DECEMBER 2016

A publication for the Anna Jaques Hospital community

N e w s b r e a k113

Q & A with the PresidentMOX BOX

Q. Many faMilies have been coMplaining about the teMperature in the icu waiting rooM describing it as unbearably cold both during the day and night. can soMething be done to Make our visitors More coMfortable?

A. Thank you for sharing this feedback. The pneumatic control piece of the air system had failed resulting in the cold temperatures. It has been replaced and the temperature control should be working normally again.

Q. it has been suggested to us to add checking fentanyl levels to standard toxicology screenings. other facilities have been checking for fentanyl on overdose/drug abuse patients.

A. Pathology and Laboratory Services introduced Urine Drug Screening for Fentanyl as of December 12th. This is a qualitative screening test only and all positive results will be confirmed by GC/MS at our reference laboratory. Contact the Core Laboratory Supervisor at ext. 1099 or Dr. Laura Harris at ext. 1104 with questions or for more details.

A year ago, the hospital announced its latest clinical affiliation venture with the Thoracic Clinic at Anna Jaques Cancer Center affiliated with Beth Israel Deaconess Medical Center. Anna Jaques welcomed Sidhu Gangadharan, MD, Chief, Division of Thoracic Surgery and Interventional Pulmonology, and Michael Kent, MD, Director of Minimally-Invasive Thoracic Surgery, to manage the program and offer highly-specialized care on campus to our community.

A year later, Dr. Gangadharan has been named to Boston Magazine’s “Top Doctors” special and featured on the cover of the annual guide that lists physicians in more than 50 specialties, as selected by healthcare researcher, Castle Connolly Medical Ltd.

Dr. Gangadharan is board-certified in thoracic surgery and a Harvard Medical Faculty Physician. He has worked closely with Interventional Pulmonology colleagues to develop a multidisciplinary complex airway center which treats more adult patients with tracheobronchomalacia than any other institution worldwide.

SIDHU GANGADHARAN, MD, GRACES THE COVER OF BOSTON MAGAZINE’S TOP DOCTORS SPECIAL

Congratulations to our December Shining Star, Joseph Cartier, RN, Newburyport Five Cents Savings

Inpatient Unit. Joe has received many positive Press Ganey comments noting: “he is knowledgeable and

kind,” “awesome!”, “wonderful!” and, “a good guy!”

Pictured left: Mark Goldstein, President & CEO; Joseph Cartier, RN; Margaret Childs, Director of Newburyport Five Cents Savings Inpatient Unit;

and Richard Maki, Chief Nursing Officer.

Q&A’s continued on page 5

2 NEWSBREAK DECEMBER 2016

MARK’S MESSAGEAs you walk through the halls of Anna Jaques you can feel the holidays in the air. Departments have decorated with trees and wreaths throughout the hospital, annual events like the Aid Association’s Tree of Light and the Employee Craft Fair help get us in the spirit. More than 800 employees and their families gathered for Anna Jaques Night at the Sea Festival of Trees. Every year I enjoy standing in line with your kids as they excitedly wait to meet Santa. A highlight for me was with a brother/sister duo – I asked the 8-year-old brother to practice with me what he was going to ask Santa for this year. He confidently denied my request because he was already prepared. He got up to meet Santa and said he wanted a “keep out” sign for his room so his sister leave him alone! The event was also extra special this year, thanks to the incredible creativity shown by employees in making our “Elf on the Shelf” tree – which placed Gold in the “Spirit of Giving” category. The spirit of giving and proud sense of community is at the heart of what makes Anna

Jaques special. Our employees give back in so many ways. In the last month alone, the hospital donated 80 turkeys to the Pettengill House from employees opting to donate their Thanksgiving gift to support others in need. Operations Manager of the Nutrition Department Alan Bythewood and the Cafeteria staff once again supported the efforts of the Newburyport Lions Club by cooking 20+ turkeys for their annual Thanksgiving community dinner. And Teddy Maitland in Facilities has been spotted around the hospital singing carols to coworkers and visitors. (See pg. 6 for more ways to give back).

On behalf of the senior team and the Board of Trustees, we thank you for all that you do and wish you and your family a happy, healthy holiday. I look forward to a great 2017 at Anna Jaques.

