This WIOA Title I-financially assisted program or activity is an Equal Opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. For more information, call 626.934.5700. Goodwill Southern California provides, upon request, reasonable accommodation to ensure equal access to its programs, services and activities. The TTY/TTD phone number is 626.934.5777. Please contact our staff 72 hours in advance. Equal Opportunity Employer/Program Workforce Development Aging and Community Services (WDACS) and the Los Angeles County America’s Job Centers of California are equal opportunity employers/programs. Auxiliary aids and services are available upon request, to individuals with disabilities

REQUIREMENTS:

CUSTOMER SUPPORT SPECIALIST

• 6+ months of experience assessing and meeting the needs of customers and/or solving customer problems demonstrated through work or military experience• Ability to interact with integrity and a high level of professionalism with all levels of customers, team members and management• Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues• Ability to influence, educate, and connect customer to technology and share the value of digital banking options• Good attention to detail and accuracy skills; Basic Microsoft Office skills• Ability to navigate multiple computer systems, applications, and utilize search tools to find information• Experience delivering results in a fast-paced, deadline driven environ ment; Ability to quickly learn business operations and processes• Excellent verbal, written, and interpersonal communication skills

Interested Applicants are encouragedto submit resumes to:

ReferralsESGVAJCC@goodwillsocal.org

For further information pleasecontact David at:

dkauffman@goodwillsocal.org626.934.5719

WELLS FARGO BANK IS CURRENTLY LOOKING FOR A FULL-TIME CUSTOMER SUPPORT SPACIALIST FOR THEIR ROSEMEAD OFFICE.

WAGE: $18.00 P/H