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Raven 4120

Dealer Handbook

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Table of ContentsThe Original Quartz Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

The Caesarstone® Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Color Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Display Planogram — Legacy Tower . . . . . . . . . . . . . . . . . . . . . . 8

Display Planogram — New Tower . . . . . . . . . . . . . . . . . . . . . . . . 9

Display Planogram — Legacy Mini Tower . . . . . . . . . . . . . . . . . 10

Display Planogram — Mini Tower . . . . . . . . . . . . . . . . . . . . . . . . 11

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Special Care Considerations for Honed, Textured and Motivo™ Finishes . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

NSF Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Environment First.™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

The Caesarstone Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mohs Scale of Mineral Hardness . . . . . . . . . . . . . . . . . . . . . . . . . 22

Fabrication and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Edge Detail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Residential Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Good Housekeeping® Seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Caesarstone Kosher Certification . . . . . . . . . . . . . . . . . . . . . . . . . 28

Top 10 Reasons to Choose Caesarstone . . . . . . . . . . . . . . . . . . 29

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Display Credit Request Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Our Partnerships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Pure White 1141

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The Original Quartz Surface

Founded in 1987, Caesarstone pioneered quartz surfaces. Two decades later, the company maintains its powerful market presence with continual investment, extensive research and development, highly trained personnel, and an international market infrastructure.

Caesarstone revolutionized a new genre of work surface by introducing quartz into the Bretonstone process. The unique mixture of ground quartz aggregates, pigments and polymers proved to be the optimal formula required to produce an unparalleled surface. Perfecting this advanced process made way for new technology, which allowed Caesarstone to create products with unprecedented physical properties. Superior to marble, granite and other manufactured surfaces, Caesarstone has set the standard for innovation and craftsmanship while serving as an industry trendsetter.

• Over 23 years of experience — producing the world’s first natural quartz surfaces

• International network of distributors and certified fabricators

• Factory headquarters located in Kibbutz Sdot-Yam, Israel, with offices worldwide

Kibbutz Sdot-Yam:Caesarstone’s flagship manufacturing plant is situated next to the ancient Roman city of Caesarea on Israel’s beautiful Mediterranean coast.

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The Caesarstone® Collection

Cinder 2020

Rosemary• Deep Ocean2740 4550

Pebble• 4030Apple Martini 2710

Available in Honed Finish Available in Textured Finish Contains Recycled Content

Misty Carrera • 4141

Buttermilk 4220

Champagne Limestone 2400Desert Limestone• 2200 Baja 3200

Mocha 2370

Lagos Blue 4350

Espresso 3380

Blizzard 2141 Organic White 4600 Eggshell 31411141Pure White

Concrete 2003 Raven 4120

Basalt Black • 6185T

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The Caesarstone® Collection

White Ash Marrone• Carbone•9260 7250 7150

Absolute Noir 6100


Smoky Ash• 6140

RECYCLED ContEnt

Ruby Reflections• 7450

RECYCLED ContEnt

Nougat 6600

Oyster 9601Quartz Reflections• 7141

RECYCLED ContEnt

Sierra 9255 Savannah 9205

Chocolate Truffle• 6350

RECYCLED ContEnt

Carmel 9350Jerusalem Sand • 4250

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The Caesarstone® Collection — New Colors


Haze 2030

Atlantic Salt 6270

Late Autumn 6380Belgian Moon 4100

Wild Rocks 6250

Linen 2230

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Color Groups Group A2710 Apple Martini3200 Baja6100 Absolute Noir6120 Gold Abyss 6370 Bedrock 9205 Savannah9260 White Ash9480 Copper Canyon Group B2003 Concrete2141 Blizzard2400 Champagne Limestone3141 Eggshell3380 Espresso4040 Dusty Stones4170 Black Rocks 6140 • Smoky Ash6250 nEW Wild Rocks6380 nEW Late Autumn6600 Nougat7185 Metallic Black 9255 Sierra9350 Carmel9601 Oyster Group C2020 Cinder2030 nEW Haze2200 • Desert Limestone2230 nEW Linen2370 Mocha2740 • Rosemary4030 • Pebble4100 nEW Belgian Moon4120 Raven4141 • Misty Carrera4220 Buttermilk4250 • Jerusalem Sand4350 Lagos Blue4550 Deep Ocean4600 Organic White6270 nEW Atlantic Salt6350 • Chocolate Truffle Group D7080 • Starry Night7141 • Quartz Reflections7150 • Carbone7200 • Spring Blossom7250 • Marrone7450 • Ruby Reflections6185T • Basalt Black Group E1141 • Pure White Group F2141L • Lace3100C • Crocodile

• Available in Honed Finish — A unique matte appearance, requiring more daily maintenance than the standard polish.

• Available in Textured Finish — A unique matte-hammered appearance, requiring more daily maintenance than the standard polish.

