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Dean’s Update Winter Quarter 2013

Student Affairs

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Dean’s Update Winter Quarter 2013Student Affairs

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Table of Contents Message From Student Affairs VP Patricia Telles-Irvin....................4

University Career Services................................................................6

Counseling And Psychological Services..........................................7

Health Service....................................................................................8

Dean Of Students Office..................................................................10

Student Conduct & Conflict Resolution .........................................11

Contributions To Student Learning.................................................14

Exciting New Initiatives...................................................................15

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DIVISION OFSTUDENTAFFAIRS

Dear Colleagues:

With this bi-annual newsletter to each of you as Deans, I intend to inform you of services and new developments within Student Affairs as well as data on your students to ensure you are kept up to date. I look forward to partnering with you as we move towards implementing several initiatives. Feel free to call me with questions regarding the enclosed update.

This past year we underwent a strategic planning process within the division. Highlighted alongside this page you will note the new direction and our stated purpose. With this new vision and mission, we also generated six strategic themes that will serve to guide us toward our vision. It is these principles which will inform our work and encourage a positive outcome for both the undergraduate and graduate students.

As you avail yourselves of the content being shared, I hope you can better understand how our services are being utilized by your respective students and see how their needs are being met. At the same time, there are many exciting efforts underway that are directed toward creating a greater sense of community, greater engagement outside of the classroom and an enhanced campus climate on our campuses.

Expect to receive this bi-annual information resource to keep you apprised of developments and improvements. The collaborative efforts we achieve as One Northwestern will stand to represent our commitment toward students and ultimately champion the global community.

Warm regards,

Patricia Telles-IrvinVP Student Affairs

Dean’s Update Winter Quarter 2013

Message from Student Affairs VP Patricia Telles-Irvin

Welcome to Winter Quarter and to the new year.

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VisionWe will be full partners in the student learning experience.The Division of Student Affairs partners with the academic schools/college and other University Divisions in allegiance with the University’s vision and mission to advance student learning success.

MissionThe mission of the Northwestern University Division of Student Affairs is to educate students, engage the community, and enrich the Northwestern experience.We pursue our mission through providing learning programs, services, and mentoring to maximize students’ potential, removing barriers to learning, strengthening readiness to learn, and sustaining a safe, and healthy Northwestern community.

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UCSIndividual Appointments

Demand for individual appointments has been increasing yearly. Total appointments for 2012, 7,360, were up 18% over last year. Students served came from across campus:

• WCAS (2,872, up 6%) • McCormick (1,255, up 37%)• School of Communication

(1,181, up 36%). • Increases were most notable for

Freshmen, which more than doubled. • For Graduate Students, up over 50%.

The growth for these groups reflectssuccessfulstrategic outreach and programming.

• Walk-ins (620 Lincoln and Career Lab in Library)

• Yearly total numbers for walk-ins (1,049) were equivalent to last year (1,055) but 15% more students accessed this service in the Career Lab location than in previous years. Different from previous years, winter quarter showed the highest usage instead of fall quarter.

ReferralsIncreased appointment activity was partially due to a jump in campus referrals to UCS. A total of 3,433 students reported they were referred -- up 37% over the previous year. Almost 40% came from faculty or academic advisers and 33% from other students.

Programming/WorkshopsWith increased emphasis on outreach, 17% more programming was offered with a total of 279 events compared to the previous year’s 237, reaching over 6,000 students. Programming ranged from general workshops on career preparation to customizedprogramminggearedtospecificclass levels, academic areas, or special topics. A high percentage (69%) was co-sponsored, and of these, 40% were co-sponsored by academic departments. UCS also cosponsored many programs with other DOSAofficesandofficesundertheProvost,such as Athletics, NAA, and Academic Advising, as well as student groups.

UNIVERSITYCAREERSERVICES

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Crisis Management• Handled167“severeandurgent”casesinvolvingstudentswithseriousmentalhealthissues1• Processed86medicalwithdrawalsforundergraduateandgraduatestudentsincrisis• Respondedto6criticalincidentsthataffectedmanystudents,faculty,andstaff,includingthe

deathof3Northwesternstudents,thedeathofafacultymember,thechildabuseincidentatPennState,andtheshootingsattheshootingsatOikosUniversityinOakland,California.2

ThesesnapshotsrepresentdataspecifictotheservicesofferedattheEvanstoncampusfortheundergraduatepopulation.TheChicagocampusCAPSsnapshotforgraduatestudents,isalsoincludedforreference.

