©2011Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

HP IT OPERATIONS MANGEMENT Solutions to automate, manage, secure and optimize your IT investments across web, mobile and cloud environments

Aruna Ravichandran

Director, Product Marketing, BSM and CMS

©2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

Hybrid delivery demands new ways to operate, optimize, and adapt

PRIVATE CLOUD

• Ensure the success, security and integrity of end-to-end business processes

• Connect, instrument and automate thousands of assets across IT

• Correlate insights to optimize decisions and IT investments

The HP IT Performance Suite—always perform better

HP Software Strategy

Application Lifecycle Management

BUILD FASTER

Operations Management

OPERATE SIMPLY

Information Lifecycle Management

STORE EFFICIENTLY

Security Intelligence and Risk Management

SECURE PROACTIVELY

Strategy, Planning and Governance

EXECUTE SYSTEMATICALLY

Collaboration, Orchestration and Analytics

IT PERFORMANCE SUITE FOUNDATION

DELIVER EFFECTIVELY—Services and Support

4

Comprehensive, connected, and flexible

HP IT Performance Suite

IT PERFORMANCE SUITE FOUNDATION

Extensibility, Orchestration, and Analytics

STRATEGY, PLANNING, AND GOVERNANCE

Executive Scorecard

IT Financial Management Project and Portfolio

Management Application Portfolio

Management Workforce and Vendor

Management

APPLICATION LIFECYCLE MANAGEMENT

OPERATIONS MANAGEMENT

INFORMATION LIFECYCLE MANAGEMENT

Network Management

System Management

Development Management

Information Archiving

Enterprise Records

Management

Application Quality

Management

Requirements Management

Client Automation

Data Center Automation

Asset Management

IT Service Management

Application Security

Validation

Application Governance

Performance Validation

Application Performance Management

Data Protection

Software Security Assurance (SSA)

Security Information and Event Management

Network Security

SECURITY INTELLIGENCE AND RISK MANAGEMENT

SERVICES AND SUPPORT

Automated end-to-end from infrastructure to applications and services

• Integrated release management • Automated release and patch management • Compliance and drift management • Self-service, cloud and hybrid

• Consolidate, correlate and remediate • Plan, predict, report and optimize • Integrated ALM with application management

• Manage change and service requests • Incident and problem management • Optimize asset utilization

Operate simply

AUTOMATE

RUN

ASSURE

Dynamic

Configuration

User requests through infrastructure to application automation

Enable self-serve and on-demand services

Sim

plifie

d IT S

ervice

s

Provision infrastructure

then applications

Monitor

Storage, Network, Servers, Database, Apps, …

Orchestrate behind the scenes

Request Management

Asset Management

Resource Allocator

Self service catalog portal Auto-remediate

De-commission and reclaim resources

Patch and comply

Automated performance

testing

Diagnostics and

correlation

Analysis of multi- hop application

transactions

Automated root cause analysis

Application performance diagnostics

Ongoing service dependency auto -discovery

Real time topology model for end-to-end view of applications

DEVELOPMENT DELIVERY & PRODUCTION

Servers Network Storage

Mobile monitoring

On-premise, in the cloud, and on the go

Assure end to end application and service performance

User experience monitoring

Closed loop incident management

Automate the break-fix process

Event detection and

enrichment

Event correlations and business impact

Incident submission

Diagnostics and resolution

Recovery and closure

Auto-ticketing

Synchronization of configuration

items

Incident triaging and remediation

Servers Network Storage

CLOSED LOOP

Change control and release management

Control and release changes without risk

Log Requests: User inputs, problems, incidents

Change Advisory Board (CAB)

Review, Assess and Plan

Approve Fulfil change request & update

configurations

Release & Deployment

Control

Execute Run Books to make

and verify changes

Discover change in

state/attrib. Map

dependencies

Maintain actual state

Detect change collisions and unplanned changes early.

Validate changes

Servers Network Storage

HP Cloud Management and Delivery Automation

Automation and orchestration across private and public clouds

Implement private & hybrid cloud services

Provision infrastructure

User Initiates Request – selecting

via a catalog of services

Provision composite application

Monitor applications &

Cloud

Decommission

Private, hybrid or public cloud

• Support for Heterogeneous Environments

• Single management portal • Intelligent Resource

Management • Optimized Deployments • Extend to Public Clouds • Compliance Across Platforms

11

Real-time, Predictive and KPI driven

Role-based performance insights across operations

Development IT Operations

Shared Data Sources Across Role Based Tools Open and Extensible +150 Pre-defined KPIs

IT & Business Executives

Actual results from HP Software customers

Companies improve results with HP Operations

Realize cost efficiencies Improve service to customers

3x improvement in first call resolution rates

9x faster retrieval of patient records

66% reduction in unplanned failure rates

900% faster recovery from business critical outages

$5M/yr saved by cutting mean time to resolution

$19M/yr saved through 50% lower testing costs

$32M/yr saved in change management labor costs

80% of the Fortune 500 depend on HP Operations Management Software to better run the business of IT

©2011Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

HP IT OPERATIONS MANGEMENT Solutions to automate, manage, secure and optimize your IT investments across web, mobile and cloud environments

©2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice