Dallas Housing Authority

3939 North Hampton Rd.

Dallas, Texas 75212

214.951.8300

TTY 7-1-1

www.dhadal.com

Dallas Housing Authority 2007-2008 Annual Report

VisionVisionSETTING A NEW

The Housing Authority of the City of Dallas,Texas (DHA) provides quality, affordable housingto low-income families and individuals throughthe effective and efficient administration ofhousing assistance programs; and by creatingand cultivating opportunities for programparticipants to achieve self-sufficiency andeconomic independence.

MissionStarting at Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Board Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Looking North . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Looking South . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Looking East . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Looking West . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122007 Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Table of Contents

Troy Broussard, InterimPresident and CEO

Executive Staff

Rick BetzChief Financial Officer

Barbara CasselSenior Vice President

Ardie HarrisonVice President

Human Resources

Elizabeth HornGeneral Counsel

Tim LottChief Projects Officer

Michelle S. RaglonVice President

Public Relations

Vice Presidents

Beverly ChildsResident Housing

Gus EspinozaMaintenance

Bill ManningDevelopment

Phat PhamInformation Services

Joann RodriguezLeased Housing

Joyce WhiteCompliance

3

Starting at HomeDHA’s headquarters buildingin Dallas is not the same placeit was just a year ago. While itis still the central nervoussystem that runs a county-wideoperation, the agency isadopting a new way ofworking to comply with shiftingregulations and achieve amore tangible presencebeyond its four walls. Changesin the past year have broughtDHA closer to realizing thatpart of its vision.

The agency is taking decisiveactions to tighten controlsover budgeting andexpenditures, reorganizing itsInformation Services, Finance,Public Housing and LeasedHousing departments. Theinternal overhaul will alsohelp facilitate a smoothtransition to an asset-basedmanagement system, afederally mandated change totrack spending and revenueseparately for each DHAproperty. Another programinitiated in 2007 focuses oncross-training employees soevery job can be completedeven when the person who isprimarily responsible is absent.

“The new motto around hereis to work smarter, notharder,” said Kim Schubert,accounts payable supervisor.It’s a mantra that carriesbeyond the new systems andprocedures designed tostreamline DHA’s financialprocesses; it also points to achanging mindset throughoutthe agency. “We’re striving formore consistency and accuracyin our work, which ultimatelyleads to faster and betterservice to clients,” she said.

Part of that new mindsetincludes maintaining closercontact with the people whodepend on DHA services. Theagency moved many of itsemployees out of the centraloffice to positions located atbranch administrative officesmanaging applications andvoucher programs.

When employees trulyunderstand the people andthe communities they serve,the agency becomes moreeffective at providing thevaluable blend of affordablehousing and education that

can inspire residents tochange their lives.

One such success story can befound in Lakandra Hall, aDHA client, who put in 400hours of work to help buildher own home alongsideHabitat for Humanity. Afterearning her GED andcompleting classes throughDHA, she now works full-timefor the agency as anaccounting clerk.

“Becoming a homeownerthrough DHA was the bestdecision I ever made, formyself and my kids,” saidHall. “And as a DHAemployee, now I’m able to letclients know that I was oncein their shoes, and help themfind success like I did.”

Right: Lakandra Hall is a proud homeowner after successfully completingthe agency's family self-sufficiency program. Hall says that buying ahome was the best decision she ever made for herself and her children.Above: Kim Schubert, accounts payable supervisor, joins her cowork-ers in "working smarter, not harder."

3

Succeeding in the face ofextreme hardship takescourage and sacrifice. Morethan that, it takes a newvision – an ability to seebeyond the immediateobstacles and conceive of along-term plan for change.True vision is not easy to comeby. Yet clients of the DallasHousing Authority routinelyfind it in themselves toenvision a better life for theirfamilies and complete thelong journey to make it so.Their commitment is theinspiration for our agency.Because in order to serve theirevolving needs, we must havevision ourselves. We must beable to comprehend the bigpicture, and use it as ourguide to make progress insmall steps.

Over the last year, DHA hascontinued to define its visionfor affordable housing inDallas County. We havecarried on with the fundamentalprograms that have successfullyushered thousands of clientsout of poverty to aself-sufficient lifestyle.

Simultaneously, we also haveinitiated or completedchanges – some minor, somedramatic – designed toimprove our performancetoday and ensure we can fulfillour mission in the future.

Internally, we have refined oursystems and procedures tocreate a more streamlinedoperation. Even seeminglymundane projects, like anupgrade to our financialsoftware, can have a profoundimpact on the speed andaccuracy with which we serveour clients and make gooduse of taxpayer money.

