deliver results with new, or 3 - drivingchangeconference.com

4
New, Interactive & Refreshed Agenda 3 In-Depth Panel Discussions 7 Dedicated Breakout Discussions: 1. Risk & Resilience 2. Health & Wellbeing 3. Sustaining Change 4. Policy Change 5. Engaging Customers 6. Impact/Value 7. Communicating Change & TRANSFORMATION & TRANSFORMATION 1 Power Transformation & Change Strategies Remotely: Embed change and drive project momentum when remote working post-Covid 2 Engage Colleagues & Boost Cultural & Mindset Change: Bring colleagues on the journey, change perceptions and behaviours, win buy-in during transformation 3 Forward-Thinking Change Methodologies: Find the right frameworks and operating models to deliver long-lasting results and mitigate risks 4 Effective Agile Transformation: Foster agile mindsets to ensure business cohesion and deliver value- adding transformation 5 Accelerated Digital Transformation: Ensure business readiness for digitisation and automation projects to keep pace with the speed of change today 6 Practical Business Change Tactics: From people to projects to comms… the lessons learnt and benchmarked results from delivering end-to-end transformation 7 Leadership - Inspirational, Influential, Transformational? Develop senior leaders into true change champions and lock down that budget 8 Embed Diversity & Inclusion Into Business DNA: Transform the business from within with meaningful initiatives which impact both individuals and the organisation 9 Fit-For-The-Future Business Models: Protect against future risks and build a long-lasting business structure for colleagues and stakeholders alike GROUP DISCOUNTS! BOOK 4 FOR 3 Deliver Results With New, Innovative & Influential Business Change & Transformation Strategies Forward-Thinking Strategies To Embed Business Change Thinking & Design Into Organisational DNA•Drive Powerful Transformation Programmes During Times Of Remote Working•Secure Colleague Buy-In & Engagement Agile & Emerging Methodologies•Deliver Embedded Digital Transformation & Inspirational Change Leadership A One-Day, Practitioner-Led Conference & Networking Event, Central London or Virtually, 1st July 2021 www.drivingchangeconference.com [email protected] +44 (0)20 3479 2299 Corporate Speakers Day 23 1 Organised by New! Sonja Shaw Organisation Development & Learning Business Lead R&D GSK David Blott, Future of Work & Business Design Director Lloyds Banking Group Liam Cadd Head of CX Tranformations & Delivery Sky Philippa Ruchniewicz, Director of Strategic Change & Portfolio Dixons Carphone Brigid McBride Programme Director, Digital Change Ofsted Lauren Lewis Head of Programmes & Change OVO Energy Claire Zuurbier, Global Digital Transformation Director Compass Group Louise Harrop Senior Business Transformation Manager Molson Coors Larry Anderson Transformational Change Lead Nike Sol Enenmoh Head of Digital Transformation Vanquis Bank Delia Matrecano, Head of Organisational Effectiveness Ingka Group (IKEA) Gesche Josina Roerden Head of PMO & Delivery BBC Wendy Norris Head of Business Change Metropolitan Police David Ollerhead Programme Director Network Rail Simon Williams, Programme Change Director Cambridge Assessment Paul Hendstock, Senior Business Change Transformation Manager UK Home Office Louise Davidsen PMO Director Ticketmaster Sonia Sharma Head of Corporate Planning & EPMO Channel 4 Television Anita Tadayon Business Design Transformation Director BT Consumer Alyson Davis, Group Internal Communications & Colleague Experience Manager Halfords Alasdair Gilchrist Head of IT Business Services MAG (Airports Group) Fiona Maher, Head of Business Change, Corporate IT & Smarter Working NHS England & NHS Improvement Sophie Cook Organisational Development Business Lead & Head of Change - Vaccines GSK

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New, Interactive & Refreshed Agenda3 In-Depth Panel Discussions7 Dedicated Breakout Discussions:

1. Risk & Resilience2. Health & Wellbeing3. Sustaining Change4. Policy Change5. Engaging Customers6. Impact/Value7. Communicating Change

