cwds regional presentation · 2019-05-03 · sacramento steven chastain [email protected] geneva...
TRANSCRIPT
CWDS / Child Welfare Digital Services
CWDS Regional Presentation
CWDS Customer Relations / May 2019
April 2019 May 2019 June 2019 July 2019
CWS/CMS and CWS-CARES TimelineCWS/CMS 8.6
27
CARES 2.3
27
CWS/CMS 8.7
20
CARES 2.4
1
CWDS / 2
CARES 2.3 - Feature Enhancements
Facility Search 1.2
IDM 1.4
• Displays the total number of search results returned based on the search criteria entered• FFH Applications are now displaying with the proper status from CWS/CMS • Labels have been updated to be consistent with Resource Family Application (RFA)
terminology
Manage Users Portal Updates• Ability to edit a user’s email address• New Phone Number field added to User Profile page• Unlock a user’s CWS-CARES account when user locked out
due to failed login• User’s CWS/CMS privileges display on User Profile page• New free form text field (Notes) added on User Profile page• Read-only change logs are created for a variety of
Administrator user account updates • Variety of messages display based on administrator actions• Global Administrator privileges allow work on CWS-CARES
user roles and/or permissions
Secure Login Updates• New User Registration Email Updates• Enable buttons once a user completes the CWS-
CARES Login required fields• New MFA Code automatically sent to user after
3 failed attempts to enter MFA Code or MFA Code expires
• New CAPS Lock warning message displays when applicable
• New MFA Code Countdown clock displays
CWDS / 3
CARES 2.4 - Feature Enhancements
CARES 2.4 Release planned for 6/1/19
• New CANS Reassessment functionality is added• CANS Reassessment is populated with ratings from
previously completed assessment• New at-a-glance historical comparison of client
assessment ratings over time• System saves data when user clicks: breadcrumbs,
browser back button, or print• Enhanced assessment printing
• Usability enhancements:• Assessment summary includes totals• Delete Reason required• DOB and age on assessment form• Navigation enhancements (e.g., page scrolls)• Enhanced search results (e.g., AKA)• CANS status in client history• More
CANS 2.0
CWDS / 4
CWDS / 5
Learning on Demand
WBT
Introduction to Snapshot
Facility Search and Profile
Complete a CANS Assessment
Demo Videos
CANS: Search & View Client Information
CANS: Add, Edit, & Delete a CANS Assessment
Facility Search and Profile
Secure Login
Manage Users
Getting Started
Getting Started with CARES video equips you with the basics you need to know to begin using the new system
CWS-CARES users have a variety of ways to learn about CARES.
Training materials are located on the CARES Implementation Portal.
CANS: Search & View Client Information
CANS: Add, Edit, & Delete a CANS assessment
Facility Search and Profile
Secure Login
Manage Users
Intake Search Tips (desk aid)
Job Aids Desk Aids
CWDS / 6
CountyCWS
Implementation CoordinatorEmail
ProbationImplementation Coordinator
Alameda Amarachi Akomah [email protected] Adrienne Chambers [email protected]
Alpine Jeff McKay [email protected] None None
Amador Suzanne Ballen [email protected] Angela McCuaig (PM) [email protected]
Butte Wendy Vazquez [email protected] None None
Calaveras Lora Larson [email protected] Ben Leija (PM) [email protected]
Colusa Donna Dennis [email protected] Jamie Sachs [email protected]
Colusa Benny Strickland [email protected]
Contra Costa Nancy Opek [email protected] Jeff Waters (PM) [email protected]
Del Norte Julie Cain [email protected] Katrina Jackson [email protected]
Del Norte Crystal Nielsen [email protected] Emily Johnson [email protected]
El Dorado Karen Anda [email protected] Karla Kowalski [email protected]
Fresno Nataska Mohair [email protected] Zoua Xiong [email protected]
Fresno Monique Parker-Dixon [email protected]
Glenn Steve Thalken [email protected] Tara Flewelling [email protected]
