delivering independent intelligence for health and wellbeing bringing together local, regional, and...
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Delivering independent intelligence for health and wellbeingDelivering independent intelligence for health and wellbeing
Bringing together local, regional, and national public
health information Health Libraries Group 2010
Shannon Robalino – National Library for Public Health Gordon Watson – County Durham and Darlington
Health Improvement Service
Delivering independent intelligence for health and wellbeing
Knowledge for public health“Applying what we know already will have a bigger impact on health and disease than any drug or technology likely to be introduced in the next decade.”
Sir Muir Gray, NHS Chief Knowledge Officer
“…Web 3.0 will ultimately be seen as applications which are pieced together… the applications are relatively small, the data is in the cloud, the applications can run on any device, PC or mobile phone, the applications are very fast and they’re very customizable.”
Eric Schmidt, CEO, Google
Delivering independent intelligence for health and wellbeing
Participants in the evidence project
• National Library for Public Health (NHS Evidence – specialist collection)
• Health Promotion Library, part of County Durham and Darlington Community Health Services
Delivering independent intelligence for health and wellbeing
National Library for Public Health
library.nhs.uk/PUBLICHEALTH
Delivering independent intelligence for health and wellbeing
What the NLPH does• Provide high-level evidence-based public
health information• Systematic reviews / meta-analyses• Guidelines• Policies & strategies• Other relevant information (e.g. news, events)
• Annual Evidence Updates• Monthly newsletters
Delivering independent intelligence for health and wellbeing
Public Health Language• List of standardised
terms to describe information
• AKA thesaurus or taxonomy
• Used by PHOs, some PCTs, public health / health promotion libraries and many others
www.phl.nhs.uk
Delivering independent intelligence for health and wellbeing
History of Public Health Language
• Merging of Public Health Information Tagging System (PHITS) and Government Classification Language (GCL)
• Part of SNOMED (Systematised Nomenclature of Medicine Clinical Terms) which incorporates 1000s of terms from MeSH and other standarised medical languages
Delivering independent intelligence for health and wellbeing
Why is it important?
• Terms and concepts standard across a discipline
• Hierarchy not that important!
Delivering independent intelligence for health and wellbeing
Health Promotion Library• Uses a Discovery to Delivery model• Serving commissioner and provider services staff
in a large geographical area with a population of about 600,000 in NE England
• Other NHS staff – primary and secondary care• Local authority staff – community and social
services• Education sector – primary, secondary, FE, HE• Community and voluntary sectors
Delivering independent intelligence for health and wellbeing
HPAC Library Management System• Library catalogue at www.hpac.cdd.nhs.uk• Web-based, using open source components• Dublin Core – online interoperable metadata
standards• NLPH metadata harvested daily from NHS
Evidence repository• Open Archives Initiative Protocol for Metadata
Harvesting (OAI-PMH)• Public Health Language
Delivering independent intelligence for health and wellbeing
Users reviews and recommendations
• Review function in context of other web 2.0 features, such as personalised RSS feeds, favourites
• Based on knowledge management model of After Action Reviews
• In addition to rating the resource, users asked to share how the resource has been used, context and setting
• Users who borrowed this also borrowed….
Delivering independent intelligence for health and wellbeing
How it worksYouth worker searches for a resource suitable for
brief intervention on alcohol with young people
User review of the resource and users who borrowed this also….
User finds a suitable resource in the library catalogue
A systematic review on alcohol and young people from the National Library for Public Health
Search
Linked to Linked to
Delivering independent intelligence for health and wellbeing
How it looks in practice
Delivering independent intelligence for health and wellbeing
NLPH Evidence in HPACClicking on the evidence link displays the evidence data in the same space and style as local resources with links directly to the original document and to the NLPH.
Delivering independent intelligence for health and wellbeing
Direct link to the original document
Delivering independent intelligence for health and wellbeing
Library user behaviour• Library users are frontline public health
practitioners, not researchers or academics• 90 percent of all our requests for resources
come through catalogue• Evidence is linked to resources they use in
their everyday practice - one click away with no password in between
• Maximum information for minimal effort
Delivering independent intelligence for health and wellbeing
Survey results and LMS logs• 550 registered library users – 25 percent
response• 87 percent said they would find it useful in their
work• 85 percent who had used it said they found it
‘very useful’ • 90 percent said they would find a resource
recommendation feature useful• LMS logs show an average of 300 ‘clickthroughs’
to the evidence and guidance each month
Delivering independent intelligence for health and wellbeing
Outcomes• Integrating locally held resources with user
experience (reviews), recommendations and expert knowledge (evidence) is providing a rich user experience and increasing the value of library content
• Frontline practitioners are accessing the evidence and finding it useful in the context of their everyday work
“It ties all the information, resources and stats together” – survey respondent
Delivering independent intelligence for health and wellbeing
Contact informationShannon RobalinoLead Information SpecialistNational Library for Public [email protected]
Gordon WatsonKnowledge Manager County Durham and DarlingtonHealth Improvement [email protected]