dated: 25 th may, 2017 revision 01 page 1 of 20qc.imeco.com/qhse/database/objectives targets...

Dated: 25th May, 2017 Revision 01 of 20

QHSE Objectives and Management Programme 2017

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COMPANY: IMECO

APPLICABLE TO: ALL DEPARTMENTS & DIVISIONS

PREPARED BY: QHSE DEPARTMENT

REFERENCE TO: (1) QHSE OBJECTIVES & TARGETS 2017

(2) IMECO INTEGRATED MANAGEMENT SYSTEM MANUAL

HEALTH AND SAFETY

Objectives Management Programme

KPI No Description Actions Responsibilities Monitoring Activities Remarks

EHS Accidents

Investigation and

Reporting

KPI-HSE-

1-01

Total Number of accidents to the company

employees shall be Zero. All the incident

shall be investigated

Awareness training to all employee for Incident Reporting All workplace place incident shall be investigated Incident investigations and

• Senior management

• Line Managers / Supervisors

• MR

Quarterly EHSMS Performance Reporting and maintaining Statics

All incident shall be reported to SRA as per OSHAD SF Mechanism:11.0

Reduction in Injury Incidents

KPI-HSE-

2-01

Fatal injuries shall be zero

Conduct Risk Assessment for all activities and job safety analysis for non-routine activities Management of Risk Procedure And The Risk Register Promote Employee awareness through EHS Meeting & Tool Box Talk Work place EHS Inspections Internal Audit

• Line Managers / Supervisors

• MR


KPI-HSE-

2-02

Lost Time Injury Frequency Rate(LTIFR)

shall be Less than 0.2 (Zero for the

projects)

KPI-HSE-

2-03

Lost Time Injury Severity Rate (LTISR) shall

be decreasing trend

KPI-HSE-

2-04

Total Recordable incidents rate (TRIR) shall

be Not More than 1.00 (zero for projects)

Provision of Safe

Workplace for

IMECO employees

and Sub-contractors

KPI-HSE-

3-01

Reduction in injury incidents to IMECO

employees and Sub-contractors

Implementation of HSE Plan and procedures. The IMECO and sub-contractor EHS performance evaluation. Training and induction, monitoring by Regular Inspection and Audits of projects EHS Statistics maintenance

• Contract In charge

• MR




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HEALTH AND SAFETY



Provision of Safe

Workplace for Other

Persons (Visitors,

Passengers, etc.)

KPI-HSE-

3-02

Reduction in injury incidents to Other

Persons (Visitors, Passengers, etc.) Implementation of HSE Plan and procedures. The IMECO and sub-contractor EHS performance evaluation. Training and induction, monitoring by Regular Inspection and Audits of projects EHS Statistics maintenance


• MR


Implementation of HSE Plan and procedures. The IMECO and sub-contractor EHS performance evaluation. Training and induction, monitoring by Regular Inspection and Audits of projects EHS Statistics maintenance

Increase in for IMECO employees

and Sub-contractors HSE Compliance

KPI-HSE-3-03

Reporting of Near Miss by IMECO and sub-contractors

Reporting of Near Miss and First Aid Cases by IMECO and Sub-contractors.


• MR


Reporting of Near Miss and First Aid Cases for IMECO and sub-contractors to DMA every quarter through Form-E

KPI-HSE-3-04

Monitoring Activities Performed on IMECO and sub-contractors by conducting internal audits

Conduct internal audit of IMECO projects and the sub-contractors in IMECO project premise.


• MR

• EHS Officer


KPI-HSE-3-05

Conducting annual Third Party OSHMS Compliance Audit

Arrangement of the Quotations from OSHAD approved Third party auditing entity. Conduction of External Third Party OSHMS Compliance Audit.

• CEO

• MR Yearly

Submission of report to DMA within one month time along with the corrective action plan and Form-F

Maintaining EHS Resources

KPI-HSE-4-01

Provision of OSHAD Practitioner course to all HSE Practitioners employed in Municipality Projects.