Humboldt Ivy Breen [email protected] Brett Moranda [email protected]
Humboldt Ashley Garrett [email protected] Lydia Thrash [email protected]
Imperial Angelica Duenas [email protected] Fernando Jimenez [email protected]
Imperial Raul Avila [email protected]
Inyo Casey Jasaitis [email protected] Krystal Phillips [email protected]
Kern Limbania Sandoval [email protected] Jason Hillis [email protected]
Kings Debra Oliveira [email protected] Jose Blanco [email protected]
Lake Sarah Keen-Pasalo [email protected] Alice Anamosa [email protected]
Lake Kevin O'Brien [email protected]
Lake Kevin Luis [email protected]
Lassen Katherine Nielson [email protected] Sara Gould [email protected]
Lassen Megan Paterson [email protected]
Los Angeles Guy Trimarchi [email protected] None
Madera Heather Slayton [email protected] Sandra Mendez [email protected]
Marin David Slotterback [email protected] Selina Johnson [email protected]
Mariposa Lisa Matlock [email protected] Connie Pearce [email protected]
Mendocino Bobby Brumback [email protected] Jack Wann [email protected] Randy Colson [email protected]
Merced Jonathan Corbin [email protected] Zach Robertson [email protected]
Modoc Carole McCulley [email protected] Kim Wills [email protected]
Modoc Tom Sandage [email protected] Karlie Blair [email protected]
Mono Michelle Raust (PM) [email protected] Jazmin Barkley (PM) [email protected]
Monterey Arthur Lomboy [email protected] Gregory Glazzard [email protected]
Napa Alberto Palomo [email protected] Kimberly Alarcón [email protected] Faye Hignight (PM) [email protected] Jim Amaral [email protected]
Orange Nancy Genovese [email protected] Shannon Mathieson [email protected]
Orange Pam Miller [email protected] Anna Ruiz [email protected]
Orange Gail Blansett [email protected]
Orange Donovan Bayron [email protected]
Orange Nga Nguyen [email protected]
County Implementation Coordinators
CWDS / 7
CountyCWS
Implementation CoordinatorEmail
ProbationImplementation Coordinator
Placer Randi Greco [email protected] Julieann Frink (PM) [email protected]
Plumas Brianna Martin [email protected] Keevin Allred [email protected]
Plumas Sarah McFadden [email protected]
Riverside Michele R Kapp [email protected] Phyllis Prosniewski [email protected]
Riverside Renee Roberts [email protected]
Sacramento Brian Pool [email protected] Sheila Harry [email protected]
Sacramento Steven Chastain [email protected] Geneva Barraza [email protected]
Sacramento Charlene Grezeczkowski [email protected]
Sacramento Raymond Kemp [email protected]
San Benito Shawni Ramos [email protected] Ashlyn Canez [email protected]
San Benito Sandra Esquivel [email protected]
San Bernardino Charles Flowers [email protected] Ed Barry (PM) [email protected]
San Diego Cindy Jensen [email protected] Cindy Jensen (PM) [email protected]
San Francisco Jeff Schunk [email protected] Michelle Schurig [email protected]
San Joaquin Dale Fritchen [email protected] Foung Ly [email protected]
San Luis Obispo Amber Weyand [email protected] Adam Chambers [email protected]
San Mateo Kio Tong-Ishikawa [email protected] Melanie Stauffer [email protected]
Santa Barbara Lupe Valdez [email protected] Brian Swanson (PM) [email protected]
Santa Clara Duyen Pham [email protected] Teresa Nunes [email protected]
Santa Cruz Melissa McCuiston [email protected] Lori Feldstein [email protected]
Shasta Casey Berry [email protected] Casey Miesen [email protected]
Shasta Sue Wolf [email protected] Melanie Jarrett [email protected]
Sierra Jamie Shiltz (PM) [email protected]
Siskiyou David Subia [email protected] James Roach [email protected]
Solano Kim McDowell [email protected] Tina Martinez [email protected]
Sonoma Colleen Meydenbauer [email protected] Kelly Dunaway [email protected]
Stanislaus Jorje Garcia [email protected] Melissa Marley [email protected]
Sutter Sara Dedmon (PM) [email protected] Donya Thompson [email protected]
