CURRICULUM VITAE

VERINA O’CONNELL

Personal Profile:

Surname: O’Connell First Names: Verina Identity Number: 750123 0374 084 Marital Status: Single Dependants: 1 (15 yrs son, boarder at Jeppe Boys)Residential Area: Springs Transport: Own Reliable Vehicle Drivers Licence: Code EB Language Proficiency: English

Afrikaans Contact No: 076 352 6537Email: verinaoconnell@gmail.comHobbies: Golf

Gym

Courses Completed:

Basic Telephone Skills 1994 Tele-sales Skills 1994 Basic Industrial Relations 1995 Personnel Management 1996 Advanced Bookkeeping – Part 1/2 1997 Microsoft Advanced Skills 1999 Richard Mulvey’s Management Skills 2002 Inside Strategic Account Management 2004 Inside Sales Management 2005 Train the Trainer 2005 Sales Strategy Management 2006 Practical Management Skills 2006 Inside Managing Sales People 2006 Recruitment & Selection 2007 Southern Sotho (Unisa) 2007 Mind-Set Selling 2007 Managing Discipline 2008 Coaching Skills 2008 CCMA Laws & Procedures 2008 Mind-Set Selling Trainer Course 2009 Sales Strategies 2013Business Leadership Development Programme 1 yr course 2013 – consisting of:

Tender ProcessesLeadership EffectivenessBusiness OpportunitiesBusiness PresentationsLeading Change Performance ManagementBusiness EthicsFinance ManagementProject ManagementChange ManagementSales ManagementNegotiation Skills

Computer Literacy:

Windows XP Professional – Excel, Word, Powerpoint Outlook, Internal Link Packages, Syspro. Internet and Intranet Other various packages

Employment Profile:

Name: Sanitech Hygiene div of WACO International (Pty) LtdPeriod: April 2013 – December 2014Position: Regional Manager Inland Region:

Jetpark, Witbank, Secunda, Nelspruit, Steelpoort, Polokwane, Lephalale, Rustenburg, Potchefstroom, Vaal

Duties: MANCO memberInter Company Relationship Management NationallyOverall management of Depot and Branch ManagersOverall management of Integrated Consultants throughout Inland RegionAll HR and IR functions pertaining to aboveInland Region CCMA representativeOverall management of Critical Clients for Inland RegionManagement of National ClientsCreating National OpportunitiesDesigned, Implemented and controlled Integrated Services NationallyCostings of All Tenders for Integrated ServicesManage targets and budget achievementsTraining, coaching and manage individuals performanceRecruitment and IR management

Won Diamond PMR Award 2014 for overall best Hygiene Supplier for Limpopo Region (Polokwane Branch)Won numerous government and private tenders in my region.

Integrated Services was a programme I developed for Sanitech – it is the Site Management of ALL soft services including Daily Cleaning, Hygiene, Pest Control, Waste Management, Laundry, Yard Maintenance, Gardening, Stock management, and much more all depending on the site requirements.

Name: Sanitech Hygiene div of WACO International (Pty) LtdPeriod: September 2012 – March 2013Position: Branch Manager Central Region: Jetpark, Polokwane, Witbank, Rustenburg Duties: Day to day management of Service Managers, Sales Managers, Admin Managers,

Sales, Service & Admin Staff. Coaching, training & mentoring Infield Training Management of KPI’s Management of Business Costs HR & IR Issues Forecasting and budget management Management of Policies & Procedures Portfolio Retention and management Recruitment & Selection Managed upto 3 Managers, 7 external sales staff, 8 internal admin staff, 50 operational staff – across all 4 branches

Name: Alsafe – Gfox mergerPeriod: August 2010 – August 2012Position: Sales Manager Duties: Day to day management of CRD and Sales Staff

Internal and External management 1:1’s, Sales meetings. Coaching, training & mentoring National Sales Techniques Training Implementation of sales processes Implementation of geographic and market segmentations Infield sales training Management of New clients’ growth Management of Business Costs, GP Margins Ensure targets are met on a daily basis HR & IR issues Forecasting and budget management Management of Policies & Procedures Management of Top 10 Clients Portfolio Retention and management Recruitment & Selection On-site Client Health & Safety assessments and recommendations PPE usage training of Clients staff PPE purchasing training of Buyers Managed upto 6 external staff, 5 internal staff Successes: Implemented new structure for entire greater sales force National sales ability training “they truly loved it” Q3 2010 – increased portfolio 21% Q4 2010 – increased portfolio 28% Q1 2011 – increased portfolio 17% Q2 2011 – increased portfolio 22% Q3 2011 – increased portfolio 16% Q4 2011 – increased portfolio 23%