1 Severe and urgent cases include students who were suicidal, violent, psychotic, and/or severely compromised in some way 2 A critical incident is one in which a major tragic or catastrophic event occurs, affecting many students, faculty, and/or staff. Such events might involve a student death, a natural disaster, or other major incident.

SERVICES

COUNSELINGPSYCHOLOGICALAND

DATA SNAPSHOTS 2011-2012Graduate/Professional

Student Demographic Data*

Gender 206 Men (41.4%) 287 Women (57.7%)1 Transgendered (0.2%)

Campus 321 (64.2%) Evanston 173 (34.8%) Chicago

Race/Ethnicity 291 (58.6%) Caucasian95 (19.1%) Asian American100 (20.1%) International *39 (7.8%) Latino(a)25 (5.0%) African American16 (3.2%) Multi-Racial29(5.8%)Other,unspecified

Relationship Status 218 (43.9%) Single189 (38.0%) Committed Relationship61 (12.3%) Married10 (2.0%) Domestic Partnership7 (1.4%) Separated

School 93 (18.7%) WCAS67 (13.5%) Law78 (15.7%) Feinberg *51 (10.3%) Kellogg35 (7.0%) McCormick32 (6.4%) Communication29 (5.8%) Medill21 (4.2%) Bienen16 (3.2%) SESP8 (1.6%) Continuing Studies1 (0.2%) Seminary

Housing 448 (90.1%) Off-Campus39 (7.8%) Residence Hall

Previous Treatment 250 (50.3%) students reported previous counseling

Binge Drinking(5 or more drinks for men and 4 or more drinks for women in a row.)

181 (36.8%) reported that they engaged in binge drinking at least one time in the past two weeks.

Previous Suicide Attempt 19 (3.8%) students reported a previous suicide attempt

Seriously Considered Suicide 72 (16.1%) seriously considered suicide

Top Presenting Concerns: Student Self-Report

• Social Role Anxiety• Academic Issues• General Anxiety• Depression• Family of Origin Issues• Eating Concerns• Hostility• Substance Use

*When students come to CAPS they complete a problem checklist called, Counseling Center Assessment of Psychological Symptoms (CCAPS), which is an instrument that was developed at the University of Michigan. The CCAPS has a 8 subscales and has been found to be psychometrically sound.

DATA SNAPSHOTS 2011-2012Undergraduates

Student Demographic Data

Total 731 Students

Gender 302 Men (41.3%) 422 Women (57.7%)

Race/Ethnicity 480 (61.6%) Caucasian134 (18.4%) Asian American 44 (6%) African American35 (4.8%) Latino(a)59 (8.1%) International41 (5.6%) Multi-Racial2(.3%)PacificIslander2 (.3%) Amer. Indian or Alaskan Native11(1.5%)Other,unspecified

Academic Status 195 (26.7%) Freshman190 (26%) Sophomore169 (23.1%) Junior172 (23.5%) Senior

School 367 (50.2%) WCAS149 (20.4%) Communication78 (10.7%) McCormick53 (7.3%) Medill33 (4.5%) SESP27 (3.7%) Bienen3 (0.4%) SCS

Housing 343 (46.9%) Residence Hall282 (38.6%) Off-Campus92 (12.6%) Greek House

Previous Treatment 328 (46.2%) students reported previous counseling

Previous Suicide Attempt 39 (7.4%) students reported a previous suicide attempt

Seriously Considered Suicide

133 (21.2%) students seriously considered suicide

Binge Drinking (5 or more drinks for men and 4 or more drinks for women in a row.)

318 (43.5%) reported that they engaged in binge drinking at least one time in the past two weeks.

