dear fellow traveller_2010

8/14/2019 Dear Fellow Traveller_2010

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Zoe’s Travel Service

2306 Ravenwood Grand Prairie, TX

214.674.7693 or 866.373.5767

CruiseFest 2010



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Zoe’s Travel Service 2306 Ravenwood Drive Grand Prairie, TX 75050

Notes:



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Dear Fellow Traveler;

Thanks for joining us on CruiseFest 2009. This is the second year that Hot Springs VillageRotary has sponsored CruiseFest with the assistance of Zoe's Travel Service.

It is our desire to make this an enjoyable trip for you and the best CruiseFest ever so you

will join us again. We look forward to seeing you on the cruise.

It isn’t often you get to have a great time and serve a great cause; as you know a portion of your CruiseFest fare goes to the charities of the Hot Springs Village Rotary Club. Thischarity and the Hot Springs Village Rotary serve many worthy causes in the Village andaround the world. For more information just ask some to the Rotarian's on the cruise andjoin me in thanking them for their service to others.

This booklet is designed to answer many of your questions and to help you get ready forCruiseFest 2010. We will try to answer as many questions as we can and provide you withlinks to more information, but if you still have a question (or comment ‐ just call or emailus) we are there to help you make this the best vacation ever.

Cheryl GrayAgent/[email protected] 214.674.7693 Cell866.373.5767 Toll Free



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CruiseFest 2010 Schedule ..................................................................................................................... 5 Boarding Documents............................................................................................................................ 6 Parking ................................................................................................................................................ 6 What to Pack ....................................................................................................................................... 6 Medicines ............................................................................................................................................ 7 The Bus Ride‐(meals and facilities) ....................................................................................................... 7 The Hotel‐ Hilton Galveston ................................................................................................................. 7 The Galveston Restaurant‐ Casey’s ...................................................................................................... 8 City Tour .............................................................................................................................................. 8 Group Travel Insurance ........................................................................................................................ 9 Embarkation

–

getting

on

the

ship

.......................................................................................................

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What Identification You need to Take ................................................................................................ 10 Special Need Accommodations .......................................................................................................... 10 Shore Excursions ................................................................................................................................ 10 Dining On the Ship ............................................................................................................................ 10 Emergency Contacts ........................................................................................................................... 12 Cell Phones ........................................................................................................................................ 12 Frequently Asked Questions (written by CARNIVAL) .......................................................................... 12

What to Wear? ........................................................................................................................................ 12 What is the tipping policy onboard? ....................................................................................................... 13 Is there a doctor on board? .................................................................................................................... 13 What is Sail & Sign? ................................................................................................................................. 15 Can I access the Internet while on board? .............................................................................................. 16 Can I use my cell phone on the ship? ..................................................................................................... 17 Can I receive phone calls onboard? ........................................................................................................ 18 Can I call home while on board? ............................................................................................................. 18 Ticket Contracts ...................................................................................................................................... 18 Is there an ATM on board? ..................................................................................................................... 18

Why Use a Travel Professional? ......................................................................................................... 19



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Boarding Documents

CARNIVAL uses electronic documents forboarding ‐ they are only available onlineand must be downloaded and printed

before you board. Your Fun Pass is youboarding pass. Do not forget yourpassport to use as identification whileboarding. Zoe’s travel has completed,downloaded and printed the documentsfor you. The document packages will beavailable for you at the pre‐cruisemeeting. Please make sure you bringthese with you on the trip and do not pack them in your checked luggage.

Carnival Luggage tags are alsodownloaded and printed by Zoe’s TravelService. Make sure you have one tag foreach piece of luggage you plan to check.You do not need tags for carry‐on luggage‐ just make sure you name is on the carry‐on. You will be provided with twoluggage tags per cabin as we try to limit checked baggage to one large bag perperson because of bus space. If you needadditional tags please let Zoe’s Travelservice know. Follow the directions forfolding and attaching the tags to yourluggage. If you lose your tags or they teartags are available at the port when wecheck in. Do not leave your luggage if it does not have a tag on it.

If you have questions or problems withany part of this, please give us a call.

Parking

Parking at no additional cost will beavailable during the cruise at the DesotoPool lot. If you are not a resident of Hot Springs Village make sure you call Donna

Aylward at 501‐984‐2605 to arrange yourentry into the village. The HSV police areaware that people on CruiseFest 2010 willbe parking at the pool lot and they will bewatching the cars ‐ but as always make

sure your car is locked and no valuablesare visible.

What to Pack

Baggage space is limited on our buses soplease bring no more than one carry‐onand one large suitcase per person. Pack

an overnight bag (usually your carry on)for the hotel in Galveston and leave yourlarge (Cruise) luggage on the busovernight.

DO NOT pack your valuables (jewelry,money, and cameras), medicines or traveldocuments (boarding pass andidentification) in your baggage that willbe checked.

