John P. Matthews

LinkedIn: https://www.linkedin.com/in/john-matthews-62b38a34Email: johnmatthews_ie@yahoo.co.uk – Tel: 087 2639458 / 044 93 57857Address: Sheeroe, Colehill, Co Longford, Ireland, Eircode: N39 PC94

PERSONAL STATEMENTA highly motivated professional with 25+ years IT experience. An ability to work in office environments as part of a team and also on my own as an Account Manager, building and supporting a large national customer base. IT hardware and software installation, development and support are my true passions. Nurturing and maintaining satisfied customer relationships has been a signature of the last number of years.

WORK EXPERIENCE

Epicor Software Corporation - www.epicor.com/ukLongford, Co Longford, Republic Of Ireland

Business Solutions Account Manager – January 2004 – October 2016

Achievements:

Sold Business Software - achieving €2.4M in sales over 12 years increasing customer base by 300% Installed IT Hardware – Windows Server / Workstations / Network / Routers / Printers Installed IT Software – Windows Server 2005,2008,2012 / SQL Server / POS Solutions Network Installation/Support - TCP/IP, DNS, DHCP, SMTP, FTP, IIS, AD Provided Customer Support – remote and onsite – SQL Query / SQL Server Management Studio Attained Full working knowledge of Microsoft Office, CRM - Salesforce Managed Annual Budgets and Product ordering

Technical Services Manager October 1998 – January 2004

Achievements:

Managed nine employees (development, support, administrative) Implemented company Y2K strategy and Euro changeover Project managed budgets and capital expenditure Reported to management team on daily/monthly basis

Systems Administrator – April 1992 – October 1998

Achievements:

Administered UNIX mainframe. Shell Scripting, Disaster Recovery, Project Management Administered Windows Network – Novell/Windows Server 2000 Implemented ISO9002 certification Created company’s first website and Intranet Trained in all Microsoft platforms and Office modules Travelled to US and UK offices for additional systems training.

Previous Emploment

Lloyds Bank PLC - www.lloydsbank.comPall Mall, London, UKSenior Programmer/Analyst - January 1989 – December 1991

Achievements:

Programming in PL1 in IBM/TSO environment. Delivered DB2 training courses. Utilised embedded SQL. Involved in re-write of banking systems.

Lloyd’s of London - www.lloyds.comChatham, Kent, UKPL/1 Programmer/Analyst – Dec 1986 – Jan 1989

Achievements:

Programming in PL/1 in CICS/TSO environment Received IBM DB2 training in order to utilise embedded SQL statements in PL/1 code.

Lloyds Bank PLC - www.lloydsbank.comBlackfriars House, Blackfriars, London, UKJunior Programmer/Analyst - Sept 1984 – Dec 1986

Achievements:

Received PL/1 in-house training. Programming in PL/1 in IMS/TSO environment Involved in ATM reciprocity project (linking of ATMs across banking networks)

EDUCATION - (Certificates Available on Request)

Secondary EducationSt Simon Stock Secondary School Sept 1977 – Jul 1979Maidstone, KentEngland

Maidstone Grammar School Sept 1979 – Jun 1984Maidstone, KentEngland

“A” Levels attained

PERSONAL INTERESTS

I am a registered First Aider and trained in the use of a defibrillator. Based in a rural area I enjoy walking every day. Gardening is also a passion of mine. I have a genuine interest in sport, particularly Rugby and Football. I was player/manager for Aylesford FC for three years. I have four grown up daughters and four small grandchildren who take up a lot of my spare time. I have a full clean driving licence and a valid UK passport.

REFERENCES - available on request