data analytics corp pay industry hansen
TRANSCRIPT
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Data Analytics in the Corporate
Payment Industry
Bret Hansen
Vice President of Technology Services, U.S. Bancorp
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Agenda
The Daily News
Classifications of Complex Event Processing Maximizing Control, Compliance, Cost Savings
Through Complex Event Processing
Increase Business Stability & Opportunities ThroughComplex Event Processing
U.S. Banks Complex Event Processing Case Study
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A former Parks and Recreation director is facing fraud charges after
making unauthorized personal purchases with a corporate credit card.She charged over $67,000 of unauthorized purchases.The head of Los Angeles Countys Probation department said he hasreferred allegations of credit card fraud by his employees, as department
officials are...Struggling to account for $79.5 million in County funding.Univ. of Maryland employee was convicted for $300,000 credit card fraudfrom the school over a period of two years.
Ottawa bank employee charged with credit card fraud.
The employee was ordering new credit cards for closed accounts.
THE DAILY NEWSwww.dailynews.com TH E WORLDS FAVOURIT E N EWSPAPER - Since 1879
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Do you want to save your companymillions of dollars a year?
Do you want to keep in good standing withyour shareholders and customers?
Do you want to prevent your companyfrom failing?
A well defined Complex Event Processingsolution can do these things and more
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Two Classifications ofComplex Event Processing
Computation-oriented CEP is designedto execute on-line algorithms
Detection-oriented CEP is designed todetect event patterns.
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Maximizing Control Through CEP Ford writes off $1billion in unnecessary inventory because
the R&D department wasnt talking to the Purchasingdepartment
A Lehman Brothers employee had a keystroke error whichcost the firm $6 million in trading losses
W Hotel loses $175,000 honoring 413 on-line reservationsfor 749 nights posted at $25 instead of $259
PacBell is fined $27 million for mishandling and error
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Maximizing Control Through CEP
Maximizing Business Control
Corporate Costs
Corporate Policy
Corporate Standards Corporate & Government Regulations
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Maximizing Compliance Through CEP
Maximizing Compliance
Defining Compliance Rules Reduce Risk
Automated Continuous Monitoring
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Maximizing Cost Savings Through CEP
High cost to manually
audit transactions Labor Intensive
Inefficient
Error-prone
Program Size $100 MM
Average Transaction Size1 $315
Total Transactions per Year $317,460
Cost to Audit per Transaction2 $2.38
Audit Sample Size 20%
Number of Audits Annually 63,492
Annual Cost of Audit per Year $151,111
References:1 2010 Purchasing Card Benchmark Survey Results, Palmer & Gupta2 NAPCP Understanding the Processing Costs and Related Costs
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Proactively Identifying Business Opportunities
Auditing your businesss data can
Identify new business partners
Identify new vendors to solve problems
Identify cost savings
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Increase Business Stability Automated Auditing
Detect fraudulent activities real-time byassociating time, people, and eventstogether
Reduce surprises Reduce cost of manual auditing
Increase reliable outcome of error pronemanual process
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Increase Business Stability Continuous Auditing modeling
Monitoring business processes Consistent Auditing trending
Ensure corporate cash positioning isstrong
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How to Mitigate These Issues?
Reign in your audit costs?
Reduce your risk exposure?
Grow your commercial card program?
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U.S. Bank Payment Analytics
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What is Payment Analytics?
Enhances auditing practices byproviding 100% commercial cardtransaction monitoring
Alert: Notifies stakeholders via emailwhen rule violations occur
Case: Allows users to track progresstowards resolving an issue and
violations over time
Enhanced Reporting: Provides
information that tracks credit cardspending trends and data for
forecasting purposes
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How Does Payment Analytics Work?
Payment Analytics
Transaction Alerts
Cases
RULES
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Moving from Reactive to Proactive
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ValueofAct
ion
Time
Detects
relationshipsbetween transactions over time
Event(s)
Proactive Reactive
Issue(s) Problem(s) Loss(es)
$
$$$
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The Brains behind Payment Analytics
Defined templates contain logical arguments(i.e., rules) WHEN THEN statements
Client assigns parameters to the rules WHEN a transaction meets all the conditions of the rule THEN create a response
Alert: Notifies stakeholdersvia email when rule
violations occur Case: Allows users to
track progress towardsresolving an issue andviolations over time
Enhanced Reporting:Data is updated asconditions are met
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Available Rule Templates
Unauthorized Merchant Categories
Merchant Watch List
Transactions Close to Single Purchase Limit Large Spend Increase over Average Spend
Excessive Use of Convenience Checks
Excessive Cash Withdrawals
Weekend or Holiday Purchases
Account Activity Exceeding Limits
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BenefitsImprove Compliance: Manage out-of-policy spend and detectfraudulent activities
Enhance Control: Audit 100% of transactions versus arandom sample
Reduce Risk: Route flagged transactions to the appropriatepersonnel for review
Increase Efficiency: Streamline the audit process with rules
that are consistently and continually applied across alltransactions
Boost Cost Savings: Automate routine audit tasks
Broaden Visibility: Record all case details in one central
databaseExpand Revenue Share Opportunity: Realize growthincentives by identifying spend leakage
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Contact Information
If you have further questions or comments:
Bret Hansen
Vice President of Technology Services, U.S. Bancorp