culture of trust
DESCRIPTION
TRANSCRIPT
a story
1998Israeli city of Haifa
Ten Day Care CentersBy Uri Gneezy and Aldo Rustichini
As told by Clay Shirky in Cognitve Surplusp. 131 ff
workers have lives after hoursparents have unexpected errands/work
pick up time
7 77 77 77 77 7
Ten Day Care Centersnormal week - # of late pick ups:
$3 $0$3 $0$3 $0$3 $0$3 $3
Ten Day Care Centersimposed fine for late pick up - after 10 min:
$3/11 $0/7
$3/11 $0/7
$3/11 $0/7
$3/11 $0/7
$3/11 $3/11
Ten Day Care Centersone week after fine - fine/# of late pick ups:
$3/14 $0/7$3/14 $0/7$3/14 $0/7$3/14 $0/7$3/14 $3/14
Ten Day Care Centerstwo weeks after fine – fine/# of late pick ups:
$3/17 $0/7
$3/17 $0/7
$3/17 $0/7
$3/17 $0/7
$3/17 $3/17
Ten Day Care Centersthree weeks after fine – fine/# of late pick ups:
$3/20 $0/7
$3/20 $0/7
$3/20 $0/7
$3/20 $0/7
$3/20 $3/20
Ten Day Care Centerstopped out after fine – fine/# of late pick ups:
pre-fine incomplete contract, shared enterprisepost-fine fee-for service transaction
pick up time
post fine:parents regard workers’ time as a commodityparents assume fine represents full price of inconvenience they were causing
pick up time
$0/20 $0/7
$0/20 $0/7
$0/20 $0/7
$0/20 $0/7
$0/20 $0/20
Ten Day Care Centers3 months later fine stopped – fine/# of late pick ups:
post fine:parents see day care workers as participants in a market transaction rather than as people who’s needs had to be respected
pick up time
dealing with one another
in a market can fundamentally alter
our relationship with one another.
introducing the fine
killed the previous culture.
even after the fine
was dropped.
and now we must be
mindful of getting
that
culture of trust
back.
learning is not about proof.learning is about learning. and sharing.
we need to un-market school or move on without it.
You don’t need an MBA, a certificate, a fancy suit, a briefcase, or an above-average tolerance for risk.
You just need an idea, a touch of confidence, and a push to get started .
-Rework
When things are(n’t) working, the natural inclination is to throw more at the problem. More people, time and money. All that ends up doing is making the problem bigger.
Instead.. Cut back. -Rework
click to play
There can be no keener revelation of a society’s soul than the way it treats it’s children. -Nelson Mandela
click to play
Kids hard at work that matters. It may take time. It may look ridiculous for a while. But it’s legit. It will change the room.
trust others.
trust yourself.
trust learning.
Successful people are successful for one reason… they think about failure differently.
You become a winner because you’re good at losing. -Linchpin
click to play
usef
ully
igno
rant
Richard Saul Wurman Founder of TED
prestige in knowing things... ironically blocks learning
about things
that matter
click to hear Kathryn Schulz share her research: thinking about being wrong
usef
ully
igno
rant
Usefully ignorant by Erica McWilliamsArt by Keri Smith
Deborah Meier’s writes the foreword of Dennis Littky’s The Big Picture, Ed is Everyone’s Business:
Thousands of years of history suggest that the schoolhouse as we know it is an absurd way to rear our young; it’s contrary to everything we know about what it
is to be a human being. For example, we know that doing and talking are what most successful people are very good at – that’s where they truly show their stuff. We know that reading and writing are important, but also that these are things that only a rather small and specialized group of people is primarily good at doing. And yet we persist in a form of schooling that measures our children’s “achievement” largely in the latter terms, not the former… and sometimes through written tests alone.
click to play
The benefit to the artist is that you changed in some way,
not that you will repay him.
-Linchpin
(does it matter, is it awesome)
If it’s your art, you will do almost anything to give it away.
-Linchpin
click to play
Passion comes from within each of us, it cannot be imposed or mandated from outside.
click to play
What might define a life fully lived?
It’s a question many of us probably mean to ask ourselves.
But never do. -Nic Askew films
Just deliver.
Don’t document unless the document is going to add value.
We often think we need documentation to cover our backs, prove we have been doing things. Well – if you’re doing things, especially if you’re doing your best, no back to cover. If you’re accountable, you’re accountable. -Sahana Chattopadhyay
Maturity, soul, personal strength, and doing it for the right reasons.
Stop asking what’s in it for you and start giving gifts that change people.-Linchpin
click for a green message about peoplebeing answered as @ahumanright does the impossible
We need to urgently think about how the blurring of lines between currencies and everything else will affect us, our relationships, and our physical economies. How we create and measure value is going through a change that has not been seen in over 600 years—since the emergence of the first systematic nationalized currencies. It is profoundly affecting the central vs. distributed control of value, and the archetypes that surround how we measure value.
Can reputation be a currency? - Venessa Miemis
It’s uncontrollable, it’s ungovernable, but all this sharing serves a need. This is all human potential that’s been bottled up, constrained by the lack of connectivity across the planet. Now that this barrier is well and truly down, we have unprecedented capability to pool our eyes, ears and hands, putting ourselves to work toward whatever ends we might consider appropriate.
Even so, we can start to see how all of this information provided by our things feeds into our most innate human characteristic – the need to share.
- Mark Pesce – The Social Sense
What is your best motivator:
Dan Pink – progress.Simon Sinek – momentum.
Rework - Momentum fuels motivation.
It keeps you going. It drives you. If you’re not motivated by what
you’re working on, it won’t be very good.
You should feel an urgency about this too.
You don’t have forever. -Linchpin
- The Art of War
Imagine how much time/money/energy/people we currently spend on policy. Imagine if we did things differently.
What if our focus was offense..
simple rules/aup/agenda/etc
taken from Will Richardson’s: be safe, be ethical, be efficient
-Keri Smith
simple mantra:
And our policy was simple..
Learning much from the story of the Day Care Centers.
thank you Clay Shirky