Tehama Cheryl Jackson [email protected] Oscar Morales [email protected]
Tehama Alicia Meyer [email protected] Chariti Quigley [email protected]
Tehama Bree Hendrix [email protected] Leah Rupert [email protected] Lance Floerke [email protected]
Tulare Allison Hendrix [email protected] Michael Santos Jr. [email protected]
Tuolumne Ryan Milligan (PM) [email protected] Bethany Chambers (PM) [email protected]
Ventura Laura Carmona [email protected] Juanita Holguin (PM) [email protected]
Yolo Amber Presidio [email protected]
Yuba Tracy Enriquez (PM) [email protected] Tara Moseley [email protected]
KarukYurok
AD (State) Cory Benton [email protected]
CFSD (State) Erica Willett [email protected]
CCLD (State) Allyssa Erickson [email protected]
County Implementation Coordinators
CWDS / 8
Things to know about the Acceleration Strategy
What is it?
A strategy that evaluates a
number of areas to
determine the best options
(technically and
economically) in order to
accelerate the delivery of
CWS-CARES.
Why are we doing it?
The project’s current approach
to product delivery has lagged
compared to expectations.
These specific areas are worthy
of reconsideration because they
effect all areas of future
development.
What does it mean
for me?
We are still in the evaluation
and analysis phase and no
decisions have been made
regarding next steps. We are
assessing all potential impacts
and planning for them
proactively. Findings from this
work will inform future
development planning.
CWDS / 9
Key Components of the Acceleration Strategy
Product Blueprinting & Domain ModelingA Product Blueprint is a high-level flow diagram that takes into account Federal/state
reporting requirements and captures the end-to-end process in each core digital service area.
A Domain Model describes how core child welfare concepts relate to each other and specifies
the business flows and rules governing their interactions.
Legacy Integration & SynchronizationCan CWS-CARES co-exist with legacy systems in a technically feasible, predictable, repeatable
and cost-effective way or not?
CWDS / 10
Key Components of the Acceleration Strategy
Platform-as-a-Service (PaaS) Proof of Concept (POC)A two-phase process for vendors to build and demonstrate a working application on a
commercial PaaS based on realistic scenarios (from the Product Blueprint).
Platform Market ResearchWorkshops and demonstrations with additional vendors to further understand limits and
capabilities in addition to costs and licensing. This will assist the project in identifying gaps;
understand how configuration and customization, in combination, might close those gaps
and assess the associated trade-offs and economic impacts.
CWDS / 11
Key Components of the Acceleration Strategy
Platform-as-a-Service (PaaS) Proof of Concept (POC) VendorsThe below vendors are “integrators or development firms” that are using various platforms to
deliver their solutions based on specific scenarios taken from the blueprint. • Cambria using Microsoft Dynamic
• Deloitte using Salesforce
• HHS using Salesforce
Platform Market ResearchThe below vendors are “builders” of PaaS who provided demos of their platforms:
• Salesforce
• Microsoft
• Pega
• Graphite
• OutSystems
• Cuba
• AWS
• OpenLatticeCWDS / 12
Key Components of the Acceleration StrategyPlatform-as-a-Service (PaaS) Visioning Exercise• Hosted two, two day workshops the week of April 15
• One with Microsoft
• One with Salesforce
• The purpose of these sessions was to learn about any possible constraints that the vendor
software might have in accommodating the CARES Product Blueprint requirements.
• CWDS requested that the vendors provide information about the extent of functions and
capabilities that could be configured “out of the box” and the extent of functions and
capabilities that would require the use of the platform’s custom development tools.