Provision of OSHAD Practitioner course Registration in the Qudorat Programme

• CEO

• MR




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HEALTH AND SAFETY



KPI-HSE-

5-01

Implementation of Training Program as per

Training Plan

• Training Needs Analysis Programme development

• Implementation of (Training and Competency Procedure

• Monitoring of the Training Program by training evaluation

• Provision of Mandatory trainings as per project and legal requirements.

• CEO

• MR

• HR


KPI-HSE-5-02

Conduct HSE Campaign • Decide the HSE Topic to be taken up for the HSE campaign.

• Inform the projects to conduct the HSE Campaign through mail.

• HSEM

•


Increasing the HSE Awareness

KPI-HSE-5-03

Release HSE Bulletins • Prepare HSE Bulletins on Monthly basis.

• Communicate the HSE Bulletins to projects through mail.

• Display in notice boards

• HSEM


KPI-HSE-5-04

Conduct HSE Quiz • Prepare HSE Quiz on quarterly basis.

• Communicate the Quiz to projects through mail.

• Display in notice boards

• HSEM


Verify the effectiveness of the HSE Management System and HSE Performance

KPI-

HSE-6-

01

Management Review Meetings

Conduct Management Review Meetings (two per Tear) to Verify the effectiveness of the HSE Management System for continual improvement.

• CEO,

• MR,

• HSEM

Minute of Meeting

KPI-

HSE-6-

02

HSE Quarterly Committee Meeting

Conduct HSE Quarterly Committee

Meeting to verify the HSE

performance

• CEO,

• MR,

• HSEM

Minute of Meeting



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HEALTH AND SAFETY



Review HSE Procedures

KPI-

HSE-7-

01

Review the Risk Assessments • Review the risk assessments minimum once per year

• Project Manager, HSE officers, HSEM

Risk assessment Review record

KPI-

HSE-7-

02

Review the Emergency Response Plan • Review the Emergency Response Plan minimum once per year

• Project Manager, HSE officers, HSEM

Emergency response Plan Review record

Decrease EHS Compliance Enforcement notices by SRA

KPI-HSE-8-01

KPI-HSE-8-02

Number of corrective notices and Breach notices (written warning notices, improvement notices)/ breach notices issued by Industrial Sector as a result of non-compliance to EHSMS requirements.

Implementation of Risk Management Procedure and Risk - Register EHSMS implementation and compliance to Legal Register and Legal Compliance Procedure

• CEO

• MR

• All Employees

Quarterly All the non-compliance will be rectified on time in every department

Environment

Power Consumption KPI-HSE-9-01

To reduce office electricity consumption All the employees will be provided training to save the power by switch off electric appliances when not in use

• CEO

• MR

• All Employees

Quarterly by the Electric Bill.

Signage’s for save electricity will be displayed on the area where there are the electric boards and in the canteen and other areas. This will be monitored by the supervisors and HSE personnel’s

Water Consumption KPI-HSE-9-02

To reduce office water consumption All the employees will be provided training how to save water and magnetic water tapes will be installed

• CEO

• MR

• All Employees

Quarterly by the Electric Bill.

Signage’s will be displayed in the area near washing area and canteen

Paper Consumption KPI-HSE-9-03

Reduce the paper consumption in office • Try to reduce hard copy

• Use both sides of the papers

• CEO

• MR

• All Employees

Quarterly issued paper to the department



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HEALTH AND SAFETY



Fuel Consumption KPI-HSE-9-04

Decrease the fuel consumption of camp generators

• Try to Manage the Transport, if possible use mobile phone for communicating and no visit

• Proper Maintenance to the vehicle.

• Arrange the location map in advance and try to use the shortest way to the destination

• CEO

• MR

• All Drivers and employees using the vehicles

Quarterly petrol bills

Waste Reduction KPI-HSE-9-05

Decrease in office waste

• Re-use the Wooden pallets

• Send the packing metallic materials for recycle as a metallic waste

• Refill the Printer Cartridge instead of purchasing the new one.