On Carnival you may bring one bottle of wine per person on board. If you want toconsume the wine at your dinner tableyou will be charged a corkage fee of $10per bottle. If you bring liquor on board ineither carry on or checked bag – and if it is found it will be confiscated and may bedestroyed with no compensation to youfor your loss.

The weather will be warm in the

Caribbean ‐ but may be cool when weleave Galveston ‐ and it is often cool in thedining rooms because of the airconditioning ‐ we suggest you bring alight jacket and or sweater. A brief rainshower is not uncommon in some of theports ‐ so if you are taking and outside



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excursion you may want to consider apackable rain jacket or umbrella.

There is one formal night during thecruise. Formal dress is not required.

Medicines

Make sure you bring all of you medicationon board in your carryon bags!Furthermore, make sure you have enoughfor the trip and an extra day or two. Wesuggest that you bring them in theprescription bottles ‐so in case of anemergency refill or boarder inspectionyou have the information needed. DO

NOT PACK MEDICINES IN YOURCHECKED BAGGAGE.

The Bus Ride-(meals and

facilities)

Rotary and Zoe's have chartered moderncoaches to provide you with acomfortable ride to Galveston, transfer tothe restaurant and back to the hotel and

to the Cruise terminal and finally back toHot Springs Village.

When we return from the cruise buseswill be waiting for us at the Cruiseterminal to take us back to Hot SpringsVillage. The buses will be scheduled toarrive at the Cruise terminal to pick us upat 11am – you will be allowed the leavethe ship after customs has cleared theship and CARNIVAL announces

disembarkation. We have scheduled whenthe buses are to arrive, and they cannot arrive at the terminal until scheduled toarrive or depart before the scheduled todepart. We suggest you stay on the shipand relax until just enough time to get off the ship, claim you bags and clearcustoms (35‐45 minutes) and then board

the bus. There are very fewaccommodations for you to wait for thebus once you leave the ship.

The buses have restroom facilities and

will make stops as needed for rest breaks.Additionally meals and drinks will beprovided on the trip down and return.

Baggage room on the bus is limited so werequest that you limit your bags to onecarry on and one large bag per person.Your carryon should contain what youwill need at the hotel as well as when youboard the ship, your valuables andmedicines and travel documents. The is

limited space on the bus for the carry‐onbags, so we suggest that each couplebrings only one carry on into the bus withthem and have the other one stored underthe coach to pick up when we get to thehotel. There will be people at all places tohelp you with your luggage. If you need alittle extra help ‐ like getting the luggagefrom your car just let someone at the busknow. Tips for the people who help withluggage at the cruise terminal are

included in the fare. We suggest youconsider a tip for the bus drivers and thepeople at the hotel that assist you withbags.

The Hotel- Hilton Galveston

The Hilton Galveston Island resort hotel, located on the 30‐acre San LuisResort, has undergone generous

renovations and upgrades to its 240guestrooms. Renovations have enhancedthe residential feel of the hotel, withupgraded amenities and guest servicesthroughout the property. The HiltonGalveston hotel, famous across the regionfor its exceptional accommodations andfacilities, is conveniently located along



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Galveston Island's Seawall Boulevard andis the proud recipient of the prestigiousAAA Four Diamond Rating. Upon arrivingat the Hilton Galveston, Texas hotel,guests will notice the beautifully

renovated lobby adorned with palm treesand modern wall coverings with touchesof blues and greens throughout.Renovations and upgrades performed tothe guest suites at the Hilton Galveston,TX hotel include the addition of luxury,residential‐style furnishings and top‐of‐the‐line linens and bedding. Soft colorhues with island inspiration provide arelaxing environment for guests. Thespacious accommodations offer a sleek,

clean and clutter‐free feel along withaccess to breath‐taking Gulf views fromprivate balconies. Modern amenities suchas flat screen high definition televisions,executive‐style desk and swivel chairmake the Hilton Galveston Island an ideallocation for business travelers.

The Galveston Restaurant -

Casey’s

With a tradition of excellence for over 92years. Back in 1911 when our great‐grandfather, S.J. Gaido, first opened hisrestaurant, visitors often arrived by boat or on the old interurban line. Our family'scommitment was to make the tripworthwhile with the best in service andthe finest in seafood. What a DelightfulDifference! Because of our 50 year

tradition of excellence, you'll enjoyconsistently superior quality food at Casey's. We want to give you thebest...nothing less.

We do whatever it takes to insure quality.We peel our own shrimp and filet ourown fish. Casey's soups, salads, sauces,

and desserts are homemade from ourown recipes. The bread is baked in ourkitchen each morning, and the vegetablesand fruits are hand‐selected fresh fromthe produce market.

Some things are very special about Galveston Island. Casey's is one of them.

City Tour

This year CruiseFest will include a bustour of historic Galveston. We will depart from the hotel to begin our tour ending at the Cruise Terminal where will will boardour ship.