In the community, we havefound new ways to bring hopeand opportunity to the area’spoorest citizens. Despite theendless roadblocks of shrinkingbudgets and pointed opposition,our presence continues toexpand. As such, the pages ofthis report are divided into thefour quadrants of Dallas,providing a glimpse of DHA’simpact in the north, south,east and west.

The agency’s influence eventranscends the borders ofDallas County, throughprograms such as our CRYSTALaward scholarships, currentlyhelping disadvantagedstudents attend college in 11states; and, as the memory ofHurricane Katrina fadesaround the nation, throughour assistance to more than1,000 New Orleans familieswhose lives are still in turmoil.

DHA’s new vision is biggerthan any one person, andbroader than the span ofmonths. Strategic thinkingand sound execution overmany years are required toovercome the disparities thatdivide our city. Yet we areresolute that with the help ofour neighbors, we can achievea better tomorrow for theentire Dallas area.

-Troy BroussardInterim President and CEOJuly 2008

President’s Message

4

Board Members

Terdema UsseryBoard Chair

November 2008

Past Board ofCommissioners

J.G. LovingHuber Boedeker

C.W. DavisH. Raphael Gold

James L. StephensonB.J. MajorsW.R. Burns

Louis TobianVernon S. SmithOrville Mitchell

James W. Simmons Jr.M.K. Curry Jr.

L. Storey StemmonsAlbert S. Long

S.T. Chandler Jr.Mrs. Dale MilfordThomas J. Shipp

Lucious C. WagnerMrs. Manning B. Trewitt

Adelfa B. CallejoEric Eriksson

Fred GriswoldDon Johnson

Bennett I. MilllerWalter Travis

Ronald SteinhartPeter W. Baldwin

Mario NajeraLucy Patterson

Jack SpringCincy PowellErnest OchoaBeth Clegg

Bea SutherlandWilliam F. Farrell Jr.

David G. FoxRalph G. Martinez

Mattie L. NashJohn L. SchoellkopfLawson Ridgeway

Dale V. KeslerPauline A. Garey

Frederick E. RoachLouis J. Weber Jr.Diana Navarrete

Jessie TolesRobert F. See Jr.

Richard A. MarquezDiane R. MilesLarry K. Davis

Raymond QuintanillaMary Churchill CeverhaBernice J. Washington

Adrona JohnsonBeverly L. BrooksGwyneith Black

Pamela A. BaezaJames D. Carreker

Randy PaceBobbye BakerGuy Brignon

Marcella AtkinsonBetty CulbreathRod Washington

5

Board Members

Joe VelazquezBoard Vice Chair

March 2005

Thomas D. KarolDecember 2006

Pedro AguirreNovember 2008

Latrisa DavisApril 2007

Right: DHA education andemployment programs assistclients such as Santos Lumbreras intaking charge of their future success.

Below: The Villas at Hillcrest inNorth Dallas offers families goodschools and employmentopportunities.

Opposite: Maintenance staff suchas Jesus Maldonado, who hasbeen with DHA for 11 years, workshard to maintain DHA properties.

DHA has five public housing developments in the north Dallas area,providing housing for families and senior citizens.

6

North Dallas has long heldthe reputation for being theprestigious part of town.While the area is home toplenty of average citizens, itis best known for its eliteneighborhoods, exclusiveuniversities, high-endshopping and corporatecorridors. And until recently,public housing developmentshave not been part of theNorth Dallas landscape.

2007 was a milestone year forDHA, if for no other reasonthan the near completion ofThe Villas at Hillcrest, aproperty in a historicallyaffluent section of Far NorthDallas. With families slatedto move in 2008, thedevelopment includes the lastof 474 housing units constructedunder the Walker agreement,which required DHA to makepublic housing available in“predominately whiteneighborhoods” with lowpoverty rates.

The $4.5 million complex,which consists of 40 townhomes, promises a new andimproved way of life for DHAclients. With enhancedcommunity amenities,acclaimed schools and greateremployment opportunities,residents will be even moreempowered to take charge oftheir own well being.

Despite its benefits to DHAclients, The Villas at Hillcrestdid not come to completionwithout struggle. As with earlierdevelopments built in NorthDallas, construction wasdelayed for years amid concernsfrom existing residents in thecommunity. And the delicatenegotiations evoked complexquestions about race, crime,social status and other factors.

In support of DHA’s northwardexpansion, the agency hasimplemented a neighborhoodtask force to counter unfoundedbeliefs and promoteunderstanding and acceptancewithin the community. Today,evidence suggests that manyNorth Dallas residents arenow embracing the opportunityto welcome their lessfortunate neighbors and cometo their aid.