• CWDS is also seeking information from these vendors about software licensing and
licensing costs.
CWDS / 13
CWS-CARES Resources
Intake:
Karen Hanna
CANS:
Julie Clemens
Service Desk:
Customer Relations:
CALS:Jeff [email protected]
Case Management:Jessica Rougeux
Identity Management:Louis [email protected]
Implementation:[email protected]
Communications:
Heather [email protected]@cwds.ca.gov
CWDS / 14
CALS Core ConstituentsCDSS
• Alderete, Clarissa [email protected]
• Bunch, Barry@DSS [email protected]
• Elmendorf, Kendra [email protected]
• Gordon, Cheryl [email protected]
• Hesia, Dora [email protected]
• Kim, Stephen@DSS [email protected]
• Kurjiaka, Renee@dss [email protected]
• Segura, Joel@DSS [email protected]
Orange County
• April Tanner [email protected]
• Brian Smith [email protected]
• Donovan Bayron [email protected]
• Nga Nguyen [email protected]
• Pam Miller [email protected]
San Joaquin County
• Akkia Pride-Polk [email protected]
• Anna Maguire [email protected]
City and County of San Francisco
• Angela Ramos [email protected]
• Jose Canaveral [email protected]
• Sophia Isom [email protected]
Los Angeles County
• Anna Sandberg [email protected]
• Dmitriy Kolker [email protected]
• Guy Trimarchi [email protected]
• Jeannette Bronson [email protected]
• Kevin Phung [email protected]
• Marvin Ghafoori [email protected]
• My Trinh [email protected]
• Nina Powell [email protected]
• Patricia Cegarra [email protected]
• Priscilla Chan [email protected]
• Steve Hildreth [email protected]
• Tiffany Collins [email protected]
CWDS / 15
Case Management Core ConstituentsEl Dorado County• Karen Anda [email protected]
• Morgan Todoroff [email protected]
Lassen County• Katherine Nielson [email protected]
Los Angeles County• Anna Sandberg [email protected]
• Guy Trimarchi [email protected]
• Jeannette Bronson [email protected]
• Kevin Phung [email protected]
• Marvin Ghafoori [email protected]
• Priscilla Chan [email protected]
Merced County• Angeline Bettis [email protected]
• Jonathan Corbin [email protected]
Sacramento County• Brian Pool [email protected]
• Charlene Grzeczkowski [email protected]
• Stacy Orr [email protected]
• Steven Chastain [email protected]
CWDS / 16
Intake Core ConstituentsButte County• Tim Garcia [email protected]
• Wendy Vazquez [email protected]
Fresno County• Monique Parker-Dixon [email protected]
• Nataska Mohair [email protected]
Los Angeles County• Guy Trimarchi [email protected]
• Angela Saucedo [email protected]
• Kellie Figoten [email protected]
Orange County• Nancy Genovese [email protected]
Ventura County• Jessica Matthews [email protected]
• Laura Carmona [email protected]
• Leti Morales [email protected]
• Letty Garibay [email protected]
Yolo County• Amber Presidio [email protected]
CWDS / 17
Identity Management Core ConstituentsPlacer County• Randi Greco [email protected]
• Julieann Frink [email protected]
Yuba County• Tracy Enriquez [email protected]
Yolo County• Joni Lara-Jimenez [email protected]
Sacramento County• Charlene Grzeczkowski [email protected]
• Brian Pool [email protected]
Riverside County• Michele Kapp [email protected]
• Biany Huerta Ramirez [email protected]
• Renee A Roberts [email protected]
Los Angeles County• Kevin Phung [email protected]
• Priscilla Chan [email protected]
• Marvin Ghafoori [email protected]
• Jeanette Bronson [email protected]
Fresno County• Matt Calvillo [email protected]
CWDS / 18
CountyCWS
Implementation CoordinatorEmail
ProbationImplementation Coordinator
