Thursday Friday

9 – 11am

Strategic Workshop with Senior

Executive Team

Strategic Workshop with Division One

Strategic Workshop with Division Three

Strategic Workshop with Division Five

11.30 – 1pm

2 – 3.30pm Consult/Coach with CEO

Strategic Workshop with Division Two

Strategic Workshop with Division Four

4 – 5.30pm Consult with CEO & GM HR

ROLLOUT PHASE II – every four to six weeks for executives, senior leaders, change champions and employees


9 – 11am Strategic Workshop

with Senior Executive Team

including Authentic Integral Leadership

Development

Strategic Workshop with Senior Leaders

re Strategic Priorities and

Creative Leadership Development

Strategic Workshop with Change Champions

Values Workshop 3

11.30 – 1pm Values Workshop 4


Values Workshop 1

4 – 5.30pm Consult with CEO & GM HR

Values Workshop 2

ROLLOUT PHASE II – alternating one-on-one executive coaching with the senior executive leaders


9 – 11am Coach with Executive Leader 1

Strategic Workshop with Senior Leaders

re Strategic Priorities and

Creative Leadership Development

Strategic Workshop with Change Champions

Values Workshop 3

11.30 – 1pm Coach with Executive Leader 2

Values Workshop 4


Coach with Executive Leader 3

Values Workshop 1

4 – 5.30pm Consult/Coach with GM HR

Coach with Executive Leader 4

Values Workshop 2

CULTURE By Design


The Executive Strategic Operating System© The Executive Strategic Operating System© enables you to get ahead of the game! It creates an overarching framework at a higher octave from conventional strategic planning to create a systemic, sustainable, uplifting and empowering operating system that demands and generates creative, authentic, integral leadership capacity. It unleashes the intrinsic leadership potential of all executives and employees.

Build a New VIEW of Your World That brings your VISION, VALUES and VOICE to Life!

v Unlock CREATIVITY v Double PRODUCTIVITY v Empower PEOPLE v Engage STAKEHOLDERS v Lift Your PROFILE and v Realize Amazing RESULTS!

1. Run Your Schedule Dynamic Diary Rhythm

TIME is a channel through which content flows

2. Define the Scope Transformational Strategic Agenda

VISION of an aspirational purpose and principles

3. Set the Scene Major Milestones Roadmap

FOCUS on customers and community outcomes

4. Create the Style Values-based Leadership Culture

VALUES underpinning a vibrant corporate culture

5. Know the Score Cascading Team Charters

ALIGNMENT based on a concerted approach

6. Step up on Stage Compelling Signature Presentation

VOICE designed to advocate a new future

7. Leverage Scale Orchestrated Stakeholder Engagement

COLLABORATION with shared understanding

CULTURE By Design


Moving Up the Leadership Spiral As we move up the leadership spiral, we take the strengths of previous stages with us and shed light on the shadow embodied in each so it loses its power over us. This is the development of conscious awareness. At each stage we become freer to be our true selves and our leadership presence expands.

We shift from Dependence to Independence, Interdependence and onto Transcendence. This continuum is reflected in our early focus on the external world, to our postconventional understanding of our inner world when we are the masterpiece-in-progress. Our View of the world expands as we go up the spiral enabling us to openly embrace conflict and diversity.

Join-the-SHIFT from an Ego-centric world to an Eco-centric world! This involves seeing the world differently. Beyond the Achiever, life happens through us and not just to us. Our life experience is a projection of our conscious thoughts and intentions, and a reflection of our subconscious fears and beliefs. Life is a Movie and a Mirror, and can be Magical! As we shift, our life experience shifts akin to a Figure-8 operating system around progressive anchoring points: Ego, an open Heart and a clear Mind.

Our emotional triggers and Reactive Patterns reflect the emotional wounds held in our Ego. We can resolve and heal these with our Hearts. In this way we clear the past. With our Will we focus on the future translate our efforts into successes with Creative Stretch. We shift from struggling to striving.

When our Hearts are open, we can access our Intuition. It is like our personal GPS helping us to navigate uncertainty and complexity as life unfolds in the Emergent Future, lived in the present moment. With an open Mind we can exercise discernment and collaborate divergent perspectives with Ease and Grace.

