customer service presentation

Customer ServiceASDAN

http://www.google.co.uk/url?sa=i&rct=j&q=customer+service&source=images&cd=&cad=rja&docid=hXRj4nnOohs8QM&tbnid=JY3_BDyjYmCFSM:&ved=0CAUQjRw&url=http://todaycut.com/customer-service-interview-questions/&ei=S4UMU4uzLbCr0gWRpYD4Cg&bvm=bv.61725948,d.d2k&psig=AFQjCNEcTj4ll6SWiMrrh9EdVLd9OnnA4w&ust=1393415867706833

What is Customer Service?

Where am I ?

http://www.google.co.uk/url?sa=i&rct=j&q=customer%20service%20in%20a%20bank&source=images&cd=&cad=rja&docid=7Bd10WDOKxfTHM&tbnid=zi_WZOK1Q8O4PM:&ved=0CAUQjRw&url=http://www.ehow.com/how_2069042_become-bank-customer-service-rep.html&ei=roYMU_yIIsqO0AXo14D4Aw&bvm=bv.61725948,d.d2k&psig=AFQjCNGiCiW2uVR4Ocsr5fS76l45cyzjQA&ust=1393416233981556

Where am I ?

Where am I ?

http://www.google.co.uk/url?sa=i&rct=j&q=hotel%20receptionist&source=images&cd=&cad=rja&docid=Xe-JpNiOuFy1mM&tbnid=Sa0LcR7kJNd57M:&ved=0CAUQjRw&url=http://www.resumeok.com/hotel-receptionist-resume-examples&ei=uIcMU_mhHIqq0QXwjoDwBA&bvm=bv.61725948,d.d2k&psig=AFQjCNGT3f8TX2c-QJqoKIrqI4_FeDIodQ&ust=1393416429963339

Where am I ?

Where am I ?

http://www.google.co.uk/url?sa=i&rct=j&q=airport+check+in&source=images&cd=&cad=rja&docid=gB7XEVt0QupPkM&tbnid=q9yO5obVKCuKxM:&ved=0CAUQjRw&url=http://en.wikipedia.org/wiki/Athens_International_Airport&ei=c4kMU7ylJeWd0QXZ9ICYDA&bvm=bv.61725948,d.d2k&psig=AFQjCNETNmT29i08xWpt0Iy_r5v5w8u9wg&ust=1393416874225558

Where am I ?

http://www.google.co.uk/url?sa=i&rct=j&q=air%20stewardess&source=images&cd=&cad=rja&docid=y6A6yIQUGZVt6M&tbnid=UWNmWhebZH9F3M:&ved=0CAUQjRw&url=http://www.skyscanner.net/news/cabin-crew-interview-life-flight-attendant&ei=p4oMU8jRDIqH0AXxzIDwCg&psig=AFQjCNE5GrS7AMMejPzwvYorqMGo4gR5Ww&ust=1393417252451000

Where am I ?

Where am I ?

http://www.google.co.uk/url?sa=i&rct=j&q=cinema&source=images&cd=&cad=rja&docid=HNW5zc1EdO4dsM&tbnid=uKC4AUMddx81oM:&ved=0CAUQjRw&url=http://www.profmarsolais.com/WIC/Videos/Videosindex.htm&ei=KYsMU_bsG6Sr0QX52oCoBg&bvm=bv.61725948,d.d2k&psig=AFQjCNGL2ZTcu_H2-YWyTCIFxIPojefcNA&ust=1393417348865610

Where am I ?

What is good Customer Service?

• KIND• POLITE• HELPFUL• GOOD COMMUNICATOR• GOOD WITH PEOPLE • EYE CONTACT • SAYS HELLO

What is bad Customer Service?

• RUDE• NOT HELPFUL • DOESN’T SAY HELLO• NO EYE CONTACT

I hope that this has been helpful Presentation made by James D’Arcy and Tom Oates Now over to Mrs Holmes

customer service presentation

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