• Contains Recycled Content

Basalt Black 6185T

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Display Planogram — Legacy TowerHaze 2030Linen 2230Atlantic Salt 6270Wild Rocks 6250Late Autumn 6380Belgian Moon 4100Deep Ocean 4550Pure White 1141Blizzard 2141Organic White 4600Buttermilk 4220Misty Carrera 4141Pebble 4030Pebble Honed 4030HConcrete 2003Raven 4120Cinder 2020Desert Limestone 2200Mocha 2370Lagos Blue 4350Espresso 3380Eggshell 3141Marrone 7250Carbone 7150Quartz Reflections 7141Ruby Reflections 7450Smoky Ash 6140Chocolate Truffle 6350Oyster 9601Nougat 6600Apple Martini 2710Metallic Black 7185Gold Abyss 6120Basalt Black 6185TAbsolute Noir 6100Black Rocks 4170Dusty Stones 4040Rosemary 2740Jerusalem Sand 4250Jerusalem Sand Honed 4250HChampagne Limestone 2400Baja 3200Carmel 9350White Ash 9260Bedrock 6370Sierra 9255Savannah 9205Copper Canyon 9480

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Display Planogram — New Tower

Haze 2030

Linen 2230

Atlantic Salt 6270

Wild Rocks 6250

Late Autumn 6380

Belgian Moon 4100

Deep Ocean 4550

Pure White 1141

Blizzard 2141

Organic White 4600

Nougat 6600

Eggshell 3141

Misty Carrera 4141

Pebble 4030

Pebble Honed 4030H

Concrete 2003

Raven 4120

Cinder 2020

Rosemary 2740

Buttermilk 4220

Mocha 2370

Lagos Blue 4350

Espresso 3380

Metallic Black 7185

Dusty Stones 4040

Black Rocks 4170

Apple Martini 2710

Carbone 7150

Marrone 7250

Chocolate Truffle 6350

Smoky Ash 6140

Ruby Reflections 7450

Quartz Reflections 7141

Oyster 9601

White Ash 9260

Absolute Noir 6100

Desert Limestone 2200

Baja 3200

Champagne Limestone 2400

Jerusalem Sand 4250

Jerusalem Sand Honed 4250H

Sierra 9255

Savannah 9205

Carmel 9350

Bedrock 6370

Gold Abyss 6120

Copper Canyon 9480

Basalt Black 6185T

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Display Planogram — Legacy Mini Tower

Linen 2230

Buttermilk 4220

Desert Limestone 2200

Desert Limestone Honed 2200H

Mocha 2370


Jerusalem Sand 4250

Jerusalem Sand Honed 4250H

Lagos Blue 4350

Espresso 3380

Haze 2030

Pure White 1141

Blizzard 2141

Organic White 4600

Misty Carrera 4141

Misty Carrera Honed 4141H

Eggshell 3141

Nougat 6600

Belgian Moon 4100

Raven 4120

Deep Ocean 4550

Concrete 2003

Pebble 4030

Pebble Honed 4030H

Rosemary 2740

Rosemary Honed 2740H

Cinder 2020

Apple Martini 2710


Smoky Ash 6140


Marrone 7250

Carbone 7150

Spring Blossom 7200

Starry Night 7080


Basalt Black 6185T

Atlantic Salt 6270

Wild Rocks 6250

White Ash 9260

Oyster 9601

Baja 3200

Sierra 9255

Savannah 9205

Carmel 9350

Late Autumn 6380

Absolute Noir 6100

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Display Planogram — Mini Tower

Linen 2230

Buttermilk 4220

Baja 3200

Mocha 2370


Jerusalem Sand 4250

Lagos Blue 4350

Haze 2030

Pure White 1141

Blizzard 2141

Organic White 4600

Misty Carrera 4141

Eggshell 3141

Nougat 6600

Belgian Moon 4100

Raven 4120

Deep Ocean 4550

Concrete 2003

Pebble 4030

Rosemary 2740

Cinder 2020

Atlantic Salt 6370


Smoky Ash 6140

Marrone 7250

Carbone 7150

Spring Blossom 7200

Starry Night 7080

Wild Rocks 6250

White Ash 9260

Oyster 9601

Sierra 9255

Carmel 9350

Savannah 9205

Baja 3200

Late Autumn 6380


Expresso 3380

Basalt Black 6185T


Absolute Noir 6100

Apple Martini 2710

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Product DescriptionCaesarstone® is typically used for fine residential countertops and vanity tops, but also serves as an attractive and versatile

finish for commercial and institutional applications. It’s resilient to against normal wear and tear, and beautiful in any architectural

or decorating scheme.