The tour will be lead by Jan Johnson.Fifth generation Galvestonian JANJOHNSON has been seriously studying theIsland's rich history as a part‐time TourGuide since 1982. A direct descendant of two 1900 Storm survivors, her interest inher Island heritage was born when hermother, Dorris Stechmann Johnson,became secretary to John Garner'sHistoric American Buildings Survey in

1966‐67.Jan earned a Bachelor of Science inElementary Education at the University of Houston in 1986 with a 3.94 GPA. In1995, she attained her Masters of Art inLiterature when she researched andwrote the history of Galveston's LittleTheatre, 1922‐1942. She took the fulltime "free fall with free lancing" in May2000.Her stories have been published invarious local publications such asWHEREHouston, the Galveston CountyDaily News, Twisted Parrot, Centex's OurPlace magazine, and on Guidry NewsService. In September 2004, Jancompleted more scholarly research on"The Reymershoffers: Early Texas Czech



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Entrepreneurs" for the Czechoslovak Genealogical Society International'snewsletter, Nase rodin.

Group Travel

Insurance

Your entire trip is covered by group travelinsurance that was included with the cost of CruiseFest 2010. You will receive aseparate brochure describing thecoverage, conditions and claim filing. If you have any questions please call Cherylat Zoe’s Travel Service.

Embarkation – getting on the

ship

Getting on the ship sometimes looksconfusing because of all of the peoplegetting on and off the same time. Usuallythe ports do a great job in directing you –just look for signs and uniformed peopleto assist you if you need help. Andremember Cheryl and Donna will be thereto assist you.

Normally the process starts around noon–this can be delayed if the ship was latearriving in port or the custom andboarder inspections are delayed or slow.Don’t worry the ship won’t leave without us if the whole process is delayed.Normally there are just a few easy stepsto get ready to board‐ you will go to acounter (there will be a line) where youwill show the agents your identificationand give them your credit card to

establish your on board credit account. (If you are going to use a cash onboardaccount they will advise you of theprocedures at that point – we do not recommend using cash as the method asthe deposits are usually very high). Youmay be asked for your confirmationnumber and if any information is missing

in the registration file you will need tocomplete. You are usually then given yourshipboard cards which you use foridentification on boarding, use as the keyto your cabin and as a charge card on the

ship. When you have completed theregistration and if the ship is ready toboard you will be shown to the entranceand you will board the ship. Sometimes, if the ship is not ready to board – or theyare boarding by groups you will bedirected to a holding area to await boarding. If you have any problems orquestions here please find Cheryl orDonna for assistance – we usually do not board until all of our passengers on ready

to board. You can have the Carnival agent page a representative of Zoe’s TravelService.

When you first get on the ship we suggest you head for your cabin where you maymeet you cabin steward and find the first ships newsletter waiting for you. In somecases when the ship was delayed inunloading your cabin may not be readywhen you board because it is still being

cleaned. Either way we suggest you headto the open restaurants and enjoy yourfirst on board meal. It may be a littlecrowded in the open restaurant as most people head there as soon as they get on –don’t worry it is not normally thiscrowded for meal times as many morerestaurants are open and people pick different times. This is also a good time tomake reservations for SPA treatments orspecialty restaurants.

If you have any questions or problemswith you cabin see the purser’s office orcontact Cheryl Cabin 6456 or DonnaCabin 8319



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What Identification You need to

Take

Just like any travel these days you will berequired to present identification to

board the ship. Boarding is covered bythe rules of the US HomelandTransportation Security Agency for thefederal government. You will be travelingout of the United States ‐ while passportsare not required they are highlyrecommended. If you don’t have one get one. While it may not be required to get on the ship ‐ you will be in foreigncountries and if you have any problems inthat country you will need to show a

passport ‐ and in the rare case you get illor have an emergency you will have tohave a passport to fly home and to get into the US. Make sure the names on

your passport match the names on

your documents – if they do not please call Zoe’s Travel Service immediately.

Special Need Accommodations.

If you have already notified us of special

needs we have communicated that information to the Cruise Line. If yourequire a special diet CARNIVAL asks that you contact the head waiter (maître d’)after boarding and advise them of yourspecial needs. You will also have to tellyour waiter at meal times. The advancenotification only ensures they have thecorrect foods in inventory.

If you need Oxygen on board and have not

already notified us please callimmediately 214‐674‐7693.

If you will have special diet or otheraccommodation need during the tripmake sure you let us know in advance.This includes needing a wheelchair,special diets, oxygen etc. Most special

needs can be accommodated on the tripbut we need to know about them inadvance so we can make sure youraccommodations are available.

If you want to rent a scooter during thetrip please let us know ‐ thosearrangements must be made in advanceand the number of scooters is oftenlimited ‐ scooter rental is at additionalcost.

Shore Excursions

You may book shore excursions two ways.One is directly through CARNIVAL ‐ you

can do this now by booking online at www.Carnival.com/excursions ‐ or wait until you get on the ship and follow theinstruction there on how to book excursions.

If you book CARNIVAL excursions makesure you understand cancellation policies.These costs are not covered by insuranceshould you have to cancel in most cases,and sometimes there are deadlines for

cancellations to receive a refund.