& TRANSFORMATION& TRANSFORMATION

1 Power Transformation & Change Strategies Remotely: Embed change and drive project momentum when remote working post-Covid

2 Engage Colleagues & Boost Cultural & Mindset Change: Bring colleagues on the journey, change perceptions and behaviours, win buy-in during transformation

3 Forward-Thinking Change Methodologies: Find the right frameworks and operating models to deliver long-lasting results and mitigate risks

4 EffectiveAgileTransformation:Foster agile mindsets to ensure business cohesion and deliver value-adding transformation

5 Accelerated Digital Transformation: Ensure business readiness for digitisation and automation projects to keep pace with the speed of change today

6 Practical Business Change Tactics: From people to projects to comms… the lessons learnt and benchmarked results from delivering end-to-end transformation

7 Leadership-Inspirational,Influential,Transformational? Develop senior leaders into true change champions and lock down that budget

8 Embed Diversity & Inclusion Into Business DNA: Transform the business from within with meaningful initiatives which impact both individuals and the organisation

9 Fit-For-The-Future Business Models: Protect against future risks and build a long-lasting business structure for colleagues and stakeholders alike

GROUP

DISCOUNTS!

BOOK 4 FOR 3

Deliver Results With New, Innovative & Inf luential Business Change & Transformation StrategiesForward-Thinking Strategies To Embed Business Change Thinking & Design Into Organisational DNA•Drive Powerful Transformation Programmes During Times Of Remote Working•Secure Colleague Buy-In & Engagement Agile & Emerging Methodologies•Deliver Embedded Digital Transformation & Inspirational Change Leadership

A One-Day, Practitioner-Led Conference & Networking Event, Central London or Virtually, 1st July 2021

www.drivingchangeconference.com [email protected] +44 (0)20 3479 2299

Corporate Speakers Day23 1

Organised by

New!

Sonja Shaw Organisation Development & Learning Business Lead R&D GSK

David Blott, Future of Work & Business Design Director Lloyds Banking Group

Liam Cadd Head of CX Tranformations & Delivery Sky

Philippa Ruchniewicz, Director of Strategic Change & Portfolio Dixons Carphone

Brigid McBride Programme Director, Digital ChangeOfsted

Lauren Lewis Head of Programmes & Change OVO Energy

Claire Zuurbier, Global Digital Transformation Director Compass Group

Louise Harrop Senior Business Transformation Manager Molson Coors

Larry Anderson Transformational Change Lead Nike

Sol Enenmoh Head of Digital Transformation Vanquis Bank

Delia Matrecano, Head of Organisational Effectiveness Ingka Group (IKEA)

Gesche Josina Roerden Head of PMO & Delivery BBC

Wendy Norris Head of Business Change Metropolitan Police

David Ollerhead Programme Director Network Rail

Simon Williams, Programme Change Director Cambridge Assessment

Paul Hendstock, Senior Business Change Transformation ManagerUK Home Office

Louise Davidsen PMO Director Ticketmaster

Sonia Sharma Head of Corporate Planning & EPMO Channel 4 Television

Anita Tadayon Business Design Transformation DirectorBT Consumer

Alyson Davis, Group Internal Communications & Colleague Experience Manager Halfords

Alasdair Gilchrist Head of IT Business Services MAG (Airports Group)

Fiona Maher, Head of Business Change, Corporate IT & Smarter Working NHS England & NHS Improvement

Sophie Cook Organisational Development Business Lead & Head of Change - Vaccines GSK

Liam Cadd Head of CX Transformations & Delivery Sky Sol Enenmoh Head of Digital Transformation Vanquis Bank Gesche Josina Roerden Head of PMO & Delivery BBC Wendy Norris Head of Business Change Metropolitan Police Larry Anderson Transformational Change Lead

Nike

Alyson Davis, Group Internal Communications & Colleague Experience Manager Halfords

CULTURE CHANGE & ENGAGEMENT

09.50 Powerful & Inspiring Methods Of Engaging Your Audience To Change Perceptions, Behaviours & Mindsets & Secure Colleague Buy-In During Transformations & Beyond• Colleague ownership is key to embedding cultural change, so how can we

ensure colleagues are bought in to change projects and solidified as a crucial element of the transformation?