Life is Mastery – a realization of who, how and why we are

Life is a Movie – a projection of our conscious intentions

Life is a Mirror – a reflection of our subconscious beliefs

Life is Magical – a co-creation with universal energy forces

1. Courageous Caring Conversations to Master INTEGRITY 2. Positive Psychology Programming to Master INFLUENCE 3. Conscious Purposeful Mindfulness to Master INTENTION 4. Reactive Emotional Awareness to Master INSIGHT 5. Respectful Kind Understanding to Master INCLUSIVENESS 6. Resilient Personal Wellbeing to Master INTEGRATION 7. Intuitive Spiritual Guidance to Master INSPIRATION

All these elements enable Creative, Authentic and Integral Leadership Development. They can be distributed across a customized set of Values to expedite evolutionary leadership development.

| This above all – to thine own self be true. ~ William Shakespeare

CULTURE By Design


Four Quadrant Assessments

MINDSET The Global Leadership Profile

This is a Sentence Completion Exercise that reveals our inner beliefs, attitudes and perspective.

It evaluates the extent to which we utilize the various action logics, mindsets or worldviews of progressive stages of development and transformation.

The Profile offers a comprehensive 30-page Report outlining the strengths, challenges and power dynamics associated with our current centre-of-gravity, as well as our emergent and fallback action logics.

BEHAVIOUR The Holistic Leadership Profile

This is a Self-Assessment against a series of behaviours connected to our style of leadership: doing, thinking, relating and creating, at progressive stages of leadership.

The Profile offers a detailed report on both leadership style and stage, outlining Strengths, Stressors, Blind Spots and Stretches.

It also invites you to evaluate your perspective in relation to the Energy Fields of our Life Experience to illuminate iterative patterns and emergent possibilities.

CULTURE The Leadership Circle Profile

This is either a Team Culture Profile or an Individual 360 assessment of your strengths, reactive patterns and aspirations.

The bottom half of the Circle reflects our Reactive Patterns in relation to Controlling, Compliance and Protecting, while the top half represents our Creative Talents identifies those capabilities that distinguish top performers from the average.

The Profile also calibrates the extent to which you are able to balance Task and Relationship. It is based on a global normed database that evaluates your overall Leadership Effectiveness.

STRUCTURE The Operating System Review

This is an Assessment of your current Operating System in terms of how it is currently encouraging or inhibiting your ability to operate as a high performance enterprise.

The Review assesses the extent to which your management processes and leadership practices are designed to unlock your productivity and creativity, and engage and empower others.

By evaluating the seven dimensions of your current Operating System, we are able to customize your Culture by Design Program to focus on key strategic elements.

CULTURE By Design


Professional Fees

Professional fees are relative to the intensity of the engagement.

Standard Professional Fees

Single one-day Strategic Workshop (or part thereof including pre- and post-workshop) $5,000+GST

Single two-day Strategic Workshop (including pre- and post-workshop $10,000+GST

Single 12-month 12* 90-min One-on-One Executive Coaching Program $15,000+GST

Reduced Professional Fees

A continuing week-long monthly engagement as outlined above reduces the weekly rate to $12,500+GST.

Each day from midday Monday through to midday Friday can be optimized to incorporate one-on-one coaching and consulting, facilitation of strategic workshops and values-based leadership development.

This fee includes all preparation and the design of workshop materials prior to the week’s engagement and post-documentation as relevant. We ask you to be responsible for printing and venue bookings.

Over a period of 12 months, this could involve 12 week-long engagements including some split weeks where appropriate. This would amount to a total investment of $150,000+GST or $12,500+GST per month.

Spread every four-six weeks over an 15-month period, the investment drops to $10,000+GST per month although the opportunity to realize the proven outcomes may also take a little longer. We can customize the rollout in terms of content and timing to meet your specific needs and work around holiday periods.

Additional expenses include economy travel, overnight accommodation and incidental expenses.

Join-the-SHIFT Culture by Design Transformation Program and Halve your Fee Investment!

A Proven Return on Investment is a 30% increase in People Engagement, a 20% increase in Leadership Effectiveness across Senior Leaders, and a shift to Authentic Integral Leadership for Senior Executives.

This leads to an estimated 20% increase in Customer Satisfaction and a 10% increase in $ performance.

