Muhammad UzairMobilink GSM

Mobilink Zonal office,4 Season plaza, Mansehra Road Abbottabad.E-Mail: uzair_dilzak@hotmail.com

Cell: +92 300 5552100/03005555000

Core Competencies:

Retail Management Distribution Chain Management People Management

Formation of Processes and AutomationInventory & Stock: processes, distribution & allocation

management. Supply chain optimization

Human resource Training and strategyPolicy and Procedure drafting and implementation for Sales,

Distribution and operations.System administration for EFICS, SIEBEL, ePOINT, Crystal, GTI

and CDTM.

Experience:MOBILINKA VIMPLECOM CompanyIslamabad, Pakistan

Area Manager:March 2014 – PresentManaging & grooming a team of 8 individuals to foster growth, independent thought processes and extracting optimal productivity.Managing a significant geographical spread from Abbottabad to Attock (Abbottabad, Havelian, Haripur, Ghazi, Hassan Abdal, Attock and Kamra).Averaged an achievement rate of close to 98%, the highest proportionate business in the region; approximately PKR 103 million recharge, 11.5k new sales and over PKR 87 million in transactions via mobile banking per month.Achieved 110% growth in total MFS retailer base and 170% active retailer base on DR since taking over the charge of the area. Have achieved and sustained 100% growth rate in mobile banking since taking over this area.Successfully negotiated and added over 10% more ML/SC retailers to this geographical area.

Zonal Retail and Regional Operations Manager:August 2013 – March 2014 Discretionary bifurcation and allocation of Jazz CD’s (i.e. SIMS) for the entire North 3 Region (in excess of - per month) which also included analysed issuance of special and 0300 numbers to bolster commercial efforts.Primary conduit between Finance and the Franchise network ensuring clearance of all payments and timely issuance of scratch cards routinely in excess of 100 million per month and Mobilink Load typically in excess of 225 million per month.Ensuring creation, improvisation and automation of all regional reports to maximize productivity and insure the sales team had punctual access to all pertinent data required to carry out their job responsibilities. (Reports and automation included market float, active served retailers, DSR’s, JL incline / decline trends, impact from revisions in scratch card measurement methods).Regional performance monitoring, archival & reporting.Managing a team of 3 individuals (responsible for their appraisals, addressing their concerns, ensuring optimal productivity, etc). Management of the Franchise distribution Network in AJK, Mansehra, battgram, Abbottabad, Havelian, Haripur, Ghazi and Hassanabdal (10 Franchises, more than any other ZRM in the region. AJK is considered arguably the most challenging region nation-wide due to a significant number of challenges unique to these localities. Responsible for ensuring achievement of recharge targets (which includes scratch cards and Jazz Load) in excess of 70 million per month. Routine consolidated achievement ratio was over 90% annually, higher than any other ZRM that has managed this region.Implementation of all marketing campaigns and punctual promotional material rollouts in the aforesaid areas to comply with organizational timelines and strategies. Succeeded in meeting all company timelines for rollouts till date.Development, Execution and sustained cultivation of Retail & Distribution setup across the region.Route, PJP (permanent journey plan) & Section Planning. Increased route efficiency by over 50% in most routes (i.e. a distribution officer conducting 20 productive visits a day would have gone up to 30). Effective liaison with business partners and Mobilink management to ensure unproblematic and sustainable retail reinforcement.

Revenue assurances, recommendations and planning of potential new locations for Cell sites. 10 recommended cell sites eventually went live of which 8 are currently meeting and routinely exceeding revenue expectations and two of them are the highest revenue generating of the newly launched sites across the region.

Zonal Retail Sales ManagerAugust 2010 – August 2013

Management of the Franchise distribution Network in AJK, Mansehra, battgram, Abbottabad, Havelian, Haripur, Ghazi and Hassanabdal (10 Franchises, more than any other ZRM. AJK is considered arguably the most challenging region nation-wide due to a significant number of challenges unique to these localities. Responsible for ensuring achievement of recharge targets (which includes scratch cards and Jazz Load) in excess of 70 million per month. Routine consolidated achievement ratio was over 90% annually, higher than any other ZRM that has managed this region/Area.Implementation of all marketing campaigns and punctual promotional material rollouts in the aforesaid areas to comply with organizational timelines and strategies. Succeeded in meeting all company timelines for rollouts till date.Development, Execution and sustained cultivation of Retail & Distribution setup across the region.Route, PJP (permanent journey plan) & Section Planning. Increased route efficiency by over 50% in most routes (i.e. a distribution officer conducting 20 productive visits a day would have gone up to 30). Support Director Sales/Regional Head on all matters relating to the business (We negotiated and supervised the first sales of Franchise ID’s to other regions in the organization, developed the basic legal and commercial concepts involved thereby establishing the initial precedents through which franchise ID’s would be sold thereafter). The sale of 3 franchise ID’s was successfully negotiated.Effective liaison with business partners and Mobilink management to ensure unproblematic and sustainable retail reinforcement.Revenue assurances, recommendations and planning of potential new locations for Cell sites. 10 recommended cell sites eventually went live of which 8 are currently meeting and routinely exceeding revenue expectations and two of them are the highest revenue generating of the newly launched sites across the region.

