Delivered by..........

27934 hours 66%

1105 hours 2.5%

12000 ours 29%

961 hours 2.5%

Key Question•How can we re engage the voluntary sector in high volume service delivery

and......• make the service sustainable in terms of demographic change, labour market conditions and financial pressures?

Small

Small

What’s Needed?

What needs redesigned - SNAPSHOT• 220 people waiting in community for 1824 hours of care at home• 99 people (45%) waiting for packages of between 0.5 and 5.25 hours

per week• Current waiting time for service = 59 days• 45 people in need of 7 day a week help• 54 described as needing:

Medication Prompt Meal PreparationHelp with hygiene between 1 and 4 times each week

Third Sector Responses

Redesign Requirement 1: NOC

Redesign Requirement 2: Greater presence at the coal face – Hospitals, GP Practices and people’s homes

Redesign Requirement 3: Single Point of Contact

Redesign Requirement 4: Collaboration