Name: Planet Fitness Period: March 2010 – September 2010 Position: Sales Manager Duties: Day to day management of Sales Staff

Coaching, training & mentoring Infield training Ensure targets are met on a daily basis HR & IR issues Management of Policies & Procedures Management of aggressive telephonic sales Recruitment & Selection Managed upto 12 internal sales staff

Reason for Leaving: Better Offer

Rentokil Initial SA (Pty) Ltd employed over 7 years. Company Industry: Contractual Service Industry

Additional Company Responsibilities: Co. Chairperson, Sales & Coaching Trainer, National Cross-Divisional Client Management.

Achievements: Top 9 Consultants in Co. 2003, Top Rookie in Div 2003, Top Sales Team of the Year 2003, Oversees Incentive 2003, Millionaires’ Club 2003, Top Branch of the Year 2003, Top Branch of the Year 2004, Top KAM in Co. 2005, Highest % Portfolio Growth 2007, and Highest % Portfolio Growth 2008.

Name: Rentokil Initial – Ambius Div. Period: May 2009 – February 2010 Position: Regional Client Relations Manager Duties: Day to day management of CRC Staff

Coaching, training & mentoring Infield training, HR & IR Issues Management of Business Costs Ensure targets are met on a daily basis Forecasting and budget management Management of Policies & Procedures Management of Top 10 Clients Portfolio Retention and management Recruitment & Selection Managed upto 3 external staff

Reason for Leaving: Better Offer

Name: Rentokil Initial – Hygiene@Work Div. Period: September 2008 – April 2009 Position: Divisional Branch Manager

Jhb, CT & Dbn Duties: Day to day management of Service Managers, Sales Managers, Admin

Managers, Sales, Service & Admin Staff. Coaching, training & mentoring Infield Training Management of KPI’s Management of Business Costs HR & IR Issues Forecasting and budget management Management of Policies & Procedures Portfolio Retention and management Recruitment & Selection Managed upto 3 Managers, 7 external sales staff, 8 internal admin staff, 30 operational staff – across all 3 branches

Reason for Leaving: Restructure

Name: Rentokil Initial – Hygiene@Work Div. Period: May 2007 – August 2008 Position: Regional Sales Manager

Jhb, CT & Dbn Duties: Day to day management of Sales, Portfolio Admin Staff.

Coaching, training & mentoring Infield Training Management of KPI’s Management of Business Costs Ensure targets are met on a daily basis HR & IR Issues Forecasting and budget management Management of Policies & Procedures Portfolio Retention and management Recruitment & Selection Managed upto 6 external staff

Reason for Leaving: Promoted

Name: Rentokil Initial – Pest Control Div. Period: July 2004 - April 2007 Position: Key Account Manager Duties: Management of Top 100 Clients

Management of Services, Accounts and Client portfolio. Management of KPI’s Management of Business Costs Ensure targets are met on a daily basis Forecasting and budget management Management of Policies & Procedures Portfolio Retention and management

Reason for Leaving: Promoted

Name: Rentokil Initial – Hygiene Div. Period: August 2002 - June 2004 Position: Hygiene Consultant Duties: Management of Areas

Visits to existing Client base Growth of Portfolio Reaching Monthly and weekly targets Cold Calling Implementation of Sales Strategies Ensuring Services delivered to Clients

Reason for Leaving: Promoted

Name: Dynamic Solutions Period: March 1999 – July 2002 Position: Owner Duties: Day to day management of Staff

Coaching, training & mentoring Infield training, HR & IR Issues Management of Business Costs Ensure targets are met on a daily basis Forecasting and budget management Management of Policies & Procedures Management of Top 10 Clients Portfolio Retention and management Recruitment & Selection

Reason for Leaving: Company Closed down

Name: Parcelplus div. of SAPO Period: February 1996 - December 1998 Position: Secretary to MD

Creditors Clerk Duties: Managed R40Mil Creditors per month

Day to day dealings with 7 x Senior Managers and MD Travel arrangements and bookings Management of Receptionist Compiling of Month-end reports Client queries and complaints Minutes of meetings incl. CCMA

Reason for Leaving: Company bought over XPS and moved from South to East Rand

Name: Trans Africa Engineering Period: August 1993 – January 1996 Position: Girl Friday

Sales Representative Duties: VAT returns, Wages, Filing, Quotations, Client Queries, New Sales, Job

Cards, Workshop Day to day management, Creditors, Debtors, Tele-sales. Reason for Leaving: Better Opportunity

References available on request.