decreasing turnover at loyola. the challenge decreasing turnover retaining valued employees
DESCRIPTION
What Causes Staff to Stay What Causes Staff to Leave Higher salaries Opportunity for promotion Better job schedule Specific benefit at another employer Dissatisfaction with management Challenging, interesting work Connection to the mission of the organization Supportive manager Good teamworkTRANSCRIPT
Decreasing Turnoverat Loyola
The Challenge
• Decreasing turnover • Retaining valued employees
What Causes Staff to Stay
What Causes Staff to Leave
• Higher salaries
• Opportunity for promotion
• Better job schedule
• Specific benefit at another employer
• Dissatisfaction with management
• Challenging, interesting work
• Connection to the mission of the organization
• Supportive manager
•Good teamwork
Solutions
• Employee Opinion Survey– Department Action Plans– Organizational Action Plans– Focus Groups
• Organizational Action Plans– Employee Information Exchange– Job Shadowing– Health Fair
Solutions
• Learning Map• Leadership Development
– Leadership skills– Team building– Interviewing– Others
• Nursing Clinical Ladder
Solutions
• Ensure competitive salary and benefits by benchmarking and market surveys– Metropolitan Chicago Healthcare Council– Mercer– Executive Compensation Services
ResultsAll LUHS Employee Turnover FY 02 – FY 04
9.00%
10.00%
11.00%
12.00%
13.00%
14.00%
15.00%
FY 02 FY 03 FY 04
All Employees
ResultsAll LUHS Nursing Turnover FY 02 – FY 04
9.00%
10.00%
11.00%
12.00%
13.00%
14.00%
15.00%
FY 02 FY 03 FY 04
RNs
Results
2003 Loyola Turnover Compared to National, Regional & Local Statistics
10.00%
12.00%
14.00%
16.00%
18.00%
20.00%
LoyolaNationalRegionalLocal
Results2003 Loyola Nursing Turnover Compared toLocal Competition
10.00%
12.00%
14.00%
16.00%
18.00%
20.00%
LoyolaLocal
ResultsEmployee Opinion Survey
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
I like the kind of work Ido.
Overall, I considermyself a satisfied
employee.
I would recommendour organization as agood place to work.
I am a member of ateam that works well
together.
199820012004
ResultsEmployee Opinion Survey
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
I understand how myjob fits within the
mission of theorganization.
I understand thisorganization's mission
and strategic plan.
My manager treats mewith respect.
I am satisfied with therecognition I receivefor doing a good job.
199820012004
The Teams
Senior ManagementEmployee Opinion Survey CommitteeHuman Resources staffLUHS leadership