Dining On the Ship

Group Dining for the Hot Springs VillageRotary Group:

The majority of the group has decided toeat at 6:00 pm in the main dining room.When you check in and get your room keyyou will be assigned a dining room tablenumber and dining time. While you areassigned to a specific table you are free tosit at anyone of the groups tables. For thefirst night make sure you sit at yourassigned table. I will know all of thegroups tables after that and will let you



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know which tables belong to our group.After that you can sit at any group tablethat has an open seat.

Carnival Cuisine Breakfast, lunch or

dinner ‐ Carnival's Your ChoiceDining means lots of great food choicesfor you. If it's popular for breakfast, wehave it. And with so many activities towork up a midday appetite, we have evenmore ways to satisfy it. Try full service inthemain restaurant, or if you want more funin the sun, the sea view bistro's flexiblehours and casual T‐shirt‐and‐shorts dresscode, make it the perfect choice.

The best way to begin an evening at sea isin an elegant atmosphere, delighting indelicious food, gracious service andsparkling conversation. We also offer SpaCarnival selections, which are big in tastebut low in fat, sodium and cholesterol.Dining Options Find your favorite spot inthe main restaurant and order whateveryou want from new menus every day.

For cappuccino, espresso and your choiceof world‐famous teas, every ship has aEuropean‐style café ‐ and don't forget thefreshly baked pastries and the huge hot fudge sundae selection. Every ship alsofeatures a complimentary sushi bar and aNew York‐style deli.

Lido Buffet Prefer good, casual, sit‐anywhere eatin'? Then our Lido deck dining is just for you ‐ eat whatever,whenever. Also, unlike land resorts, ourkitchen never closes. The Pizzeriafeaturing salads, freshly baked pizzas andcalzones is accessible 24 hours a day.Bistro Café We have something special forevery craving. For cappuccino, espressoand your choice of world‐famous teas,

every ship has a European‐style café. Howabout freshly baked pastries or a huge hot fudge sundae to go with them (just asuggestion)? Every ship also features acomplimen93tary sushi bar and a New

York‐style deli.The sea view bistro has flexible hours of operation to fit your fun‐filled schedule,and boasts delicious buffet selections, asalad bar, carving stations and decadent desserts

Stateroom Dining Complimentary ‐ andcheerful ‐ stateroom service is always just a call away. Feeling hungry, but not in themood to leave your cozy and comfortable

stateroom? Well relax order up from ourtasty room service menu, and one of ourpleasant and attentive attendants willbring your desire right to your door ‐ 24hours day.Great breakfasts taste even better at sea. Start with your favorite fresh fruit juice. Then, choose from the freshest ingredients as we prepare your omelet just the way you like it. Plump pancakes,golden French toast, hot and cold cereals,

freshly brewed coffee and a choice of teas.If it's popular for breakfast, we have it.There are lots of ways to work up amidday appetiteThe ever‐changing lunch cuisine mayinclude such exciting entrees as savoryShrimp Tempura, succulent roast beef and fresh salmon in citrus butter. Thereare always fantastic pasta creations, aswell as delicious soups, salads and help‐yourself desserts. You don't even have togo inside for lunch. Just enjoy the lavishoutdoor buffet.Steakhouse Our reservations‐recommended steakhouses have aManhattan‐chic setting and featuremouth‐watering USDA prime beef cookedto your exact specifications. Or choose



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from our fantastic selection of seafoodentrees, gourmet appetizers andextensive wine list.For the charge of $30 per person, take inthe atmosphere and enjoy the amazing

culinary creations of our chefs.

Emergency Contacts

Below are numbers you can leave withfamily and friends about emergencycontacts during our trip:Zoe’s Travel Cell Phones

Cheryl – 1‐214‐674‐7693 – this phonewill be on during the bus trips and inGalveston and during the day weboarding and the day we aredisembarking – it will only be off whenwe are at sea and in non‐US ports.

Zoe’s Cabin on the ship is 6456Rotary Cell PhonesDonna Aylward 501‐984‐2605Hilton Galveston5400 Seawall Boulevard Galveston, TX 77551 (409) 744-5000

Cell Phones

Your cell phone will work on the ship andin some of the ports. BUT – the shipcharges and roaming charges can be veryhigh – so check before you use yourphone – or even turn it on. InternationalRoaming rates for making and receivingcalls, data and text messages apply.Additionally we have had reports (and it

has happen to Cheryl) that people havebeen able to hack into cell phonesMexican ports and make calls that get charged to your phone, so be carefulturning your phone on in these ports.

If you have a smart phone or PDA makesure you turn off automatic datasynchronization as international rates areextremely high in some cases for thisservice.

Frequently Asked Questions

(written by CARNIVAL)

What to Wear?

Casual attire is the order of the day. Wesuggest shorts, sundresses, tank tops, etc.for the ladies, and for men; shorts, poloshirts, T‐shirts, etc. will do. We suggest you wear rubber‐soled, low heeled or flat shoes for extra traction while onboard.The use of any footwear with wheels,

including but not limited, to Heelys©shoes, is prohibited on board our ships.For dining you may want to dress up a bit and/or bring along a light sports jacket orcardigan.Most evenings we have a Cruise Casualdress code, but there are those CruiseElegant evenings one or two nightsthroughout your “Fun Ship” voyage,where you will have the opportunity toshowcase your more elegant attire. Forthose who want casual attire for dinnertime, the Lido Restaurant is open nightly,and has a more relaxed theme. However,shirts and shoes/footwear (flip‐flops)must be worn at all times inside the LidoRestaurant.



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Both dress codes for the dining rooms aredescribed below.

Cruise Casual Dining Dress Code:Gentlemen ‐ Sport slacks, khakis, jeans

(no cut‐offs), dress shorts (long), collaredsport shirts; Ladies ‐ Casual dresses,casual skirts or pants and blouses,summer dresses, Capri pants, dressshorts, jeans (no cut‐offs).Not permitted in the dining room duringthe Cruise Casual dinner for ladies andgentlemen: shorts, gym shorts, basketballshorts, beach flip‐flops, bathing suit attire,cut‐off jeans, and sleeveless shirts formen and baseball hats.

Cruise Elegant Dining Dress Code:Gentlemen ‐ Dress slacks, dress shirts. Wealso suggest a sport coat. If you wish towear suits and ties or tuxedos, by allmeans we invite you to do so. Ladies ‐Cocktail dresses, pantsuits, elegant skirtsand blouses; if you‘d like to show off yourevening gowns, that's great too!Not permitted in the dining room duringthe Cruise Elegant dinner for ladies and

gentlemen: shorts, gym shorts, T‐shirts,beach flip‐flops, bathing suit attire, jeans,cut‐off jeans, sleeveless shirts for men,sportswear, and baseball hats.

What is the tipping policy onboard?

Service GratuitiesFor your convenience, we automaticallycharge the gratuities for dining andstateroom staff to your onboard Sail &

Sign account. The total amount is $10.00per guest, per day (our recommendedguideline) as follows:$ 3.50 Per Day Stateroom Services$ 5.50 Per Day Dining Room Services

$ 1.00 Per Day Alternative Services:distributed to other kitchen and hotelservice staff Our Staff is totally committed to exceedyour expectations in every way possible.

If you are not satisfied with the serviceyou receive, we encourage you to contact the Guest Services desk while onboard.This will allow us to address yourconcerns in a timely and appropriatefashion. At your discretion, you mayadjust the gratuities at any time.For beverage purchases, fifteen percent of the bill is automatically added to the Sail& Sign charge. Room Service staff may betipped as service is rendered. Tipping

your Maître d’ is at your discretion, basedupon the service you receive.

Is there a doctor on board?

Should a guest require medical attentionwhile aboard one of our vessels, theMedical Center staff is available to assist 24 hours a day. The Medical Center isequipped to treat minor non‐emergencymatters. Physicians are available torender services at a customary fee. While

at sea or in port, the availability of medical care may be limited.Medical Center HoursThe Medical Center on board has dailyoffice hours which are listed in theCarnival Capers. The medical staff is oncall 24 hours a day for emergencies. Thehours may vary from ship to ship andwhether the ship is in port or at sea:Medical Center Hours: 8:00am ‐ 8:00pmDoctor's Hours : 9:00am ‐ 11:00am;

3:00pm ‐ 6:00pm

Medical Service Fees

A charge for medical services will bebilled to the guest's Sail and Sign Account and a receipt will be provided for the



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guest to submit to their insurancecompany upon return for possiblereimbursement.The physicians on board are independent contractors and are entitled to render

services at a customary fee which mayvary from ship to ship based on the timeof day. The basic fee does NOT includemedication, tests or treatment.MedicationMotion Sickness: complimentaryMeclizine (Bonine) is available from theMedical Center, Room Service or theInformation Desk, free of charge. Amotion sickness shot can be administeredto those who are actively vomiting, but

not as preventive medicine; there is a feefor the shot. The Medical Center does not have motion sickness patches norwristbands.

Over‐the‐Counter medications for cold,cough, upset stomach or other minorillnesses can be purchased at the MedicalCenter from 8:00am‐8:00pm. In addition,the shops on board may carry some of these items.

Prescription drugs and vitamins may not be readily available either on board theship or in the ports‐of‐call.

Diabetes/Medicine Storage

Staterooms are equipped with mini barswhich are designed to maintain thetemperature of beverages. Please do not use them to store medications that havespecific temperature requirements.Should you need to store medicine that needs proper refrigeration, please visit Guest Services where access to arefrigerator is available 24/7.

Medical Staffing and Equipment In order to maintain a safe andcomfortable environment for our guests,our medical centers meet or exceed thestandards established by the

International Council of Cruise Lines andthe American College of EmergencyPhysicians.Our medical centers are staffed byqualified physicians and nurses who arecommitted to providing the highest quality of shipboard medical care. Eachship in the fleet carries one doctor andthree nurses; the Destiny, Triumph andVictory each carry two doctors and fournurses.