Top Presenting Concerns: Student Self-Report*

• Academic Issues• Social Role Anxiety• Depression• General Anxiety• Eating Concerns• Family of Origin Issues• Hostility• Substance Use

• Completed 16,766 appointments with 1,910 undergraduate and graduate/professional

• Completed 30,559 outpatient visits in the health services in Evanston and Chicago

• Completed 18,695 lab tests in Evanston• Filled 9,538 prescriptions in Evanston• Conducted 191 brief alcohol screening

and intervention interviews (BASICS) with students involved in serious alcohol-related incidents

HEALTHSERVICE

Key Performance Indicator FY 2012 % Change from Prior Year

Total Outpatient Visits - Evanston 25,955 +4.91%

Total Outpatient Visits - Chicago 4,604 +7.17%

Outpatient Visits - General Medicine – Evanston 20,605 +11.73%

Outpatient Visits - Women’s Health 2,429 -0.9%

Outpatient Visits - Surgery Clinic 514 +29.47%

Lab Tests - Evanston 18,695 -1.01%

X-rays - Evanston 1,947 +19.74%

Prescriptions - Evanston 9,538 +4.7%

Allergy Shots - Evanston 918 +28.4%

Flu Shots - Evanston 1,693 +26.82%

Outpatient Physician Visits - Chicago 1,503 +5.92%

Outpatient Nurse Practitioner Visits - Chicago 1,078 +3.55%

Outpatient LPN/Medical Assistant Visits - Chicago 2,023 +10.19%

Patient Invoices Processed 41,448 +5.3%

• Resolved 1,376 student disciplinary matters

• Followed-up with 95 students transported to the hospital for excessive alcohol consumption

• Worked with 43 students and their families following hospitalization

• Assisted with the transport of 59 students to the emergency room for a mental health evaluation

Freshman 517

Sophomore 1135

Junior 1123

Senior 2208

Graduate 3741

Professional 194

Other/Not Defined/None 224

Total 9142

Discreet Individual Students Served:Number of Discreet Individual Students Seen by Academic Class – Evanston

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Academic Group

# Outpatient Visits 2011-2012

Comm 3435

Contng Ed 170

Educ & SP 1370

EMP 9

Grad Schl 326

Kellogg 3375

Law School 273

MEAS 3978

Academic Group

# Outpatient Visits 2011-2012

Medical 212

Medill 1614

Music 942

Non-Degree 79

Phys Ther 7

PhysAssist 1

Prost Orth 1

WCAS 975

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Safe Ride gave 67,977 car rides to students between 7pm and 3 am for safety reasons during the school year.

DEAN OF STUDENTS OFFICE

The principle programs and services for both undergraduate and graduate students overseen by the Dean of Students Officeinclude:

• Student Emotional Health & Wellness support; including Medical Leave of Absence (MLOA) coordination

• 24/7/365 Student Life Emergency Contact. Principle point of contact for NUPD, CAPS, Risk Management, for after-hours on-call response.

• Parent & Family Liaison – both individual and group communication and problem solving

• LiaisonwithAcademicDeansoffices for undergraduate, graduate & professional schools

• Support for Off-Campus Student Life and community relations

• Student Conduct. Administrative Hearing officer,aswellasConductCase Appeal oversight

• General issue problem solving.

F ‘09 F ‘10 F ‘11 W ‘10 W ‘11 W ‘12 S ‘10 S ‘11 S ‘12 F ‘12

Medical Leaves of Absence

20 22 31 14 27 31 25 23 24 25

Hospitalizations n/a 6 18 n/a 12 13 10 8 12 15

Student Deaths 2 0 0 1 1 1 1 0 0 2

Wellness Checks n/a 60 48 n/a 79 55 64 74 68 66

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Overall Student Conduct System

OSCCR tracks all student conduct cases addressed through the Division of Student Affairs. This allows us to present the following overview of student conduct at Northwestern over the past year.

&CONFLICT RESOLUTIONSTUDENT CONDUCT

OSCCR

• Total conduct matters: The total cases resolved this year by the Division of Student Affairs increased 14.5% to a total of 1,357 cases. This included 687 cases (+15%) that were resolved by University Residential Life staff (50.6%), 660 cases (+17%) that were resolved by OSCCR staff (48.6%), and with the remaining cases resolved by other staff or through formal hearing processes, like University Hearing and Appeals System (UHAS) or Sexual Assault Hearing and Appeals System (SAHAS).

