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    Data Analytics in the Corporate

    Payment Industry

    Bret Hansen

    Vice President of Technology Services, U.S. Bancorp

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    Agenda

    The Daily News

    Classifications of Complex Event Processing Maximizing Control, Compliance, Cost Savings

    Through Complex Event Processing

    Increase Business Stability & Opportunities ThroughComplex Event Processing

    U.S. Banks Complex Event Processing Case Study

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    A former Parks and Recreation director is facing fraud charges after

    making unauthorized personal purchases with a corporate credit card.She charged over $67,000 of unauthorized purchases.The head of Los Angeles Countys Probation department said he hasreferred allegations of credit card fraud by his employees, as department

    officials are...Struggling to account for $79.5 million in County funding.Univ. of Maryland employee was convicted for $300,000 credit card fraudfrom the school over a period of two years.

    Ottawa bank employee charged with credit card fraud.

    The employee was ordering new credit cards for closed accounts.

    THE DAILY NEWSwww.dailynews.com TH E WORLDS FAVOURIT E N EWSPAPER - Since 1879

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    Do you want to save your companymillions of dollars a year?

    Do you want to keep in good standing withyour shareholders and customers?

    Do you want to prevent your companyfrom failing?

    A well defined Complex Event Processingsolution can do these things and more

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    Two Classifications ofComplex Event Processing

    Computation-oriented CEP is designedto execute on-line algorithms

    Detection-oriented CEP is designed todetect event patterns.

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    Maximizing Control Through CEP Ford writes off $1billion in unnecessary inventory because

    the R&D department wasnt talking to the Purchasingdepartment

    A Lehman Brothers employee had a keystroke error whichcost the firm $6 million in trading losses

    W Hotel loses $175,000 honoring 413 on-line reservationsfor 749 nights posted at $25 instead of $259

    PacBell is fined $27 million for mishandling and error

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    Maximizing Control Through CEP

    Maximizing Business Control

    Corporate Costs

    Corporate Policy

    Corporate Standards Corporate & Government Regulations

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    Maximizing Compliance Through CEP

    Maximizing Compliance

    Defining Compliance Rules Reduce Risk

    Automated Continuous Monitoring

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    Maximizing Cost Savings Through CEP

    High cost to manually

    audit transactions Labor Intensive

    Inefficient

    Error-prone

    Program Size $100 MM

    Average Transaction Size1 $315

    Total Transactions per Year $317,460

    Cost to Audit per Transaction2 $2.38

    Audit Sample Size 20%

    Number of Audits Annually 63,492

    Annual Cost of Audit per Year $151,111

    References:1 2010 Purchasing Card Benchmark Survey Results, Palmer & Gupta2 NAPCP Understanding the Processing Costs and Related Costs

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    Proactively Identifying Business Opportunities

    Auditing your businesss data can

    Identify new business partners

    Identify new vendors to solve problems

    Identify cost savings

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    Increase Business Stability Automated Auditing

    Detect fraudulent activities real-time byassociating time, people, and eventstogether

    Reduce surprises Reduce cost of manual auditing

    Increase reliable outcome of error pronemanual process

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    Increase Business Stability Continuous Auditing modeling

    Monitoring business processes Consistent Auditing trending

    Ensure corporate cash positioning isstrong

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    How to Mitigate These Issues?

    Reign in your audit costs?

    Reduce your risk exposure?

    Grow your commercial card program?

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    U.S. Bank Payment Analytics

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    What is Payment Analytics?

    Enhances auditing practices byproviding 100% commercial cardtransaction monitoring

    Alert: Notifies stakeholders via emailwhen rule violations occur

    Case: Allows users to track progresstowards resolving an issue and

    violations over time

    Enhanced Reporting: Provides

    information that tracks credit cardspending trends and data for

    forecasting purposes

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    How Does Payment Analytics Work?

    Payment Analytics

    Transaction Alerts

    Cases

    RULES

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    Moving from Reactive to Proactive

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    ValueofAct

    ion

    Time

    Detects

    relationshipsbetween transactions over time

    Event(s)

    Proactive Reactive

    Issue(s) Problem(s) Loss(es)

    $

    $$$

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    The Brains behind Payment Analytics

    Defined templates contain logical arguments(i.e., rules) WHEN THEN statements

    Client assigns parameters to the rules WHEN a transaction meets all the conditions of the rule THEN create a response

    Alert: Notifies stakeholdersvia email when rule

    violations occur Case: Allows users to

    track progress towardsresolving an issue andviolations over time

    Enhanced Reporting:Data is updated asconditions are met

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    Available Rule Templates

    Unauthorized Merchant Categories

    Merchant Watch List

    Transactions Close to Single Purchase Limit Large Spend Increase over Average Spend

    Excessive Use of Convenience Checks

    Excessive Cash Withdrawals

    Weekend or Holiday Purchases

    Account Activity Exceeding Limits

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    BenefitsImprove Compliance: Manage out-of-policy spend and detectfraudulent activities

    Enhance Control: Audit 100% of transactions versus arandom sample

    Reduce Risk: Route flagged transactions to the appropriatepersonnel for review

    Increase Efficiency: Streamline the audit process with rules

    that are consistently and continually applied across alltransactions

    Boost Cost Savings: Automate routine audit tasks

    Broaden Visibility: Record all case details in one central

    databaseExpand Revenue Share Opportunity: Realize growthincentives by identifying spend leakage

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    Contact Information

    If you have further questions or comments:

    Bret Hansen

    Vice President of Technology Services, U.S. Bancorp

    [email protected]