Use Caesarstone for:

• Countertops and backsplashes

• Shower and tub surrounds

• Interior wall cladding

• Tabletops and desktops

• Fireplace mantels and surrounds

• Food service areas

• Bank and service surfaces

• Wainscots and wall bases

• Toilet compartment partitions

• Elevator cab walls

Caesarstone creates a distinctive finish suitable for almost any interior surface, with four times the flexural strength and twice the impact resistance of granite or marble.

Blizzard 2141

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Product DescriptionComposition

Caesarstone consists of 93% crushed quartz, one of nature’s hardest minerals. Quartz combined with high-quality polymer resins and pigments create a durable, nonporous surface.

Colors and Styles

Caesarstone offers the widest spectrum of design options in the quartz surfacing industry — from fine-grained aggregates to coarse-grained color blends with variegated visual textures. Contact Caesarstone for literature and samples.

Stocked Standards: 40 color styles are available in a polished finish — 5 available in a honed finish, and 1 textured finish.

Custom: Custom colors and styles are available at no extra cost for orders of 4,500 sq. ft. or more.

Finishes

Caesarstone offers four distinctive surface finishes that add character beyond color and texture. Caesarstone can be finished on two faces by special order, requiring a minimum order quantity and additional lead-time.

Polished surfaces have a silk gloss finish with a ratio greater than or equal to 35% at 50°.

Honed is a matte surface with the look and feel of natural stone, requiring more maintenance but no sealants.

Textured surfaces have a unique, matte-hammered appearance.

Motivo™ is a pattern-design application applying a patented embossed effect.

Crocodile 3100C

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Product DescriptionCaesarstone is virtually maintenance-free — its durable quartz aggregate makes the surface harder and more scratch-resistant than granite or marble. High-quality polymer binders make it nonporous and extremely resistant to stains. Caesarstone keeps its luster without sealants or waxes, meeting the stringent sanitation requirements of restaurants, hospitals, and schools.

Caesarstone Performance

• Strong yet flexible

• Scratch-resistant

• Highly stain-resistant

• Resistant to many household chemicals, acids and solvents

• Does not support mold or mildew

• Heat-resistant

• Beautiful and durable

Blizzard 2141

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Product DescriptionDimensions

Thickness (nominal): Typical Uses:

¾” (20mm) Minimum thickness recommended for countertops and partitions

1¼”(30mm) Used when greater strength or thicker slabs are required

Slab Size: 120 inches (3.10m) long 56.5 inches (1.44m) wide.

Limitations

• Caesarstone is recommended for interior use only.

• Chemical: Avoid contact with products containing trichloroethane or methylene chloride (such as paint removers or strippers), abrasives, solutions with alkaline levels higher than 8 pH, hydrofluoric acid, liquid bluing and aggressive cleaning compounds such as oven or grill cleaners. Nitric acid will discolor Caesarstone’s surface but does not compromise its strength. Concentrations of over 10% sodium hydroxide or potassium hydroxide can etch Caesarstone. In the event of accidental exposure, immediately rinse Caesarstone with clean water.

• Intense Heat: Caesarstone will handle brief exposure to moderately hot temperatures (up to 350°F / 180°C). Brief contact with a hot pot will not ruin the surface. However, prolonged exposure to searing hot pots or open flames can cause thermal shock, discoloration, or other damage. Ignition temperature is 914°F (490°C).

Trivets or hot pads should always be used.


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Special Care Considerations for Honed, Textured and Motivo™ FinishesCaesarstone is proud to offer select colors in Honed, Textured and Motivo™ finishes.

Please note that Honed, Textured and Motivo™ finishes require more daily maintenance than polished finishes. Since there is more exposed surface area, metal marks, fingerprints, and other signs of daily living are more apparent, especially on darker colors. However, superficial marks can be removed with little effort by using nonabrasive cleaning products such as Soft Scrub® Gel with Bleach Cleanser or Comet® Scratch Free Soft Cleanser Cream with Bleach. Rinse thoroughly with water.

By signing this document, you agree that the properties of these unique finishes have been fully explained to you, and that you understand that more frequent cleaning may be required to keep the product looking new and free of marks. You also understand that while Caesarstone has a Residential Lifetime* Warranty, this warranty covers failures caused by product defects when the material is installed by a Caesarstone Certified Fabricator. Temporary marks that are common on the Honed, Textured and Motivo™ finishes are not covered by this warranty.

For additional warranty information, please refer to the Residential Lifetime* Warranty and Care and Maintenance sections of the Caesarstone USA website at www.CaesarstoneUS.com.

NAME OF PURCHASER

SIGNATURE OF PURCHASER DATE

NAME OF DEALER / FABRICATOR

SIGNATURE OF SALESPERSON DATE

* Some restrictions apply. Copies of our Residential Lifetime Warranty are available at authorized dealers. Learn more by visiting www.CaesarstoneUS.com or calling 877.978.2789.