Doctors on our ships are required to havea current and valid medical license fromthe USA, one of its territories, or Canada,Australia, New Zealand or South Africa, orhave full registration with the BritishGeneral Medical Counsel of the UnitedKingdom or current full registration withthe British General Medical Council of theUnited Kingdom, or current fullregistration with the medical council of a

member country of the European Union.In addition, doctors must demonstratecompetent skill levels and hold current certification in basic and advancedcardiac life support and cardiac care, haveexperience in general medicine or generalpractice including emergency or criticalcare, and have one to three years clinicalexperience and minor surgical skills, andboard or similar internationalcertification is preferred. The doctors onboard are independent contractors.Shipboard medical facilities are set up toprovide reasonable emergency medicalcare for guests and crew. In cases of extreme emergency where morecomprehensive facilities are required,



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patients are referred to shoresidefacilities.

In addition to standard lifesavingequipment such as defibrillators and

external pacemakers, our medical centerscarry some of the latest in medicaltechnology including thrombolytictherapy, electrocardiograph machines, labequipment, pulse oxymeters and x‐raymachines on many of our ships.

What is Sail & Sign?

Sail & Sign is Carnival's onboard cashlesscredit program which allows you tocharge, at your convenience, all your

services and purchases paid throughout the cruise. All locations onboard willaccept your Sail & Sign card for payment,casino will also accept cash.

How can I register for Sail & Sign?Registration for Sail & Sign will take placeduring embarkation or at anytimeonboard at Guest Services.

What forms of payment are accepted for

Sail & Sign account?

Credit Cards:VisaMasterCardDiscover®American ExpressDiner'sJCB (Japanese Credit Bureau)SeaMiles MasterCardVisa and MasterCard Prepaid Gift Card

Note:The American Express "Persona Select" isnot an acceptable credit card.Regular ATM debit cards are not acceptable.

Guests may use a checking account debit card as long as it is a registeredMasterCard or Visa card.A guest traveling without his/her parentscannot use the parents' credit card even

with the parents' written permissionThe cardholding guest must be anauthorized signer by the card issuingbank.Upon completion of the Sail & SignApplication Form, the cardholder agreesto pay for the individuals indicated on theform; it is not necessary for theseindividuals to be booked in the sameroom as the cardholder.

Can I add

additional

credit

cards

to

my

Sail & Sign account?

Guest Services throughout your cruisewill be able to assist you with any changesrequired to your account, includingreferences, additional credit cards or cashdeposits and setting spending limits.

How is my credit card charged?

During embarkation, when your credit card is swiped, an initial approval of $50is obtained. Throughout the voyageincremental holds will be obtained. Thiswill reduce the amount of available credit on the credit card or restrict theavailability of cash in the checking /debit account. Authorization hold releases toyour account is entirely up to your issuingbank.

All charges will be automatically billed at the end of the voyage. On the finalmorning of the cruise, a statement detailing all purchases made with yourSail & Sign card will be delivered to yourstateroom. If you put down a cash deposit and there is an overpayment at the end of



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the cruise, you will receive theoverpayment in the form of a check,attached to the detailed statement on thefinal morning of the cruise.

Cash Deposit:

U.S. Currency and Traveler's Checks areaccepted as a form of deposit to open aSail & Sign Account at the start of thecruise. As the guest approaches thedeposit limit, the Information Desk willnotify the guest that additional moneymust be deposited."Recommended" deposits per duration of the voyage are as follows:2‐4 day cruises: $100 deposit pp

5‐8 day cruises: $200 deposit pp9+ day cruises: $350 deposit pp

Where can I view my Sail & Sign

account? Guest Services can provide a balancethroughout the cruise and you can alsoview the statement via your stateroomTV; just follow the options for folioreview.

Any Sail & Sign account inquiries madeduring the cruise should be made at Guest Services.

Any Sail & Sign account inquiries madeafter the cruise should be referred to ourGuest Care department, extension 83133.

Uses for the Sail & Sign Card

The Sail & Sign Card must be utilized forthe following; cash will not be anaccepted form of payment:Beverage purchases: A 15% gratuity willautomatically be added to the bill whichthe guest may adjust appropriate to theservice received.Shore excursion toursIn‐room calling charges

Medical Center chargesValet laundry chargesPhoto purchases: On debarkation day,cash is only accepted.Video service

Gift ShopsSteiner's spa and salonFormality Shop (flowers; tuxedo;chocolates)European Cafe (specialty coffees andpastries)SteakhouseCamp Carnival babysitting feesGratuities for shipboard staff Casino: to purchase chips for the tablesand coins for the slot machines.

Note: Cash is also accepted in the casino.

Can I access the Internet while on

board?

For those guests who want the option of staying connected to the rest of the world,we proudly offer access to the Internet with our onboard Internet Café andwireless networks using the ships ownsatellite connection. The Internet Café isopen 24‐hours a day and features privateterminals with the latest flat panelcomputer monitors.

