www.england.nhs.uk/expo│@ExpoNHS│#Expo18NHS
Delivering Transformation
The new ambulance Global Digital Exemplars
share their leading edge work for urgent and
emergency care
West Midlands Ambulance Service NHS Foundation Trust
North East Ambulance Service NHS Foundation Trust
• WMAS / NEAS - background
• Where we’ve come from (Digital Maturity)
• Where we want to get to (GDE opportunity)
• GDE – progress to date
• Joining it all up
• Questions
Agenda
WMAS Background Information
• Regionally provide 999, HCP Urgent and
Patient Transport Services
• 19 Acute Hospitals (3 MTCs)
• Population of 5.6 million
over 5,000 sq miles
• 1 million 999/urgent incidents
• Additional 1 million scheduled patient
transports (PTS)
• Regionally Provide 999, HCP Urgent, 111
and Patient Transport Services
• 9 Acute Hospitals (2 MTCs)
• Population of ~2.6 million
over 3,200 miles
• ~1.5 Million calls p.a.
• ~400,000 999/urgent incidents
• Additional 1 million scheduled patient
transports (PTS)
NEAS Background Information
Where we’ve come fromAmbulance History
• 28 years: paper free 999 call
• 25 years: mobile data for dispatch
– Integrated communications
– Merger and transformation
– System upgrades and
replacement
• 5 years (or less): paper free at
patient side
Where we’ve come fromOrganisational Challenges
• Multiple LDRs
• A mix of solutions across each region
• Ambulance trusts working on different
schemes at local pace
• Funding to STP has local, not regional, focus
• Constantly changing service requirements
• Limited Funding streams
Where we want to get to
WS1 - Electronic Health Record
WS3 - Interoperability
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Benefits
• Increasing our ability to deliver the most Appropriate Care Pathways and
resource through greater access to Shared Records
• Reducing Variation by Analysing and Simulating the full ambulance,
patient and outcome variables.
• Improved efficiency through smarter use of Stock and Medicines
management technology.
• Improving the security, confidentiality and accuracy of our information at
the point of handover to other care providers through digital Transfers of
Care
• Reducing Duplication of effort by producing solution Blueprints for our
sector.
Progress to date – early days!
• WMAS• Extending EPR to new users
• Understanding and acting on outcomes
• Pilot for CP-IS in ambulance
• NEAS• Pilot for NRLS in ambulance
• Integration to Medical Interoperability Gateway information
• Development of Simulation modelling and analysis software.
• Evaluating Trust Integration Engines (for Ambulance Services)
Joining it all up (with the wider NHS)
Sharing Information• Standards development and adoption
• Trust Integration Engine (TIE)
Sharing Knowledge• Understanding factors affecting performance
and delivery
• Blueprints
• Fast Followers?
www.england.nhs.uk/expo│@ExpoNHS│#Expo18NHS
Phil Collins
Head of IM&T - WMAS
Paul Nicholson
Assistant Director IM&T - NEAS
Questions &
Thank You