data center services: the importance of onsite support
DESCRIPTION
Colocation providers can vary considerably in the types of onsite data center services they provide to their enterprise customers. Examples run the gamut, including, switching out back up tapes, rebooting servers, installing new hardware, swapping out hard drives, recovering servers and more. Learn more about Data Center Services by visiting http://www.cyrusone.com/.TRANSCRIPT
THE IMPORTANCE OF ONSITE SUPPORTDATA CENTER SERVICES
DATA CENTER SERVICESTHE IMPORTANCE OF ONSITE SUPPORT
Colocation providers vary considerably with the types of onsite services they offer
Examples are: switching out back-up tapes, rebooting servers, installing new hardware, swapping out hard drives, recovering servers and more
As onsite services vary, so does pricing arrangements. Regardless, customer must make sure that their providers are available around the clock for support
DATA CENTER SERVICESTHE IMPORTANCE OF ONSITE SUPPORT
The Value-Add of Onsite Data Center Services Onsite services provide real value by saving enterprises time and money Having a support team at your disposal 24/7 Onsite data center services protect company against major losses resulting
from downtime Premium colocation providers develop business models to provide
appropriate services. This gives the customers the help they need with both physical server and colocation requirements
Some tasks cannot be performed remotely such as, swapping out a hard drive or recover a server. Onsite services help setup, pre-configure, recover and maintain servers
Onsite services also help with receiving shipped equipment and installing equipment and cabinets
DATA CENTER SERVICESTHE IMPORTANCE OF ONSITE SUPPORT
Geographic Freedom Another major benefit is the freedom to collocate in a city other than your
own The best colocation providers will have technical support experts fully
trained and certified to work on your equipment CyrusOne’s onsite data center services include a wide range of scheduled
tasks, many of which are routine maintenance and performed-related work items
Onsite data center services include: Communications (status), Hardware Support, Health Check, Installation (upgrade), Data Center Capacity Management, Removal, Replacement, Reporting and Tape Management
ABOUT THE AUTHORNICOLE AGUILLARD IS MARKETING DIRECTOR FOR CYRUSONE, A GLOBAL ENTERPRISE COLOCATION PROVIDER OPERATING 23 HIGHLY SECURE DATA CENTERS ACROSS THE UNITED STATES, LONDON AND SINGAPORE. LEARN MORE ABOUT DATA CENTER SERVICES BY VISITING HTTP://WWW.CYRUSONE.COM/.