Good Morning Shaun Fernihough.My name is Daphne Yeo. Thank you for viewing my slideshare presentation. I would like to beconsidered for the position of Client Services Manager (Education Software provider) roleadvertised on LinkedIn last week (23/4/2016). Please peruse through my slideshare presentation at your leisure.

Daphne Yeo BComm (Economics) PGradDipFin BPrimEd VIT (full registration) DipFP AFA is currently:> Client servicing - implementation of financial plans, client communications, preparing for client reviews> In Financial Administration - superannuation, insurance, SMSF, wraps> tutoring - grades 1, 3 & 5 students, Edu-Kingdom College, Hallam> An active member of Toastmasters International

• CONNECT> Personal blog https://financechicksite.wordpress.com> LinkedIn Person https://www.linkedin.com/in/daphneyeoau> Twitter: @daphneyeoau> Email: graceisbest@gmail.com> Email2: daphne@watermanfinancial.com.au

My Key Attributes & Skills• Highly organised - Being highly organised has enabled me to introduce many efficiencies and carry out a large

volume of tasks in a busy environment. In my role as Client Services Manager, I have been effective in handling client communications, complaints, engaging clients and attend to large volume of enquiries. Working in Financial Services, my role requires of me the ability to be accurate, punctual, professional and reliable.

• I love technology – Whilst not possessing qualifications related software development, I’m proficient with a range of industry-based online technology, Microsoft Office product suite, online apps and social media. I invite you to consider the breadth of skills and experience I bring.

• I love learning and teaching – Current VIT registration, eight years combined experience in the public and private school sectors.

• I love collaborative work – this goes without saying, as an experienced teacher I recognise the value teachers place on collaborative work and partnerships. I’ve also work on a number of projects in corporate environments seeing projects to final phases of completion.

• I have an global mindset – well-travelled, open-minded, experienced in a variety of multicultural settings

OECD director for education Andreas Schleicher said its (Singapore) students have a good foundation in Mathematics and Science, which has contributed to Singapore's success. Singapore ranks as one of the top most innovative countries according to the Global Innovation Index 2014.

Countries that are progressive and innovative could potentially embrace learning technologies far more openly due to the value they place on the development of human capital & Education.

These countries with their high emphasis on academic success provide opportunities for global market expansion.

Sample - Training Resource (CSM/Administrator)

Primary School Teacher 2007-2014In 2014• Created training presentations and supported P-6 teachers in the SEQTA

learning management system • Part of a task force to investigate the use of tablets, notebooks, iPADs and

Google apps into the P-12 school curriculum• Responsible for software trials and registering teachers (Mathletics, Scoodle

etc)• Ran Lego Club for Grade 5-6 boys• Coordinated compilation of P-12 school magazine for outsourced marketing

and design team• Taught Grade 3 and 5/6 ICT and other subjects

Primary School Teacher 2007-20142009-2013, • Grades 3 and 4 Primary Classroom Teacher • Integrated a variety of interactive (online) learning programes into the

primary curriculum (Scootle.edu.au, Mathletics, Abcya, Wordle etc.)

2007-8• Relief teacher, various schools• Office temp (small – med-sized businesses)

2002-2004• Database Analyst, IRESS Financial Services Technology

Resolve data queries from stockbrokers Maintained database systems Improved processes

• Database Manager, IWL (InvestorWeb) Took calls from financial planners and fund manager personnel Maintained complex databases

Utilized SQL databases to reclassify investment funds and improve database search capabilities

1997-8

•Marketing / Strategic Planning InternoGlobal business development and

marketsoProduct market researchoSales/Marketing and business

development strategiesoCompetitive Research Reports

The EndThank you Shaun Fernihough

for viewing my sideshare presentation. I look forward to hearing from you soon.