• CEO

• MR

• Purchase manager

• Store Staff

Quarterly

QUALITY

Objectives KPI No. Actions Responsibilities Monitoring Activities

When

Reduce Product

Quality Problems KPI-Q-1-01

• Vendors and Subcontractors are evaluated before any LPO or purchase is made

• Files & records are properly maintained and stored.

• A Computer based date tracking system is used as a means to evaluate Vendors before their due re-evaluation date

• NC/RR's are instigated and used to monitor Vendor products and services

• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.

• Carry out Audits & Inspections to ensure the staff is knowledgeable

• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports

• Ensure controlled procedures and processes adequate to the activities carried out are in place

• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description

• Staff to be fully aware of the company's QHSE policy

COSO Procurement &

Logistics Department / QHSE

Dept., Project Execution

Team,

Number of NC/RRs raised

Prior to start of the project and during execution stage.



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• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.

• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.

Vendors &

Subcontractor

Performance

KPI-Q-1-02

• Vendors and Subcontractors are evaluated before any LPO or purchase is made


• A Computer based date tracking system is used as a means to evaluate Vendors before their due re-evaluation date

• NC/RR's are instigated and used to monitor Vendor products and services



• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports






COSO Procurement &

Logistics Department / QHSE

Dept., Project Execution

Team,

Assessment of Supplier

Performance criteria


Timely posting of

Material Receipt

Vouchers

KPI-Q-1-03

• Using adequate assets, equipment and vehicles for carrying out the work activities


• Using competent staff to carry out the work efficiently and effectively

• Easier access to all types of documentation through QHSE Database.


• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.




• Carry out proper QHSE Induction training upon joining

• Regular Operational training as per the yearly training schedule

• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation

• Carrying out Management review meetings to identify department issues and deficiencies.

COSO Storekeeper Stores & Fixed Assets Dept., Project Team,

Number of Material Receipt Voucher

forwarded to Stores & Fixed Assets

Dept.

During the project execution stage upon receipt of the material on site.



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Timely receipt of

Delivery Notes KPI-Q-1-04

• Using adequate assets, equipment and vehicles for carrying out the work activities
















COSO Storekeeper Procurement &

Logistics Department. QHSE Dept.,

Project Execution Team,

Number of Delivery Notes forwarded to Procurement &

Logistics Department.

During the project execution stage upon receipt of the material on site.

Timely calibration of

Monitoring &

Measuring Equipment

KPI-Q-1-05

• All M&M Equipment bought must have a valid Calibration Certificate


• Calibration is monitored through an MS Excel sheet based date tracking system in addition to the calibration record cards.

• Monitoring equipments in use are sent to a third party for calibration before the scheduled calibration date

• Third party calibration organizations are approved and included in the AVL

• Calibration records are continuously checked and monitored during audits

• Training of the concerned personnel is carried out

• Nonconformities are instigated and closed accordingly



COSO Storekeeper, Administration

Section, Stores & Fixed Assets dept. Procurement &

Logistics Department

Manager - Project, QHSE Dept.,

Project Execution Team,

Calibration Master list & Calibration record cards




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• Ensure controlled procedures and processes adequate to the activities carried out are in place.

• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description.