Alameda Amarachi Akomah [email protected] Adrienne Chambers [email protected]
Alpine Jeff McKay [email protected] None None
Amador Suzanne Ballen [email protected] Angela McCuaig (PM) [email protected]
Butte Wendy Vazquez [email protected] None None
Calaveras Lora Larson [email protected] Ben Leija (PM) [email protected]
Colusa Donna Dennis [email protected] Jamie Sachs [email protected]
Colusa Benny Strickland [email protected]
Contra Costa Nancy Opek [email protected] Jeff Waters (PM) [email protected]
Del Norte Julie Cain [email protected] Katrina Jackson [email protected]
Del Norte Crystal Nielsen [email protected] Emily Johnson [email protected]
El Dorado Karen Anda [email protected] Karla Kowalski [email protected]
Fresno Nataska Mohair [email protected] Zoua Xiong [email protected]
Fresno Monique Parker-Dixon [email protected]
Glenn Steve Thalken [email protected] Tara Flewelling [email protected]
Humboldt Ivy Breen [email protected] Brett Moranda [email protected]
Humboldt Ashley Garrett [email protected] Lydia Thrash [email protected]
Imperial Angelica Duenas [email protected] Fernando Jimenez [email protected]
Imperial Raul Avila [email protected]
Inyo Casey Jasaitis [email protected] Krystal Phillips [email protected]
Kern Limbania Sandoval [email protected] Jason Hillis [email protected]
Kings Debra Oliveira [email protected] Jose Blanco [email protected]
Lake Sarah Keen-Pasalo [email protected] Alice Anamosa [email protected]
Lake Kevin O'Brien [email protected]
Lake Kevin Luis [email protected]
Lassen Katherine Nielson [email protected] Sara Gould [email protected]
Lassen Megan Paterson [email protected]
Los Angeles Guy Trimarchi [email protected] None
Madera Heather Slayton [email protected] Sandra Mendez [email protected]
Marin David Slotterback [email protected] Selina Johnson [email protected]
Mariposa Lisa Matlock [email protected] Connie Pearce [email protected]
Mendocino Bobby Brumback [email protected] Jack Wann [email protected] Randy Colson [email protected]
Merced Jonathan Corbin [email protected] Zach Robertson [email protected]
Modoc Carole McCulley [email protected] Kim Wills [email protected]
Modoc Tom Sandage [email protected] Karlie Blair [email protected]
Mono Michelle Raust (PM) [email protected] Jazmin Barkley (PM) [email protected]
Monterey Arthur Lomboy [email protected] Gregory Glazzard [email protected]
Napa Alberto Palomo [email protected] Kimberly Alarcón [email protected] Faye Hignight (PM) [email protected] Jim Amaral [email protected]
Orange Nancy Genovese [email protected] Shannon Mathieson [email protected]
Orange Pam Miller [email protected] Anna Ruiz [email protected]
Orange Gail Blansett [email protected]
Orange Donovan Bayron [email protected]
Orange Nga Nguyen [email protected]
County Implementation Coordinators
CWDS / 19
CountyCWS
Implementation CoordinatorEmail
ProbationImplementation Coordinator
Placer Randi Greco [email protected] Julieann Frink (PM) [email protected]
Plumas Brianna Martin [email protected] Keevin Allred [email protected]
Plumas Sarah McFadden [email protected]
Riverside Michele R Kapp [email protected] Phyllis Prosniewski [email protected]
Riverside Renee Roberts [email protected]
Sacramento Brian Pool [email protected] Sheila Harry [email protected]
Sacramento Steven Chastain [email protected] Geneva Barraza [email protected]
Sacramento Charlene Grezeczkowski [email protected]
Sacramento Raymond Kemp [email protected]
San Benito Shawni Ramos [email protected] Ashlyn Canez [email protected]
