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Yohanes Soripada Hans S.
Professional Staff for Credit Cards Collection PT. Bank Mandiri Persero, (Tbk)
0811-8787-240 | [email protected]
29 years old | Male | Jakarta, June 24th 1986 | Single | Christian
Jl Arjuna 2 Blok E11 No 1, Bekasi Timur, 17111
Experience
Jan 2015 - Present
(6 Months )
Nov 2011 – Jan 2015
(3 years & 1 Month)
Professional Staff for Credit Cards Collection Strategy DeptRisk Management Directorate | PT. Bank Mandiri Persero, (Tbk)
Making NPL (non-performing loan) prognosis
Designing collection strategies required for certain condition based on prognosis
Determining strategies for current condition
Reviewing Collector requirements for certain condition
Incentive program review for given collector achievements
Reviewing collection performance on monthly basis
Reviewing system capabilities in terms of applying new collection strategy
Reviewing collection strategy effectivity
Collection Manager for Credit Card CollectionRisk Management Directorate | PT. Bank Mandiri Persero, (Tbk)
Handling daily collection activities in Front End Credit Card Collection
Aligning collection activities with ISO standard
ISO Auditee for Front End Card Collection
Generating reports for daily collection achievements
Determining collectors required in daily basis for certain team
Handling complaints from card holders regarding collection activities
Coaching the collectors
Mar 2011 – Mar 2012
(1 year)Account Payable Staff (Internship)PT Trakindo Utama
Processing Account Payable transactions
Education
2008 - 2010
(2 years)Universitas IndonesiaExtention Program, Economics Faculty Bachelor Degree in Economic, Accounting
Major Accounting
GPA 3.10 / 4
2004 - 2008
(3 years & 6 months)Universitas IndonesiaDiploma Program, Economics Faculty Diploma Degree in Economic, Accounting
Major Accounting
GPA 2.90 / 4
Certifications
Level 2 Risk Management Certification
Languages
Language Spoken Written Relevant Certificates
Bahasa Indonesia (Primary) 10 10 -
English 9 9 TOEFL Prediction 599 as of 2014
Other Information
Hobby Badminton, Swimming, Travelling