The Internet is accessed via our C‐bandsatellite system and utilizes state‐of‐the‐art compression and accelerationtechnologies to deliver the best guest experience in the cruise industry. As aresult, guests can feel right at home whilesurfing the Internet at sea. Guests will

have the ability to send and receive e‐mail, chat online and access the fullInternet. Guests can also access their owne‐mail account through AOL, Hotmail,Gmail, Yahoo, etc. Alternatively, guestswill have the option to use their very owntemporary e‐mail account with our“Cruise E‐mail”™.



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We also offer wireless Internet accessacross our entire fleet. Depending on thevessel, we have either limited wirelessaccess in and around the shipboard

Internet café and select public areas or acomplete “Bow2stern” wireless network.The “Bow2Stern” network allows ourguests (and crew) to enjoy Internet accessfrom literally anywhere on board,including all public areas, lounges, barsand pool decks, guest suites and cabins.To take full advantage of this feature,guests should bring their personal laptopsalong with them, as the number of laptopsavailable for rent onboard is limited. In

addition, this network supports the latest Wi‐Fi enabled i‐Phones, Palm Pilots andBlackberrys. These wireless deploymentsare available as follows: Onboard Internet Café and “Bow2stern” Wi‐Fi is availableon the Carnival Conquest.

Internet Café Price List: To utilize the Internet service, the belowoptions are available. Please note that theInternet pricing options are identical,

whether an Internet Café terminal isutilized, or a laptop. All Internet accesscharges will be billed directly to theguest's onboard “Sail & Sign” Account. Inaddition, when using a Café terminal, filescan be downloaded as "read only" but cannot be saved, since a floppy disk cannot be inserted into the PC's. Userswho bring their own laptop can read andsave files without restriction.An initial one‐time Activation Fee of $3.95applies to each user.

A basic time charge of $0.75 per minute(“Pay‐As‐You‐Go”) is available. Minutesare rounded to the next full minute.Discounted "Time Plans" offer guests theopportunity to enjoy a lower per‐minute

rate. These Time Plans do not have to beused in a single session and can be usedanytime throughout the cruise untildebarkation; No refund for unusedminutes; Upgrading selected pricing

option is not available. Plans are subject to change.Cruises 6 days in length and longer:100 minutes for $55.00 ($0.55 perminute)250 minutes for $100.00 ($0.40 perminute)Cruises less than 6 days in length:30 minutes for $16.50 ($0.55 per minute)60 minutes for $24.00 ($0.40 per minute)

If your personal laptop does not havebuilt in Wi‐Fi, you can rent a WirelessRadio Card on board. To rent a WirelessRadio Card for your personal laptop, therate is $10.00 per day, optional insuranceis $3.00 per day. This allows guests toconnect their laptops to the ship'swireless signal and is in addition to theInternet price plans.

A limited number of laptops are available

for rent for an additional $10.00 per day,or free with a Time Plan purchase; andoptional insurance is also available.

Can I use my cell phone on the

ship?

Yes, cell phone service is available on allships in the Carnival fleet. While your shipis at sea, the cellular system is activated

and you can make and receive calls, sendand receive text messages, as well as viewemails and browse the Internet with over300 carriers worldwide. Internationalroaming rates apply and are set and billedby your home carrier. Charges will appearon your regular cell phone bill. Pleasecontact your carrier before your cruise to



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check rates for each service and ensureyour plan allows you to roam. For moreinformation, visit www.cellularatsea.com.

BE CAREFUL ABOUT LEAVING YOUR

CELL PHONE ON IN FOREIGN PORTS ORAT SEA‐ ESPECIALLY IF YOU HAVE DATASERVICE AS THE COSTS FOR ACCESS,EVEN IF YOU DO NOT CALL CAN BE VERYHIGH!!!

Can I receive phone calls onboard?

Friends and family may call guests

onboard via MaritimeTelecommunications Network (MTN)Shore‐to‐Ship telephone service. The rateis $9.50 per minute from the UnitedStates; additional long distance chargesmay apply from outside the UnitedStates.

The caller needs to have available theship name and the guest's name. Thecharges will be applied to the caller's

credit card: MasterCard ‐ Visa ‐ AmericanExpress ‐ The Discover Card ‐ Diner'sClub. 1‐877 CCLSHIP (1‐877‐225‐7447)from the U.S. 1‐732‐335‐3284 fromCanada and outside the U.S.

Can I call home while on board?

For our guest's convenience, the ship's

telecommunications network offers direct dialing via satellite from the stateroomstelephone. This is available 24 hours aday regardless of the ship's location. Thisservice is closed on the final day of thecruise at 4:00AM. The rate is $6.99 perminute for calls to the United States,Canada and Puerto Rico and $9.99 per

minute for all International calls. Allcharges are billed to the guest's on boardSail and Sign Card. Since allcommunication is via satellite, guestscannot use calling cards, credit cards, dial

800 toll‐free numbers nor make a collect calls. Instructions and rates can be foundin the cabin's directory.