As DHA closes one of the mostchallenging chapters in itshistory, its vision of compassionand equal opportunity is morealive than ever.

Looking North

7

Looking SouthThrough HUD’s HOPE VImixed-income grant, theInner-City CommunitiesDevelopment Corporation(ICDC) and Habitat forHumanity, the community willultimately contain some 300town homes, duplexes andsingle family homes. Similarpartnerships are planned totransform housing at RhoadsTerrace and Turner Courts,which, along with Frazier,were once among DHA’soldest, largest and mosttroubled developments. Workin all three communities isbased on a DHA-initiatedmaster plan by Boston’srenowned urban plannerAntonio DiMambro.

Even in the southern sector ofdowntown Dallas, DHA isreaching out in new ways tocurb poverty and enableopportunity. The agencyformalized an agreementwith the city of Dallas tosupport a new homeless sheltercalled The Bridge, offering200 rental-assistance vouchersfor homeless people committedto making a recovery.

In DHA’s new vision, everyonehas a home, no matter howlong it takes.

8

Dallas’ south side is generallya stark contrast to the boomingcommunities north ofdowntown. Home to some ofthe city’s poorestneighborhoods and largelyignored by developers, muchof the South Dallas and OakCliff area has suffered from alongstanding pattern ofneglect.

But DHA resident Betty Cartersays she has seen a changein the 20 years she has livedat Estell Village Apartments inOak Cliff.

“It’s quieter now, morepeaceful. It’s safer for thekids to play outside,” shesaid. Carter, who is known forkeeping a beautiful gardenbehind her unit, has alsonoticed more people takingpride in what is theirs, pullingweeds and picking up litter.

Slow and steady progress canproduce dramatic improvementsover time – another pillar ofthe new DHA vision.

The vision can be seen atwork at the Frazier Fellowshipdevelopment near Fair Park,where in 2007 DHA

completed thesecond phase of

a $60 millionrevitalizationprogram.

Left: Estell Village is convenientlylocated near Paul Quinn Collegeand the University of North TexasDallas campus.

Below: The new Frazier Fellowshipdevelopment has revitalized theold Frazier Courts neighborhood.

Opposite: Savion Davis and otherfamilies at Estell Village received theopportunity to participate in aHealthy Family pilot program in 2007.

DHA plans to initiate Healthy Family programs, like the one at EstellVillage, at additional family sites.

9

Right: Simpson Place will soon bea contemporary development thatis affordable for low-income citizens.

Below: Roseland's HOPE VIdevelopment has transformed thenortheast Dallas community.

Opposite: Bryan Eppersonparticipates in a teen survivalskills course offered at RoselandTownhomes.

East Dallas properties are conveniently located near Baylor Hospital,CityPlace retail and office areas and the popular West Village.

10

Looking East

11

The distinction between thehaves and have-nots is clearlyvisible in East Dallas. Perhapsnowhere else in the city canone witness both sides ofeconomic disparity in suchclose proximity. Restoredhistoric mansions abut smalland dilapidated homes. Stylishrestaurants and shops occupythe same blocks as long-abandoned storefronts. Andthe hub of a world-renownedhealthcare complex rises fromthe middle of a poverty-stricken neighborhood.

DHA’s vision in East Dallasinvolves tilting the balance,empowering moreunderprivileged members ofthe community to play apositive and productive role inthis ever-evolving community.

In 2007, the agencydemolished the Simpson Placeapartments near BaylorHospital, to make way for anew and improveddevelopment. Dubbed “3922”in reference to its longstandingaddress, the property will helpextend the reach of DHAresources by making qualityaffordable housing availableto voucher-holders as well asthe general public.

Revitalization continues in theRoseland development nearCityPlace, where DHA is leadingthe restoration of threehistoric buildings. Madepossible by HUD’s Hope VIgrant and private investors,the ongoing upgrades arepart of an overall $75 millioncommitment to the agency’ssecond-largest public housingcommunity.

While modernized facilitiesserve as evidence of DHA’sprogress, the agency’s impactcan also be seen in the livesof the individuals it serves.Luwam Ghide, a graduate ofLake Highlands High School inEast Dallas, received thepresident’s award of DHA’s2007 CRYSTAL Scholarshipprogram. She is now studyingpolitical science at BostonUniversity. Meanwhile, DHAcontinues to foster opportunitiesfor education, employment,and self-sufficiency through ahost of ongoing programs thatcomplement its housinginitiatives.