• With continuous change becoming the new normal, what can be done to combat change fatigue and boost business resilience for continuous improvement cultures?

• Innovative ways of celebrating success to boost team morale and cohesion

• With change constantly evolving, how can we create strong feedback loops with colleagues to ensure their voices are being heard?

• Find those key change influencers within all business silos to unite teams and embed transformation

09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks

Philippa Ruchniewicz Director of Strategic Change & Portfolio Dixons Carphone

09.10 Top Tips & Strategies To Embed Change, Drive Project Momentum & Ensure Transformational Success When Working Remotely Post-Covid • With less face-to-face contact, how can change leaders build strong,

collaborative relationships throughout the business and effectively engage remote teams to boost project outcomes and the success of transformation?

• Leverage key digital tools to revitalise collaboration during remote working

• Keep the human touch during remote change management to drive stakeholder engagement and reduce the risk of resistance

09:10 Lauren Lewis Head of Programmes & Change OVO Energy 09:30 Fiona Maher, Head of Business Change, Corporate IT & Smarter Working NHS England & NHS Improvement

10.50 Develop Top-To-Bottom Agile Mindsets Internally To Foster Business Unity & Deliver Long-Standing, Valuable Business Transformation • What frameworks and methodologies can assist in scaling agile principles

throughout a business?• Effective communications tactics to inform stakeholders and colleagues and

develop an organisation with an agile mindset• The day-to-day can get in the way! Ensure agile frameworks are followed

end-to-end throughout a project to drive definable, enduring results• Establish value streams in agile frameworks to drive both project success and

business cohesion

10.50 Louise Harrop Senior Business Transformation Manager Molson Coors Beverage Company

11.10 Anita Tadayon Business Design Transformation Director BT Consumer

12.30 Root Digital Transformational Change & Automation In The Organisation To Ensure Business Readiness & Power Future Success• Key touchpoints and milestones to ensure true business readiness

when driving large-scale digital transformation• With accelerated rates of business change, what technologies

can keep pace and ensure embedded, bottom-line-boosting transformation?

• Overcome obstacles to transformation when overhauling legacy systems, digitising processes and installing new infrastructure

• New technologies such as RPA can breed fear in the company, so how can we communicate the positive aspects of automation to secure buy-in at every level?

Brigid McBride Programme Director, Digital Change Ofsted

Remote Change Management ■ Culture Change & Engagement ■ Designing Agile Transformation ■ Change Methodologies ■ Digital Transformation & Automation Business Change In Practice ■ Influential Leadership ■ Diversity & Inclusion ■ Future Business Models

08.30 Registration, Coffee & Informal Networking 11.30 Bonus Session; Reserved For Exclusive Conference Partner

Chair’sRemarks

REMOTE CHANGE

DESIGNING AGILE TRANSFORMATION DIGITAL

TRANSFORMATION

10.20 Morning Refreshment Break With Informal Networking

PANEL

Q&A

HotTopic

Readiness

12.50 Lunch For Delegates, Speakers & Partners

Sonia Sharma Head of Corporate Planning & EPMO Channel 4 Television Paul Hendstock Senior Business Change Transformation Manager UKHomeOffice Alasdair Gilchrist Head of IT Business Services MAG (Airports Group)

12.00 One Size Doesn’t Fit All! Select The Right Methodology For Your Business & Project To Power Deliverables & Streamline Ways Of Working• Agile is the methodology of the moment, but where are waterfall techniques

more appropriate to ensure project success?• What new methodologies are emerging to transform business

change and drive future profitability?• Create robust impact assessment processes to ensure you find the

right methodology to fit your project• Changing methodologies can often be met with resistance, so how can the

benefits of new ways of working be communicated to secure colleague buy-in?