San Benito Sandra Esquivel [email protected]
San Bernardino Charles Flowers [email protected] Ed Barry (PM) [email protected]
San Diego Cindy Jensen [email protected] Cindy Jensen (PM) [email protected]
San Francisco Jeff Schunk [email protected] Michelle Schurig [email protected]
San Joaquin Dale Fritchen [email protected] Foung Ly [email protected]
San Luis Obispo Amber Weyand [email protected] Adam Chambers [email protected]
San Mateo Kio Tong-Ishikawa [email protected] Melanie Stauffer [email protected]
Santa Barbara Lupe Valdez [email protected] Brian Swanson (PM) [email protected]
Santa Clara Duyen Pham [email protected] Teresa Nunes [email protected]
Santa Cruz Melissa McCuiston [email protected] Lori Feldstein [email protected]
Shasta Casey Berry [email protected] Casey Miesen [email protected]
Shasta Sue Wolf [email protected] Melanie Jarrett [email protected]
Sierra Jamie Shiltz (PM) [email protected]
Siskiyou David Subia [email protected] James Roach [email protected]
Solano Kim McDowell [email protected] Tina Martinez [email protected]
Sonoma Colleen Meydenbauer [email protected] Kelly Dunaway [email protected]
Stanislaus Jorje Garcia [email protected] Melissa Marley [email protected]
Sutter Sara Dedmon (PM) [email protected] Donya Thompson [email protected]
Tehama Cheryl Jackson [email protected] Oscar Morales [email protected]
Tehama Alicia Meyer [email protected] Chariti Quigley [email protected]
Tehama Bree Hendrix [email protected] Leah Rupert [email protected] Lance Floerke [email protected]
Tulare Allison Hendrix [email protected] Michael Santos Jr. [email protected]
Tuolumne Ryan Milligan (PM) [email protected] Bethany Chambers (PM) [email protected]
Ventura Laura Carmona [email protected] Juanita Holguin (PM) [email protected]
Yolo Amber Presidio [email protected]
Yuba Tracy Enriquez (PM) [email protected] Tara Moseley [email protected]
KarukYurok
AD (State) Cory Benton [email protected]
CFSD (State) Erica Willett [email protected]
CCLD (State) Allyssa Erickson [email protected]
County Implementation Coordinators
CWDS / 20
Need help with CWS-CARES?
Call CWS-CARES Service Desk @
855-292-3444
Or email [email protected]
Support is available 24/7/365,including weekends and holidays
You may be required to contact your agency’s help desk before contacting the CWS-CARES Service Desk.
If needed, contact your CWS/CMS and/or CWS-CARES Single Point of Contact (SPOC) for guidance.
CWDS / 21
CWS/CMS Development Priorities
Sprint 0 (Planning)
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12
2019
1
ImplementationSprint 4
2018
Release 8.6
Release 8.6.0
Sprint 3Sprint 2Sprint 1
Release 8.7
Release 8.7.0
CWS/CMS Release 8.6OVERVIEW:
This release includes Data Collection of Dual
Status Youth, NMD Adoption, and
Placement Home Cleansing.
UPCOMING MILESTONES:
COMPLETED MILESTONES:
• Signed Statement of Work (December 2018)
• Sprint 1 Demo (January 23, 2019)
• Sprint 2 Demo (February 14, 2019)
• Sprint 3 Demo (March 4, 2019)
• County Test Workshop (CTW) (March 2019)
• Coexistent/Dedicated County Readiness Calls
(April 9 – 11, 2019)
• Go-Live (April 2019)
CUSTOMER INPUT/EXPECTATIONS:
• Review Release-related materials located on
the CWS/CMS website
GO LIVE DATE:
April 27, 2019
CURRENT ITERATION:
Implementation
PROJECT MANAGER:
Colin Kelley
APPLICATION SUPPORT MANAGER:
Yee Luk
COMMUNICATIONS LEAD:Harry Terrell
(916) 891-3136
CWS/CMS Release 8.6.0OVERVIEW:
This interim release is currently scheduled to
implement one (1) SCR, one (1) DPU ticket
and nine (9) PTS tickets.
