Spotlight on Cargo CareBrazil and Latin AmericaWSO MIAMI July 13th 2006
Luis VitirittiMarine Risk ManagerSão Paulo BRAZIL
- Concept of Risk Management Services - RMS- Assistance- Cargo analysis- Risk Zones and Routes- Supply chain protection- Vessel analysis- Losses and damages- Simbols and figures- Task force 2006- Tendencies- Protection Response- Best Practicie and solution
Spotlight on Cargo CareBrazil and Latin America
Risk – a combination of the probability of an event and its consequences (ISO/IEC Guide 73)
RMS – process whereheby organisations methodically address the risks attaching to their activities with goal of achieving sustained benefits. The focus of good RMS is the identification and treatment of those risks; Continous developing process, analyzing past, present and future!
Concept of RMS
From The Institute of Risk Management
LP - Loss Prevention 60 %•Underwriter Support •RM Services•Technical support•Recommendation
LC - Loss Control 40 %•Claim analysis•Loss recovery•Loss ratio•Suggestions
Focus on RiskAvoiding losses such as accidents, cargo damage, fire, theft, fraud, robberty, lack of material, hijacking, moisture, contamination, humidity, etc.
Concept for insurance focus
UW•Product research•Quotation support•Logistic flow•Technical analysis•Inspections•Risk evaluation•Credit risk•Wording and rules•Loss history
RMS•Marketing of RMS•Clients assistance•Surveyors in loading and unloading•Packaging analysis and cargo unit•Shipping Rutes•Truckers database•Escorts•Tracking satellite•Convoys
Assistance
Claims assistance•Investigation•Recovery•Salvage •Payment•Surveyors•Statistics
Assistance
Recommendations for•Transporters•Freight forwarders•Terminals (Internal and External)•Clients and brokers•Insurance and Security•Cargo care•Vessel and container protection
Losses: We learn with them!
Wherever a risk is, there is protection solution.
Cargo analysis
Main risks for each cargo
Risk Example
Product Computers ApplesValue US$ 100,000 US$ 20,000Weight 7000 kg 12000 kgShipper AZ Elexronics Manzanas de ChileOrigen Hong Kong ChilePOL Hong Kong ValparaisoDestination Brazil GermanyPOD Santos HamburgBuyer Za Impo Expo 7/122 Gmb
Campinas - SP BerlinMain Risk Theft ContaminationControl Satellite TemptalesContainer 20´dry 20´reeferInspection Loading Loading
Discharge DischargeDestination Destination
Risk Zones
Route
PC RegistroPosto Petropen- BR
BR116 Km461
PC CuritibaPosto Tio Doca – São José do Pinhais –
ShellBR 116 KM 50
PA TriunfoPosto polo Sul II-
RS 124 Km 16
PC CanoasPosto Buffon-Ipiranga
BR386 Km 443
PC Terra AreiaPosto Serviço Pedroni
BR101 Km42
PC EmbúPosto 31-bandeira branca
BR116 Km285
PC ItajaíPosto Santa Rosa-BR
BR101 km 116
PC PenhaPosto Penha-BR
BR101 Km266
From Apisul/Multirotas
Brazil Exemple
•São Paulo•Porto Alegre•1500 km•7 check points
Supply Chain Protection
•Barcode + RFID•Hide logos•Marks and Figures•Lockers•Pallet•Cargo protection•Lashing and tapes•Container + Locker•Truck inspection•Terminal Inspection•Satellite + GPS•Alarms and sensors
•Tracking System•Cargo monitoring•Escorts•Transport company selection•Truckers database•Client analysis•Routing analysis•Check Point•Convoys•Radio comunication•Inspection•Delivery
Supply Chain Protection
Quality Chain
Human Resources•Trainning•Meetings•Marketing
Technology•Survey•Investigation•Tracking•Test
Control•Wording•Rules•Info•FUP•Contracts
Visíble losses•Insurance recovery US$
Invisible losses• Operacional and process• Company image• Loss of client and market share• Product• Casualty and liability•Taxes and fees• Deadline• Waste of time• Enviromental damages
Iceberg analogy for losses
Vessel analysis
Losses and damages
Theft and robbery
Van with 3 rolls of steel - 400 kg each - caused accident and damages, it was loaded without protection of mats, lashes and strips.
Claim example
From www.tis-gdv.de/tis_e/inhalt.html
Hazardous Materials
Cargo protection Simbols and figures
•Marketing for client and partners•Investing in technology•Clients consultancy•Tracking system
• Celular + GPS + satellite•Cargo care•Tailor made services•Cargo concentration
•Terminals•Factories•Warehouses
Task force 2006 and tendencies
•Action Plan - planning•Loss ratio analysis•Top ten and dirty dozen•Large losses analysis•Meetings, trainning and inspection•Reports: internal and external•Technology research•Contingency
•Lack of info •Mind the gap
Protection / Response
Statistics / Inland and Marine
From P&I website
Quality control and best practice
RMS Cicle
1. Identify2. Analyze3. Select4. Install5. Mantain6. Review
Focus•Response•Client satisfaction
Worldwide solution•Quality + Fast•Practical + Precise•Tangible + Cheap•Confidential info
Protection response = solution
RMS (LP LC) + Claim Assistance +
Statistics=
Cargo Care + Low Losses + Happy Client
Cargo +Risk +
Supply Chain Protection
= Cargo Solution