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NSF StandardApplicable Standards: Caesarstone is certified under ANSI/NSF Standard 51 — Food Equipment Materials, certifying that Caesarstone surfaces are safe for use in food preparation areas and easy to clean and sanitize.

the Public Health & Safety Company NSF International, The Public Health and Safety Company™ is a non-profit, non-governmental organization that serves as the world leader in standards development, product certification, education, and risk-management for public health and safety. For 65 years, NSF has been committed to public health, safety and protection of the environment.

For more information visit: http://www.nsf.org

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Environment First.™

Caesarstone is proud to offer four new recycled colors that are as naturally stunning as they are sustainable. The long-standing company culture of responsible manufacturing has inspired innovative approaches to transform remnants and recycled materials into surfaces for homes and commercial décor. Caesarstone is dedicated to the mission of keeping the Earth as beautiful as the products we provide.

Caesarstone is certified for sustainable product manufacturing practices and corporate social responsibility. Several Caesarstone colors are Scientific Certification Systems (SCS) certified for recycled content.

Starry Night 7080 Spring Blossom 7200 Carbone 7150 Marrone 7250

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SCS Certified Products

Scientific Certification Systems (SCS) has completed the certification assessment and has approved SCS Recycled Content Certification for Caesarstone’s colors listed below.

As a global leader in independent certification and verification of environmental and sustainable stewardship, SCS has developed internationally recognized standards and certification programs in pursuit of the highest level of environmental performance and social accountability.

Color Percentage of pre-consumer Registration Number Stamp

recycled content 6140 15% or more SCS - MC- 02243 Smoky Ash crushed green glass

6350 15% or more SCS - MC- 02244 Chocolate Truffle crushed clear glass

7141 24% or more SCS - MC- 02241 Quartz Reflections crushed mirror

7450 24% or more SCS - MC- 02241 Ruby Reflections crushed mirror

7150 40% or more crushed SCS - MC- 02242 Carbone Caesarstone remnants

7250 40% or more crushed SCS - MC- 02242 Marrone Caesarstone remnants 7080 24% or more crushed SCS - MC- 02460 Starry Night Caesarstone remnants

7200 24% or more crushed SCS - MC- 02460 Spring Blossom Caesarstone remnants

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Purification and Recycling Initiatives

• Make substantial investment in equipment that supports our environmental policy

• Regenerative Thermal Oxidizer (RTO) systems installed in manufacturing plants and surroundings

• Containment of dust from shipping, handling, production and processing

• Water filtration and recycling systems save 97% of water used in processing

• Recycle industrial waste

Raw Materials

• Strive to use recycled raw material

• Avoid the use of hazardous substances

• Store raw materials in a safe and contained environment, preventing accidental exposure

• Work with suppliers sensitive to environmental protection practices

Production

• Actively work towards a clean, organized and safe work environment

• Continuously monitor energy usage and efficiency

• Consistently strive to use recycled materials to develop and manufacture our products

Products

• Protect the environment and the well-being of our customers

• Nontoxic in accordance with international NSF 51 standards

• Keep materials completely inert by controlled manufacturing process

• Nonporous to prevent the growth of surface mold and microbes

• Low maintenance to decrease detergent usage

GREEnGUARD Certified

• Complies with the standards set by the industry-independent, third-party testing program for low-emitting products and materials

• Is acceptable by GREENGUARD standards for products used in indoors

• Complies with the GREENGUARD Children & Schools standard, which evaluates the sensitive nature of school populations combined with the unique building characteristics found in schools

Environmental Protection — A Key Company Goal

our Strategies:

• Comply with ISO l4001: 2004 to increase environmental protection processes in manufacturing and distribution

• Adhere to an environmental management policy defined by our leadership

• Educate and provide instruction to personnel, subcontractors and suppliers regarding our environmental policies ISO 14001

Concrete 2003

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The Caesarstone AdvantageCaesarstone has numerous advantages over natural stone. It’s stronger, more durable, cleaner and safer. In addition to its superior performance, Caesarstone maintains greater consistency than natural stone, which is veined and prone to natural flaws.

Performance Comparison

In tests comparing flexural strength, compressive strength, impact strength, water absorption and freezing compressive strength, Caesarstone came out the clear winner against natural stone.