TRUE SPIRIT OF GIVING

Construction on the new employee parking area, the South Lot, is complete and ready for use. The lot was added to better accommodate our patients and many employees between the hospital, Medical Office Building, and Newburyport Medical Center.

Per hospital policy, employees are required to park in designated areas:• MondaythroughFriday:allhospital,SAGPemployees,volunteersandstudents, and employees working in the Doctors’ Office Building must park in the East or South lots;• NightShift&WeekendStaff:mayparkinanyrowoftheMainParkingLot

SOUTH LOT IS OPEN FOR BUSINESS

The new South Lot facing the Doctors’ Office Building.

Harley Edwards, a second-grader at Penn Brook School in Georgetown, recently was waiting at a local medical center while her brother was treated after an accident. She noticed that therewasn’tmuchforyoungsterstodowhilewaiting.Whenitcametimeforherbirthdayinmid-November, Harley asked for donations of coloring books in lieu of birthday presents to donate to Anna Jaques.

On December 6th, Harley and her family brought crayons, coloring books, reading material and small toys to the hospital that she had collected.

“This hospital is more than a century old, and I don’t know that anyone ever thought of this ideatoofferplaythingsforkidsneartheemergencyroom,”saidMarkGoldstein,President&CEO.“Wethankyou,andwe’llmakesuretheyarereplacedaftertheyareused.” Harley said, “Instead of getting scared about a surgery or a problem with someone in the family, I thought the kids could color. It would take their minds off what was happening while they wait.”

NEWSBREAK DECEMBER 2016 3

The Daily News of Newburyport prints an annual multi-story special during the week of Thanksgiving that looks at “new immigrants” who have settled in this area. In years past, the paper has featured many Anna Jaques employees, physicians and supporters. This year, Simon Faynzilberg, MD, Director of the Anna Jaques Hospital Comprehensive Pain Center, shared his story of moving to America from Russia in 1991 and the challenges and opportunity that followed. (Excerpt below as printed in the Daily News)…

“The changes in coming to this country were great,” said Faynzilberg, now a doctor and pain clinic director at Anna Jaques Hospital. “The environment was so different in Silicon Valley where I started: no rain, no snow, no city center….

The doctor, married with two children, said he is pleased with his work at Anna Jaques, a 123-bed facility that is associated with Beth Israel Deaconess.

“I like the feel of a community hospital better than that of the big academic hospitals (which operate in Boston),” he said. “It is good to work on a team here.”

SIMON FAYNZILBERG, MD, FEATURED IN THANKSGIVING SPECIAL

WOMEN’S HEALTH CARE RELOCATES SATELLITE OFFICE TO MIDDLETON, MA

Women’sHealthCarewillberelocatingoneofitssatelliteofficesfromGeorgetown to Middleton. The Georgetown office, located at 66 East Main Street, will close effective December 31st and the new location adjacent to Middleton Family Medicine will open to patients on February 1, 2017.

Mary Chang, MD, and Andrea Rollins, MD, will provide OB/GYN services at the new Middleton location every Thursday from 8:30am to 5:00pm. The Middleton office also has on-site ultrasound capabilities. It is conveniently located at 147 South Main St., Suite B, in Middleton off of Route 114.

Sinceopeningitsdoorsmorethan30yearsago,Women’sHealthCarehas become one of the largest OB/GYN practices to serve the North Shore, Merrimack Valley

and southern New Hampshire border towns with offices in Newburyport, Haverhill and now Middleton. To schedule an appointment, call (978) 556-0100 and ask for the office of your choice. Visit www.whcobgyn.org to learn more.

ANNUAL TREE OF LIGHT CEREMONY On December 6th, the Aid Association celebrated the Tree of Light Ceremony - its beloved annual remembrance event that invites the community to submit names of their loved ones, both in honor or in memory of, to be listed on the Tree of Light Scroll which is featured in the main lobby of the hospital and in the Daily News.

Aid President Mary Ann Abbott, Community Health Foundation President Ralph Castagna, and Mark Goldstein welcomed attendees at the Highland Avenue front porch and together lit the Blue Spruce tree with each light shining in honor of the 580 names included on the scroll. Following the tree lighting, people gathered over hot chocolate and treats to enjoy holiday music by the Georgetown First Congregational Church Bell Ringers and the Newburyport Children’s Choir.