CHANGE METHODOLOGIES

PANEL

Q&A

13.20 Informal Peer-To-Peer Discussions

A Sustaining Change

Paul Hendstock Senior Business Change Transformation Manager UKHomeOffice B Risk & Resilience C Health & Wellbeing

D Engaging Customers E Impact/Value

F Change Champions G Communicating Change

16.20 Build A Business Model For The Future That Boosts The Bottom-Line & Fits The Needs Of Stakeholders & Colleagues Alike• The future of work? Anticipate the needs of colleagues and the

business to develop a working model fit for the future workplace and an uncertain economy

• The death of the head office? How will the pandemic affect companies and are regional hubs the future?

• What future threats should businesses be horizon scanning for to ensure business preparedness through COVID-19 and beyond?

Louise Davidsen PMO Director Ticketmaster David Blott Future of Work & Business Design Director Lloyds Banking Group

Claire Zuurbier Global Digital Transformation Director Compass Group

FUTURE BUSINESS MODELS

13.50 Afternoon Chairs’ Opening Remarks

David Ollerhead Programme Director Network Rail

14.50 Go Beyond Change Sponsorship To Develop Senior Leaders Who Embed Change In An Organisation & Act As A North Star For Transformational Programmes • Comfort is the enemy of change! Transformation is on the agenda now, but

how do you ensure it remains an investment priority post-COVID-19?• Harness existing enthusiasm for transformation in leaders and build it where

needed to ensure leaders embrace and champion change• Secure buy-in from middle managers to ensure key messages are

communicated effectively and clearly Delia Matrecano Head of Organisational Effectiveness Ingka Group (IKEA)

16.00 D&I Is Not An Add On: How Can We Cement Diversity & Inclusion Initiatives Into The Action Plan To Transform The Business From Within?• How can we apply change management thinking to diversity and inclusion

to accelerate the progress of the existing D&I function and deliver meaningful impact to both individuals and the organisation?

• Ensure you have diverse talent to tackle diverse problems in all corners of the business with thorough, proactive recruitment strategies

• Integrate diversity and inclusion into business change propositions to secure diversity of thought internally and solve the problems of tomorrow

Speaker to be confirmed, please check the website for update

14.00 Our Journey To Ensure Successful & Embedded Change Through End-To-End Transformation Process Excellence & Powerful Communications• Position change management as key business leaders

to secure solid engagement and influence from the very beginning of transformation projects

• How can assessing change maturity and readiness lay solid foundations for affecting business change and reducing risks and resistance in the long-term?

• Win over hearts and minds to root long-term business change through powerful comms messaging

• Effective benchmarking techniques to truly measure and reflect the results of a change programme

Simon Williams Programme Change Director Cambridge Assessment

14.20 Bonus Session; Reserved For Exclusive Conference Partner

17.00 Official Close Of Conference

16.50 Chair’s Closing Remarks

INFLUENTIAL LEADERSHIP

DIVERSITY & INCLUSION

BUSINESS TRANSFORMATION

IN PRACTICE

PANEL

15.30 Afternoon Refreshment Break With Informal Networking

Heads & Directors Of Business Change, Transformation & PMO Share Unmissable Insights Into Driving Change Remotely, Ensuring Colleague Engagement & Effective Cultural Change, Proactive Agile Transformation & Methodology Selection, Embedded Digital Transformation & Future Business Readiness With Inspirational D&I Practices & Change Leadership 23

Q&A

Chair’sRemarks15.10 Challenges, Opportunities & Lessons Learned – A Case Study In Partnering With Leaders To Deliver An Internal Merger At GSK

Sophie Cook Organisational Development Business Lead & Head of Change - Vaccines GSK Sonja Shaw Organisation Development & Learning Business Lead R&D GSK

GSK CASE STUDY

“ Insight-led engagement with energised, passionate speakers. ”

Rolls-Royce (Previous Attendee)

Book Before 4th February & Save £300

CaseStudy

CaseStudy

Peer To Peer

VIRTUAL

OR LIVE TICKETS

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Card No.