Operations Manager, North Region.March 2009-August 2010

Responsible for appropriate bifurcation and allocation of Jazz CD’s (i.e. SIMS) for the entire North Region (in excess of 70,000 per month) which also included discretionary issuance of special and 0300 numbers to bolster commercial efforts.Primary conduit between Finance and the Franchise network ensuring clearance of all payments and timely issuance of scratch cards routinely in excess of 300 million per month and Jazz Load typically in excess of 600 million per month.Conducting all confidential, intensive analysis for the Director Sales North to sustainably gain insight and optimize sales and distribution strategy (example analyses included historical special number issuances, financial stability trends of all franchises, forecasts based on revised scratch card measuring policies and so on).Ensuring creation, improvisation and automation of all regional reports to maximize productivity and insure the sales team had punctual access to all pertinent data required to carry out their job responsibilities. (Reports and automation included market float, active served retailers, DSR’s, JL incline / decline trends, impact from revisions in scratch card measurement methods)Regional performance monitoring, archival & reporting.Custodian of all legal documentation for North Franchises and primary POC for advising legal & procurement on all legal matters relating to the franchise channel. Initiated and successfully maintained documentation repository for all contracts. Primary interface for the entire sales team for all internal interaction (for example, with marketing, legal, finance, IT, etc) and supervised delivery and rollout of over a hundred BTL marketing campaigns, frequently with 11 th hour notifications.Managing a team of two individuals (responsible for their appraisals, addressing their concerns, ensuring optimal productivity, etc).

Regional Coordinator Sales Operation North 1 & AJKApril 2005 – march 2009

Same responsibilities as operations manager with the essential differences being reduced authority and discretionary powers with respect to number management & stock issuance. Additionally I did not have a team to manage at this cadre.

ABN AMRO Bank (Islamabad): F-7 Branch Islamabad PBC (personal Banking consultant)

October 15, 2004 to December 2004.Worked in pre-launch phase of credit card.Built relationship with the corporate customers.Due to preliminary stage of cards, assigned special tasks for personal loan and achieved the required targets during the period.

Sir Syed Model College (Haripur): Lecturer , Trainer & Assistant Admin 2001-2004

Training to fresh Admin and teaching staff.Lectures of literature and biology to the college section.Administrator literary society.

Education:MA (Literature)Peshawar University, Peshawar B.SC Peshawar University, Peshawar.B.EDAllama Iqbal Open University, Islamabad.PGD ITSarhad University PeshawarC.TAllama Iqbal Open University, Islamabad.

Distinctions:Back up of Regional Sales Head/Acting Regional head Sales North 3 (in the absence of RSH).Employee of the year 2006 in Sales (North1) by PMCL.Century club member 2007 (among 100 best employees of the company), PMCL. On spot recognition by Director Sales North (North1,2), PMCL,2008, titled as “One man Army”Most Dependable and valuable resource (2nd & 3rd quarter of 2010), PMCL.Best Team player (July-Dec 2011)Most Dependable & valuable resource (Jan-March 2012).Franchise rationalisation in AJK.Best All round performance in Sales and Operations (North 3) & Most Dependable resource 2013. Sales Incentive Trip Europe (Prauge, Krzkow), June 2015, being top performer. Sales Incentive trip of Singapore being top performer in MFS (Nov-Dec 2015).Sales incentive trip Berlin & Amsterdam being top performer (Feb 2016). Champion MBU award for last quarter of 2015.Won all the incentive/trips of 2015 being top performer.

Skills: Windows Environment & MS Office 2000 and later ,

MS Windows 2000, Windows XP. Proficient in using Windows 2000, Windows 7, MS Office (including MS Word, MS Excel, MS PowerPoint) Corel Draw, Fox Pro, Internet & e-mail.Considerable expertise in MS Word having drafted / proofread & edited dozens of documents pertaining to regional performance and legal matters. Well versed in MS Excel 2000 – 2010 using it as primary tool for conducting analysis and reports relevant to department / divisional requirements.

ERP

eFICS (Oracle Base electronic Financial inventory Control System)ePOINT (Customer Relationship Management System)CDTM (Inventory Tracking Module)Geneva Transaction Interface (GTI)

Siebel

Excellent personal references can be furnished upon request.