Thank you to longtime supporter and sponsor of the Tree of Light, North Shore Bank. To view the 2016 Tree of Light Scroll, visit www.ajh.org/aidassociation.

Andrea Rollins, MD

4 NEWSBREAK DECEMBER 2016

PETER HARTMANN, MD, APPOINTED TO COMMISSION ON CANCER POSITION

Peter Hartmann, MD, FACS, Medical Director of the Gerrish Breast Care Center, received a three-year appointment as Cancer Liaison Physician for the cancer program at Anna Jaques. Cancer Liaison Physicians are

an integral part of cancer programs accredited by the American College of Surgeons Commission on Cancer (CoC).

Cancer Liaison Physicians are responsible for evaluating, interpreting, and reporting their facilities’ performance data through the National Cancer Data Base (NCDB) and facilitating quality improvement initiatives based on data findings. Cancer Liaison Physicians are also responsible for leading CoC initiatives within the cancer program and collaborating with agencies such as the American Cancer Society on behalf of the hospital.

Dr. Hartmann is a board-certified general surgeon and member of the multidisciplinary team at the Anna Jaques Cancer Center affiliated with Beth Israel Deaconess Medical Center. He has been involved with the American College of Surgeons’ Commission on Cancer since 1989. The appointment as Cancer Liaison Physician is another achievement in the continued effort and commitment by Anna Jaques to enhance the quality of care offered right in our community.

Two of our Seacoast Affiliated Group Practices (SAGP) have added advanced care practitioners in response to high demand for office visits. The practices are now actively seeing patients who had been awaiting an appointment and are welcoming new patients ...

NEWBURYPORT GASTROENTEROLOGY WELCOMES RACHEL WHITMAN, PA-C RachelWhitman,PhysicianAssistant-Certified,recentlyjoinedRichardZirin,MD,MarkAmorosino, MD, and Thomas Liu, MD, at Newburyport Gastroenterology. Rachel earned her Masters of Science in Physician Assistant Studies from the University of New England in Portland, Maine. Prior to working at Newburyport Gastroenterology, she worked at Anna Jaques Hospital for the inpatient hospitalist service.

Newburyport Gastroenterology is located at 255 Low Street, Suite 201, Newburyport. Call 978-465-4622 to learn more.

NORTHEAST ENDOCRINOLOGY & DIABETES CENTER (NEDC) WELCOMES NADINE DAOU, NPNadine Daou, NP, is a certified Family Nurse Practitioner through the American Academy of Nurse Practitioners. She joined Julie Geary, MD, at NEDC and brings a special interest in diabetic management and metabolic disease. Her experience in hemodialysis with a large diabetic population is where her interest in diabetes first emerged.

She is a native Arabic speaker, as she comes from an immigrant Lebanese family. She has also completed several clinical rotations at AJH during her training.

NEDC is located at 255 Low Street, Suite 102, Newburyport. Call (978) 463-3197 to learn more.

ADDING SAGP ADVANCED CARE PRACTITIONERS TO BETTER SERVE OUR PATIENTS

Nadine Daou, NP

Rachel Whitman, PA-C

NEWSBREAK DECEMBER 2016 5

ATLANTIC VEIN INSTITUTE EARNS VEIN CENTER ACCREDITATION

WELCOME ORTHOPEDIC SURGEON HUGH O’FLYNN, MDAJH welcomes Dr. Hugh O’Flynn to the medical staff, who joined Sports Medicine North’s team of orthopedic surgeons this November. Board-certified and fellowship-trained in adult reconstruction surgery, Dr. O’Flynn brings experience in the most advanced procedures for hip and knee conditions and injuries, including primary total joint replacement, primary total joint revision, and knee arthroscopy to the practice. He uses his advanced training in hip and knee reconstructive procedures to help his patients return to their active lives.

Dr. O’Flynn completed his residency in orthopedic surgery at the Hospital for Special Surgery in New York, NY, and fellowship in adult reconstruction surgery at Massachusetts General Hospital.

WiththeadditionofDr.O’Flynn,AnnaJaquesnowhas17orthopedicsurgeonspracticing at the hospital from Sports Medicine North and Seacoast Orthopedics Associates, including five physicians who are trained to perform thenew Mako Partial Knee and Mako Total Hip Replacement procedures.