Timely Project

Completion KPI-Q-1-06

• Preparation of Quality Control Plan and Objectives & Targets in the planning stage


• Allocation of adequate resources needed for the Project

• Efficient on-time delivery of resources from the Supplier

• Using adequate assets, equipment and vehicles for carrying out the work


• Training of the staff

• Monitoring the progress through Progress Reports and taking action to ensure Project is followed as per schedule

• Carrying out Management Review Meetings to determine the needs of the Project and ensure project execution is as planned







CEO, COO,

Director - Projects(s), Managers – Project(s),

HR & Admin. Mngr. Sr. Mngr – Operations-

Operations Support QA/QC Staff, Manager -

Procurement & Logistics

Project Team (Site Coordinators,

Supervisors, Manager – Facility Management,

Camp Boss, & HSE Officers)

Progress Reports, Start Completion Form & Half Yearly

Reports

Carrying out the Project as per planned time scheduled

Project Completion

within Estimated Cost KPI-Q-1-07

• Preparation of Quality Control Plan, Objectives and Targets in the planning stage









CEO, COO,

Director - Projects(s), Managers – Project(s),


Operations Support QA/QC Staff,

Start Completion Form & Half Yearly

Reports




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• Monitoring the progress through Progress Reports and taking action to ensure Project is followed as per schedule

• Carrying out Management Review Meetings to determine the needs of the Project and ensure project execution is as planned

• Control of expenditure





Manager - Procurement &

Logistics Project Team

(Site Coordinators, Supervisors,

Manager – Facility Management,

Camp Boss, & HSE Officers)

Timely Inspection KPI-Q-1-08

• Preparation of Quality Control Plan, Objectives and Targets in the planning stage


• Preparation of Inspection Test Plan and obtaining its approval

• Method statements are prepared on time and approved by the client



• Ensure a proper communication with the client and agree on the deliverables and approvals

• All documents/ records/ drawings are approved on time before the work is carried out

• The QA/QC staff is competent to carry out the tasks

• Regular meetings to be carried out with the clients






• Carry out regular audits and inspection on projects





CEO, COO, COSO, Director - Projects(s), Managers –

Project(s), Project Engineer)s),


Operations Support QA/QC Staff, Procurement & Logistics Mngr.,

Project Team (Site Coordinators,

Supervisors, HSE Officers)

Request for Inspection &

Project Schedule

Prior to start of activity on site



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Increasing Customer

Satisfaction KPI-Q-1-09

• Projects to be completed within the scheduled time as per Quality Control Plan


• Proper Planning of the work and efficient and effective execution of the Project

• Determining of the needs of the Client through continuous communication

• Using adequate resources which are to be approved by the Client

• Preparing the Quality Documents and Records as per Client requirement

• Using calibrated and reliable monitoring equipment to ensure work is carried out effectively

• Ensure no incident or accident takes place during the project execution

• Supply of adequate resources through proper evaluation and control of the Vendors and Subcontractors

• Audits to measure the efficiency of the system and the competence of the people at work



• Enhance quality awareness among all IMECO staff through induction, quality and operational training.





• Carrying out Management Review Meetings to determine the efficiency of the system, resources needed for product realization, amendments to the QHSE Management System

Customer Satisfaction being the main objective of the Company requires all objectives to be achieved. The monitoring of Customer Satisfaction is carried out through Customer Feedback. Customer Feedback should all be rated 3 and above (satisfied and fully satisfied).

Project Management Representative. All IMECO Executive,

Management, Officers and staff.

Customer Feedback Form

(FM 101)

During the planning, execution, monitoring and control stages of the Project. (Customer Feedback required at different stages of progress of the Project at least once per year)

Reducing Customer

Complaints KPI-Q-1-10

• Projects to be completed within the scheduled time as per Quality Control Plan


• Proper Planning of the work and efficient and effective execution of the Project

• Determining of the needs of the Client through continuous communication

• Using adequate resources which are to be approved by the Client

• Preparing the Quality Documents and Records as per Client requirement

• Using calibrated and reliable monitoring equipment to ensure work is carried out effectively

• Ensure no incident or accident takes place during the project execution

• Supply of adequate resources through proper evaluation and control of the Vendors and Subcontractors

Project Management Representative. All IMECO Executive,

Management, Officers and staff.