• Respondents: Of the respondents going through the conduct process, over 90% (1,204) involved individual students (as opposed to student groups), and these students are predominantly male (66%), underclassmen (freshmen 40%; sophomore 28%), and live in undergraduate residence halls (71%). Of the incidents involving groups/organization (123), the majority involved off-campus residences (58) and fraternities (49).

• Incidents: Of the incidents leading to conduct referrals, the largest proportion (41%) continued to occur in the Fall Quarter. In terms of the location of conduct incidents, just over half (54%) occurred in undergraduate residence facilities, about 17% occurred online, over 16% occurred off-campus, and about 12% occurred elsewhere on campus (including fraternity houses).

• Violations/Charges: The most common alleged conduct charges have remained virtually the same over the past few years: 1) Alcohol violations – 621 2) Disorderly conduct/noise – 277 3) Computer/network abuses – 226 4) Abusive/dangerous acts – 121

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• Other common charges include:firesafety (70), drugs (68), unauthorized entry/use of facilities (64), theft/ damage (57), fraud/dishonesty (51), and residence hall infractions (50).

• Findings: Students are found responsible or “in violation” of a conduct charge approximately 75% of the time. About15%ofchargesresultinafindingof “not in violation,” and about 10% of chargesresultinsomeotherfinding(deferral, dismissal, advisory, etc.).

• Sanctions: The most common disciplinary sanctions remain: 1) Formal warning – 569 2) Disciplinary probation – 180 3) Housing probation – 73 As a result of a concerted effort to address alcohol and drug violations, there was a noticeable increase in the number of students referred to AOD interventions, including BASICS (174, up from 104 last year) and the online AlcoholEdu program (185, up from 55 last year).

• Appeals/Reviews: Consistent with past years, only a small number of cases (24) resulted in further appeals or reviews.

• Serious & Significant Cases: There wereseveralsignificantcasesover the past year. One fraternity chapter was suspended and closed after a series of events, and several other chapters are currently under review or reorganization by their national chapters and/or Northwestern.

• Inaddition,therewereseveralsignificantcases involving individual students. Two students were suspended or excluded this year, one for drug distribution and one for sexual assault (this matter is still going through the appeal process).

It is important to note that, because of significantincidentslikethese,annualstatisticsdonotalwaysaccuratelyreflectthe workload associated with many cases. Certain complex cases consume an inordinate amount of time, particularly those involving groups or serious allegations. For example, one case this year produced over 450 email communications to and from our office,inadditiontotheworkandenergyofmultiple members of our staff and many other individuals within the University.

• Alcohol Transports: This year we had 95 documented cases of individuals being transported to the hospital for excessive alcohol consumption. Overall, this number is consistent with the past three years (which each had between 89 and 104 transports). However, Fall Quarter 2011 had the highest number of transports (53) we have recorded for a single quarter. Freshmen (54%) remain the single largest group at risk for alcohol transports, but this year’s group was almost equally split between men (47) and women (48).

• Arrests & Citations: This year, 24 students were arrested for alleged criminal acts, with the most common charges involving alcohol (8). Notable arrests included a senior who was arrested for drug distribution a few weeks before graduation and a graduate student who was arrested for physically abusing his son in a University housing facility.

• Also, 140 students were issued citations by the police, with the most common charges being alcohol (60), fraudulent identificationcards(22),anddrugs(19).

InStudentAffairsweregularlymeasurewhatstudentsarelearningasaresultoftheirinvolvementintheprogramsandactivitiesweplanandimplementandtheservicesweprovide.Wedothisistwoways.Firstweaskstudentsinsurveyandfocusgroupshowmuchtheyhavelearnedfromtheirparticipationinthingslikecampusactivities,thestudentconductprocess,theirvolunteerand/orcommunityservicework,andintheresidencehalls.Hereareafewexamplesofwhattheyhavereportedinthelastyearortwo.