Dr. O’Flynn enjoys getting to know his patients and working with his team to restore patients’ overall function and quality of life. He is accepting new patients at Sports Medicine North located in the Newburyport Medical Center at OneWallaceBashawJr.Way,Suite3001.Call(978)818-6350tomakeanappointment.

Hugh O’Flynn, MD

Atlantic Vein Institute, led by David Swierzewski, MD, was recently granted a prestigious accreditation by the Intersocietal Accreditation Commission (IAC) in Vein Center in the area of Superficial Venous Treatment and Management. IAC accreditation reflects Atlantic Vein Institute’s commitment to consistent quality patient care in vein treatment and management.

At Atlantic Vein Institute, Dr. Swierzewski specializes in a minimally invasive procedure that takes minimal time and has minimal pain, scarring and bruising, an innovative alternative to vein stripping. Dr. Swierzewski also performs Sclerotherapy Services for the treatment of small varicose veins and spider veins.

Atlantic Vein Institute recently moved within the Doctors’ Office Building and is co-located with Seacoast Surgery at 21 Highland Avenue, Suite A, in Newburyport. Call (978) 462-8006 to make an appointment.

Q & A with the President (Continued from page 1)

MOX BOX

Q. Many of the tvs in the eMergency departMent haven’t worked for Quite a while and patients have continued to be disappointed. are there plans to get theM fixed or even better, purchase new ones?

A. All of the TVs in the ED have been checked and are all functioning, though the picture is not always perfectly clear. The ED staff is diligent about alerting Maintenance when TVs aren’t working and in return, they are very timely when fixing them. The ED will continue to remain aware of how well the TVs are functioning for patients.

6 NEWSBREAK DECEMBER 2016

WAYS TO GIVE BACK THIS HOLIDAY SEASON

SOX FOR SOCKS DRIVENewburyport Podiatrists Dr. Angela Barnes andDr. James DiResta, in conjunction with the PodiatryDivision of Beth Israel Deaconess Medical Center, areonce again participating in the “Sox for Socks” programin support of the Boston Health Care for the HomelessProgram to provide new white socks for homeless men,women and children.

Donations of new, white packaged socks can help homeless people avoid serious infections andailments, such as immersion foot or frostbite. Drop box locations throughout December:•NewburyportPodiatryPracticeofDrs.DiResta and Barnes at 37 1/2 Forrester Street, Newburyport•AnnaJaquesCafeteria

GIVE BLOOD AT AJH, SUPPORT OUR PATIENTSWhenyougivebloodattheAnnaJaquesBloodDonorProgram,itstaysrighthereatthehospitalanddirectlysupportsourpatients.ConsidergivingbloodthisseasonduringprogramhoursWednesdaysfrom8:00am-8:00pm,andFridays12:00pm-8:00pm. Call 978-463-1098 to make an appointment.

GIVING TO ANNA JAQUES & THE EMPLOYEE CAMPAIGN

Thank you to everyone who participated in the 2017Employee Campaign. Employees have collectively pledgedover$85,000thisyear!WhiletheEmployeeCampaignhas come to an end, it’s never too late to contribute. You may make a gift any time through Anna Online or visit the Foundation Office.For questions about giving,please contact the Foundationoffice at 978-463-1176 oremail Amanda Ross atamross@ajh.org.

PATIENT KUDOS

“The care that I received in the pre-admission department to pre-op, surgery, recovery, and then the Institution for Savings Inpatient Unit, as well as Physical Therapy, was outstanding. All of the staff were professional, friendly and compassionate. The competency of your team is inspiring, and I feel very lucky to have such a great local hospital so close to me.”

“I can’t say enough about your hospital. Everyone from the dietary department who always wished me a good day, to housekeeping who always introduced themselves. The nurses and CNAs were outstanding – they were very attentive, my call bell was always answered within minutes and they were all, every shift, very caring.”

“I was in surgical day care to have knee surgery by Dr. Chang. I just want to say that this was the best hospital experience I have had. Every single person I met from the moment I was greeted to the moment I left... all the wonderful doctors nurses, anesthesiologist and just everybody was absolutely wonderful and made a nerve-wracking experience so much better for me. I just wanted to let you know that. I thank you from the bottom of my heart to everyone wonderful that I met and all the kindness that I received; it meant so much to me. God bless all of you and keep up the good work.”