  Exact name on card

Valid From Expiry Date  

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Signature Date

Card Billing Address (if different to above)

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A One-Day, Practitioner-Led Conference & Networking Event, London or Virtually, 1st July 20214 Easy Ways To Register Online @ www.drivingchangeconference.comPhone +44 (0)20 3479 2299 Post this booking form to Global Insight Conferences, 5-11 Lavington Street, London, SE1 0NZ Email [email protected]

TERMS & CONDITIONS Payment Procedure: Payment is due on submission of your booking please note that VAT will be charged at 20% and all registrations are subject to a 3% booking fee. All orders placed on our online booking pages, by email, on the brochure’s booking form or over the telephone will all be followed up with an official booking confirmation email. All such orders are legally-binding and carry a 100% liability immediately after receipt of order. Full payment is a requirement of entry into the event and you will be asked to guarantee your payment with a credit card to enter the conference rooms if you have not paid before the date of the conference. Should you fail to pay an invoice or do not attend the conference, you still remain liable for the sums due. Global Insight Conferences Ltd reserves the right to decline any booking and make any alteration to the speaker panel, programme, date and venue. Global Insight Conferences accepts no liability for the content of presentations or papers. UK VAT is still chargeable on foreign companies attending conferences in the UK and must be paid at the prevailing rate on UK events. All bank and transfer fees must be covered by the company attending the conference. Please note that all calls are recorded for training and monitoring purposes. Cancellation Process: Cancellations received in writing on or after 40 working days before the conference date cannot be refunded and full payment is still due, although a replacement delegate will always be welcome. This is due to the way in which we are charged by our suppliers as during this final month, the costs have already been incurred by the organisers. Refunds will not be available for postponements, cancellations, change to a live conference or virtualisation and payment is still due: we reserve the right to make the event virtual or live depending on the circumstances at the time. All bookings shall be automatically transferred and refunds cannot be given for such changes. Cancellations received in writing at least 40 working days before the conference date will receive a full refund, minus an administration charge of £149 +VAT per ticket. If payment has not yet been made and cancellations are received in writing at least 40 working days before the conference date, the £149 +VAT per ticket administration charge is still due. By booking onto the conference, you warrant that you are authorised by your organisation to commit to the booking and pay all agreed costs. Global Insight Conferences Ltd cannot reimburse any travel, accommodation or other expenses under any circumstances. Global Insight Conferences Ltd will assume no liability in the event that this conference is cancelled, rescheduled, virtualised or postponed due to a fortuitous event, Act of God, unforeseen occurrence, a Force Majeure event, other major disruption or any other event that renders performance of this conference inadvisable, impracticable, illegal or impossible. For purposes of this clause a Force Majeure event shall include, but shall not be limited to: civil disorder; pandemics, endemics, disaster ; an Act of God; war or apparent act of war; government restrictions and/or regulations; terrorism or apparent act of terrorism; disturbance and/ riots; strike, fire, curtailment, suspension and/ or restriction on transportation facilities/means of transportation; or any other emergency. Global Insight Conferences Ltd reserves the right to alter the venue for the conference due to a Force Majeure event or other major disruption or if Global Insight Conferences Ltd, deems it necessary to do so. If Global Insight Conferences Ltd postpones an event, the fee will be credited towards the rescheduled date or another conference and all outstanding invoices must still be paid in full. If GIC cancels an event, the fee will be credited towards another industry-related event within the next 12 months. This credit will be available for up to 12 months from the original conference date. Refunds will not be available for postponements or cancellations or virtualisation and payment is still due. If you wish to cancel a ticket on an event that has been postponed, the cancellation terms outlined above still stand, but in relation to the original date. Please note all exhibitors, sponsors and event partners should refer to their signed contract for more information on their terms and conditions. Date & Venue: Central London, 1st July 2021. Please note that accommodation and transport fees are not included in the registration fee. Global Insight Conferences Ltd cannot reimburse any travel, accommodation or other expenses under any circumstances. Special Dietary, Access Or Speciality Requirements: We make every effort to ensure that all delegates are able to participate fully, but please do let us know if you have any access, dietary (other than vegetarian) or any other particular requirements. Speaker & Programme Changes: Sometimes speakers are unable to attend for personal or business reasons and whilst we make every effort to find a direct replacement, occasionally this is not possible within the timeframes we are given. GIC reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be regularly updated at www.drivingchangeconference.com.

