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Spotlight on Cargo Care Brazil and Latin America WSO MIAMI July 13th 2006 Luis Vitiritti Marine Risk Manager São Paulo BRAZIL

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WSO 2006 Presentation at MIAMI

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Spotlight on Cargo CareBrazil and Latin AmericaWSO MIAMI July 13th 2006

Luis VitirittiMarine Risk ManagerSão Paulo BRAZIL

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- Concept of Risk Management Services - RMS- Assistance- Cargo analysis- Risk Zones and Routes- Supply chain protection- Vessel analysis- Losses and damages- Simbols and figures- Task force 2006- Tendencies- Protection Response- Best Practicie and solution

Spotlight on Cargo CareBrazil and Latin America

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Risk – a combination of the probability of an event and its consequences (ISO/IEC Guide 73)

RMS – process whereheby organisations methodically address the risks attaching to their activities with goal of achieving sustained benefits. The focus of good RMS is the identification and treatment of those risks; Continous developing process, analyzing past, present and future!

Concept of RMS

From The Institute of Risk Management

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LP - Loss Prevention 60 %•Underwriter Support •RM Services•Technical support•Recommendation

LC - Loss Control 40 %•Claim analysis•Loss recovery•Loss ratio•Suggestions

Focus on RiskAvoiding losses such as accidents, cargo damage, fire, theft, fraud, robberty, lack of material, hijacking, moisture, contamination, humidity, etc.

Concept for insurance focus

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UW•Product research•Quotation support•Logistic flow•Technical analysis•Inspections•Risk evaluation•Credit risk•Wording and rules•Loss history

RMS•Marketing of RMS•Clients assistance•Surveyors in loading and unloading•Packaging analysis and cargo unit•Shipping Rutes•Truckers database•Escorts•Tracking satellite•Convoys

Assistance

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Claims assistance•Investigation•Recovery•Salvage •Payment•Surveyors•Statistics

Assistance

Recommendations for•Transporters•Freight forwarders•Terminals (Internal and External)•Clients and brokers•Insurance and Security•Cargo care•Vessel and container protection

Losses: We learn with them!

Wherever a risk is, there is protection solution.

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Cargo analysis

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Main risks for each cargo

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Risk Example

Product Computers ApplesValue US$ 100,000 US$ 20,000Weight 7000 kg 12000 kgShipper AZ Elexronics Manzanas de ChileOrigen Hong Kong ChilePOL Hong Kong ValparaisoDestination Brazil GermanyPOD Santos HamburgBuyer Za Impo Expo 7/122 Gmb

Campinas - SP BerlinMain Risk Theft ContaminationControl Satellite TemptalesContainer 20´dry 20´reeferInspection Loading Loading

Discharge DischargeDestination Destination

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Risk Zones

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Route

PC RegistroPosto Petropen- BR

BR116 Km461

PC CuritibaPosto Tio Doca – São José do Pinhais –

ShellBR 116 KM 50

PA TriunfoPosto polo Sul II-

RS 124 Km 16

PC CanoasPosto Buffon-Ipiranga

BR386 Km 443

PC Terra AreiaPosto Serviço Pedroni

BR101 Km42

PC EmbúPosto 31-bandeira branca

BR116 Km285

PC ItajaíPosto Santa Rosa-BR

BR101 km 116

PC PenhaPosto Penha-BR

BR101 Km266

From Apisul/Multirotas

Brazil Exemple

•São Paulo•Porto Alegre•1500 km•7 check points

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Supply Chain Protection

•Barcode + RFID•Hide logos•Marks and Figures•Lockers•Pallet•Cargo protection•Lashing and tapes•Container + Locker•Truck inspection•Terminal Inspection•Satellite + GPS•Alarms and sensors

•Tracking System•Cargo monitoring•Escorts•Transport company selection•Truckers database•Client analysis•Routing analysis•Check Point•Convoys•Radio comunication•Inspection•Delivery

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Supply Chain Protection

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Quality Chain

Human Resources•Trainning•Meetings•Marketing

Technology•Survey•Investigation•Tracking•Test

Control•Wording•Rules•Info•FUP•Contracts

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Visíble losses•Insurance recovery US$

Invisible losses• Operacional and process• Company image• Loss of client and market share• Product• Casualty and liability•Taxes and fees• Deadline• Waste of time• Enviromental damages

Iceberg analogy for losses

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Vessel analysis

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Losses and damages

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Theft and robbery

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Van with 3 rolls of steel - 400 kg each - caused accident and damages, it was loaded without protection of mats, lashes and strips.

Claim example

From www.tis-gdv.de/tis_e/inhalt.html

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Hazardous Materials

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Cargo protection Simbols and figures

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•Marketing for client and partners•Investing in technology•Clients consultancy•Tracking system

• Celular + GPS + satellite•Cargo care•Tailor made services•Cargo concentration

•Terminals•Factories•Warehouses

Task force 2006 and tendencies

•Action Plan - planning•Loss ratio analysis•Top ten and dirty dozen•Large losses analysis•Meetings, trainning and inspection•Reports: internal and external•Technology research•Contingency

•Lack of info •Mind the gap

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Protection / Response

 

 

 

 

 

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Statistics / Inland and Marine

From P&I website

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Quality control and best practice

RMS Cicle

1. Identify2. Analyze3. Select4. Install5. Mantain6. Review

Focus•Response•Client satisfaction

Worldwide solution•Quality + Fast•Practical + Precise•Tangible + Cheap•Confidential info

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Protection response = solution

RMS (LP LC) + Claim Assistance +

Statistics=

Cargo Care + Low Losses + Happy Client

Cargo +Risk +

Supply Chain Protection

= Cargo Solution

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Luis Vitiritti Marine Risk [email protected]

Thank you! Gracias! Obrigado!

Questions