Give in honor of a beloved doctor,

nurse or colleague atajh.org/giving

The Medical Staff Office, Case Management and Quality Departments collected $650 worth of gifts cards for The Pettenghill House (TPH) through The Giving Tree project. TPH supports at-risk individuals, children and families. The departmentscollectedgiftcardsfromstoresincludingTarget,Wal-Mart,Kohls,TJMaxxandMarketBasketsothatTPHclients may purchase their own gifts or other needs during the holidays. To support TPH, visit www.pettengillhouse.org/donate.

GIVING TREE TO SUPORT THE PETTENGILL

NEWSBREAK DECEMBER 2016 7

ELF ON THE SHELF – ANNA JAQUES STYLEOver a 135 employees representing 34 departments throughout the hospital designed clever and detailed elves depicting the many services at AJH to create the hospital’s tree for the 2016 Sea Festival of Trees. The tree placed gold in the “Spirit of Giving” category and was a fan favorite. Thank you to everyone who participated and a special thanks to Suzanne Cap of Development, who spearheaded the project.

Mark Goldstein; Sarah Gnerre, Vice President of Development; Jan Morse, President of Newburyport Five Cents Savings Bank & Vice-Chair of the AJH Board of Trustees; and Suzanne Cap, Development.

“A Heathy Elfy Christmas” tree won gold in the “Spirit of Giving” category.

The Birth Center elf was voted People’s Choice-Clinical by AJH.

The Housekeeping elf was voted People’s Choice – Non-Clinical by AJH.

Last spring, the hospital conducted an independent reputation survey from which we learned that 97% of Anna Jaques’ patients say they’d recommend their doctor to a friend. Anna Jaques has more than 40 PCPs (family practice, internal medicine physicians, and pediatricians) practicing in 12 communities, including: Amesbury, Boxford, Georgetown, Haverhill, Middleton, Newbury, Newburyport, Rowley, and Salisbury. Anna Jaques is running a new advertising campaign in print and online publications directing people to visit our new landing page to easily search for our PCPs at www.ajh.org/pcp.

NEW MARKETING CAMPAIGN PUTS SPOTLIGHT ON PRIMARY CARE PHYSICIANS

25 Highland Ave, Newburyport, MA 01950

A doctor who’ll listenand get to know you.That’s primary careyou can trust.Visit ajh.org/pcp or call 978-463-1475.

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Basic Life skiLLs RetRainingDecember 20th - 3:30pm-6:00pm - Higgins

Basic Life skiLLs initiaL tRainingDecember 21st - 6:30pm-9:30pm - Higgins

cRisis PRevention & inteRvention (cPi)December 29th - Full class: 9:00am-5:00pm; Refresher: 2:00pm-5:00pm - Higgins

PediatRics advanced Life suPPoRt (PaLs) ReceRtificationDecember 29th - Full class: 9:00am -5:00pm; Refresher: 2:00pm-5pm – Higgins

HeaRtsaveR tRainingJanuary 11th - 6:30pm-9:30pm - Higgins

Basic Life skiLLs RetRainingJanuary 18th – 7:00pm-9:30pm - Higgins

MedicaL suRgicaL skiLLs sessions – HigginsJanuary 20th - 12:30pm-3:00pmJanuary 23rd - 9:00am-11:30am or 12:00p -2:30pm February 1st - 4:00pm-6:30pm February 2nd - 7:30am-10:00am

Basic Life skiLLs RetRainingJanuary 25th - 7:00pm-9:30pm - Higgins

cRisis PRevention & inteRvention (cPi) RefResHeRJanuary 25th - 7:00pm-10:00pm - Pediatric Psychiatry at Amesbury Health Center

cRisis PRevention & inteRvention (cPi)January 30th - Full class: 9:00am-5:00pm; Refresher: 2:00pm-5:00pm - Higgins

Basic Life skiLLs RetRainingFebruary 8th - 7:00pm-9:30pm - Higgins

**Contact Nursing Education at ext. 1324 to register for classes or learn about upcoming ACLS classes.

8 NEWSBREAK is a publication of AJH.

• EDUCATIONAL OPPORTUNITIES