Data Protection: The delegate names, organisations and occasionally job titles will be shared with other attendees of the event for the purpose of facilitating networking only. Should you not wish your information to be shared in this way, please email: [email protected] or write to Data Protection Officer, Global Insight Conferences, 5-11 Lavington Street, London, SE1 0NZ. When you register for the conference, GIC will provide you with information relating to your booking and other GIC related products or services via email, direct mail, fax or telephone. Should you wish to discontinue this service at any time please write to the Marketing Director at the address above or please email [email protected]. Admittance: We reserve the right to eject you without any prior notice or refund if your behaviour is disruptive, offensive, dangerous or illegal. Distribution of unauthorised materials and audio/visual recordings are not allowed without prior consent. GIC is not liable for damage to or loss of personal belongings at the conference venue and accepts no liability for the content of the papers and presentations given. Please note that photographs, video and audio footage, which may include speakers and delegates, may be taken at the event and used in future marketing material.

Group Discounts Available! Call +44 (0)20 3479 2299 www.drivingchangeconference.com

Programme Alterations: Conferences are organised many months in advance of the conference itself and sometimes we may need to make substitutions, alterations or cancellations of the speakers and/or topics. Whilst we make every effort to find a direct replacement if a speaker cancels, sometimes this is not always possible within the time frames we are given. Any substitutions or alterations will be regularly updated on the conference website.

• Speaker notes available to download one week after the conference, subject to speaker disclosure.• Only one discount can be used per registration. • Please note VAT will be charged at 20%. Please note that all registrations are subject to a 3% booking fee.

For more information on how to get involved, please call +44 (0)20 3479 2299

or email [email protected]

Can You Help Organisations Drive & Deliver Successful

Business Change & Transformation?

Speaking, Hosting One-To-One Meetings & Branding Packages Available

Book Your Package Before 4th February & Save Up To £1,000.

Price Standard Prices

Attend Virtually

In-house Rate £599+VAT

All Other Companies Rate £799+VAT

Attend In Person

In-house Rate £599+VAT

All Other Companies Rate £799+VAT

Exhibition Stand + 2 Delegate Passes £2,699+VAT

Organised by

& TRANSFORMATION& TRANSFORMATION

Group Discounts: 4 delegates for the price of 3. Or send 3 and get your third place half price! (This applies to in-house practitioners only, not agencies and suppliers and cannot be used in conjunction with any other discounts, including early bird offers.)

4 For 3

Co-op

Alan CookeHead of Delivery & Change

www.thechangeconference.com +44 (0) 20 3479 2299

[email protected]

Robust, Business-Critical Change Communication Strategies: Next-level internal communications to foster resilient employees and proactive cultures when navigating change and uncertainty

giffgaff

Alastair GillHead of People

Deliveroo

Alice ter HaarPeople Strategy & Development Manager

National Trust

Ami DavisHead of Transformation (Volunteering, Participation & Inclusion)

