data center end to end monitoring with system center system center microsoft corporation

Data Center End to End Monitoring With System Center

Data Center End to End Monitoring With System CenterSystem CenterMicrosoft Corporation

Agenda

Monitoring The Changing Data CenterMicrosoft’s ApproachEnd To End Monitoring CapabilitiesBenefits and Conclusion

2

Data Center Monitoring Trends

Mixed Environment Support

86% of large organizations have Unix or Linux45% of critical applications run on Linux

Service Level Availability

82% of companies already tracking internal SLAsApplication complexity increasing with SOA adoption >80% of all critical Apps by 2010

Organizations moving away from Break and Fix60% of all critical outages caused by inappropriate config changes

Outage Avoidance

Monitoring The Data Center EnvironmentMonitoring must extend tothe complete server environment

Monitoring of performance, health and configurationCentralized monitoring across server operating systemsVirtual servers require same level of management as physical

Application and service level requirements are increasing

Data center applications are often mission criticalOverall performance driven by multiple components, often spread across platforms and hardware

Multiple environments and monitoring tools

Monitoring data must be shared across tools for consolidated view of performanceComplex and heterogeneous data center environment to monitor

Service Level Impact

Data Center Monitoring Challenge

Whydoes it matter?

What’s the

impact?

What does it affect?

Whereis it

happening?

What is

happening?

Root-cause and impact analysis

Data Center Heterogeneous Environment

Storage Network Server Application

Centralized monitoring across Windows, Linux and UnixConfiguration change monitoringMonitor and Manage Microsoft and third party virtualization platformsDiagram data center operations and visualize status

Proactive Platform

Monitoring

End to End Monitoring Solution

Application & service level monitoringProblem resolution knowledge baseTrack and report service levelsService level dashboards

Application and Service Level Monitoring

Standards basedOpen and extensible platform for customized support Interoperability with 3rd party management systems and help desks

Interoperable and Extensible

Platform

Proactive Platform Monitoring

Centralized monitoring of Windows, Unix and Linux on both physical and virtual serversIdentify when unintended configuration changes occurAccess availability, performance, and configuration monitoring to proactively address issuesBuilt in knowledge and best practices reduces effort and internal cost to monitor data center environmentMonitor across physical and virtual environments

“I can provide our system administrators with more in-depth monitoring and more explicit alerting. We can configure server reports to show downtime warnings, downtime events, and the start time and end time of every occurrence. We can also quickly learn why a server experienced downtime—whether it was a power outage, a hardware or software malfunction, or a server maintenance issue.”- Jerry Phillips, Senior Director of Systems Operations, Clear Channel Communications

Proactive Platform

Monitoring

Challenges Addressed

Configuration Change Monitoring

Monitor and alert on unintended changes made to server configuration settings

Improve systems availability, security, and performance by reducing problems associated with configuration drift

Improve IT’s ability to troubleshoot and enforcing defined configuration baselines

Provide visibility into configuration errors and changes

Leverage Microsoft and third party Configuration Packs

Monitor Across Server Platforms

Support for HP, Dell, IBM and key hardware vendorsNative Cross Platform support for HP-UX, Sun Solaris, Red Hat Enterprise Linux, SUSE Linux Enterprise Server and AIXSupport for Windows Hyper-V and VMWare ESX and VI3 Platform monitoring integrated into virtualization management through Physical Resource Optimization (PRO)

Hardware Operating Systems

ESX

Hardware Virtualizatio

n

Management PacksConfiguration Packs

Reduce Problem Resolution Time Through Built In Application Specific Knowledge And Models

Configuration

Health

IT & Security Policy

Regulatory Compliance

Capacity

Application and Service Level Monitoring

Ensure IT services, applications and servers run smoothlyMeet service levels to ensure optimal uptime and responsiveness

Monitor applications end to end to support end user based service level agreementsDashboards and reports allow faster problem resolution, delivering improved availability and performance

“On the e-commerce side, the greater availability enabled by Operations Manager 2007 service-level monitoring will translate directly into enhanced service to users and increased revenues.”- Rodney Orange, Supervisor, Wintel Server Engineering Team, Carnival