UPCOMING MILESTONES:
GO LIVE DATE:
April 27, 2019
CURRENT ITERATION:
Implementation
PROJECT MANAGER:
Jayne-Lei NielsenAPPLICATION SUPPORT MANAGER:
Yee Luk
COMMUNICATIONS LEAD:
Harry Terrell
(916) 891-3136
COMPLETED MILESTONES:
• Signed Statement of Work (December 2018)
• Sprint 1 Demo (January 23, 2019)
• Sprint 2 Demo (February 14, 2019)
• Sprint 3 Demo (March 4, 2019)
• County Test Workshop (CTW) (March 2019)
• Coexistent/Dedicated County Readiness Calls
(April 9 – 11, 2019)
• Go-Live (April 27, 2019)
CUSTOMER INPUT/EXPECTATIONS:
• Review Release-related materials located on
the CWS/CMS website
CWS/CMS Release 8.7OVERVIEW:
This release includes adding RFA License
Statuses, Update Health and Education
Passport, and Closed Adoption Case
Cleanup.
UPCOMING MILESTONES:
• Sprint 2 Demo (May 14, 2019)
• County Test Workshop (CTW)
• Orange (June 5-6)
• Sacramento (June 11-12)
• Fresno (June 12-13)
• Go-Live (July 20, 2019)
COMPLETED MILESTONES:
• Signed Statement of Work (February 2019)
• Approved Project Management Plan and
Project Schedule
• Sprint 1 Demo (April 25, 2019)
CUSTOMER INPUT/EXPECTATIONS:
• Participate in Demos
• Submit CTW Online Registration Form
• Participate in CTW Readiness Calls
• Participate in CTW
GO LIVE DATE:
July 20, 2019
CURRENT ITERATION:
Sprint 2 / Sprint 3
COMMUNICATIONS LEAD:Jaime Guzmán
(916) 891-3144
PROJECT MANAGER:
Colin Kelley
APPLICATION SUPPORT MANAGER:
Yee Luk
CWS/CMS Release 8.7.0OVERVIEW:
This interim release is currently scheduled to
implement two (2) SCRs, two (2) DPU tickets
and one (1) PTS ticket.
UPCOMING MILESTONES:
• Sprint 2 Demo (May 14, 2019)
• County Test Workshop (CTW)
• Orange (June 5-6)
• Sacramento (June 11-12)
• Fresno (June 12-13)
• Go-Live (July 20, 2019)
GO LIVE DATE:
July 20, 2019
CURRENT ITERATION:
Sprint 2 / Sprint 3
PROJECT MANAGER:
Jayne-Lei NielsenAPPLICATION SUPPORT MANAGER:
Yee Luk
COMPLETED MILESTONES:
• Signed Statement of Work (February 2019)
• Approved Project Management Plan and
Project Schedule
• Sprint 1 Demo (April 25, 2019)
CUSTOMER INPUT/EXPECTATIONS:
• Participate in Demos
• Submit CTW Online Registration Form
• Participate in CTW Readiness Calls
• Participate in CTW
COMMUNICATIONS LEAD:Jaime Guzmán
(916) 891-3144
Windows 10 LTSB OVERVIEW:
Current CWS/CMS platform:
Windows 10 Enterprise LTSB 2016 (v1607)Office 2016 Standard (32-bit)
Updates from Microsoft:
• LTSB 2016 only supported through 7th generation CPUs. Not supported on the 8th and 9th generation CPUs currently available for county refreshes. 7th generation CPUs no longer available.
• Next version of LTSB is LTSC 2019• Support for up through 9th Gen INTEL CPUs• Office 2016 not supported on LTSC 2019
Upcoming Milestones:
• Ongoing meetings/consultation with Microsoft• Ongoing meetings with IBM vendor to evaluate “go
forward options/strategies
• Ongoing email status updates to counties
COMPLETED MILESTONES:
• IBM Preliminary Testing of Win 10 LTSC 2019 v1809 Office 2016 Standard (32 bit)
• IBM Preliminary Testing of Win 10 LTSC 2019 v1809 Office 2019 Standard (32 bit)
CUSTOMER INPUT/EXPECTATIONS:
• Notify Customer Relations via email if Counties have immediate plans to refresh current Gen 7 workstations ([email protected]).