• Ona2012surveyexploringNorthwesternundergraduatestudentinvolvementincampusactivities,88%“stronglyagreed”or“somewhatagreed”theirparticipationintheseout-of-classexperiencesincreasedtheirabilitytoworkinateam

• Onthatsamesurvey,87%“stronglyagreed”or“somewhatagreed”asaresultoftheirinvolvementincampusactivities,theircommunicationskillshadimproved

• Ona2011surveymeasuringNorthwesternundergraduatestudentengagementincivicandcommunityvolunteerwork,76%oftherespondents“stronglyagreed”or“somewhatagreed”theirinvolvementhadtaughtthemhowtoworkcollaborativelywithothers

Wealsoassessstudentlearningmoreformally,measuringknowledge,attitudesandexperiencesbeforeaworkshoportrainingprogramandthenimmediatelyaftertheprogram,orsometimesevensixmonthslater.Hereareafewexamplesofthesekindsofassessmentprojects.

• TheRed Watch Band Training Program,abystanderinterventionprogramdesignedtoreducehighriskdrinkingamongundergraduates

• QPR,asuicidepreventionprogram(question,persuade,refer)

• SafeSpace Training,aprogramthattrainsstudents,facultyandstafftoprovidesupport,information,andactasadvocateswithLGBTQindividualswithintheuniversitycommunity

• Norris STARS Program,theNorrisstudentemployeetrainingprogram

• Community Assistant Training,atrainingprogrambasedonanintegratedcoursedesignmodel

CONTRIBUTIONS TOSTUDENT LEARNING

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• New Dean of Students to join Student Affairs in February 2013

Todd Adams, Ph.D. is the new assistant vice president/dean of students and will join our campus next month. He comes to us from Duke University where he has been for 13 years. His most recent role at Duke is Senior Associate Dean of Students. He will oversee Disabilities Services, Student Conduct and ConflictResolution,OffCampusLife,Deanof Students staff, as well as medical leave of absences, withdrawals, and participate in the Behavioral Consultation Team. He also will be a member of the Undergraduate Council. In addition to Todd, we have a new ministrative assistant, Melissa Goldstein. She is responsible forcoordinatingtheOfficeoftheDeanofStudentsandstudenttransactions.TheOfficeof the Dean of Students telephone number is 847-491-8430.

• New Director of Campus Inclusion and Community Joins Student Affairs Staff

Thanks to a gift from an alumni donor, in September Student Affairs welcomed Lesley-Ann Brown to the staff. In her new role, Dr. Brown will lead a number of initiatives designed to foster a more inclusive learning environment forallstudents.Morespecifically,shewillwork collaboratively with the entire campus community to create opportunities for dialogue, experiential learning, leadership development, multicultural education, social justice training, and advocacy. Dr. Brown will also monitor the RespectNU website (www.northwestern.edu/studentaffairs/dos/programs-and-services/respect/index.html) for bias incident reports and coordinate the University’s investigation and response to them.

• New Assistant Dean

Katrina Reynolds has been named Assistant Dean of Students. Beginning in February, she will work closely with the Assistant VP/Dean of Students to assess and resolve student issues pertaining to various degrees of crisis includingpersonalsafety,mentalhealth,conflictresolution, and sexual assault.

• New Assistant Dean

MonaDugojoinedtheDeanofStudentsOfficein December 2012. As the Assistant Dean, she will provide support to the Assistant VP/Dean of Students.

• Residential Services Master Plan

We are developing a long-range (10+ year) master plan for our residential facilities which will include current renovation needs and ideas for new construction based on the university strategic plan and feedback from our students. This plan will also incorporate the Greek housing buildings. The plan is set to be completed by March 2013.

• QPR, a Suicide Prevention Training Program, Launched by CAPS

QPR (Question, Persuade, Refer) is a community-focused, nationally-recognized, empirically-based suicide prevention program. Faculty, staff and students from across the University. Please invite CAPS to train your faculty and staff.

• Norris Center Feasibility Study This past year a feasibility study is being conducted on the Norris Center. The study will be completed in March with the anticipation of creating opportunities to expand the building to better serve our university community.

EXCITINGNEW PEOPLE & INITIATIVES