david burdge corporate information manager alca, 12 may 2014 earthlight, open data & citizen...
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David BurdgeCorporate Information Manager
ALCA, 12 May 2014
Earthlight,Open Data &Citizen Portal
• NSC mapping application• Used by 500+ officers per month
• Over 400 layers of information
• Continually adding data
• Accessible to all officers, parish/town councils and ward councillors
• Uses PSMA licensing
• Available from summer 2013
Earthlight - Summary
• 29 councils trained since June 2013
• 19 regularly using Earthlight • Largest users : Nailsea, Portishead,
Winscombe, Yatton, Long Ashton• Diverse range of projects to support
council and community activities
Earthlight – local council use
• Searching for/checking information
Rights of way, highways adoption, planning applications, etc
• Map creation
• Projects:– asset capture and management – electronic parish plans– emergency plans– public online mapping
Earthlight – uses
• Training courses
– 6 & 15 June 2014 (10 - 11am)
• Phone/email support – general enquiries
• Other support available– assistance with projects– adding more information– data editing (including mobile)
Earthlight - support
• What are you using Earthlight for? What more could you do?
• What information would be useful to see?• Can you help keep information up to date?
• Examples of best practice to share with
others
Earthlight - feedback
• What is Open Data?– Local Government Transparency Code 2014– Publically available online without licensing
• Who is affected?– Local Authorities– Parish and Town councils which have gross
annual income or expenditure (whichever is the higher) exceeding £200,000
Open Data – background I
• Excludes sensitive/personal data
• Reduces Freedom of Information requests
• Supports economic growth• Allows information from many different
sources to be joined up (scary diagram…)
Open Data – background II
– Expenditure over £500
– procurement information over £5k
– Local Authority Land– Grants to certain
organisations– Organisation chart– Trade union facility
time– parking revenues– pay multiple– controlled parking
spaces– senior salaries– Constitution
Open Data – what information?
Local Government Transparency Code 2014
• Online portal to access information
• ‘Dashboards’ to visualise data• Make more ‘raw’ mapping information
publically available• Work with partners to identify and publish data
that is of value to the economy and community
• Develop a plan for release of more NSC information
Open Data – NSC plan
•Why is this relevant to ALCA?– Affects councils with income or expenditure over
£200k
– Town and Parishes could help make more local information availableWhat does your council have that could be published?
– Work with NSC to both publish and ‘discover’ local information
Open Data – ALCA
• Joint project with Avon and Somerset Police
• Services from many agencies in one place
• Designed around customers not services
• Easy to use, optimised for mobile
technology
• Planned for release later in 2014
Citizen Portal - background
Citizen Portal - content
Information sources
Find it
(search)
Near me
(location profile)
Report it
NSC ASC Other agencies…
Notify me
(alerts)
Tell us
(feedback)
Manage my portal
(customer profile)
• Simplified searching for information and reporting across agencies
• Subscribing for alerts (planning, consultation, service disruption, etc)
• Use of mapping - local activities and events
Citizen Portal - benefits
More services in one place will help improve the customer online experience
• Nothing finalised yet, but considering a diverse range of content and ideas…
waste collections to tourism; road works to Local
History
• New residents checklist• ‘Single sign in’ to services – register with the
portal to seamlessly link to other services
• Personalised online calendar for public
services
• Online appointment booking
Citizen Portal - Content
Messages & alerts
Logged in as: DaveNorth Somerset Citizen Portal
You have 1 new message : Your request to fix a faulty streetlight has been completed
You have 1 new alert: Don’t forget your waste collection day is Thursday
this week due to Bank Holiday changes
Tell us once – New Resident Add to favourites
Click to register for:
Electoral registration
Council Tax
Libraries
Leisure centre
Doctors surgeries
Status
Your ref 12345
Partial - awaiting documents
Your ref 54321
Not yet registered
Village Surgery, Worle
Forthcoming events in your area: 9 April – family fun day, Worle
Find out about your new
community
Citizen Portal – Example 1
Downloadyour
calendar
Logged in as: DaveNorth Somerset Portal
You have 1 new message : Your request to fix a faulty streetlight has been completed
You have 1 new alert: Don’t forget your waste collection day is Thursday
this week due to Bank Holiday changes
Your next collection from BS23 1UJ will be on a Monday due to bank holiday changes.
Your normal collection day is Wednesday.
Your next collection dates are:
Refuse (black bin/sack) Monday 11 March
Recycling (green box) Monday 11 March
Green Waste Monday 18 March
Waste services In favourites
Citizen Portal – Example 2
• Suggestions and ideas for content welcomed
• How could this link and benefit your area?
• What would you like to see – as a Town or Parish council– as a resident
Citizen Portal – Feedback
