deluxe media management
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Deluxe Media ManagementTRANSCRIPT
Overview of Services
Introduction to Deluxe
Deluxe Entertainment Services Group, Inc has been a trusted partner of theentertainment industry for over 90 years, building on a solid history ofcustomer service and technological innovation•
33 businesses in 27 facilities across 4 continents with 4,000 employees
BarcelonaMadridRome
Toronto
HollywoodLos Angeles
BurbankValencia
London
SydneyMelbourne
Bangkok*
India*
Auckland
SeattleVancouver
New YorkNew Jersey
Pennsylvania
Louisville, KY
Mission Statement
Lead the entertainment services industry with innovative film and digital supply chain solutions that enrich content, maximize
its monetization potential and enable its distribution to all entertainment channels and all consumers throughout the world.
Facilities
Valencia 1 -
176,000 sq. ft. •
Corporate Office•
Television•
Theatrical •
Convention/Special Events•
Consumer Products
Valencia 2 -
54,000 sq. ft. •
Deluxe Display–
Installation–
Product Checks
Valencia 3 -
64,000 sq. ft.•
Awards / DVD Screeners•
Home Entertainment•
Specialty Fulfillment
Tejon facility –
100,000 sq. ft.•
Archive Storage and Specialty Fulfillment
Louisville, KY –
10,000 sq. ft.
New York •
Manhattan –
Store hot materials 1,000 sq ft.•
Long Island–
Long term –
10,000 sq. ft.
•
State-of-the-art facilities
•
Over 35,000 pallets of product & promotional materials
•
Over 25 million elements
•
27 air-lift roll up dock doors
•
Enhanced digital surveillance security system
•
Security Cage for high profile materials
•
Climate controlled storage vaults
Operations
Climate Controlled Vaults
Security
Dispatch Division
Daily runs to and from the client sites, making multiple pick-ups and deliveries
Servicing greater Los Angeles and Orange County areas
Various vehicles/trucks available to service all types of delivery needs
Fun Facts: • Honda Fit Sport• 33 MPG• Ultra Low Emissions• GPS tracking• Bluetooth
Longstanding Relationships
Services
•
Marketing and promotional fulfillment:–
Television/Cable–
Theatrical (Exhibition & Publicity)
–
Home Entertainment–
Consumer Products–
Other Special Marketing Companies
•
E-commerce and Retail fulfillment
•
Secure distribution of Awards DVD screeners & mailings
•
Assembly and Kitting•
Creating, hosting, and servicing of B2B and B2C websites –
Print on Demand–
Event Management (RSVP)–
Evites
•
Digital asset management•
On-Site convention & special events support
•
Interactive Solutions–
Touchscreens/Multimedia–
Bluetooth Platform Distribution•
DVD production management & EPK fulfillment
•
Contest & Sweepstakes Mgmt•
Product checks/Compliance reporting
•
Installation services•
Special Call Center projects•
Broadcast Fax & Email Blasts•
Direct Mail•
Trailer Breakdown (35mm Film)•
Climate Controlled storage
Fulfillment
Supporting:•
Television/Cable•
Theatrical•
Home Entertainment•
Consumer Products
Distribution to:•
TV Stations•
Theatres•
Ad Agencies•
Consumers•
Retailers•
Any other desired markets
Fulfillment
Television/Cable
•
Distribution of –
Media kits–
Press kits–
Station kits
•
Ship to –
TV stations –
PR firms–
Advertisers –
Field Offices (Domestic and International)
•
TV Database with extensive and accurate information updated daily
•
Evite and RSVP management tools to support publicity events and screenings
Theatrical
•
Distribution of trailers (35 mm) and marketing materials to theatres nationwide
•
Trailer breakdown (rewind, core and label individual trailers)–
Daily picks ups at all major laboratories
–
Distribution to release print distribution centers for enclosures
•
Proactive communication with exhibition community for any special marketing campaigns or events
•
Relationships with MPAA and NATO to follow industry standards and regulations
•
Theatre and Publicity database with extensive and accurate information
•
Distribution of publicity materials to ad agencies, critics, press junkets, field offices, and special events
•
Evite and RSVP management tools to support publicity events and premieres
Trailer Breakdown (35 mm film)
Home Entertainment
•
Distribution of –
DVD (watermarked and non-watermarked)–
DVD Spinners/End Caps–
Media kits–
Press kits
•
Ship to –
Grocery/Retail Stores–
PR firms–
Advertisers –
Journalists–
Field offices (Domestic and International)
•
RSVP/Evite for special screenings and events
•
Database with extensive and accurate information updated daily
Consumer Products
DMM’s Consumer Products Division provides a full array of services–
Consumer and Retail Fulfillment
–
Print on Demand–
Direct Mail (inbound/outbound)
–
Scanning and Authoring–
Rebates–
Surveys–
Sweepstakes and Contests
Consumer Products: Retailers
•
Routing Guide Compliance•
EDI•
Robust reports available
Consumer Products: Custom E-business Solutions
•
Automated email order and shipping confirmation• Credit card and payment processing•
Order tracking, payments and summary• Consumer Shipping Charges• Continuity and loyalty programs• Robust reporting capabilities• Product categories include
– Apparel– CD/DVD– Collateral– Electronics– Fitness– Health & Beauty– Non-perishable food and beverage– Sporting goods– And many others
Installation/Product Checks
Installation of all various Displays–
Standees, banners, one sheets, kiosks, DVD spinners
Product Checks–
Compliance Reporting–
Condition Status–
Proactive install replacementDomestic and International coverage
–
USA, Canada, & Puerto Rico–
375+ installers–
3,500 Theatres in 2,000 citiesLocations
–
Retail Chains–
Convention Centers–
Theaters–
Any other desired locations for display
2010 Deluxe Display Coverage Map
Installation Services
Product Checks Compliance Reporting
Convention and Special Events
DMM Convention and Special Events Division has a core team of internalemployees with over 15 years of trade show experience. DMM had attended andexecuted tradeshow and conventions for both domestic and internationallocations. We provide world class service which is unmatched in the industry.