Application and Service

Level Monitoring

Challenges Addressed

http://www.carnival.com/

Proactive IT service health monitoring

Synthetic transactions for end user monitoring

SLA monitoring dashboards and reports

Predefined service templates and services designer

Monitor Data Center Health & Performance

ERP Application

Databases

Order DB

Servers Web Servers

App1 OTW-IIS-01

OTW-IIS-02

Service Level Dashboard

Assess overall level of SLA compliance of business-critical applications

Identify applications with performance or availability problems before they impact the business

Provide executive ready summaries of SLA compliance information

Proactively test user scenarios to identify performance bottlenecks before they impact the business

Gain visibility into end-users’ LOB application experience

Microsoft Services

Microsoft Services offers fixed-scope consulting services which incorporate guidance and best practices to quickly and efficiently deploy the System Center end to end monitoring solution

Microsoft Services has expertise in planning, deploying, and optimizing the System Center end to end solution through an understanding of the solution, ITIL, and the Microsoft Operations Framework

The offering includes the following:

Implementation of the solution

Architecture and design guidance

Service maps showing the components and relationships of IT services

Incident matrices, escalation paths, and an incident response process

Business scorecard to improve service-level measurement

Operational guidance

Support for StandardsWS-MAN OpenPegasus

Integration via New Connectors

HP Openvie

w

Extended by Partners

Interoperable and Extensible

End to End Monitoring Solution SummaryEnd-to-end visibility of health, performance and configuration

Proactive monitoring across platforms and virtual environmentsMonitor business critical applications and maintain compliance with service level agreementsLeverage and extend existing investments

Meet performance and availability SLA requirements

Take action based on application specific knowledge before users are impactedMonitor complete application or service to ensure all aspects of user experience are optimized

Data Center ManagementSolution BenefitsIntegrated Management

Unified user interfaceManage physical and virtualManage Microsoft and non-Microsoft

Optimized ResourcesImprove efficiency and reduce costsQuicker time to value

Available and ResponsiveIncreased uptime through knowledgeExtend and interoperate to non-Microsoft technologies

Managing the Server Lifecycle

Virtual Workload

Provisioning

OS / Software Deploy,

Patching and State Mgmt

Performance and Health Monitoring

Disaster Recovery

Hardware ProvisioningBackup

Server Management Suite Enterprise

Conclusion

System Center meets the server monitoring challenge

Reduce risk by proactively identifying issues across platforms and environmentOptimize applications to meet service level agreementsReduce costs utilizing a single view of complete data center environment

System Center has the solutions to meet the challenges of the changing data center

In an easy to acquire, high value Suite for server management

Providing a Complete Solution

21

SolutionAccelerato

rs

Microsoft Applications and Technologies

System Center Server Management

Suite Enterprise

Software Partners

Microsoft Consultin

g Services

System Center Server

Management Suite Enterprise

SolutionAccelerators

Software Partners

Microsoft Consulting Services

Providing a Complete Solution

Example Microsoft Applications and Technologies

Configuration Management Optimization

Server Consolidation Using Virtualization

Service Management Optimization

Quest, Novell, Xandros, Nworks

Avicode, AmberPoint

Dell, HP, IBM, EMC

Secure Vantage, ECC

Microsoft Deployment and Microsoft

Assessment and Planning Solution

Offline Virtual Machine Servicing

Tool

Service Level Dashboard for

Operations Manager

The Security Compliance

Management toolkit

Windows Server 2008SQL Server, Exchange,

SharePointForefrontIdentity and Access




Software Partners


Configuration Management Solution






Avicode, AmberPoint

Dell, HP, IBM, EMC

Secure Vantage, ECC




Tool


Operations Manager


Management toolkit






Software Partners


End to End Monitoring Solution






Avicode, AmberPoint

Dell, HP, IBM, EMC

Secure Vantage, ECC




Tool


Operations Manager


Management toolkit






Software Partners


Server Compliance Solution






Avicode, AmberPoint

Dell, HP, IBM, EMC

Secure Vantage, ECC




Tool


Operations Manager


Management toolkit






Software Partners


Data Protection and Recovery






Avicode, AmberPoint

Dell, HP, IBM, EMC

Secure Vantage, ECC




Tool


Operations Manager


Management toolkit



data center end to end monitoring with system center system center microsoft corporation

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