As long as the cycle ofdecline and rebirthpersists in East Dallas,DHA will carry on itsvision to turn despairinto hope.

And they understand the rippleeffect that homeownershipand self-sufficiency canachieve in families andcommunities.

“DHA helped me get off ofwelfare, and motivated me tofurther my education and makeit on my own,” said Blackmon.“Now my kids look up to memore. They want to go tocollege and go places in life.”

In another innovativepartnership launched in 2007,DHA teamed with StonegateSenior Care to expand thesenior living facilities at theVillages at Lakewest. Thecomplete plan calls tocombine 360 independentliving units with a 150-unitassisted-living facility, askilled nursing facility, and anadult day care. Making assistedhousing and federal medicalbenefits available in onedevelopment, the initiativewill be another trailblazingachievement for DHA.

In the coming years, the cityof Dallas will construct severallandmark bridges that willgrace the horizon of WestDallas and bring new life tothe area. With a like-mindedvision, DHA is building itsown bridges, crossing theeconomic divide that obstructspeople in need from the lifethey imagine.

Looking West

12

When most Dallasites think ofWest Dallas, they think ofLove Field, heavy industry,and vacant lots. A high-qualityliving environment doesn’timmediately spring to mind.But change is coming. As thecity’s Trinity River Corridorproject invests billions tobring economic developmentand outdoor amenities to thearea, DHA is also makingimportant strides to improveits housing conditions.

The agency’s work in WestDallas is exemplary of its shifttoward public/privatepartnerships, which areincreasingly beneficial in atime of decreasedgovernment funding.

DHA has broken ground onGreenleaf II, the secondphase of the GreenleafVillage development built inpartnership with KB Home,American CityVista andHabitat for Humanity. Thecommunity, which in totalcomprises 305 single familyhomes on 68 acres, hasbecome a national model

among housing authoritiesfor similar public/private

alliances.

Residents like TammyBlackmon, who will soon

move into her own home inGreenleaf II, are living

examples of theprogram’s success.

Left: DHA's new vision is biggerthan any one person. Yet with thehelp of its neighbors, DHA canachieve a better tomorrow for theentire Dallas area.

Bottom: The Villages at Lakewestis a unique partnership servingDHA seniors. It will be the lastphase of housing in Lakewest.

Opposite: Tammy Blackmon isworking full-time for DHA and justpurchased her first home.

Greenleaf Village in West Dallas has become a national model forhousing developments across the nation.

13

14

Phat Pham, Information Services, was instrumental in updating theagency's antiquated Information Services department.

Cash

Accounts Receivable

Investments

Prepaid Expenses,Inventory and Other

Property & Equipment(Net of Depreciation)

Total Assets

$12,261,265

$9,401,668

$86,978,282

$46,364,734

$202,107,159

$357,113,108

Assets

15Assets

For complete auditedfinancial information,see DHA’s ComprehensiveAnnual Financial Report.

16 Liabilities

For complete auditedfinancial information,see DHA’s ComprehensiveAnnual Financial Report.

17

James Daniels, Landlord Services department, assists property ownerswith free landlord workshops and brown bag seminars. The meetingseducate landlords about issues such as screening tenants, inspections,leasing and advertising property.

Accounts Payable

Account Expenses

Security Deposits andDeferred Revenue

Long-Term Debt

Total Liabilities

$31,675,463

$4,960,065

$11,687,574

$92,616,264

$140,939,366

Liabilities

Invested in (Net)Capital Assets

Restricted Net Assets

UnrestrictedNet Assets

Total Net Assets

Total Liabilitiesand Net Assets

$115,417,447

$60,341,188

$40,415,107

$140,939,366

$357,113,108

Net Assets

18

The new vision includes input from staff such as Sharon Stafford, HumanResources, a member of the Employee Activities committee.

Rental Income

HUD OperatingGrant Revenue

Capital Grant

Other GovernmentGrants

Investment Income

Other Income

Total Revenues

$16,437,114

$174,921,742

$14,581,163

$3,777,982

3,408,595

8,221,169

$221,347,765

Revenue

Administration

Tenant Services

Utilities

Ordinary Maintenanceand Operations

General and OtherExpenses

ExtraordinaryMaintenance

Housing AssistancePayments

DepreciationExpenses

Total Expenses

Change in NetAssets

$21,158,169

$1,275,095

$11,471,033

$12,183,803

$10,057,279

($104,092)

$126,869,606

$7,218,177

$190,129,070

$31,218,695

Expenses

Revenue 19

For complete auditedfinancial information,see DHA’s ComprehensiveAnnual Financial Report.