Convention services included, but not limited to: •
Specialized storage •
Inventory and logistics management•
Design and booth/suite layout•
Installation, set up, dismantling of booths and hospitality suites•
Replenish refreshments, snacks, printed sales materials, etc. •
Fulfill, build and stage giveaway bags before trade show/event begins •
Touchscreen kiosks and Bluetooth Platform Distribution
In addition, DMM often receive requests to manage and set up cocktail or eventparties. Our on-site team members will blend in with your sales team and ensureyour customers/audience have the necessary tools and information
to showcaseyour company and project.
Convention and Special Events Management
DMx Inventory Management System
DMx allows our clients to access their inventory and digital content any where the internet is accessible. From the office, home, or hotel room, your inventory is a mouse click away!•Create and manage lists•Access industry database to expand or target your marketing audience•Real time inventory and view quality photos of products •View shipment status with tracking and proof of delivery data
Develop and Host B2B & B2C Websites
Application Development
•
Custom develop enterprise-level applications
•
Extensive experience developing Digital Asset Management (DAM) systems and Order Management Systems (OMS).
•
Broad array of customized tools.
•
Developed integrations with internal client systems.
•
Provide enterprise-level hosting.
Bluetooth Marketing
•
Form of push marketing using wireless technology to advertise on individual mobile phone handsets.
•
Prompts any Bluetooth-enabled handset within range to download content free of charge.
•
Deployed to 450+ locations in Europe.•
Recently completed a one-month, U.S., in-theatre pilot.
Digital Asset Management
•
Allows clients to have centralized control over creative and marketing content
•
Convert physical art and written material into digital format
•
Research, process, and uploads over 1,000 assets per week
•
Track asset history and utilization
•
Adding searchable metadata:–
Keywords describing asset–
Product/Title category–
Product/Title attributes (i.e. actor name, location, etc.)–
Product brand–
Copyright information
Digital Asset Management
Digital Marketing
Awards Management
For your consideration…Secure DVD Distribution (watermarked & non-watermarked)Bounce Back CardsGuild MailingsScreening Calendars
Awards Management
•
Deluxe’s Awards Division
has been manufacturing and fulfilling watermarked screeners since 2003
•
Through automation and efficient processes, Deluxe can fulfill over 20,000 watermarked screeners on a daily basis.
•
Deluxe has been named the official mailing house for the Writers Guild of America/West (WGA-W) and DVD mailing house for Art Directors Guild (ADG)
•
Our WebWatch service monitors the Internet for pirated content 24/7 in six different languages. We have a 100% recovery rate on pirated content
•
In 2008, DMM facilitated over 450,000 watermarked screeners and 300,000 non-watermarked screeners.
Wardrobe and Props Management
Customer Service Department
•
Toll-free number for order placement/tracking
•
Friendly and experienced customer service representatives
•
Special outbound call projects with extensive reporting capabilities
•
Inbound/Outbound telemarketing
•
Database management
Summary
• Our Philosophy: Customer comes first!• Domestic and International presence• Provide a wide variety of services• State-of-the-art facilities (total 425,000 sq. ft.)• Enhanced digital surveillance security system• Advanced technology and innovative solutions• Leaders in inventory management and logistics• Long standing client relationships
Contact Information
To learn more about our company and our services, please feel free to contact us. We appreciate the opportunity.
Michael Alvarez, [email protected]
661 702 5000
Doug Woodard, Vice President Technology and [email protected]
323 960 1863
Nazy Azbi, Senior Director Sales & Client [email protected]
310 678 8591
Kelly Bennett, Sales, Consumer Products [email protected]
818 262 0613
Thank you.