Caesarstone

Marble (Botticino)

Granite (Rosa Fiorito)

DIN Standard

Caesarstone vs. Marble

Caesarstone vs. Granite

Tests performed by: Breton SPA, Italy

515

60

134

52112

8.5:1

3.8:1

Flexural Strength(kg/cm²)

PRoDUCt

Impact test(cm)

135

29

61

2234

4.6:1

2.2:1

Water Absorption by Weight

(%)

0.02

0.55

0.33

52103

27.5:1

16.5:1

Compressive Strength(kg/cm²)

2200

2161

1921

52105

1:1

1.1:1

Freezing Compressive

Strength(after 25 cycles)

2082

2082

1906

52104

1:1

1.1:1

Head-to-Head Comparisons

Caesarstone® Granite Laminate Solid Surface

Scratch Resistant • •

Stain Resistant • • •

Crack Resistant • •

Heat Resistant • •

Resistant to Household Cleaning Products • •

Low Maintenance •

Nonabsorbent and Nonporous • •

Mold and Mildew Resistant •

Color Consistency • • •

Lifetime Warranty •

*' -

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Mohs Scale of Mineral Hardness (Designed to Test Scratch Resistance)Using the 10-Point Mohs Scale of Mineral Hardness, quartz rates at 7. Only topaz (8), corundum, e.g. ruby and sapphire, (10)

(varieties of corundum - 9) and diamonds (10) are harder than quartz.

Caesarstone® has more quartz content than

regular granite or marble.

The higher the quartz content, the stronger the

surface is and the better it performs.

Caesarstone Quartz Content in Comparison

Caesarstone® Granite

100%

50%Quartz

93%Quartz

3% Air7% Pigments & Binders

20%Quartz

47–77%Feldspar &

Other Minerals

Varies from 20-50% Quartz

10. Diamond (1600) Hardest of all minerals

9. Corundum (400) Will scratch topaz (Ruby & Sapphire)

8. Topaz (200) Harder than most common minerals

7. Quartz (100) Hardest common mineral Scratches steel and glass with ease

6. Orthoclase (72) Scratched by steel knife with ease

5. Apatite (48) Scratched by steel knife Will scratch glass

4. Fluorite (21) Scratched by steel knife with ease

3. Calcite (9) Scratched by copper penny

2. Gypsum (3) Scratched by fingernail

1. Talc (1) Scratched by fingernail with ease

Diamond 10

Corundum 9 Flint, trap Rock, Basalt, Sapphire

topaz 8

Quartz 7 Some River Rock, Some Granites, Basalt, Quartz, trap Rock

orthoclase 6 Some River Rock, Some Granites, Coarse-Grained

Apatite 5

Fluorite 4 Dense Limestone, Sandstone, Dolomite, Marble

Calcite 3 Soft Limestone

Gypsum 2

talc 1

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Fabrication and InstallationCaesarstone is fabricated and installed in much the same manner as natural stone. A Caesarstone Fabrication and Installation Manual is available upon request.

Edge Detail OptionsCommon

ornate

Triple OgeeTriple Egg

Ogee Square Step Ogee Bullnose Step

Triple Bullnose

Ogee Bullnose

¾ Top Radius Miter EdgeBevel Square

Radius Bevel Double Bullnose

1½

1½

1½

1½

1½

1½

1½

1½

1½

³⁄8

1½

1½

¹⁄8

1½

1½

½

1½

1½

½

1½

2¼

1¾

2¼

1¾

2¼

1¾

1½

1½

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Care and MaintenanceWith its hard, nonporous surface, Caesarstone is simple to clean. In most cases, soap and water or a mild detergent are all it takes to maintain its luster. If necessary, use a nonabrasive cleaning product such as Method® Daily Granite Polish or Method® Daily Granite Surface Wipes. Nail polish should be removed with nail polish remover, while other adhered materials such as food, gum, or dried paint can be scraped away with a plastic putty knife. Thoroughly rinse the surface with clean water to remove residue.

Stubborn Stains or Dried Spills

Use a soft cloth with warm water and mild soap or detergent. If needed, apply common, nonabrasive household cleaners such as Soft Scrub® Liquid Gel with Bleach or Comet® Scratch Free Soft Cleanser Cream with Bleach. To avoid dulling the surface’s shine, make sure to use a nonabrasive cleaner and use circular strokes when applying any cleaner to the surface. Thoroughly rinse the surface with clean water after any cleaning agent is used and dry with a soft cloth.

Honed, textured and Motivo™ Finish Cleaning and Maintenance

Honed and textured finishes require more daily maintenance than polished finishes. Since there is more exposed surface area, metal marks, fingerprints and other signs of daily living may be noticeable.

Most of these marks can easily be removed with little effort and cleaning products such as Soft Scrub® Liquid Gel with Bleach.

Keep in Mind:

• Caesarstone is not indestructible; care and light maintenance are required to ensure the quality of the product.

• Cracks, chips, and dull spots can occur if the countertop is not cared for properly. Although fine cutlery will not harm Caesarstone, the use of a cutting board is recommended to prevent dulling.

For Best Results Avoid:

• Thermal Shock

• Excessive Force

• Harsh Chemicals

NOTE: Do not use cleaning products that have a high pH Level (over 8), such as oven cleaner or paint remover, as they may etch and damage the surface.

