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Confidential Proprietary Information Property of NextGen Healthcare Information Systems, Inc. (“NextGen Healthcare”) For Use By Authorized NextGen Healthcare Clients Only NOTICE: This document contains information that is confidential and proprietary to NextGen Healthcare and is intended for use solely by its authorized clients. This document may not be copied, reproduced, published, displayed, otherwise used, transmitted, or distributed in any form by any means as a whole or in any part, nor may any of the information it contains be used or stored in any information retrieval system or media, translated into another language, or otherwise made available or used by anyone other than the authorized client to whom this document was originally delivered without the prior, written consent of NextGen Healthcare Information Systems, Inc. By retaining or using this document, you represent that you are a client or an authorized representative of a client of NextGen Healthcare who is authorized to use this document under one or more agreements between you and NextGen Healthcare now in force, and that you will use this document and the information it contains solely as and to the extent those agreements permit. Any other use or distribution of the contents of this document, as a whole or in any part, is prohibited. Published: October 2016. Customizing NextGen® Patient Portal KBM 8.0 Templates www.nextgen.com

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Page 1: Customizing NextGen Patient Portal KBM 8.0 Templates€¦ · How to Use the Customized Forms in NextGen EHR To use the customized forms in NextGen EHR: 1 Access NextGen EHR. 2 From

Confidential – Proprietary Information

Property of NextGen Healthcare Information Systems, Inc. (“NextGen Healthcare”) For Use By Authorized NextGen Healthcare Clients Only

NOTICE: This document contains information that is confidential and proprietary to NextGen Healthcare and is intended for use solely by its authorized clients. This document may not be copied,

reproduced, published, displayed, otherwise used, transmitted, or distributed in any form by any means as a whole or in any part, nor may any of the information it contains be used or stored in

any information retrieval system or media, translated into another language, or otherwise made available or used by anyone other than the authorized client to whom this document was originally

delivered without the prior, written consent of NextGen Healthcare Information Systems, Inc.

By retaining or using this document, you represent that you are a client or an authorized representative of a client of NextGen Healthcare who is authorized to use this document under one or

more agreements between you and NextGen Healthcare now in force, and that you will use this document and the information it contains solely as and to the extent those agreements permit.

Any other use or distribution of the contents of this document, as a whole or in any part, is prohibited.

Published: October 2016.

Customizing NextGen® Patient Portal KBM 8.0 Templates

www.nextgen.com

Page 2: Customizing NextGen Patient Portal KBM 8.0 Templates€¦ · How to Use the Customized Forms in NextGen EHR To use the customized forms in NextGen EHR: 1 Access NextGen EHR. 2 From

Copyright © 1994-2012 NextGen Healthcare Information Systems, Inc. All Rights Reserved.

NextGen, NextPen and NextGen Financial Insight are either registered trademarks or trademarks of

NextGen Healthcare Information Systems, Inc. in the United States and/or other countries. All other

names and marks are the property of their respective owners.

Notice:

Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated in the United States

and/or other countries.

Microsoft, SQL Server, Windows, Windows Vista, Internet Explorer, Office, Word, Excel and Outlook are

registered trademarks of Microsoft Corporation in the United States and/or other countries. Although a

Microsoft trademark may appear in certain images within this document, Microsoft Corporation is not

responsible for warranty support on the NextGen® software products.

In as much as possible, default procedures in this guide were developed using the most current

Microsoft operating system and most current Microsoft server operating system. When required,

procedures in this guide were developed based on the Microsoft Windows 7 operating system and/or

Windows Server 2008 and SQL Server 2008, unless otherwise noted. Screen shots in this document were

primarily developed using the Windows 7, Windows Server 2008 and SQL Server 2008 systems. Note:

Other Windows operating systems that support this product may work differently.

All other names and marks are the property of their respective owners.

The examples contained within this publication are strictly present to show functionality of the software

and are not intended to be guidelines for medical decisions or clinical approaches.

Although NextGen Healthcare provides accurate documentation at the time of publication, it cannot

guarantee going forward that Web site links to third-party vendors listed in this document do not

become obsolete. NextGen Healthcare is not responsible for the contents of any such linked sites or any

link contained in a link site, or any changes or updates to such sites. The inclusion of any link does not

imply endorsement by NextGen Healthcare of the site and is solely being provided to you as a

convenience. Use of any such linked Web site is at the user’s own risk.

Although we have exercised great care in creating this publication, NextGen Healthcare Information

Systems, Inc. assumes no responsibility for errors or omissions that may appear in this publication and

reserves the right to change this publication at any time without notice.

Notice:

The following are all registered trademarks or trademarks of NextGen Healthcare Information Systems,

Inc.:

Page 3: Customizing NextGen Patient Portal KBM 8.0 Templates€¦ · How to Use the Customized Forms in NextGen EHR To use the customized forms in NextGen EHR: 1 Access NextGen EHR. 2 From

NextGen® Ambulatory EHR NextGen® Dashboard NextGen® EHR Connect

NextGen Financial Insight™ NextGen™ HIE NextGen® HQM

NextGen® KBM NextGen® Mobile NextGen® Patient Portal

NextPen™ NextGen® Appointment

Scheduling

NextGen® Billing Service

Management

NextGen® CHC Reporting

Module

NextGen® Document

Management

NextGen® Optical

Management

NextGen® Practice

Management

NextGen™ Real Time Services NextGen® Remote Patient

Chart Synchronization

The following terms may be used interchangeably throughout this document:

NextGen Ambulatory EHR and NextGen EHR

NextGen Practice Management and NextGen EPM

NextGen Optical Management and NextGen Optik

NextGen Document Management and NextGen ICS

NextGen Patient Portal and NextMD

NextGen Remote Patient Chart Synchronization and NextGen PatientSync

NextGen Real Time Services and NextGen Real-time Transaction Server

NextGen CHS and NextGen HIE

Address comments concerning this document to: [email protected], Web site:

http://www.nextgen.com

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

Page 4 of 12

Overview

With NextGen KBM 8.0 installed, you can create customizable templates for Past Medical History,

Family History, Chronic Illnesses, Medications, and Allergies. You can package these templates as

formsets and send them to a patient’s NextGen Patient Portal account to complete prior to their

initial visit.

On the NextGen Patient Portal Web site, the patient opens the form and selects all check boxes that

apply to their conditions, medications, allergies and histories.

After the patient has submitted the forms, you can review and import the forms in NextGen EHR as

an encounter.

Note: To better define products offered by NextGen Healthcare to our clients, NextMD has been

rebranded as NextGen® Patient Portal. The rebranding process will span over a number of NextGen

releases through a series of continued enhancements to this product. Some of the references and

screen shots, both within the product and those depicted in this manual may refer to either NextMD

or Patient Portal.

How to Customize the Templates

To customize you NextGen Patient Portal KBM 8.0 templates:

1 Access Template Editor.

2 From the File menu, select Open.

The Open dialog box displays.

3 Select nxmd_spec_type and click Open.

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

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The nxmd_spec_type template displays.

4 From the File menu, select Copy Template.

The Copy Template dialog box opens.

5 Enter the new Template Name based on the template type (for example. nxmd_meds_form,

nxmd_allergy_form, etc.).

6 In the Template Fields section, select Create new.

7 When prompted to update the template links, choose No.

8 Repeat the steps above for the following template types as needed: Medication, Allergy, Past

Medical History, Past Surgical History, Chronic Illnesses, and Family History.

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

Page 6 of 12

How to Use the Customized Forms in NextGen EHR

To use the customized forms in NextGen EHR:

1 Access NextGen EHR.

2 From the File menu, select System/Practice Template.

The Select dialog box displays.

3 Click the Practice tab.

4 In the Show section, select All.

5 Select the ngkbm_nxmd_template_config and click OK.

The Ngkbm Nxmd Template Config template displays.

6 Right click in the grid and select Add New.

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

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The Patient Portal template customization (nxmd_config) form displays.

7 Double-click the Template name field.

The Ngkbm Ddp Templates list displays.

8 Select one of the templates you copied as described previously.

9 Click OK to return to the Patient Portal Template Customization popup.

10 Click in the Template type field.

The Nxmd Template Type list displays.

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

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11 Choose a Type and click Close.

The Patient Portal Template Customization popup displays the template title and instructions.

12 Click the down arrows next to fields 1-20 to select which fields display in NextGen Patient Portal.

13 If needed, edit the Field label.

14 After making your selection, click Save and then Close.

15 Repeat the steps above for the remaining NextGen Patient Portal customized templates you

created.

Publishing the Templates

To publish the templates to the NextGen Patient Portal website:

1 Log on to File Maintenance.

2 Under Master Files, click NextMD, and then select Online Forms Publisher.

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

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The Publish Online Formsets dialog box displays.

Note: If you already saved a formset, the Properties tab displays instead.

3 From the Templates menu, select Add New Online Template Set.

The Properties tabbed page displays.

4 On the Properties page:

Enter the Online Form Set Name and any Patient Instructions in the fields provided.

Select the Prepopulate Demographic Templates with data when sending to a patient check box.

5 Click the Online Forms tab.

6 Click the Template button.

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

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The Select which EHR Templates are to be part of this online forms dialog box displays.

7 Select the six templates you created in Template Editor.

8 Set up your Recurring Forms and Routing Rules as needed.

9 Click Save.

10 Click the Publish button to upload the forms to the NextGen Patient Portal Web site.

Reference: For more information on publishing templates, please refer to the NextGen Patient Portal

Configuration Guide.

Processing Submitted Templates

When you receive completed forms submitted by a patient, you can review and import the results.

1 Log on to NextGen EHR.

2 Open the NextGen Patient Portal Communications window.

3 Double-click the submitted form in the Online Forms Inbox folder.

The Import Online Form dialog box displays.

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4 Select a form in the Completed Forms section to view it.

5 From the Encounter list, select Create a new encounter.

6 Click the Accept All button to approve all forms.

The approved forms are added to the selected encounter.

Reference: For more information on processing submitted templates, please refer to the NextGen

Patient Portal Provider Guide for NextGen EHR.

Verifying Submitted Data in an Encounter

1 Select a patient and select the encounter created in the previous section.

2 Confirm data was uploaded after import for each template type as follows:

Medications: Nothing to confirm.

Allergies: Open the Allergy module and confirm that the submitted allergies selected are

present.

Open the Histories – OV template.

In the Past Medical/Surgical grid, confirm that all submitted illnesses (disease) and procedures

(management) are present

In the Family grid, confirm that all submitted illnesses (diagnosis) are present

Open the Diagnosis module and confirm that all submitted chronic illnesses are present

Note: Because the Diagnosis module uses ICD9 codes, the disease/diagnosis name may appear

differently.

Open the Intake-OV template and confirm that all submitted chronic illnesses (problem) are

present on the Chronic Problems gird.

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Confidential – Proprietary Information – For Use By Authorized NextGen Healthcare Clients Only. Do Not Distribute. Published: October 2016.

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