Ticket Contracts

The Cruise is covered by a Ticket Contract from carnival Cruise Lines. You shouldfamiliarize yourself with this contract.You may view the contract at http://www.carnival.com or by calling

Zoe’s Travel Service. Zoe’s Travel Serviceis a booking agent for Carnival CruiseLines and is not responsible for any actsor omissions of Carnival Cruise Lines, itsemployees, officers, agents oncontractors.

Is there an ATM on board?

Guests are able to withdraw funds and

make balance inquiries on their checkingand savings accounts while the ship is inport or at sea. Please note: The supply of money may be depleted prior to the endof the cruise. Following is a list of majorcredit cards and Networks accepted: Visa(Plus), Master Card (Cirrus,Maestro), American Express, Pulse, NYCE,Discover/Novus, Quest.There is a $6.00 fee per transaction forthis service which is controlled by the

bank sponsoring the ATM's, Bank Atlanticof Fort Lauderdale, Florida.



Zoe’s Travel Service - We are Certified Travel Specialists!

Why Use a Travel Professional?

In the technology age of find it quick and easy on-line, you may be thinking, why should I use a travel agent? So tohelp you answer that question here are our favorite reasons:

1. Who Ya Gonna Call? What would you do if the hotel has lost your reservation? What would you do if the car rental agency has run out ofcars? Specifically, who are you going to call? Who's going to help you? The hotel? The car rental company? Theydon't care. You're just one person. Losing you as a guest or a customer is no big deal. Basically, you're on yourown. About all you can do is hit the streets and hope that something comes up...

If you book through a travel agent, all you have to do is make one simple phone call. And everything will be takencare of. Will the hotel assist your agent? Will the car rental company assist your agent? Of course they will,because now they're dealing with someone who has the potential to send either hundreds of guests, or no guestsat all. From a purely business perspective, a travel agency can send thousands of dollars (or even tens ofthousands of dollars), or no dollars at all...

2. It is not just about priceYou look to travel agents to provide the best overall solution to your individual travel needs. By asking tons ofquestions up front, an agent can provide a relevant needs assessment. This can include dates, quality or location ofaccommodation or stateroom, cancellation policy, recreational amenities, the ease of doing business, etc. No twocustomers are alike. What works for one may not work for another.

3. Show me the Money (I saved) Saving money is not just about price. It is more about value. If the hotel was not the right location, if the cruise linewas not the right cruise line, if the golf course was not the right golf course it does not matter how much you saved.One can save a ton of money and be miserable or spend a little more to be in heaven. A travel agent canrecommend relevant offerings and also provide cost saving strategies. Moving a date, changing the location of aroom/cabin, being open to flight options, etc., all can save money. Nobody wants to pay more than necessary so anagent will help you find the best value without the sacrifices of a cheap trip.

4. I already have a Job! If you have an agent that you trust, then you don't need to spend what little free time you have, scouring the web,trying to piece everything together-- flights, cars, rooms, etc. In addition, your agent might be working with transferand car rental companies that you simply don't have access to, and in many cases, even hotels and airlines thatyou don't have access to. An agent is someone who has taken the time and made the commitment to be the bestso you don't have to make planning your vacation a second job!

Let's finish with a little story...

No different than most of the rest of us, Bill wanted a fantastic vacation at a fantastically low price. Bill is pretty websavvy, and he had spent hours searching for the vacation he wanted. Our agent went to work and coordinated theentire trip: Airfare, rental car, the resort, and all the excursions. When all was said and done, Bill was presentedwith an incredible value.

However, Bill was convinced that he could get a better price. So he went back out to the web in search of a betterdeal. And indeed he found it-airfare that was $20 per seat lower than what our agent had found for him. So hebooked it.

Problems:On the way there...• Bill's flight arrived at the airport in the middle of the night (after several delays and connections)• By the time he landed, the car rental company was closed for the night• Bill's bags didn't make it to his destination



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’ l d d

On the way home...• His flight left very early in the morning• Due to the distance from the airport, he had to leave the resort at 3:00 am• The car rental company was not open yet

Physical Results:• Bill had to spend the first night near the airport• Bill had to spend the last night near the airport• Bill had to rent his car from a more expensive company• The web site that Bill booked his travel through didn't offer travel insurance to pay for replacing his missing items• Bill's 7-night stay at the resort was now a 5-night stay

Monetary Results:Bill saved $40 on the airfare by booking it himselfBill spent an additional $300 on:• The two nights near the airport• The rental car• Replacing clothes and other personal items that never made it to his destination

Net Result:

• Bill's vacation was $260 more than it would have been if he had just booked the package that our agent hadcoordinated.

As professional agents we know what it takes to coordinate a great vacation that is the best value for you. We liveby the motto "you get what you pay for" so, do you want to spend a little more for a great trip or waste a couplethousand on the cheapest option?

Call Us: 214‐674‐7693 or 866‐373‐5767