Customer Complaint Form

(FM 021)

During the planning, execution, monitoring and control stages of the Project. (Customer Feedback required at different stages



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• Audits to measure the efficiency of the system and the competence of the people at work

• Enhance quality awareness among all IMECO staff through induction, quality and operational training





• Carrying out Management Review Meetings to determine the efficiency of the system, resources needed for product realization, amendments to the QHSE Management System

Customer Satisfaction being the main objective of the Company requires all objectives to be achieved. The monitoring of Customer Satisfaction is carried out through Complaints. It is preferable to have no more than one Customer Complaint per Project.

of progress of the Project at least once per year)

Timely Reply to

Corrective Action KPI-Q-1-11

• Continuous training


• Internal Pre-Audits/Inspections to be conducted on a frequent basis

• Management Review Meetings

• Additional meetings related to the QHSE Management System to be conducted on a regular basis

• Proper understanding of the terms and concept of the root cause, correction and corrective action.


• Continuous communication to be maintained with Vendors/Sub-Contractors/Client-Consultant/External Organizations-Bodies-Agencies-Authorities.




All IMECO Department, Divisions & Sections.

Submittal time of nonconformities (NCCA, CAR)

Within a period of One Week from the date of raising the NCR.

Timely

implementation of

Corrective Action

KPI-Q-1-12

• Continuous training


• Internal Pre-Audits/Inspections to be conducted on a frequent basis.

• Management Review Meetings

• Additional meetings related to the QHSE Management System to be conducted on a regular basis

• Proper understanding of the terms and concept of the root cause, correction and corrective action.


• Continuous communication to be maintained with Vendors/Sub-Contractors/Client-

All IMECO Department, Divisions & Sections

Implementation of corrective action (NCCA & CAR)

Within the agreed date as stated in the NCR.



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Consultant/External Organizations-Bodies-Agencies-Authorities.


• Whenever CAR, NC/CA or PAR is raised, consider the project risk assessment & environmental Impact are revised and amended whenever applicable.

• All potential incidents that may occur are to be actioned through the corrective action procedure within the agreed time period.



Communication of

QHSE requirements KPI-Q-1-13

• Provide Quality Awareness trainings to employees


• Induction training

• Operational training


• Additional meetings, related to the QHSE Management System, to be conducted on a continual basis and as and when required

• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses

• Carrying out evaluations for determining the efficiency of the Trainings as part of the Internal Audits.

• Provide HSE awareness trainings to employees and involve them in the corrective action root cause analysis.

• Communicate hazards and significant Environmental aspects, management review meeting results or any other information through Tool Box talk.

• Promote Near Miss reporting

• Recognition Programmes/Awards.

Sr. Manager - QHSE,

Manager- HSE, All Heads of Departments,

External third party training (BV),

Officer(s) - HSE Supervisors

Yearly training matrix & QHSE Training records

Regular basis Following the Training Matrix



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Verify Effectiveness of

the QHSE Training KPI-Q-1-14

• Management commitment


• Adequate resources

• Audits & Inspections to be carried out as per the yearly audit schedule & as per the raised nonconformities.

• Management Review Meeting

• Objectives & Targets, Programmes and Half Yearly Reports




• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses

Sr. Manager - QHSE,

Manager - HSE, All Heads of

Departments & Divisions,

Officers- HSE, Supervisors

Training effectiveness forms

As per plan

Verify implementation

of the QHSE

Procedures

KPI-Q-1-15

• Conduct training as per training matrix, ensure trainer is qualified.


• Ensure content of the training is complete and as per the latest revision.

• Evaluate the knowledge of the staff through open ended question for a sample of the trained people.


• Conduct the Management Review Meeting and discuss the toolbox and communication issues

• Ensure the Objectives & Targets are achieved through following the Programmes by checking the Half Yearly Reports.