GO LIVE DATE:
N/A
CURRENT ITERATION:
N/A
COMMUNICATIONS LEAD:Sean Darr
PROJECT MANAGER:
Ken Hamilton
APPLICATION SUPPORT MANAGER:
Yee Luk
Business Intelligence
• Status updates and demos for the month of May will be provided through
bi-weekly BI meetings on 5/8, 5/15 and 5/29. Check the BI Portal for
meeting agendas and minutes.
• We will continue working on shared reports and new templates through
the Shared Reports User Group.
• On 5/24 a new BO custom application will be available to BO Delegated
Administrators to manage their scheduled jobs.
• We are entering the execution phase for the BO SP7 upgrade with
installation on our sandbox server.
CURRENT PHASE:
BI 4.2 – Ongoing Support and Maintenance
PROJECT MANAGER/ TECHNICAL LEAD:Isabelle Moreaux(916) 891-3304
COMMUNICATIONS LEAD:Sean Darr
(916) [email protected]
Data Quality
• Summer Data Quality Workshops in planning phase
• After R8.7 CTW
• Possible date range between 6/17 and 6/25
• Once determined – invites will be sent out
• Lots of data cleansing SCRs in different phases of development! Placement
Homes, SCPs, Education Providers, SSNs, Service Providers, Collateral and
growing. Will create matrix on DQ Portal to keep track
• Counties should continue to utilize funding for data cleansing
CURRENT PHASE: PROJECT MANAGER/ TECHNICAL LEAD:James Sidebotham
(916) 891-3308
COMMUNICATIONS LEAD:Sean Darr
(916) [email protected]
Customer Relations Regional Assignments
CWDS / 30
CWS/CMS Resources
IBM Help Desk (24x7):1-800-428-8268 Option 1- CWS-CARES issues.Option 2- Leave CWS/CMS ticket closure information
Option 3- CWS/CMS issues.
CWS/CMS SBC Inbox:[email protected]
Data Quality Inbox:[email protected]
CWS/CMS Application Support Inbox:[email protected]
Customer Relations:[email protected]
CWS/CMS Web site:https://www.hwcws.cahwnet.gov/
CWS/CMS Portals page:http://cwscms.osi.ca.gov/
Training Portal:http://cwscms.osi.ca.gov/Portal/Training-Portal1
Business Intelligence Portal:http://cwscms.osi.ca.gov/Portal/Business-Intelligence-Portal
Data Quality Portal:http://cwscms.osi.ca.gov/Portal/CWS-Data-Quality-Portal
CWDS / 31
CDSS Date Reminders
CWS DATA COMMITTEE:
To be included in these conference calls, send an e-mail request to:
• Next meeting date: May 21, 2019
• Time: 2:00PM – 3:00PM
• Conference Line: 877-873-8018
• Participant Code: 256472
• Webinar Registration Link: https://www2.gotomeeting.com/register/854294706
PATHWAYS TO MENTAL HEALTH SERVICES TECHNICAL ASSISTANCE FORUM:• Next meeting date: May 1, 2019 (the following meeting is on June 5, 2019)
• Time: 10:00AM – 11:30AM
• Email: [email protected]
• Webinar Registration Link: https://bit.ly/2L3xglQ
CWDS Date Reminders
PIAC Meeting:
May 1, 2019
(The following meeting is on June 5, 2019)
TAC Meeting:
May 14, 2019
Case Management Core Constituent Bi-Weekly Call:
Wednesdays, 11:00 AM – 12:00 PM
Contact Luis Bu for meeting details
CWDS Bi-Weekly Sprint Reviews:
https://cwds.ca.gov/events