Blizzard 2141

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Residential Lifetime WarrantyU.S. Quartz Products, Inc. will warrant from the original date of installation material that fails due to any manufacturing defect when fabricated and installed by a Caesarstone Certified Fabricator. This warranty applies to the repair or replacement of failed material that has been permanently installed in your residence. The option to repair or replace the material is at the sole discretion of U.S. Quartz Products, Inc.

This Residential Lifetime Warranty is available only to the original owner of a single family residence in which Caesarstone has been originally installed. In the case of a newly constructed single-family residence, this warranty is available to the “first” owner purchasing the residence with Caesarstone permanently installed and is transferable according to the terms and conditions stated below.

terms and Conditions

This warranty applies to product that was installed after February 15, 2008.

A. This warranty applies only to Caesarstone quartz surfacing materials and does not apply to any other products, including other quartz surfacing products manufactured or supplied by any other party, except U.S. Quartz Products, Inc.

B. This warranty applies only to Caesarstone quartz surfacing materials that have been permanently installed in the interior of single-family residences and have not been moved from their original installation. If after or during installation you decide that you do not like the color or finish you selected, that decision is not covered under this warranty.

C. This warranty does not cover any residence where the owner is not the occupant.

D. This warranty does not cover materials and/or services that have not been paid in full.

E. This warranty applies only to materials that have been maintained according to the Caesarstone Care & Maintenance guidelines. Care & Maintenance guidelines are available at www.CaesarstoneUS.com.

F. To request service under this warranty you must contact the company who sold you Caesarstone or contact U.S. Quartz Products, Inc. directly at 877-978-2789 within thirty (30) days of the failure of Caesarstone quartz surfacing materials.

G. Following installation, you must register your product within thirty (30) days in order to activate your warranty. Simply complete the online form made available at http://warranty.CaesarstoneUS.com. In the event that no record of your warranty is on file, you must provide proof of purchase in the form of a copy of your original receipt or invoice showing the name of the Owner, Authorized Dealer and Caesarstone Certified Fabricator. Upon receipt of your original receipt or invoice showing the name of the Owner, Authorized Dealer and Caesarstone Certified Fabricator, U.S. Quartz Products, Inc. will fully

honor this warranty even though no warranty is on file. You must agree to cooperate with U.S. Quartz Products, Inc. or its authorized agents in the inspection of the product and assist us in efforts to perform our obligations under this warranty.

H. This warranty is transferable under the following conditions: The original or first owner must have initially registered the warranty with U.S. Quartz Products as specified in item G. The original or first owner must submit to U.S. Quartz Products Inc. in writing the name, address and phone number of the new owner. The new owner will receive a prorated 10-year limited warranty, which is prorated from the original date of installation. In no event will the transferred warranty exceed ten (10) years from the date of the original installation.

I. In the event that Caesarstone quartz surfacing materials fail due to a manufacturing defect, U.S. Quartz Products, Inc. will, at its sole discretion, repair or replace such materials. U.S. Quartz Products, Inc. will seek to obtain the best possible result, whether we decide to repair or replace your installation. However, exact color match is never guaranteed. All decisions regarding this warranty are at the sole discretion of U.S. Quartz Products, Inc. No representative, dealer, salesperson, distributor, fabricator or any other person is authorized to make any warranty or promises on behalf of U.S. Quartz Products, Inc. with respect to Caesarstone quartz surfacing products.

Exclusions

1. This warranty does not cover use for any commercial purposes. Commercial use includes but is not limited to, use in a store, rental properties, office or any other place of business.

2. This warranty does not cover products installed in any outdoor application.

3. This warranty does not cover products used as flooring material.

4. This warranty does not cover improper use or abuse. Improper use or abuse includes, but is not limited to, damage from mishandling of the product, damage from excessive heat or uneven exposure to weather conditions, physical or chemical abuse and damage from improper care and maintenance.

5. This warranty does not cover chips or other excessive impact damage in the product.

6. This warranty does not cover scratches. Caesarstone is a very hard material and highly scratch resistance but not scratch proof. Proper care must be exercised including the use of a cutting board as part of your care and maintenance.

7. This warranty does not cover routine maintenance. Routine maintenance includes but is not limited to, minor conditions such as removing stains and water spots by following the techniques specified in the Caesarstone Care & Maintenance Guidelines at www.CaesarstoneUS.com.

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Residential Lifetime Warranty8. This warranty does not cover failures due to fabricators/

installers not following the prescribed fabrication and installation procedures as outlined by U.S. Quartz Products, Inc. Improper fabrication and/or installation is the sole responsibility of the fabricator and/or installer.

9. This warranty does not cover any defects that were visible at the time of fabrication and were not avoided during fabrication. Fabricators are required to perform a visual inspection of all materials prior to fabrication and again prior to installation.