Sr. Manager - QHSE,

Manager - HSE, QHSE Team

Yearly Audit Schedule & Audit

checklist

Based on the audit schedule

Verify the

effectiveness of the

QHSE Management

System

KPI-Q-1-16

• Determining of the needs of the client through continuous communications


• Prepare the quality documents & records as per client requirement

• Allocation of adequate resources needed for the project

• Use of competent staff to carry out the work efficiently and effectively

• Training of staff

• Use of organized methods of work with adequate methods of control

• Proper communication among the different department involved

• Ensure the Objectives & Targets are achieved through following the Programmes and taking

CEO, COO, COSO

All Divisions & Department

QHSE Department

Minutes of Management

Review Meeting

On a six monthly period



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corrective actions on the Half Yearly Reports.




Timely tender

submission KPI-Q-1-17

• Obtain all actual data from the projects at regular intervals from daily, weekly & monthly reports as applicable


• Compare tender calculations with actual figures obtained from the progress reports

• Document the differences between the different results

• Update the standard prices and productivity figures















CEO, COO, COSO,

Tendering Division Project Support

Division, Procurement &


Tender Log sheet

At regular intervals during the year (to be set by tendering)

Attain a minimum

yearly monetary value

from total awarded

project

KPI-Q-1-18

• Obtain all actual data from the projects at regular intervals from daily, weekly & monthly reports as applicable


• Compare tender calculations with actual figures obtained from the progress reports

• Document the differences between the different results

• Update the standard prices and productivity figures



CEO, COO, COSO,

Tendering Division Project Support

Division, Procurement &


Tender Log sheet

At regular intervals during the year (to be set by tendering)



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Timely preventive

maintenance KPI-Q-1-19

• Preventive maintenance plan to be prepared for all vehicles and equipment in IMECO


• Using adequate assets, equipment and vehicles for carrying out the work activities.

• Using calibrated monitoring equipment & third party certified equipment.













• Staff to be aware of their responsibilities, authorities & accountabilities through the organization

CEO, COSO,

Operations Support Department Workshop

Preventive Maintenance Plan

& related Preventive Maintenance Records

As per the approved preventive maintenance

plan



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charts and job description


Timely account

closure KPI-Q-1-20
















CEO, CFO COSO, All other

Departments & Divisions

Accounting Reports

At regular intervals every month of the

year

Timely Insurance Card

processing KPI-Q-1-21











• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation.


CEO, COSO,

Mngr. - HR & Admin.

Manager - Personnel

Senior Officers - Insurance HR Section PR Section

Insurance Card Log sheet

Upon receipt of the full

documentation concerning the employees



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Timely Ratibi Card
















CEO, COSO,

Mngr. - HR & Admin.

Manager - Personnel HR Section PR Section

Ratibi Card Log sheet



Timely salary


• Forwarding the site facilities & offices timesheets on time to the Head Office.











• Evaluation of training needs through records, Audits, Management Review Meetings and staff and

CEO, COSO,

Mngr. - HR & Admin.


Manager - Payroll Officers - Payroll Site Coordinators Time keepers

Salary Payments

Upon receipt of the timesheets for the different employees



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technical evaluation





Timely Work Permit
















• Staff to be fully aware of the company's QHSE policy.

CEO, COSO,

Mngr. - HR & Admin.


Number of Work Permits



Timely Security Pass











CEO, COSO,

Mngr. - HR & Admin.

Manager - Personnel HR Section PR Section Security Pass

Officer Manager - Project Site Coordinators Site Project Team

Issued Security Passes





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Timely submission of

CV KPI-Q-1-26



• Efficient on time delivery of documents and resources from the recruitment agents

• Determining of the needs of the company through continuous communication

• Use competent staff to carry out effective interview process














CEO, COSO,

Mngr. - HR & Admin.

Manager - Personnel Recruitment Section,

Requesting department

Number of approved CVs

During the tendering, & contract stage of manpower supply projects

Timely electronic data

backup KPI-Q-1-27







CEO, COSO,

Sr. Manager – IT Sr. Officer – IT Officer – IT

Data backup Log Sheet

On continuous basis