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DAVID COATES Customer Marketing Manager Iron Mountain HOW THE CUSTOMER OBSESSED DRIVE INNOVATION, LEADERSHIP AND ENGAGEMENT AMP TALKS: TRACK 1 #ADVOCAMP

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Page 1: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement

DAVID COATESCustomer Marketing Manager

Iron Mountain

HOW THE CUSTOMER OBSESSED

DRIVE INNOVATION, LEADERSHIP

AND ENGAGEMENT

AMP TALKS: TRACK 1

#ADVOCAMP

Page 2: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement

David CoatesCustomer Marketing Manager

Page 3: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement

Who is Iron Mountain?

63YEARS

58YEARS

Page 4: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement

Enviable Leadership

Page 5: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement
Page 6: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement

Customer Advisory Board

Page 7: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement

• Net New Revenue

• Cross Sell Lines of Business

• Up Sell New Solutions

• Information Governance Webinar

• Information Economics Webinar

• RIM Risk Framework Webinar

• ARMA Conference

• Financial Services Roundtable • New Analytics Dashboard

• Guide to Information Governance

• Guide to Benchmarking

• Guide to RIM Risk Controls

Page 8: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement
Page 9: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement
Page 10: David Coates - How the Customer Obsessed Drive Innovation, Leadership and Engagement

DAVID COATESCustomer Marketing Manager

Iron Mountain

HOW THE CUSTOMER OBSESSED

DRIVE INNOVATION, LEADERSHIP

AND ENGAGEMENT

AMP TALKS: TRACK 1

#ADVOCAMP


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