Mondelēz International

Andrea Byrne Change Lead

E.ON UK

Becca Francis Change Lead

FedEx

Caroline Pennings Managing Director, International Communications

Roche

Dominic Demolder Principal Biometrics Business Partner

Santander UK

Elena Grigorova Head of Change

SSE Energy Services

Emma Illingworth Head of HR Transformation

National Grid ESO

Eze LisakHead of Change

The Body Shop

Gabrielle Ogiste Global Head of HRIS

Karian and Box

Ghassan KarianFounder

npower

Guy EsnoufDirector of Communications

PepsiCo

Helena Curtis Culture & Engagement Lead

Rolls-Royce

James Makepeace Internal Communications Manager

Lloyds Banking Group

Jen Tippin Group People & Productivity Director

Save the Children International

Jenny BloxhamGlobal Lead - Transformation Communications

Virgin Media

Jess LonsdaleInternal Communications Director

Unilever

Jo BartnickeGlobal Change Manager For People Experience

John Lewis Partnership

Jo WalmsleyDirector of People & Organisation Capability

Deutsche Bank

Martha FérezHead of Change, Non-Financial Risk

LEGO Group

Meg PatersonLearning & Leadership Development Senior Manager

Volkswagen Group

Morag NorwoodHead of Organisational Development & Engagement

Marks & Spencer

Nadine JonesHead of HR Strategy & CoEs

Vodafone

Xue BaiGlobal HR Process Transformation Lead

Imperial Brands PLC

Nick DaviesSenior Programme Management & Change Lead

BT

Pam KullarHead of Adoption & Change Management

GSK

Patricia Mcloughlin Director of Change Management

Canada Life

Samantha LongHead of People Services

BBC Design & Engineering

Sarah Burbedge Head of Change, Content Production Workflows

HSBC

Suzette Tenefrancia Global HR Change & Implementation Lead - HR Transformation

LV=

Tara Newman Head of Business Transformation

L’Oréal

Vanessa Palmer Director of Learning, Culture & Engagement

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Win Employee Hearts & Minds & Boost Morale: Bring staff with you on your change journey and create a positive-minded workforce by bringing change to life

6 Years Of Cutting-Edge Insights & Lessons Learnt From Front-Line Change Leaders

Organised By:

NEW

!

Jaguar Land Rover

Nicci CookHead of HR, SolihullActivate Stakeholders, Managers & Leaders To Advocate Change: Sustain leadership buy-in and prevent them blocking your organisation’s vision

Create A Change-Ready Culture: Empower your staff to maintain high engagement and customer satisfactionMitigate Fear & Disengagement & Change Behaviours: Influence positive mindsets to combat resistance throughout difficult change processes Adopt Innovative Technologies & Tools: Enable smooth internal change using the latest affordable tech to support your workforce

But Which Methodology Is Best? From Agile to SCRUM, explore the best approaches for successful change delivery Measure Success In Hard Metrics: Prove bottom-line benefits and translate the intangible impacts of change into easy-to-read reportsCreate Long-Lasting, Sustained Change: Manage change successfully through uncertainty and change fatigue

• 36 Brand Speakers From Diverse Sectors Across HR, Change & Communications Departments• 6 Informal Breakout Discussions• 4 Panel Discussions Including The New Agile Debate• 4 Conference Chairs, Interactive Voting & Q&A After Every Session• 80% Practitioner-Side Audience In 2019 • 98% Satisfaction Rate Year On Year

Inte

ract

ivity

36 1CORPORATESPEAKERS DAY

Hospital NHS Foundation Trust

Jonathan Cort, Deputy Medical Director & Maria Riley, Associate Director of Strategy & ImprovementChesterfield Royal

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Build Resilient Cultures, Robust Employee Engagement & Proactive Leadership To

A One-Day, Practitioner-Led Conference & Networking Event, 21st January 2021, London Marriott Hotel Regents Park, London

Deliver Successful Organisational Change & Real Business Results Proactive Strategies To Integrate Change-Ready, Collaborative Cultures & Behaviours, Inspiring Communication Strategies, Leverage Cutting-Edge Technology, Boost Staff & Leadership Engagement, Mitigate Resistance & Defiance & Effectively Measure The Results Of Change Programmes To Sustain Momentum & Success

6th Annual21.01.21

www.thechangeconference.com

Book Before

8th October &

SAVE £100

C Real Impact, Real Results

Manchester

1 Keep Remote Workers Engaged &

Connected: Overcome communication barriers with home

and remote workers for ultimate engagement and productivity

2 Next-Level Digital, Social & Tech: Integrate

digital, social and tech trends into your IC strategies to boost

engagement, efficiencies and results

3 Disruption, Uncertainty In The Face Of

Change: Business-critical comms to ensure a connected,

motivated, empowered workforce during times of change

4 Cement The Long-Term Strategic Power Of

IC: Position internal comms as a trusted, critical function which

drives future strategic direction

5 Measure Impact, Showcase Success,

Secure Leadership Buy-In, Drive Change:

Demonstrate bottom-line impact and harness employee

listening to ignite real change

6 Nurture Culture, Health & Wellbeing:

Encourage a supportive organisational culture to develop trust,

two-way communication, health and wellbeing

7 Innovate Your Channel Mix For Maximum

Cut-Through: Enhance engagement and reach with

inclusive, targeted and innovative comms across multiple

channels

8 Proactive Crisis Comms To Bolster Business

Resiliency: COVID-19 lessons learnt and how we can build

resilient strategies now to help with future crises

9 Creative Content, Inspiring Storytelling:

Embrace creativity in your content strategies for attention-

grabbing, connected and authentic comms

Adrian Cox

Global Head of

Communications

Deutsche Bank

Donna Lloyd

Head of Communication

Business Partners

Airbus

Commercial

Kyla Lacey-Davidson, Head of Internal

Engagement & Comms

Stroke Association

Paul Wheeler

UKI Corporate Comms Dir.

& European Media

Strategy Dir.

Kellogg’s

Yvonne O’Hara

Head of Internal

Communication

Metropolitan

Police Service

Matt Good

Communications Manager

Lloyds Banking

Group

Alyson Davis

Colleague Engagement &

Communications Manager

Boots UK

Frankie Garforth, Head of Internal

Communications & Engagement

Action on

Hearing Loss

Lisa Hannah

Head of Barclays UK

Employee Communications

Barclays

Helen Hartley

Head of Internal

Communications

NHS Digital

Penny Richards

Head of Internal

Communications

NHS DigitalDeborah Copeland

Head of Internal

Communications

BT

Matthew Knowles

Head of Employee

Communications

Thames Water

George Kenning

Head of Personal Banking

Communications

NatWest

Louise Fernley

Communications Director

for Europe

AB InBev

Rachel Tolhurst

Head of Corporate

Communications

Amey

Dominic Carey

Colleague Engagement &

Experience Manager

Great Western

Railway

Emma Henderson

Head of Employee

Communications

Siemens Plc

Ben Wilkie

Head of Internal

Communications

Royal Mail

Matt Cooper

Head of Internal

Communications & Engagement

King’s College

Hospital

Kate McFerran

Director of

Communications

LNER

Ann Hood

Head of Internal

Communications & CSR

Aegon UK

Carol Brown

Communication & Engagement

Studio Retail

Limited

Joanna Newark

Senior Director

Global Communications

Avon

Matthew Pittam

Head of Internal

Communication

ScottishPower

Sneh Barker

People Partner

Rolls-Royce

Laura Jamieson, Head of

Internal Communications

British Transport Police

Anne-Marie Griffiths

Head of Internal Comms &

Engagement

DHL

Richard Stanbury

Head of Employee Relations

Direct Line

Group

Catherine Morris

Group Head of Internal

Communications

Home OfficeJody Lewis, Head of Internal

Communications

Lloyds Banking

Group

Nazaneen Challawala-Hatimi

Head of Leadership

Communications

AIG

Stephanie Jones

Head of Communications

Natures Way

Foods

Book Before 1st October &

SAVE £150

Revolutionising IC Strategies For The New Normal!

Fresh Insights

For A New

Reality

4 Interactive Panels

✔ Digital Tools & Tech

✔ Crisis Comms

✔ Strategic Role Of IC

✔ Culture, Health & Wellbeing

5 Lunchtime Peer

Discussions

✔ Budget

✔ Agile

✔ Social Media

✔ Video

✔ Line Manager Comms

Strategic, Engaging Internal

Communications With Real Impact

Transforming IC Strategies To Skyrocket Engagement, Optimise Digital, Social & Channel Trends, Connect Remote Workers,

Build Culture, Plan For Crisis & Position IC As A Business-Critical, Strategic Function Which Boosts Bottom-Line ImpactA One-Day, Practitioner-Led Conference & Networking Event, The Lowry Hotel, Central Manchester, 19th January 2021

www.internalconference.com [email protected]

+44 (0)20 3479 2299

Organised by

6th Annual

In-House

Speakers

Affordable

Day

341

Engage, Empower & Connect In Times Of Rapid Change, Disruption & Uncertainty With:

Andrew Whyte

Director of Communications

Financial

Conduct

Authority

Financial Conduct

Authority

MO

RE SPEAK

ERS & N

EW CA

SE STUD

IES