RECOMMENDED ASSESSMENTS to benchmark and calibrate shifts in Leadership Culture by Design

The Global Leadership Profile for the Senior Executive Leaders $995+GST per person

The Leadership Circle Team Leadership Culture Profile for the

Senior Executive Team and each Divisional Management Team $995+GST per team

The Holistic Leadership Profile for all Senior Leaders $195+GST per person

Personal Values Assessment for Everyone Free online

SAMPLE OF INITIAL STRATEGIC WORKSHOP FOR THE SENIOR EXECUTIVE TEAM

Pre-Workshop Two-Day Strategic Workshop

Consultation Strategic Direction Leadership Culture

9.00 – 10.45am Set Purpose and Vision Define Set of Values

11.00 – 12.30 Define Strategic Performance and Culture Shifts over 3-5 years

Set Guiding Principles for Decision-Making and Agree on Strategic Culture Initiatives e.g. Recognition

1.30 – 3.30 Consultation with CEO and GM HR to customize Proposed Agenda re Priorities and Frameworks

Set Team Strategic Outcomes and KPIs

Agree on Nature and Timing of Rollout of Culture by Design 3.45 – 5.00pm Dynamic Diary Rhythm

CULTURE By Design


About Antoinette Braks PhD(c) MBA.LBS MA LLB(Hons) BA Dip Intl Mktg(Hons)

The higher our self-expression and the deeper our self-awareness The richer our life experience and the greater our soul evolution

Antoinette Braks is dedicated to helping Senior Executives become even more inspiring, strategic leaders with the transformational capacity to create a more sustainable world. Her purpose is for people to realize their intrinsic potential and organizations, their highest aspirations.

She is the creator of the Join-the-SHIFT Platform and a Strategic Convenor and Integral Executive Coach in Holistic Leadership Transformation.

In recent years she has led org-wide strategic and culture transformation programs post merger integrations. They have included the design and facilitation of SHIFT Leadership Programs for senior leaders and change champions in concert with innovative business frameworks, organization development and people engagement strategies.

Antoinette has led many strategic offsites for executive teams to design and realize strategic aspirations and values-based leadership cultures throughout her career. She has also coached senior executives over more than 3,500 coaching hours qualifying her as a Master Certified Coach.

Antoinette is renown for her deep insight into people and culture and her capacity to quickly uplift engagement and effectiveness. Client organizations with 1000 FTEs have increased People Engagement by 30% in six months and Leadership Effectiveness by 20% in a single year.

Individual client executives have also made a significant step up in their leadership capacity in a single year – most to Catalyst and a few to Strategist to become authentic integral leaders.

Antoinette believes that conventional operating systems in organizations are inhibiting the intrinsic organic growth of their executive leaders. By transcending the norms and adopting a new inner and outer operating system, transformations can be swift!

The SHIFT Platform focuses on unleashing individual productivity, creativity and purpose-driven performance through the development of courageous authenticity and values-based leadership by leveraging neuroscience, action inquiry, emotional awareness, conscious mindfulness and spiritual intelligence.

The SHIFT enables executives to deepen their self and social awareness, and reframe dynamics to take full accountability for life experiences. They learn to step up in their careers and progressively uplift their leadership capacity so they can exercise more accountability, broaden their horizons and realize their unique aspirations in their professional lives.

Antoinette previously led Leadership Capital Solutions with Korn Ferry Asia Pacific and was a lead Assessor with Hudson Talent Management. She has assessed the leadership capacity of more than 500 senior executives.

Antoinette also brings global executive C-suite experience in People, Performance and Culture with Shell International in London, Vector NZ and Businesslink NSW. She has consulted to the financial, legal, engineering and energy sectors,

and is a Fellow of AHRI.

Antoinette is the bestselling author of Executive SOS. The book outlines the 7 Proven Steps to Set Up Your Own Strategic Operating System.

She is committed to enabling more executive leaders to realize their amazing potential to live a more empowered life, experience joyful times at home and at work, and generate shared prosperity and greater community wellbeing for the people they serve each and every day.

Join the SHIFT!

www.antoinettebraks.com © Holistic Leadership P/L 12

Join-the-SHIFT.com

[email protected]

https://au.linkedin.com/in/antoinettebraks

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