10. This warranty does not cover seam appearance or seam performance, adhesives, caulk or other accessory items. Once the product is installed, the two main reasons for seam separation or cracking are the shifting or movement of the substrate, cabinets or foundation, and thermal shock. Thermal shock can occur when a hot pan, dish or other receptacle or object is left on the countertop for more than a brief period. Trivets or hot pads should always be used. These issues are not considered material defects and are subject to proper care and maintenance by the owner.

11. This warranty does not cover any chemical damage.

12. This warranty does not cover any creative use of the material including bending or curving.

13. This warranty does not cover material that has been milled or reduced in thickness.

14. This warranty does not cover the installation of sinks.

15. This warranty does not cover securing mechanical fasteners directly into the material.

16. This warranty does not cover any failures due to inadequate support for the installation. This includes overhangs in excess of the recommendations provided by Caesarstone which are inadequately supported.

17. This warranty does not cover any chips or cracks that are a result of “dry” cutting or polishing.

18. This warranty does not cover chips or cracks that are a result of not following the minimum requirements for edge details.

19. This warranty does not cover mitered edges where the joint is not cut correctly.

20. This warranty does not cover the altering of any factory applied finish. Only colors listed as available in our brochure, sample book or on our website as “honed” are eligible under this warranty. Any issues arising from the practice of “in-shop” honing are the sole responsibility of the fabricator.

21. This warranty does not cover temporary marks that are common to honed finishes such as metal marks, fingerprints or other signs of daily living. A signed “Special Care Considerations for Caesarstone Honed, Textured and Motivo™ Finishes” form is required to be submitted to Caesarstone or its assigns to

receive coverage under this warranty. This form must be signed by the end user/owner of the finished installation.

22. This warranty does not cover additional modifications such as plumbing, electrical, tile, cabinets, flooring, etc. that may be necessary to repair or replace the Caesarstone product covered under this warranty.

23. This warranty does not cover natural variations in the color, size, shape and distribution of the pattern of the natural quartz or the natural variations in background tone. These characteristics are inherent and unique characteristics of the product. Color samples provided to consumers, dealers and fabricators are only representative and not an exact replication of what will be installed in your home.

24. This warranty does not cover what are referred to as spots or blemishes smaller that a U.S. ten (10) cent piece. A certain level of spots or blemishes are inherent in the manufacturing process and do not affect the structural integrity of the material.

25. Caesarstone materials contain important product information on the back of each slab. Removing this product information will void the warranty.

U.S. Quartz Products, Inc. is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, architectural/engineering design, structural movement, acts of vandalism or accidents.

U.S. Quartz Products, Inc. shall not be responsible in either contract or tort for any loss of direct, indirect, consequential, incidental, special, exemplary, or punitive damages arising out of the use or the inability to use the products covered by this warranty. Some states do not allow exclusion or limitation of incidental damages, so the above limitations or exclusions may not apply to you.

THE FOREGOING IS THE COMPLETE WARRANTY FOR CAESARSTONE AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. ExCEPT AS ExPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO CAESARSTONE AND U.S. QUARTZ PRODUCTS, INC. ExPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE ExTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY ExIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE ExCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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Good Housekeeping® SealCaesarstone has been recognized by the Good Housekeeping Institute and has earned the prestigious Good Housekeeping Seal. The Good Housekeeping Institute Consumer’s Policy provides added value and states that in the event a product bearing the Seal proves to be defective within two years of purchase, Good Housekeeping will replace the product or refund the purchase price.

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Caesarstone® Kosher Certification

B”H 2nd of Iyar 5756, 30/04/06

Kosher Certificate

I hereby approve the “Kashrut” ofCaesarstone Countertops

Manufactured in Sedot Yam, Israel

***These kitchen countertops can be “koshered”

for Passover, from milk to meat, and for other purposes,by pouring water over the counter from a “first vessel”

(If the installer applies oil to the countertop, please ensure that it is not from animal fat)

It is advisable not to put a chunk of boiling hot food directly on the countertop

Rabbi Yisrael Rozen, EngDean, the Zomet Institute

58-003-523-6.-lJ

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Top 10 Reasons to Choose Caesarstone®

1. Trendsetting: Caesarstone is versatile and functional with endless design capabilities and is available in a large palette, rich in color and texture – including a collection that emulates limestone and marble.

2. Unrivaled Service and Availability: We’re only a call away, and we stock thousands of slabs in large local warehouses for quick delivery!

3. Natural Beauty: Caesarstone is 93% natural quartz.

4. Durable: Caesarstone is heat, scratch, and stain resistant.

5. Cost Effective: Comparable to granite cost! Caesarstone lasts a lifetime, so you do not have to replace it — ever!

6. Versatile: Use for kitchen and vanity tops, tubs, walls and more.

7. Low Maintenance: Soap and water are all that are normally required to clean Caesarstone!

8. Recognized: Caesarstone has been recognized by the Good Housekeeping Institute, earning the prestigious Good Housekeeping Seal.

