www.england.nhs.uk/expo│@ExpoNHS│#Expo18NHS

Delivering Transformation

The new ambulance Global Digital Exemplars

share their leading edge work for urgent and

emergency care

West Midlands Ambulance Service NHS Foundation Trust

North East Ambulance Service NHS Foundation Trust

• WMAS / NEAS - background

• Where we’ve come from (Digital Maturity)

• Where we want to get to (GDE opportunity)

• GDE – progress to date

• Joining it all up

• Questions

Agenda

WMAS Background Information

• Regionally provide 999, HCP Urgent and

Patient Transport Services

• 19 Acute Hospitals (3 MTCs)

• Population of 5.6 million

over 5,000 sq miles

• 1 million 999/urgent incidents

• Additional 1 million scheduled patient

transports (PTS)

• Regionally Provide 999, HCP Urgent, 111

and Patient Transport Services

• 9 Acute Hospitals (2 MTCs)

• Population of ~2.6 million

over 3,200 miles

• ~1.5 Million calls p.a.

• ~400,000 999/urgent incidents

• Additional 1 million scheduled patient

transports (PTS)

NEAS Background Information

Where we’ve come fromAmbulance History

• 28 years: paper free 999 call

• 25 years: mobile data for dispatch

– Integrated communications

– Merger and transformation

– System upgrades and

replacement

• 5 years (or less): paper free at

patient side

Where we’ve come fromOrganisational Challenges

• Multiple LDRs

• A mix of solutions across each region

• Ambulance trusts working on different

schemes at local pace

• Funding to STP has local, not regional, focus

• Constantly changing service requirements

• Limited Funding streams

Where we want to get to

WS1 - Electronic Health Record

WS3 - Interoperability

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Benefits

• Increasing our ability to deliver the most Appropriate Care Pathways and

resource through greater access to Shared Records

• Reducing Variation by Analysing and Simulating the full ambulance,

patient and outcome variables.

• Improved efficiency through smarter use of Stock and Medicines

management technology.

• Improving the security, confidentiality and accuracy of our information at

the point of handover to other care providers through digital Transfers of

Care

• Reducing Duplication of effort by producing solution Blueprints for our

sector.

Progress to date – early days!

• WMAS• Extending EPR to new users

• Understanding and acting on outcomes

• Pilot for CP-IS in ambulance

• NEAS• Pilot for NRLS in ambulance

• Integration to Medical Interoperability Gateway information

• Development of Simulation modelling and analysis software.

• Evaluating Trust Integration Engines (for Ambulance Services)

Joining it all up (with the wider NHS)

Sharing Information• Standards development and adoption

• Trust Integration Engine (TIE)

Sharing Knowledge• Understanding factors affecting performance

and delivery

• Blueprints

• Fast Followers?

www.england.nhs.uk/expo│@ExpoNHS│#Expo18NHS

Phil Collins

Head of IM&T - WMAS

Phil.Collins@wmas.nhs.uk

Paul Nicholson

Assistant Director IM&T - NEAS

Paul.Nicholson@neas.nhs.uk

Questions &

Thank You