9. Residential Lifetime Warranty: Covered for life!

10. Eco-Friendly: Caesarstone is committed to protecting our environment. From investing in recycling technologies in our plants to embracing environmentally sensitive suppliers and carrying GREENGUARD, NSF, ISO 14001 and 18001 certifications, our products are both green and sustainable.

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Frequently Asked Questions

What’s the best way to maintain Caesarstone’s natural beauty?

Simply wipe with warm water and soap, using a damp cloth or paper towel. There is no need to worry about grease, grime, hairspray, or messy makeup spills. Caesarstone is easy to care for and will maintain its luster for many years to come.

What about removing stubborn or dried spills?

Use a soft cloth with warm water and mild soap or detergent. If needed, apply common, nonabrasive household cleaner such as Soft Scrub® Liquid Gel with Bleach. To avoid dulling the surface’s shine, make sure to use a nonabrasive cleaner and use circular strokes when applying any cleaner to the surface. Thoroughly rinse the surface with clean water after any cleaning agent is used, and dry with a soft cloth.

How durable is Caesarstone?

Caesarstone is resistant to cracks, scratches and stains. However, like most materials, excessive force and/or pressure from objects can damage or dull the surface. Caesarstone is resistant to most stains caused by fruit juices, liquid food coloring, coffee, tea, wine and vinegar. Caesarstone’s nonporous nature provides maximum resistance to staining and fully eliminates the need for any sealing. The nonporous quality of the surface also prevents bacterial growth.

Is there any need to apply sealer to Caesarstone?

No. Caesarstone is a nonporous surface, so there is no need to ever apply a sealant.

Is it okay to cut on Caesarstone countertops?

While the surfaces are scratch resistant, it is strongly recommended that a cutting board is always used.

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Frequently Asked QuestionsWhat’s the best way to maintain the finish on Caesarstone countertops?

Polished: Due to its high density and nonporous qualities, normal cleaning with a damp cloth will keep a Caesarstone surface looking the way it did the first day it was installed. To avoid dulling the shine, use a nonabrasive cleaner.

Honed, Textured and Motivo™: Please note that these finishes require more daily maintenance than our polished finishes. Since there is more exposed surface area with these finishes, metal marks, fingerprints and other signs of daily living will show on the material. Most of these marks can be easily removed with little effort, using nonabrasive cleaning products.

How well does Caesarstone withstand heat?

Caesarstone is structurally more heat resistant than other stone, including granite. However, any stone material can potentially be damaged by sudden and rapid temperature changes, especially near the edges. Therefore, using inexpensive and readily available hot pads or trivets is always recommended, especially when using cooking units such as electric frying pans, crock pots, or roaster ovens. It is advised that hot pans not be placed directly on the material.

Is caring for my Caesarstone surface really this easy?

Caesarstone’s carefree maintenance and everlasting benefits and performance allow more time for the things that matter most to you. Whether you selected Caesarstone to be your “surface of choice” for food preparation or simply to beautify your home, you can enjoy the peace of mind, knowing that Caesarstone is completely worry-free.

Can Caesarstone be used outdoors?

While some customers have opted to install Caesarstone in outdoor applications, this use is not covered by our Residential Lifetime Warranty. Caesarstone has not been tested in prolonged UV exposure settings.

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Display Credit Request FormAttention all Fabricators:

Material must be installed within 30 days from the time of delivery for credit to be issued towards invoice. If material is not installed within 30 days, fabricator will be invoiced for the total amount.

Authorized Distributor:

Authorized Dealer:

Address:

Phone: Fax:

Fabricator:

Address:

Phone: Fax:

Date of Installation:

Number of Slabs Used:

Color and Thickness:

Submitted by: Date:

Your Batch Number:

to be filled by Caesarstone Representative

Authorized by:

Signature: Date:

PLEASE notE:Slabs shipped from Caesarstone for fabrication to be used for displays are shipped and invoiced to the customer’s account with the appropriate cost. Once the Display Credit Request form is completed, credit will be issued to the customer account. This credit will be available to the customer to apply to their open invoices as they choose.

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Our Partnerships

1. Exclusive Partnerships with Kitchen & Bath retail showrooms: never sold at volume-driven “Big Box” home improvement stores

2. Certified Fabricators and Installers: satisfaction guaranteed

3. Point-of-Purchase: free showroom display material, brochures and samples available

4. National and Regional Marketing Programs: online and print advertising drives traffic to showrooms

5. Authorized Kitchen and Bath Dealers: local showrooms promoted with Caesarstone’s website via targeted dealer locator

6. Member of the following professional organizations: NKBA, NAHB, NARI, AIA and IDCEC

Some photos used in this brochure depict creative applications that may not be covered by Caesarstone’s Residential Lifetime Warranty. Please refer to your fabricator and our warranty guidelines for further detail.

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